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Opiniones sobre The Angel Hotel

2.5 out of 5
The Angel Hotel
47 High Street, Swindon, England

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 138 de 300 opiniones" "
Evaluación: 8 - Bueno. 114 de 300 opiniones" "
Evaluación: 6 - Aceptable. 30 de 300 opiniones" "
Evaluación: 4 - Mediocre. 10 de 300 opiniones" "
Evaluación: 2 - Terrible. 8 de 300 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

7,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was friendly. Nice clean and tidy room
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Mark

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Clean and comfortable
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Susan

Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Oliver, Bromley

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Darrin, ascot

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Staff were very helpful and pleasant - Bathroom was a little tired - cracked tiles on floor,
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Mark

Le gustó: Estado de la propiedad e instalaciones
Convenient and quiet for the most part.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very satisfied with the room and it's facilities. The noise in the courtyard after 11.30 was disturbing as a lone pensioner. It seemed to go on for a long time. The remains of a take away meal this morning seemed to tell the story. Is this courtyard locked or is it available to any passer by looking for somewhere to sit to eat? At £14 the breakfast offered is vastly overpriced. I had streaky bacon, a large mushroom a d poached eggs with a huge slice of bread. One cup of coffee with no-one about to offer a second cup or to ask whether everything was satisfactory.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Beth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Thomas

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Nicholas

Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

David

Le gustó: Limpieza, servicios
No le gustó: Estado de la propiedad e instalaciones
No heating in the room at all, this following same problem last week for my stay at these premises! Reported to staff that assured me problem had been fixed, plainly not!! this together with being charged £14 for breakfast...not good!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Rebecca

Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Michael

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not the most up to date but was a good nights rest and lovely pub atmosphere
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Lucinda

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Glenn

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Edward

Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Antanas

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Adrian

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms were excellent and the staff were helpful and friendly! Also, it was a very reasonable price.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Edward

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Simon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Jack

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a great time staying the night in this cosy hotel/bar. One of the staff members, I recall her name being mya gave us excellent info on what to do around the area and had amazing energy making the place feel even more comfortable than it already was
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely room, good bathroom, friendly welcome and service, soft duvet and sheets, large bath sheets, only downsides we're a sagging mattress which was quite uncomfortable and shouting people in the courtyard at 4am for about an hour who were not guests of the hotel.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

JOHN

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Johm

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel is nice can get very noidy Fridays and Saturdays but as its a bar its understanding. The staff are really nice the rooms are fine but need more chairs in there and a small fridge is ideal. Best bathrooms than 5 star hotels
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Susan

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2023

6/10 Aceptable

MALCOLM

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Pauline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will definitely stay again.
Lovely room, great pub and food, had a lovely stay, thank you.
Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

Lauren

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The room itself was a distance from the entrance. Shower did not work and when someone in the adjoining room used water it could be heard and then took a while to go silent once more.
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Iain

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2022

4/10 Mediocre

Iain

Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This hotel appears to have forgotten that customer service is important: - Expedia website says there is onsite parking - they have built on that so this is not available - web site says that restaurant is open until 8pm - I arrived at 7:30 and was told that the kitchen was closing (admittedly they did say if I ordered quick they would do dinner) - after dinner I asked for a coffee and was told machine had been cleaned so there was no coffee available - I had been given a key ring with 2 keys, so I assumed one was for the room and the other for a door into the building. I went out and when I came back I couldn't find a door I could open, eventually I found an emergency exit that was not closed so got back in there! - you have to order breakfast the night before with a time, however the food did not come until 20 minutes after the time - they start at 8:00 and it appeared that everyone was waiting for breakfast by 8:00, its a bit late for a weekday start. I must say that the breakfast was great, a nice freshly cooked breakfast, even the scrambled egg was lovely which is very rare.

10/10 Excelente

nick

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely clean accommodation. Great rooms and really comfortable beds. Great breakfasts and friendly staff
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Lyndon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place to stay
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Ian

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Let down by untrained staff
The Angel, like many obviously suffer from a lack of trained staff. Its tge first time i have ever irdered a bottle if wine which i had to open myself. I was over charged for the meal also. The room had no remote for tge tv, no spoon to stir your tea or coffee and no wifi code information or indeed any information in the room such as check out time, muster points, room service, menu or the fact that they stop serving food at 8pm. Its a shame, as the room and the venue are very tadtefully done.
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Stuart

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful Breakfast
Hotel Very good, I have to say though fabulous breakfast, best I’ve had for a very long time….
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Mr DAVID

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Had email about breakfast being at 0800 but was informed that it was delayed till gone 0900. Had to leave for work before that but no offer of re-fund ;-( No food after 2pm on Sundays, thankfully there is somewhere else to eat. But even bar was closed by 8pm Reluctant to give wifi code.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Jonathan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent option for anyone looking for accommodation in or around RWB. The manager and staff are all fantastic and the breakfast each morning was really good. Location is on the main High Street, so only steps away from local shops.
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Alexander

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Stuart

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will use again
Really nice room. Clean and comfortable. The staff are really friendly. Good choice of drinks and the food is amazing
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Andrew

Se hospedó 2 noches en julio de 2022

10/10 Excelente

Ruth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The Angel - Great place to stay
I really enjoyed our overnight stay . This pub is surprisingly big wirh loafs of outdoor seating, with some undercover. Food was good , had an evening meal and breakfast . Room was spacious and comfortable . The staff were very nice too!
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Nik

Viajó en grupo
Le gustó: Limpieza, personal y atención
Room 4 noisy plumbing. Good food, and cheerful and helpful team. Stuff in corridors though undermined the tidiness.
Se hospedó 1 noche en junio de 2022

6/10 Aceptable

Kin Cheong

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en junio de 2022

8/10 Bueno

Helen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Courtyard room, spacious, quiet, very comfy bed, good shower. Nice breakfast. Friendly staff.
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Susan

Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Cliente verificado

An overpriced stay
Enjoyed the bar experience with a nice atmosphere and good beer. Friendly staff with a warm welcome. The room was tired and in need of refurbishment. Felt it looked very dowdy. Average breakfast.
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Sharon

Viajó con su familia
Poor
Check in was good. Rooms were basic but adequate for an overnight stay.Not up to Premier Inn standard. Bathroom floor tile grouting was very bad in both rooms. Breakfast was a fiasco. We were not informed we had to order what we wanted the night before. There was only one member of staff serving breakfast who was stressed. We were asked if wanted full English and not given any other options. We had to ask for juice, tea and coffee. This was brought in individual cups. We asked for cereal and we’re told there was cornflakes or crunchy nut cornflakes. We ordered two cornflakes but crunchy nut cornflakes arrived after the cooked food. When we asked for more coffee we were told he hadn’t got any left! This was with at least another hour of service due. We spoke to a lady at reception and explained we were very disappointed. She turned out to be a housekeeper . She was very nice and went and got the manager. He was very offhand and said they were not doing breakfasts anymore as it was too much hassle and refunded the cost of our three breakfasts. We were not impressed by him. However the housekeepers were very pleasant and helpful. We warned other family members who were staying at The Angel the following night about our experience. Some had stayed there previously and were opting out of breakfast as it was too slow. So it wasn’t just an off day that we experienced! Overall it was ok for an overnight stay but not one We would like to repeat.
Se hospedó 1 noche en mayo de 2022