Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 147 de 324 opiniones" "
10 - Excelente
147
Evaluación: 8 - Bueno. 108 de 324 opiniones" "
8 - Bueno
108
Evaluación: 6 - Aceptable. 32 de 324 opiniones" "
6 - Aceptable
32
Evaluación: 4 - Mediocre. 24 de 324 opiniones" "
4 - Mediocre
24
Evaluación: 2 - Terrible. 13 de 324 opiniones" "
2 - Terrible
13
8,4/10
Limpieza
8,6/10
Personal y atención
7,4/10
Servicios
7,8/10
Estado de la propiedad e instalaciones
7,8/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Peter
Viajó con su familia
25 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The clerk at the front desk was WONDERFUL! She was sweet and cordial and remembered us and our plans for a Comic-Con. She checked on our stay and asked about our activities. She was a pleasure.
Peter
Se hospedó 1 noche en mayo de 2024
Respuesta de RBishop el 26 may. 2024
Thank you for your comments, I will pass them along to the front desk. We try our best to make all our guests feel welcomed and that they are enjoying their stay on the beautiful Leelanau Peninsula.
4/10 Mediocre
Anne, Bay City
Viajó con su familia
23 may. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
I booked a Handicappedroom wi
Anne
Se hospedó 1 noche en mayo de 2024
Respuesta de RBishop el 23 may. 2024
I'm sorry you didn't appear to enjoy your stay. I'm not sure what you were going to say, but if you booked a handicapped room, we have only two and each only has a single queen bed in the room. These rooms go quickly, but they do need to be reserved properly in the system.
6/10 Aceptable
Kevin
Viajó con su pareja
20 may. 2024
Hotel needs refresh. Rooms were clean. Bathroom very small. Not all rooms have refrigerator and microwave. Doors hard to open and shut. Loud housekeepers in hallways.
Kevin
Se hospedó 1 noche en mayo de 2024
Respuesta de RBishop el 22 may. 2024
We appreciate your feedback and shared your comments with housekeeping. We are working on a re-model which is planned for early 2025.
6/10 Aceptable
Kevin
Viajó con su pareja
20 may. 2024
Made reservation a year in advance. Wouldn't allow early check-in (2 pm) for a wedding. Arrived at 9:30 pm to be told I was already checked in. Gave my room to someone else. Waited 30 minutes for them to find me a room. Was upgraded and they apologized for the inconvenience. Hotel needs refresh.
Kevin
Se hospedó 2 noches en mayo de 2024
Respuesta de RBishop el 22 may. 2024
Thank you for your feedback. We are sorry for your experience with check-in and happy it was resolved. Check-in is at 4:00pm and we do allow early check-in if rooms are available. We are a small property and the housekeepers need time to make sure everything is clean.
6/10 Aceptable
Sheri
18 may. 2024
Le gustó: Limpieza
Old, but clean.
Sheri
Se hospedó 1 noche en mayo de 2024
Respuesta de RBishop el 22 may. 2024
Thank you for your comments. We work hard with what we have and have been working on a re-model which has been scheduled for early 2025.
6/10 Aceptable
Tim
17 may. 2024
Le gustó: Limpieza, personal y atención
Parking lot is small. Our sliding door didn’t lock. Staff is friendly. Property was pretty, nice lookout to watch the sunset.
Tim
Se hospedó 1 noche en mayo de 2024
Respuesta de RBishop el 22 may. 2024
Thank you for your comments. There are two locks available on the slider, one at the handle and then the security lock on the back side of the door. Please call the front desk if you have issues, because our friendly staff is there to assist.
6/10 Aceptable
Mamun, Auburn Hills
16 may. 2024
Le gustó: Personal y atención
Mamun
Se hospedó 4 noches en mayo de 2024
Respuesta de RBishop el 18 may. 2024
Thank you for staying at the Lodge. We hope you enjoyed your stay on the beautiful Leelanau Peninsula.
