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Opiniones sobre Holiday Inn Swindon, an IHG Hotel

3 out of 5
Holiday Inn Swindon, an IHG Hotel
Marlborough Road, Swindon, England

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 148 de 392 opiniones" "
Evaluación: 8 - Bueno. 134 de 392 opiniones" "
Evaluación: 6 - Aceptable. 71 de 392 opiniones" "
Evaluación: 4 - Mediocre. 25 de 392 opiniones" "
Evaluación: 2 - Terrible. 14 de 392 opiniones" "

8,2/10

Limpieza

8,4/10

Personal y atención

7,6/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Mariluz

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención, comodidad de la habitación
Mal servicio para el precio pagado
La habitación muy pequeña y era Executive Room. Personal mal formado y mal organizado
Se hospedó 1 noche en junio de 2021

10/10 Excelente

sandy, A.J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
La estancia ha sido muy agradable
Es un hotel muy agradable la atención buena la habitación buena y sobretodo la reserva q hicimos salio perfecta sin ningún contratiempo lo recomiendo gracias

8/10 Bueno

Nick

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The dining facilities and staff were great 👍 The only small glitch was that expedia didn't inform the hotel of our booking, but the receptionist gave us courtesy drinks while we waited.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Brian

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
No lift... The sauna is in the changing rooms.... Disapointing and not a spa....
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Andrew

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ricky

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very helpful and friendly staff and a quiet comfortable stay.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Linda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We enjoyed our stay. The staff in the breakfast hall were so friendly and very helpful. We will certainly use again, as it is a good location to visit family in the area.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

andrew

Viajó por negocios
My initial view of the property was pretty dreadful, the accomodation blocks reminded me of old council retirement flats they look so awful i was going to drive out without going in. However the interior is much better but some areas and features are dated such as the doors,fire doors and stair cases through the corridors. The rooms are ok but no fridge nor complimentary water which you would expect for the room fee charged. The bathroom is modern but small. The staff are friendly and helpful. Didn’t use the spa so can’t comment on this. Overall it was ok for an overnight stay but the cost for a very mediocre curry and glass of wine was £30 which is excessive and certainly not worth it. I’m not convinced that the hotel offers good value for money bearing in mind the exterior and other issues so wouldn’t recommend or otherwise but wouldn’t be rushing back. Holiday Inn should be doing better with this place imo as it’s better inside than out but a disappointing initial impression.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Igor, London

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good services
Se hospedó 2 noches en abril de 2024

10/10 Excelente

John

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff. Clean ,quiet room good selection for breakfast and nice pool kept at a comfortable temperature
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Ronie

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Michael, Wolverhampton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Jacqueline

Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Luke

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice stay but needs new blinds/curtains
The blinds let so much light through it illuminated my room. I had to hang towels on the room to be able to get sleep. Lovely room and staff were fantastic.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Hedd

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

S

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good value and comfortable stay
Extremely attentive staff, excellent breakfast, room was comfortable but could have been cleaner
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Simon

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Cliente verificado

Viajó por negocios
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Peter

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Jasbeer

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Timothy

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Holiday Inn Swindon - OK but better options avail.
Hotel was a good price. New carpets throughout. Rooms were average but clean. Terrible pillows. Took the front desk clerk 3 attempts to try and make a room key that worked and ultimately had to have the staff reprogram the door (after I’d walked back and forth multiple times). The staff told me the price of breakfast was £6.95 but when I went to pay was charged £16.95. Decent breakfast but not worth the price.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gluten Free breakfast excellent
It was great to have an entirely separate Gluten Free area at breakfast with a separate GF toaster. All food on the buffet was marked up as GF or not.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Elaine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will miss it
Overall was very pleasant and comfortable staff was very friendly and helpful would definitely stay again
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Alan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Abdelkader

Le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Hayley

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Lots of room for improvement
Parking was easy at this hotel which was great, but when I checked in I was told that there would be an additional surcharge for my dog which I hadn’t been made aware of at any point prior to my journey. The room was well decorated and comfortable but in the evening became clear the sink was leaking underneath. I opted for breakfast the next morning and it was nothing to rave about but the evening room service was lovely if not a bit overpriced.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

simon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
nice comfy and swimming pool was awesome
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Maureen

Le gustó: Comodidad de la habitación
Se hospedó 12 noches en diciembre de 2023

10/10 Excelente

Fraser

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Ben

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Rotten window full of mould and condensation, plus hair in sink on arrival. Awful from a supposed major hotel brand.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

N

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We enjoy our stay, the pool and sauna were very good although we think the fact the saunas were separated into male and female should be stated when booking. We enjoyed a meal in the hotel one evening , it was very nice and the service was exellent although being charged £9 for a glass of wine was a bit much. Overall a very enjoyable stay.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Shyam

Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Ross

Viajó con su familia
Le gustó: Limpieza, personal y atención
Cheap and cheerful
Great hotel with friendly staff, Starting to show its age in places. Cigarette burn in the bath and some of the sockets were not working. Unfortunately our room was next to a mid corridor fire door that banged every time someone went through it and it work me up. Great price and location for me so couldn't complain too much. I left before breakfast was served so couldn't comment on the food.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kevin

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Nicola

Le gustó: Limpieza, comodidad de la habitación
Room spotless. Hotel clean but communal areas tired and standard of decoration in corridors poor. Bathroom tiny and cramped. Stayed in a premium room expected a lot bigger.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Kieran

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kevin

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Stephen

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Alison

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay at Holiday Inn Swindon
We were met with a warm welcome at Reception and a straight forward booking in process. Asked to complete our car reg details on the desk tablet to avoid having to pay a charge and swiftly on our way to our room. There didn’t appear to be a lift but that wasn’t a problem for us. The room was very spacious with tea/coffee and biscuits provided. There was also a small fridge in the room which was a bonus. The bathroom was clean and tidy and the shower was big. The water was hot but the water pressure was not very good. It just meant washing shampoo out took a little longer but no big problem. The shampoo, body wash and body lotion were a nice touch and left us smelling and feeling clean and fresh. We also used the swimming pool which was a glorious 30c. Unfortunately the spa was out of action but it didn’t spoil our use of the facilities. The changing rooms were both clean and tidy with a sauna, toilet and showers provided in both the male and females. There was also a gym available but we didn’t use it on this occasion. Overall a really pleasant stay at Holiday Inn Swindon and we would recommend it if you’re looking for a place to stay just a short drive from the designer outlet mall.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Craig

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Duncan

Viajó con su pareja, Viajó con mascotas
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Michaela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very friendly staff
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Karen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We have stayed at this hotel a few times now. We return because of the location - easy access from the M4 and excellent base for the area; plenty of free parking spaces; comfortable rooms and beds; the breakfast (always a plus when it is included in the room rate) - wide choice of continental and English breakfast foods / drinks, plus waffles, pancakes, omelettes made to order; the pool - lovely warm way to start the day with an early morning swim, jacuzzi and sauna if you wish; the staff - we have come to know staff members who greet us warmly and eagerly await our return. Thank you once again for a super stay!
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Ann

Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Nicola

Viajó con su familia
Le gustó: Limpieza, servicios
Hotel bedrooms need to be refurbished as compared to a HI Express these tooms are much nicer
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Deborah

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Rebecca

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Chi Fai

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Michelle

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Della

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en octubre de 2023