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Opiniones sobre Sutton Lane Motel

2 out of 5
Sutton Lane Motel
130 Flatwoods Frontage Road, Sutton, WV

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 55 de 140 opiniones" "
Evaluación: 8 - Bueno. 44 de 140 opiniones" "
Evaluación: 6 - Aceptable. 20 de 140 opiniones" "
Evaluación: 4 - Mediocre. 14 de 140 opiniones" "
Evaluación: 2 - Terrible. 7 de 140 opiniones" "

7,8/10

Limpieza

8,4/10

Personal y atención

7,4/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Wendy

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The check in was time consuming due to manual paperwork. No toilet paper. The beds are too small the covers do not fit properly. Was very uncomfortable.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Stephanie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very pleased with the facility, can’t beat the price!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Richard

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Everything is good, check in clerk was rat. I was shocked to learn the property closes down at 9:00, did not know that. That would have been very different review, that needs to e emphasized.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Cody

Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Michael

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I don’t often complain about cheap motels when I’m just looking for a decent place to overnight while on the road, but this place needs a wake-up call. Noisy (bad fitting door), very worn furnishings and bedding, sketchy checkin at a remote office. Good thing I was solo cause my wife would have said NO!
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Paul

The room needed remodeling. Wall cracks, chipped paint, chipped porcelain in the tub. Lots of exterior noise, from the highway, from adjacent rooms. But the room was clean, comfortable, and spacious. The check in woman was friendly and efficient. Apparently if you get there too late, there is no one to check you in.
Se hospedó 1 noche en febrero de 2024
Respuesta de D Riffle el 24 feb. 2024
Thanks for staying with us. We appreciate your feedback! Our hours are 8:30am - 9:30pm. Sorry for any inconvenience.

2/10 Terrible

Jason

Viajó con su familia, Viajó con mascotas
No le gustó: Personal y atención
Had the reservation booked for over a week. The event we were in town for ran late. Got to the property to check in and the office was locked up, no one working. Called the number and I could audibly hear the phone ringing through the window. There was a note on the door to go check in at the neighboring Days Inn. Apparently this is common practice. However common it may be, the Days Inn did not have my reservation handy (go figure). Absolutely no recourse or ability to right the wrong. Skip this place and keep on driving if you're ever in a pinch.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Nancy

Viajó con su familia
Le gustó: Servicios
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Jan

Se hospedó 1 noche en diciembre de 2023
Respuesta de D Riffle el 23 dic. 2023
Thanks for staying with us.

10/10 Excelente

Diana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonder peace of heaven
Amazing stay. Very clean and quiet. Check in was a breeze. Will definitely be back
Se hospedó 2 noches en julio de 2023
Respuesta de D Riffle el 17 jul. 2023
We are very glad you enjoyed your stay at our motel. Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Jeremy

Se hospedó 1 noche en julio de 2023
Respuesta de D Riffle el 17 jul. 2023
Thanks for staying with us.

4/10 Mediocre

David

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Skip this one…
Checking in was fine. The individual in the office was extremely friendly and helpful. The bathroom was absolutely disgusting. Dead bugs on the floor and an ass skid mark on the toilet seat. I had just driven 1000 miles and was not in a mood to complain. I simply needed sleep. The bed was ok.. Honestly, I should’ve asked for a refund and slept in my truck.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Cliente verificado

Le gustó: Comodidad de la habitación
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Danny

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
I expected it to be outdated which I was fine with but I didn’t expect to find a huge dead roach in the bathroom floor, dirty floors and shower stalls and so much hair in the shower drain I could make a wig. Definitely disappointed in my stay and would not return.
Se hospedó 2 noches en junio de 2023

4/10 Mediocre

Patty

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Aaron

Viajó con su familia
Le gustó: Limpieza, personal y atención
.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Cindy J

Viajó con su pareja
Le gustó: Limpieza, personal y atención
It's older and could just use an update on the bathrooms. They were very clean but fixtures and tile flooring need improvement. Actually very good for how dated things were!! Connie at front desk was excellent and very friendly!!
Se hospedó 1 noche en mayo de 2023
Respuesta de D Riffle el 22 may. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Catharine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Affordable, quiet place for a one night stay. Very good beds, linens, and towels. Older bathroom was clean, but not particularly nice looking. Patio restaurant at Days Inn was excellent. Custard cones nearby completed a lovely evening.
Se hospedó 1 noche en mayo de 2023
Respuesta de D Riffle el 9 may. 2023
WE ARE VERY GLAD YOU ENJOYED YOUR STAY AT OUR MOTEL. WE HOPE YOU WILL STAY AGAIN!

10/10 Excelente

Chris

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place great price
Stuff was super friendly, great restaurant next door, and lots of stores within a 1 mile radius.
Se hospedó 2 noches en abril de 2023

6/10 Aceptable

Olen

Le gustó: Limpieza
It was ok. Door on baloney wanted to open on it's own. Really hard TP.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

robert

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
g restreat rate and excellent
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Ruth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2023

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Very Disappointing
We booked as they allow pets. Were told we had to take a smoking room even though we paid extra for the dogs. Room stunk of stale smoke. Furnishings were old and not in good shape. Office is down the hill and only has certain open hours. There is nowhere to walk your pets.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

James

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a nice place could use an update but it’s great for a one night stay.
Se hospedó 1 noche en marzo de 2023
Respuesta de D Riffle el 9 mar. 2023
Thanks for staying with us.