10/10 Excelente
Jennifer
Viajó con su familia
16 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would highly recommend this resort. It was a perfect getaway.
Jennifer
Se hospedó 2 noches en mayo de 2024
Respuesta de RBishop el 17 may. 2024
Thank you for your comments and we are happy to hear that you enjoyed your stay. We look forward to seeing you again.
8/10 Bueno
Nicole
Viajó en grupo
5 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Five stars to housekeeping and the front desk. Wished the room would have had AC available, it was unseasonably warm.
Nicole
Se hospedó 1 noche en abril de 2024
Respuesta de RBishop el 5 may. 2024
Thank you for your kind words, I will pass this information along to Housekeeping and the Front Desk. I am happy to say that the air conditioners have been cleaned and are now up and running. Sorry for any inconvenience this may have caused.
10/10 Excelente
Jeff
Viajó con su familia
4 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient location to purpose of visit
Jeff
Se hospedó 1 noche en mayo de 2024
Respuesta de RBishop el 4 may. 2024
Thank you for the great feedback. Please come and stay with us again, soon.
10/10 Excelente
Heriberto, Elgin
10 abr. 2024
Heriberto
Se hospedó 1 noche en abril de 2024
Respuesta de RBishop el 1 may. 2024
Thank you for feedback. We are happy that you enjoyed your stay. Please come back and stay with us soon.
10/10 Excelente
Melissa
7 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Looking forward to our next stay!!
Melissa
Se hospedó 2 noches en abril de 2024
Respuesta de RBishop el 7 abr. 2024
Thank you for your review. We also look forward to seeing you again.
10/10 Excelente
John, Hobart
Viajó con su familia
26 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff, the services everything was perfect. I would recommend this lodge for anyone needing a place. 5 stars!!!!
Also the Casino and the dex's eatery was excellent and reasonable.
John
Se hospedó 5 noches en febrero de 2024
Respuesta de Melissa el 26 feb. 2024
John, thank you so much for the amazing review! Can I say that you guys were pretty darn great yourself! :) We hope that you come back to see us again...maybe when it is a little warmer and you have time to get out and visit our little slice of Heaven in Leelanau County!
10/10 Excelente
Sue
Viajó con su familia
13 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sue
Se hospedó 1 noche en enero de 2024
Respuesta de RBishop el 14 ene. 2024
Thank you for staying with us at the Lodge. We hope you have a safe trip to your next destination and please visit us again when you are in the area.
10/10 Excelente
Christopher
Viajó con su pareja
18 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A perfect location to be to get to the very best sights and experiences of northern Leelanau and at a price that is unbeatable in this area.
Christopher
Se hospedó 1 noche en septiembre de 2023
Respuesta de RBishop el 20 dic. 2023
Thank you for your review. We are happy that you enjoyed your stay. We really are located in the best place to experience Leelanau county.
10/10 Excelente
Shirley
Viajó con su pareja
15 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Shirley
Se hospedó 3 noches en diciembre de 2023
Respuesta de Melissa el 15 dic. 2023
Miss Shirley, thank you so much for the great review! We hope that you B. come and visit us again! we wish you and yours a happy holiday season and a happy, healthy and safe new year!!
8/10 Bueno
Corrine
4 dic. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Corrine
Se hospedó 1 noche en diciembre de 2023
Respuesta de Melissa el 5 dic. 2023
Corrine, thank you for the great review. we hope that you visit us again! We hope that you have a happy, healthy and safe new year!
8/10 Bueno
Carolyn
Viajó con su familia
23 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful location right on Lake michigan
Carolyn
Se hospedó 1 noche en noviembre de 2023
Respuesta de RBishop el 23 nov. 2023
Thank you for staying with us up at the Lodge. We are happy that you enjoyed the natural beauty that surrounds us up on the hill with amazing views of Lake Michigan. We look forward to your next stay.
