Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 1 de 3 opiniones" "
10 - Excelente
1
Evaluación: 8 - Bueno. 0 de 3 opiniones" "
8 - Bueno
0
Evaluación: 6 - Aceptable. 1 de 3 opiniones" "
6 - Aceptable
1
Evaluación: 4 - Mediocre. 1 de 3 opiniones" "
4 - Mediocre
1
Evaluación: 2 - Terrible. 0 de 3 opiniones" "
2 - Terrible
0
7,4/10
Limpieza
8,0/10
Personal y atención
7,0/10
Servicios
8,0/10
Estado de la propiedad e instalaciones
Opiniones
4/10 Mediocre
Kathryn
Viajó con su pareja
10 ene. 2022
Le gustó: Limpieza, estado de la propiedad e instalaciones
Hi I was not pleased with the property. Poor access and poor communication to owners. TV wouldn’t work for 3 days .
Kathryn
Se hospedó 7 noches en noviembre de 2021
Respuesta de Guest Support Team el 13 ene. 2022
Hi Kathryn,
Thank you for taking the time to leave a review. We appreciate your feedback.
We have now updated the property instructions to include more detailed information on how to operate the television.
We provided all the remote assistance that we could to aid with the lockbox issues that you faced but we are sorry to hear that you experienced so many troubles during your stay. It is certainly not the standard of service we expect of ourselves.
Best wishes
10/10 Excelente
Cliente verificado
Viajó con su pareja
4 may. 2021
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Perfect for our needs as it was close to our family who also live on Maroubra Road. Walking distance to good food locations and 2 shopping centres. Very happy with the parking - easy access and remote from the street.
Cliente verificado
Se hospedó 3 noches en abril de 2021
Respuesta de Houst el 4 may. 2021
Thank you for taking the time to leave a review, we really appreciate your feedback.
We are glad you enjoyed your stay and we hope to host you again soon!
6/10 Aceptable
nely
Viajó en grupo
25 feb. 2020
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza, comodidad de la habitación
The bed is uncomfortable, its extra bed using as permanent bed. You cant lean back dan bed is unstable. Refrigerator was smelly, finally we dont use. Dusty floor and nothing in bathroom except towell. The goid things is apartment close to Eastgarden
nely
Se hospedó 3 noches en febrero de 2020
Respuesta de Guest Support Team el 28 feb. 2020
Hi there Nely,
Thank you for taking the time to leave a review. We are sorry to hear about the issues you faced during your stay. We have taken action to ensure that the bathroom will be fully stocked in future and that the fridge is highlighted as an area to focus on during cleans.
The bed is a pull down bed that stays down. We have had many long term guests stay with us and have had no previous issues with it, but we will certainly look into it and ensure that the bed is still of sufficient quality.
Best wishes