2/10 Terrible

Don

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Old and outdated. Bare bones facility.
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The room was large , clean & view was alright.
Se hospedó 2 noches en febrero de 2023

4/10 Mediocre

Steven

No le gustó: Personal y atención
Could not check in after 9:30pm
I have stayed at this motel before. The rooms are clean and tidy and the price is great. But on my last trip I arrived after 9:30pm and the front office was closed and I was not able to check in. Apparently it is listed on the booking page but I overlooked it. I have never been to a hotel or motel that you can not check into late in the evening. I had a confirmed reservation. I feel that they should have reached out to me when they were closing the office to make arrangements for me. It was shocking to arrive after driving for 8 hours and the office was shut down for the evening. I had to find another hotel and had to pay almost twice the price. They need to figure out a way to avoid this in the future because I can see this happening to other guests.
Se hospedó 1 noche en enero de 2023

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Roger

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Graydon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quaint, old style motel that is well maintained and nestled right off I79 right between Luzardi’s family restaurant for a full meal and McDonalds for quick breakfast. Great spot for an overnight layover.
Se hospedó 1 noche en octubre de 2022
Respuesta de D Riffle el 31 oct. 2022
WE ARE VERY GLAD YOU ENJOYED YOUR STAY AT OUR MOTEL. WE HOPE YOU WILL STAY AGAIN!

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2022
Respuesta de D Riffle el 31 oct. 2022
Thanks for staying with us.

10/10 Excelente

Lisa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Se hospedó 2 noches en octubre de 2022
Respuesta de D Riffle el 10 oct. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

STANLEY, LOUISVILLE

Le gustó: Limpieza
No le gustó: Personal y atención
Very inexpensive, especially good for over night stop while traveling. Old motel but very clean, close to restaurants, gas, etc. There is also a lake and beautiful terrapin, if one wanted to stay an extra day. The towels were good and plentiful. There is no lobby so there are no services. Very good internet.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Delbert

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent stay
Excellent stay. Clean and comfortable room great service and fantastic value
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

GARY

Viajó con su familia
Le gustó: Personal y atención
Cheap price , adequate for sleeping
Parking was right outside the door. Room had fridge and microwave. Bed was clean. Not a super clean room, but clean enough. Furnishings were old, but functional. Water was hot, coffee machine worked. Worth the price, overall, if you're not too picky.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Sherri

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios
The view of the sunset was amazing, and the mountains were beautiful this morning
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Dominique

Le gustó: Limpieza, personal y atención
Best rapport price/quality.
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Jarrod

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

8/10 Bueno

James

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked it all very helpful staff
Se hospedó 1 noche en junio de 2022
Respuesta de D Riffle el 24 jun. 2022
Thanks for staying with us.

4/10 Mediocre

Edward

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Not much to like. Took 3 rooms to find one clean enough, or that the ac worked, to stay in.
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Peter

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Value motel
Older motel , but clean. Quiet. Great location. Convenient. Helpful staff
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Gabe

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Reception personnel excellent. Welcoming and friendly.
Se hospedó 1 noche en mayo de 2022
Respuesta de D Riffle el 3 may. 2022
Thanks for staying with us.

10/10 Excelente

Matthew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We liked how the parking was right at the doors upstairs. Private balconies. Mountain view above the mall area across the four lane. It’s our second time staying and we’ll be back!
Se hospedó 2 noches en abril de 2022

4/10 Mediocre

paul, welland

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
We stayed during our drive to Florida as a rest stop. Very noisy due to hwy, truck noise. I took a face cloth from the rack and found it had been used, probably to shine someone's shoes. The beds were comfortable, but the pillows have seen better days.
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Pandora

Viajó con su familia, Viajó con mascotas
Pet-friendly non-smoking room, very spacious, firm bed, room had microwave & refrigerator. Outdated furnishings, but price very reasonable. A dead wasp and dead moth on windowsill, but everything else clean. Plenty of hot water with good water pressure. Did not like that the few guests were all in rooms right next to each other, so loud guests arriving next door around midnight disturbed our sleep. Will stay at this motel next time in area.
Se hospedó 1 noche en abril de 2022
Respuesta de D Riffle el 4 abr. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

CHUN

Le gustó: Limpieza, personal y atención
Great
Se hospedó 1 noche en marzo de 2022
Respuesta de D Riffle el 4 mar. 2022
Thanks for staying with us.

8/10 Bueno

bernard

Viajó por negocios
Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Kimberly

Se hospedó 1 noche en febrero de 2022

8/10 Bueno

Suzanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Office manager was very welcoming upon arrival. Room was a little outdated but clean and had nice amenities. Mini fridge microwave Tv. Bed was very comfortable and clean sheets. I would stay here again. Good rate obtained for the room thanks to Expedia!
Se hospedó 1 noche en enero de 2022
Respuesta de D Riffle el 20 ene. 2022
WE ARE VERY GLAD YOU ENJOYED YOUR STAY AT OUR MOTEL. WE HOPE YOU WILL STAY AGAIN!

10/10 Excelente

Thomas

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice people and quick service
Se hospedó 1 noche en enero de 2022
Respuesta de D Riffle el 17 ene. 2022
Thanks for staying with us. We appreciate your feedback!