10/10 Excelente
Vicki
Viajó con su familia
12 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Vicki
Se hospedó 1 noche en noviembre de 2023
Respuesta de RBishop el 12 nov. 2023
Thank you for staying with us at the Lodge. We are happy that you enjoyed your stay. Please come back and visit us again, soon!
10/10 Excelente
Jeff
7 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very convenient location to casino
Jeff
Se hospedó 1 noche en noviembre de 2023
Respuesta de RBishop el 8 nov. 2023
Thank you for staying with us at the Lodge. The convenience is one of our attributes along with the surrounding natural beauty and stunning views of Lake Michigan. We look forward to your next stay.
10/10 Excelente
Cyndi
2 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
God place to stay
It was a very nice and clean hotel room over looking the water. Neighbors were noisy but the hotel was great!
Cyndi
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 2 nov. 2023
Thank you for staying with us at the Lodge. We are glad that you enjoyed your stay. A quick call to the front desk can solve many issues, including noisy neighbors. Please visit us again soon.
8/10 Bueno
Abigail
Viajó en grupo
31 oct. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Abigail
Se hospedó 2 noches en octubre de 2023
Respuesta de Melissa el 1 nov. 2023
thank you for the nice review
4/10 Mediocre
Nancy
Viajó en grupo
30 oct. 2023
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Sad to see the changes from last year
We went last year and it was great... this year was a different story. We couldn't use our Players discount. The front desk seemed very confused. We couldn't get the coco for breakfast we had last year. The only bright spot of the stay was the Gentleman at the front desk when we checked out.
Nancy
Se hospedó 2 noches en octubre de 2023
Respuesta de Melissa el 1 nov. 2023
Nancy, sorry to hear your stay wasn't as great as last year. You couldn't use your Player's discount because you made your reservation through this third party company. had you made it directly with us, we would have happily given you any discounts that were available to you. The young lady at the Front Desk is still in training. She is still getting familiar with Expedia reservations. There are different steps we have to take with these. As for the hot chocolate, that is a seasonal treat that we put out. It has been ordered and hasn't come in yet.
8/10 Bueno
Cliente verificado
29 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en julio de 2023
Respuesta de RBishop el 29 oct. 2023
Thank you for staying at the Lodge. We hope you enjoyed your visit to the area with the natural beauty and breathtaking views of Lake Michigan on the Leelanau Peninsula. We look forward to your next visit.
6/10 Aceptable
Phillip
24 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Phillip
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 25 oct. 2023
Thank you for staying at the Lodge. We hope you enjoyed your visit to the beautiful Leelanau Peninsula. Please visit us again.
6/10 Aceptable
Cliente verificado
24 oct. 2023
Le gustó: Limpieza, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 25 oct. 2023
Thank you for staying at the Lodge. We hope you enjoyed your visit to our little piece of heaven. See you on your next trip to the beautiful Leelanau Peninsula.
10/10 Excelente
Catherine
22 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Catherine
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 22 oct. 2023
Thank you for staying with us at the Lodge. We are happy that you enjoyed your stay. Please come back for another visit.
10/10 Excelente
Cathleen
22 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable and peaceful
This was our 2nd stay this year and we’ll absolutely be back! We were very comfortable and both visits were very private and very quiet. We LOVED the view from both rooms we’ve had and the outdoor sitting area to enjoy it.
Cathleen
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 22 oct. 2023
Thank you for staying with us at the Lodge. We are happy that you enjoyed the natural beauty that surrounds us up on our hill. We look forward to your next visit.
10/10 Excelente
James
Viajó con su pareja, Viajó en grupo
22 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lodge was nice and clean and very quiet. They do not have very many options for dining at the casino which left us driving to Suttons Bay or Traverse City for any dining options. But otherwise beautiful area to stay and explore.
James
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 22 oct. 2023
Thank you for staying with us up at the Lodge. We are glad that you enjoyed the beauty that surrounds us on the Leelanau Peninsula. The area does have a lot of great dining options for all tastes. The front desk staff can point you to their favorites. We look forward to your next visit.
