Sábanas de algodón egipcio, ropa de cama de alta calidad y minibar

Opiniones sobre Rydges Sydney Central

4.5 out of 5
Rydges Sydney Central
28 Albion Street, Surry Hills, NSW

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 491 de 1001 opiniones" "
Evaluación: 8 - Bueno. 334 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 101 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 54 de 1001 opiniones" "
Evaluación: 2 - Terrible. 21 de 1001 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JOSE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Se hospedó 12 noches en abril de 2019
Respuesta de Matt C el 9 may. 2019
Dear Jose, Thank you for the review of our hotel. We hope to welcome you back again soon! Kind Regards, Matt Curran

10/10 Excelente

Antonio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en enero de 2019
Respuesta de Jenny - Hotel Management el 15 ene. 2019
Thanks for your 5 stars! I hope we can welcome you back again soon.

10/10 Excelente

Ines Maria de los Angeles, Buenos Aires

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
EXCELENTE
Excelente hotel con ubicacion centrica, accesible a todo, muchos medios de transporte a mano. Destaco lo importante que fue el ser recibido en el check-in por Maria que hablaba castellano lo cual hizo muy facil mi estadia, con muy buen asesoramiento para manejarse en la ciudad, y de Poppy con el asesoramiento sobre las excursiones. Nos dieron la habitacion 3 horas antes del horario del check-in lo cual fue fantastico. El hotel impecable, con muy buena atencion en todas las areas. Super recomendable.
Se hospedó 7 noches en diciembre de 2018
Respuesta de Rydges Sydney Central el 15 ene. 2019
Dear Guest, Thank you for providing feedback from your stay with us. We hope to welcome you back again in the near future! Kind Regards, The Team at Rydges Sydney Central

8/10 Bueno

Chuma

Le gustó: Limpieza, servicios
サウナが壊れてたのが残念だったそれ以外は良き
Se hospedó 3 noches en abril de 2024
Respuesta de Nick el 1 may. 2024
Dear Chuma,Thank you for your feedback. We are sorry to hear that the sauna was out of order during your stay. We understand how disappointing that must have been. However, we are glad that everything else met your expectations. We look forward to welcoming you back for an even better experience in the future. Kind Regards,Nick ThapaRooms Division Manager

8/10 Bueno

Julie

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The property itself and the room was amazing. Particularly the large rooms and the balcony. Despite the website saying vegetarian and vegan options, there were very few options for us. Housekeeping was a little lax, on the second night we had no towels at all. Also was promised robes for the swimming pool, and they never arrived. We were also told our bags could be weighed only to find out on the last day that the scales were broken. apart from these annoyances, would stay again as the rooms were so well appointed.
Se hospedó 3 noches en abril de 2024
Respuesta de Nick el 1 may. 2024
Dear Julie,Thank you for sharing your feedback. We are delighted to hear that you found the property and your room amazing, especially the spacious rooms and the balcony. However, we are sorry to hear about the issues you experienced during your stay.We apologize for the limited vegetarian and vegan options despite what our website indicated. We will share your comments with our Food & Beverage team to cater dietary preferences. We also regret the lapses in housekeeping, with no towels on your second night. It is also unfortunate that the luggage scales were broken when you needed them. We will address these issues to improve our guest experience. We hope to welcome you back in near future.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A great location to stay near all of Sydney’s urban attractions!
Se hospedó 5 noches en marzo de 2024
Respuesta de Nick el 29 abr. 2024
Dear Andrew,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager

10/10 Excelente

James

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice property, would stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick el 25 abr. 2024
Dear James,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager

10/10 Excelente

Greg

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel for location in central Sydney
Se hospedó 3 noches en abril de 2024
Respuesta de Nick el 25 abr. 2024
Dear Greg,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager

8/10 Bueno

Keiko

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
近所にレストラン(ファストフードも含め)が少ないのが難点。でもセントラル駅も近いし、路面電車も近くから乗れるので、その点は凄く便利。ホテルも部屋は広いし、綺麗だし言うことはありません。
Se hospedó 5 noches en abril de 2024
Respuesta de Bikram Tamang el 17 abr. 2024
Dear Keiko,Thank you for sharing your positive experience with us! We are delighted to hear that your stay was comfortable, and enjoyable. Additionally, There are lot of fast food outlets 15 mins away from the hotel if you are looking for a different cuisine options.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Bikram TamangAssistant Front Office Manager

10/10 Excelente

Jonathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Nick el 10 abr. 2024
Dear Jonathan,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager

10/10 Excelente

Lai Shan

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to Central station
Se hospedó 4 noches en abril de 2024
Respuesta de Nick el 10 abr. 2024
Dear Lai,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager

