This was a great property for our annual family vacation. The lake was across the street, we were very close to town, right across the street from the grocery store. However, when we arrived to the property, it was filthy. It didn't look as if it had been cleaned prior to our arrival. The rugs hadn't been vacuumed, floors hadn't been swept/mopped, dust on every surface. There were no towels available to us. The toaster was broken. Water was leaking from the kitchen ceiling. The refrigerator was filthy, with spills & crumbs. One of the kids' beds appeared to have dirty sheets, as our child got in the first night and said it was filled with sand. There were no clean sheets available to us to change her sheets. I will say that the property manager did respond very quickly and provided us with more towels, a new toaster, and other cleaning products. Also, there is an apartment connected to the back of the house, which wasn't clear to us prior to our visit. I was very concerned about our 5 children being too noisy and disturbing the family that was renting that space. Overall, we had a good stay, but I think the property needs to be spotless when renters arrive. That just turned us off the moment we arrived.