8/10 Bueno
David
21 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
David
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 22 oct. 2023
Thank you for staying at the Lodge. We hope you enjoyed the natural beauty of Leelanau Peninsula and look forward to your next visit.
8/10 Bueno
Renee
18 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Renee
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 20 oct. 2023
Thank you for staying at the Lodge. We hope you enjoyed the beauty of the Leelanau Peninsula and look forward to your next visit.
8/10 Bueno
Laura
Viajó en grupo
18 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The view out our balcony was beautiful and the room was very clean.
Laura
Se hospedó 2 noches en octubre de 2023
Respuesta de RBishop el 18 oct. 2023
Thank you for staying at the Lodge. The view that we have up on our hill can be mesmerizing. Please come and visit us again, soon.
10/10 Excelente
Karen
16 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Karen
Se hospedó 1 noche en octubre de 2023
Respuesta de Melissa el 17 oct. 2023
Thank you so much for the great review Karen! we hope that you visit us again soon! :)
10/10 Excelente
Jason
16 oct. 2023
Le gustó: Personal y atención
Jason
Se hospedó 3 noches en octubre de 2023
Respuesta de Melissa el 17 oct. 2023
Than you for the great review Jason! we hope that you visit us again! :)
4/10 Mediocre
Bill
15 oct. 2023
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I have stayed at other places for much less money and much more accommodations! Parking was terrible (I'm a disabled Combat Vet), NO clock in room, TV wasn't easy to use, Wi-Fi was extremely slow, had to go to Traverse City for a real breakfast (22 miles)
This was a hard and expensive lesson learned! I won't be back and won't ever stay at a hotel/motel at a casino again!
Bill
Se hospedó 2 noches en octubre de 2023
Respuesta de RBishop el 15 oct. 2023
Thank you for staying at the Lodge. I'm sorry you went all the way to Traverse City for breakfast when Suttons Bay has some amazing food in the local restaurants. We have been extremely busy, so I am sorry if you weren't able to get a handy capped parking spot. I hope you were able to enjoy the beauty of the Leelanau Peninsula.
10/10 Excelente
joseph
Viajó con su familia y niños pequeños
15 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very friendly and courteous
joseph
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 28 oct. 2023
Thank you for staying at the Lodge. We strive to extend the friendly/courteous nature that defines the Leelanau Peninsula with all of its tranquil beauty. Please join us again on your next visit.
2/10 Terrible
Kendra
15 oct. 2023
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Kendra
Se hospedó 1 noche en octubre de 2023
Respuesta de Melissa el 17 oct. 2023
Kendra, I am sorry you did not enjoy your stay. Unfortunately I was unable to get you into your requested room 3.5 hours before check in. However, i did get you into a room well before check in to get ready for the event you were going to attend.
10/10 Excelente
Anthony
14 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was a beautiful view of the bay and it was a very cozy environment. The staff was very friendly and professional
Anthony
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 15 oct. 2023
Thank you for staying with us at the Lodge. We are pleased that you enjoyed your stay. We look forward to seeing you again on your next visit to the beautiful Leelanau Peninsula.
6/10 Aceptable
mark
14 oct. 2023
Le gustó: Personal y atención
mark
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 15 oct. 2023
Thank you for staying at the Lodge. We hope you enjoyed your stay on the beautiful Leelanau Peninsula.
10/10 Excelente
Robin
14 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Robin
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 14 oct. 2023
Thank you for staying at the Lodge. We are happy that you enjoyed your stay and look forward to your next visit to the beautiful Leelanau Peninsula.