10/10 Excelente

Novice

Se hospedó 5 noches en abril de 2024
Respuesta de Nick el 29 abr. 2024
Dear Novice,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager

10/10 Excelente

Yosuke

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
とても広い部屋できれいでした。 Central Stationからも近く便利な場所にあります。
Se hospedó 6 noches en marzo de 2024
Respuesta de Nick el 4 abr. 2024
Dear Yosuke,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager

8/10 Bueno

Rachel

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
excellent location for events or simply wanting to be near central station during your travels. Super convenient
Se hospedó 2 noches en febrero de 2024
Respuesta de Nick el 3 abr. 2024
Dear Rachael,Thank you for your positive feedback! We are delighted to hear that you enjoyed our excellent location. We are glad you found your overall experience fantastic.We look forward to welcoming you back in near future!Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Sukhdeep

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick el 2 abr. 2024
Dear Sukhdeep,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager

10/10 Excelente

Tim

Se hospedó 3 noches en marzo de 2024
Respuesta de Nick el 25 abr. 2024
Dear Tim,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager

8/10 Bueno

danielle

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had an enjoyable stay would recommend to friends and family .
Se hospedó 1 noche en marzo de 2024
Respuesta de Nick el 3 abr. 2024
Dear Danielle,Thank you for your positive review! We are thrilled to hear that you had an enjoyable stay and would recommend us to your friends and family. We look forward to welcoming you back in the future!Kind Regards,Nick ThapaRooms Division Manager

6/10 Aceptable

Brigid

Le gustó: Estado de la propiedad e instalaciones
A rather sterile hotel surrounded by dirty challenging environment .
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick el 3 abr. 2024
Dear Brigid,Thank you for sharing your feedback. We apologize if the surrounding environment did not meet your expectations. We hope that you would agree that we have limited control over external factors. Nonetheless, we trust that your stay with us was comfortable and enjoyable.We look forward to welcoming you back to our hotel. Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Joanne Margaret

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is a short walk to the light rail and central station and a short walk to many lovely restaurants and shopping districts. The buffet breakfast was great, staff friendly, a well-equiped gym and a nice indoor pool, spa and sauna. The rooms were quite a good size, lots of space, very quiet with blackout blinds for a good night sleep. The only thing that might need updating is a smart TV as only options were TV channels and movies to purchase. The brewery/put onsite was also handy. Staff pleasant and helpful and just left you alone. Would stay there again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Nick el 3 abr. 2024
Dear Joanne,Thank you for your detailed review! We are delighted to hear that you enjoyed our convenient location. We are glad you liked the buffet breakfast, gym, indoor pool, spa, and sauna. We appreciate your feedback regarding the smart TV options and will take that into consideration. It gives pleasure to inform you that chromecasting option is live in our guest rooms. It is wonderful to hear that our staff were pleasant and helpful. We look forward to welcoming you back for another enjoyable stay!Kind Regards,Nick ThapaRooms Division Manager

8/10 Bueno

eugene

Se hospedó 4 noches en marzo de 2024
Respuesta de Bikram Tamang el 17 abr. 2024
Dear Eugene,Thank you for sharing your positive experience with us! We are delighted to hear that your stay was comfortable, and enjoyable. Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Bikram TamangAssistant Front Office Manager

6/10 Aceptable

Paulette

Le gustó: Limpieza
It was central, but quite noisy with traffic. . Beds too soft, and couldn’t keep the blankets on.
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick el 25 mar. 2024
Dear Paulette,Thank you for sharing your feedback with us. We are glad to hear that you found our location central. However, we apologize for the inconvenience caused by the noise from traffic. We apologize for the beds being too soft for your preference. Our signature dream bed typically receives positive feedback, but we understand that preferences vary among individuals. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future. Kind Regards,Nick ThapaRooms Division Manager

6/10 Aceptable

Christopher

Viajó con su familia
Average
Se hospedó 3 noches en marzo de 2024
Respuesta de Nick el 18 mar. 2024
Dear Christopher,Thank you for taking the time to share your feedback. We value all comments from our guests and are committed to continually improving our services. We hope to have the opportunity to exceed your expectations in the future.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024
Respuesta de Nick el 18 mar. 2024
Dear Robert,Thank you for sharing your amazing experience and giving us a perfect 5 star rating.Thank you for choosing us, and we look forward to welcoming you back for another outstanding stay soon.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Francisco

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything cool
Se hospedó 1 noche en marzo de 2024
Respuesta de Nick el 18 mar. 2024
Dear Francisco,Thank you for sharing your amazing experience and giving us a perfect 5 star rating.Thank you for choosing us, and we look forward to welcoming you back for another outstanding stay soon.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Naomi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The pool is fantastic!
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick el 3 mar. 2024
Dear Naomi,Thank you for your glowing review!We are delighted to hear that your stay was enjoyable and comfortable. We are glad to learn that you enjoyed the pool during your stay. We look forward to welcoming you back in the future!Kind Regards,Nick ThapaRooms Division Manager

8/10 Bueno

tsutomu

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Nick el 29 feb. 2024
Dear Tsutomu,Thank you for your glowing rating!We are delighted to hear that your stay was enjoyable and comfortable. We look forward to welcoming you back in the future!Kind Regards,Nick ThapaRooms Division Manager

4/10 Mediocre

Gavin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Nick el 14 mar. 2024
Dear Gavin,Thank you for sharing your experience with us. We apologize for any inconvenience that may have led you to rate us poorly. A detailed feedback is always helpful for us to identify areas where we can improve and elevate the overall guest experience.We appreciate your understanding and hope to have the opportunity to exceed your expectations on your next visit.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Belinda

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It is very close to not only my office but also Central Station/City
Se hospedó 1 noche en febrero de 2024
Respuesta de Nick el 7 feb. 2024
Dear Belinda,Thank you for sharing your excellent experience.We appreciate your stay and look forward to welcoming you back for another enjoyable experience in the future!Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Roberto

Se hospedó 4 noches en febrero de 2024
Respuesta de Nick el 20 mar. 2024
Dear Roberto,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Nick el 31 ene. 2024
Dear Robert,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 2 noches en enero de 2024
Respuesta de Nick el 28 ene. 2024
Dear John,Thank you very much for your kind review! We are delighted to hear that your stay was comfortable and enjoyable. We are glad to know that our great location met your expectation. We look forward to welcoming you back again soon!Kind Regards,Nick ThapaRooms Division Manager

8/10 Bueno

Robin

Se hospedó 2 noches en enero de 2024
Respuesta de Nick el 29 ene. 2024
Dear Robin,Thank you for sharing your excellent experience.We appreciate your stay and look forward to welcoming you back for another enjoyable experience in the future!Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

kam chi

Se hospedó 5 noches en enero de 2024
Respuesta de Nick el 28 ene. 2024
Dear Kam Chi,Thank you very much for your kind review! We are delighted to hear that your stay was comfortable and enjoyable. We look forward to welcoming you back again soon!Kind Regards,Nick ThapaRooms Division Manager

8/10 Bueno

KAZUHIRO

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios
空港からホテル迄のタクシー料金が通常の2倍の料金を求められてフロントスタッフの男性が中に入ってもらい、適正料金に交渉して頂き、助けて貰いました。 娘が大変感謝しております。
Se hospedó 4 noches en enero de 2024
Respuesta de Nick el 24 ene. 2024
Dear Kazuhiro,Thank you for taking the time to share your feedback with us.We hope your stay was comfortable and enjoyable as we had wished for. However, we sincerely apologize for any inconvenience you experienced with the taxi fare from the airport to the hotel. We greatly appreciate your recognition of the positive intervention by our staff member in negotiating a fair price for you. Your kind words will be shared with our team, and we are pleased to have been of assistance. We look forward to welcoming you again in the future.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

miki

Se hospedó 1 noche en enero de 2024
Respuesta de Nick el 24 ene. 2024
Dear Miki,Thank you for sharing your excellent experience.We appreciate your stay and look forward to welcoming you back for another enjoyable experience in the future!Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Kelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Nick el 24 ene. 2024
Dear Kelly,Thank you for sharing your excellent experience.We appreciate your stay and look forward to welcoming you back for another enjoyable experience in the future!Kind Regards,Nick ThapaRooms Division Manager

8/10 Bueno

Patrick

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a nice stay. There were great facilities for families and it was close to a lot of places I wanted to visit. On-site parking was a ridiculous price.
Se hospedó 2 noches en enero de 2024
Respuesta de Nick el 21 ene. 2024
Dear Patrick,Thank you for sharing your feedback. We are pleased to hear that you had a nice stay and enjoyed our family-friendly facilities and convenient location. We appreciate your acknowledgment.However, we apologize if the on-site parking pricing seemed excessive. We trust our prices are in line with the market considering the accessibility. We hope to welcome you back for an even more enjoyable experience in the future. Thank you for choosing our hotel.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Emily