4/10 Mediocre
Cliente verificado
Viajó con su familia
10 oct. 2023
Cheap
No frig no microwave in the room. It was very expensive to stay there not to have those simple things to make our stay better
Cliente verificado
Se hospedó 2 noches en octubre de 2023
10/10 Excelente
Michael
Viajó con su pareja
7 oct. 2023
Le gustó: Limpieza, personal y atención, servicios
The property was close to everything we were interested in. Does need some TLC in the hallways. The room was very nice and clean. Staff were very friendly and helpful. Would go back any time.
Michael
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 7 oct. 2023
Thank you for staying with us at the Lodge. We are glad that you enjoyed your stay on Leelanau Peninsula. We look forward to your next visit.
10/10 Excelente
Anastasia
Viajó con su pareja
5 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Shower was great, room clean and inviting, bed very comfortable, tv, microwave, refrigerator and coffeemaker I. Room. We had a balcony roo
With a beautiful view of the lake. The balcony also had chairs a little table and even provided ashtrays for smokers to smoke outside. Definitely will come back.
Anastasia
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 6 oct. 2023
Thank you for staying with us at the Lodge. We are happy that you enjoyed your room during your stay. Please come back to visit us again, soon.
10/10 Excelente
Stephanie
5 oct. 2023
Le gustó: Personal y atención, servicios
Good location, comfortable bed and decent amenities. Nice staff. Had a couple of glitches- toilet wouldn’t flush and screen to balcony was complete off track.
Stephanie
Se hospedó 1 noche en octubre de 2023
Respuesta de RBishop el 6 oct. 2023
Thank you for staying at the Lodge. We appreciate your feedback and letting us know the items you found so that we can get them corrected. We hope to see you again, soon.
8/10 Bueno
Colleen
Viajó con su familia
30 sept. 2023
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Close to casino. Inside in dire need of updates but was clean. Outside needs better landscaping and the paint is faded and peeling. It has been a few years since went to this casino and were very disappointed at the bare bones remains. Likely would not return.
Colleen
Se hospedó 1 noche en septiembre de 2023
Respuesta de RBishop el 4 oct. 2023
Thank you for staying at the Lodge. We are working on updating both the inside and outside of the building, but it has been a slow process with COVID disrupting timelines and causing work force issues. We hope that you enjoyed the fantastic view of Lake Michigan from up on our hill.
10/10 Excelente
Tina
Viajó en grupo
30 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful fall day and water is such an awesome blue/turquoise color! Love this arwa
Tina
Se hospedó 1 noche en septiembre de 2023
Respuesta de RBishop el 30 sept. 2023
Thank you for staying with us at the Lodge. Leelanau county is a beautiful place to visit at any season. We hope you enjoyed the views of Lake Michigan from the Lodge and visit us again, soon.
8/10 Bueno
Sheylene
25 sept. 2023
Sheylene
Se hospedó 2 noches en septiembre de 2023
Respuesta de RBishop el 27 sept. 2023
Thank you for staying at the Lodge. We are happy that you enjoyed your time on Leelanau Peninsula and look forward to your next stay.
2/10 Terrible
Cliente verificado
25 sept. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dirty, old, I would never stay there again.
Cliente verificado
Se hospedó 1 noche en septiembre de 2023
Respuesta de RBishop el 27 sept. 2023
Thank you for staying at the Lodge on beautiful Leelanau Peninsula.
10/10 Excelente
Cynthia
24 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cynthia
Se hospedó 1 noche en septiembre de 2023
Respuesta de RBishop el 27 sept. 2023
Thank you for staying with us at the Lodge at Leelanau Sands Casino. We are happy that you enjoyed your stay with us and look forward to your next visit
8/10 Bueno
James
Viajó con su pareja
19 sept. 2023
Check in was more than adequate
Casino limited on dining hours with limited menu
James
Se hospedó 1 noche en septiembre de 2023
Respuesta de Melissa el 19 sept. 2023
thank you for the great review James! I am glad you enjoyed your stay! Unfortunately, like the rest of the world the Deli is short staffed .Fingers crossed everyone finds more staff in the near future. I hope that does not stop you from visiting us again! :)