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en diciembre de 2023
Respuesta de Nick el 16 ene. 2024
Dear Emily,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Nick el 15 ene. 2024
Dear Guest,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Ben Derek, Brunswick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Nick el 15 ene. 2024
Dear Ben,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Nick el 11 ene. 2024
Dear Michael,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent stay
Se hospedó 1 noche en enero de 2024
Respuesta de Nick el 11 ene. 2024
Dear Rebecca,Thank you for choosing to stay with us, and for taking the time to share your excellent experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Andrew

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a very easy and pleasant stay
Se hospedó 2 noches en enero de 2024
Respuesta de Nick el 11 ene. 2024
Dear Andrew,Thank you for choosing to stay with us, and for taking the time to share your positive experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

8/10 Bueno

Martin

Nice and close to light rail and restaurants
Se hospedó 2 noches en enero de 2024
Respuesta de Nick el 9 ene. 2024
Dear Martin,Thank you for choosing to stay with us and giving us a great review. We are thrilled to learn that you stay was comfortable and enjoyable. We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Kate

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We are a family of five (parents and 16,13 & 10 years old) so booked two rooms. We requested inter-connecting rooms, which was provided. Both rooms were spacious, quiet and clean, with plenty of room for a trundle bed. The beds were very comfy and we all slept well. The staff were lovely and helpful, with great coffee suggestions. The hotel is close to central station, easy walk for the kids. A great stay for our family of five.
Se hospedó 3 noches en enero de 2024
Respuesta de Nick el 10 ene. 2024
Dear Kate,Thank you for taking the time to share your positive feedback. We are thrilled to hear that you and your family had a great stay with us! It is wonderful that the inter-connecting rooms met your needs, providing spacious, quiet, and clean accommodation. We are delighted to know that the comfy dream beds were perfect for a good night's sleep, and we appreciate your kind words about our staff and their helpful suggestions. Thank you for choosing to stay with us, and we hope to welcome you back for another positive experience in the future!Kind Regards,Nick ThapaRooms Division Manager

6/10 Aceptable

Vicki

Se hospedó 4 noches en enero de 2024
Respuesta de Nick el 8 ene. 2024
Dear Vicki,Thank you for choosing to stay with us, and for taking the time to share your experience.We look forward to welcoming you back on your next trip to Sydney.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location and service!
Great location near CBD and train station. Rooms were modern, clean, and comfortable. Reception was great -- we arrived early in the morning after a flight from the US and expected just to drop our luggage, but they went out of their way to get a room ready for us so we could freshen up. There is a brewery attached the hotel too!
Se hospedó 4 noches en diciembre de 2023
Respuesta de Nick el 31 ene. 2024
Dear Lisa,Thank you for your wonderful review! We are thrilled to hear that you found our location convenient. It is fantastic that you found our rooms modern, clean, and comfortable and we are delighted that our reception team went above and beyond to accommodate your early arrival.We hope to welcome you back for another great stay soon!Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Maryam

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel near central station and light rail stop.so it’s easy to go around Sydney. It’s clean. The only thing we couldn’t use the swimming pool because of the maintenance from 16/12 until further notice.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Nick el 1 ene. 2024
Dear Maryam,Thank you for your positive review, highlighting our great location. We appreciate your acknowledgment of the cleanliness of our facilities.We apologize for any inconvenience caused by the temporary closure of the swimming pool due to maintenance. Unfortunately, we had to plan and schedule these necessary maintenance works six months in advance.We hope to have the opportunity to welcome you back for a more complete and satisfying experience in the future.Kind Regards,Nick ThapaRooms Division Manager

4/10 Mediocre

Lyn

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
in sort, Room unclean, poor quality linen, damage to sink and walls, wires exposed on phone, damaged TV remote and not working. Poor service in general from reception to dinning.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nick el 29 ene. 2024
Dear Lyn,Thank you for choosing Rydges Sydney Central & sharing your experience. We sincerely apologize for the disappointing experience you encountered during your stay. Your feedback regarding the cleanliness and general maintenance issues is deeply concerning and not reflective of our usual standards. We take such matters seriously and will address them promptly with our team to ensure improvements are made. Additionally, we regret any shortcomings in service and will work diligently to enhance our guest experience. Your comments are invaluable as they help us identify areas for improvement. We hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future.Kind Regards,Nick ThapaRooms Division Manager

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Efficient check in, room was good and quiet. Pool facilities very good to wear out kids. Location of hotel is very convenient. Staff were very helpful
Se hospedó 7 noches en diciembre de 2023
Respuesta de Nick el 1 ene. 2024
Dear Guest,Thank you for sharing your positive experience. We are pleased to hear that your stay was comfortable and quiet, and the pool facilities were enjoyable for the kids. It is great that our great location proved to be very convenient, and we appreciate your kind words about the helpfulness of our staff. We look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,Nick ThapaRooms Division Manager