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Opiniones sobre Days Inn & Suites by Wyndham Sutton Flatwoods

2.5 out of 5

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 531 de 1000 opiniones" "
Evaluación: 8 - Bueno. 323 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 84 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 34 de 1000 opiniones" "
Evaluación: 2 - Terrible. 28 de 1000 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Me quede con ganas de volver me encanto todo, la comida el área de comida la piscina todo un área tranquila muy relajante, se lo recomiendo a todos.
Se hospedó 1 noche en mayo de 2019
Respuesta de Dan el 9 may. 2019
Thank you for taking the time to tell us about your experience at our Days Inn & Suites by Wyndham. It is always a pleasure to receive positive feedback. I will share your nice comments about the food and pool with our team. Thanks again. We look forward to serving you again.

6/10 Aceptable

Dema

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
We enjoyed the indoor pool since the weather was poor. It gave the kids and us an evening away from home for some fun and a break after some very much needed family fun, a break in a busy soccer weekend and another busy next day. We also loved that there was a very nice restaurant that was family friendly with friendly staff that wasn’t expensive at all right on the property. Things we didn’t like some could be improved others it’s just take it as it is no big deal. Least of problems but doesn’t look great is furniture that’s got pieces out of it. Other things that needs improvement is it looked clean and smelled clean although carpet was in sad shape in places but mirrors was smeared really bad as well as the tv. We didn’t use either but it stuck out. The beds were very uncomfortable and usually we love beds in hotels, there was no privacy area whatsoever besides the bathroom even a divider would do for changing clothes. This was a problem especially since there was no fan in the bathroom it got hot after showers and difficult to dress and we had our two sons with us. Also the sink in the hall instead of the bathroom was disruptive. Besides these things we enjoyed our stay!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Gary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic patio, great view!
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Pete

Viajó con su familia
Le gustó: Personal y atención
We have stayed here a few tomes. It's convienient off the major highway with places to eat, shop and relax. My issues were with the room cleaning. My wife actually had cracker crumbs in her bed. We did not eat in the room. The bathroom bathtub fixture were cruddy. I took pictures of them and the crumbs my wife took out of her bed and showed the girl at the desk. They use to have a big variety for the free breakfast and now it was reduced to one counter and the eggs were cold. I use to rave about this Days Inn, but we won't be staying there again. I gave it and average rating because of the shape of the property and view. Our stay is not what it had been in the past.
Se hospedó 1 noche en abril de 2024
Respuesta de Ryan Sparks el 30 abr. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your recent stay at our Days Inn. Providing a comfortable and clean environment for our guests is our top priority, and we are disappointed to learn that we fell short of your expectations.We take cleanliness and maintenance standards very seriously, and we will address the issues you mentioned regarding the room cleaning and bathroom fixtures immediately with our housekeeping and maintenance teams. Additionally, we appreciate you bringing the breakfast variety to our attention, and we will review our offerings to ensure they meet the expectations of our guests.We truly value your loyalty and regret that your recent experience did not meet the standards you have come to expect from us. Please know that your feedback is extremely important to us, and we will use it to improve our services and facilities for future guests.

10/10 Excelente

Adetokunbo

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very comfortable rooms, well worth the overnight stay and good value
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Carrie

Se hospedó 3 noches en abril de 2024

8/10 Bueno

Iliya

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Decent breakfast, comfortable bed.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well kept, comfortable bed, great breakfast
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

James Casto

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed here several times. Never any issues.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Derek

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Worked good for us
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Quang, Charles Town

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Krishna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Dean, Markham

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel is clean and spacious Staff were friendly and professional Restaurant on site has very good food. Plentiful and alcohol was reasonably priced Would recommend this hotel to anyone passing through or staying in the area.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Manager el 26 mar. 2024
Thank you so much for the great review!

2/10 Terrible

Michelle

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Booked a room with a sofa but received one with a small chair. Room was very small with a small tv. The worst part was the sewer smell in the bathroom. Even worse, the staff didn’t care. The man I talked to upon checking out acted like he got irritated because I told him about it. Also there was a major fire hazard in our room! The outlet beside of the chair only had one working plug in. The outlet behind the night stand with the phone didn’t work so an orange extension cord was run from behind the chair to the items on the night stand. I also took pictures of this. This also made the desk clerk irritated instead of being concerned. He also could have cared less about our experience. He just wanted that high price for a small horrible room!
Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan Sparks el 28 feb. 2024
Thank you for bringing your recent stay experience to our attention. We sincerely apologize for the multiple issues you encountered during your time with us. Your feedback is invaluable as it helps us identify areas for improvement.We understand the importance of fulfilling room preferences and ensuring a comfortable environment for our guests. It's deeply regrettable that we fell short of meeting your expectations in several aspects, from room amenities to staff responsiveness.Rest assured, we take your concerns seriously, and we are actively addressing each of them with our team to prevent similar occurrences in the future. Your feedback regarding the room condition, sewer smell, electrical outlets, and staff attitude will be thoroughly investigated and remedied.

8/10 Bueno

Jackie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
You need new beds there nothing like what you have in pictures on the web site. And made our backs hurt
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Carolyn

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza
The service at the front desk was friendly and the breakfast was good. My bathroom however was filthy with traces of the previous guest stay.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Brigitte

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Leeann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfy beds, fluffy towels, & great breakfast
Traveling through WV. Have stayed here before and will stay again. Beds were comfy with great pillows. The towels were the softest and fluffiest I've ever experienced at a hotel. Water pressure in the shower made me want to just stay in there. Breakfast was plentiful and was served in a dining room with a wonderful view. Great place!
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Manager el 26 mar. 2024
Thank you so much for taking the time to tell how much you enjoyed our facility! We hope to see you back soon!

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Suzette

Viajó con su familia
Le gustó: Servicios
Very nice
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Vanessa

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Dolores

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Gur

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención
Great staff. Clean.
The staff were very nice and accommodating. The room was clean.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ricky

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and comfortable
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Ethel

Viajó con su familia
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very courteous and helpful. I had a late check in and the gentleman was right there and got me into my room within 2 minutes. I wish the restaurant had longer hours but other than that this was a great place to stay. Breakfast was good and the biscuits are amazing. I would definitely stay here again
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Frances

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
clean and comfortable - convenient to have dining available
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Nancy

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Hotel was nice, clean but really need an updating. Restaurant was ok, breakfast not so
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Yvonne

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very satisfied. Softess bath towels ever.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Robert

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Ron

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location
Se hospedó 5 noches en noviembre de 2023

8/10 Bueno

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, professional and nice area.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lori Hooks ~ General Manager el 8 nov. 2023
Thank You for your review, we appreciate your feedback.

10/10 Excelente

Debra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk staff was EXCELLENT! Room was clean and Bar/Restaurant was terrific!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Lori Hooks ~General Manager el 8 nov. 2023
Thank You for your review, we appreciate your feedback and hope you stay with us in the future.

10/10 Excelente

Stanley

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bridge Day Stay
Wonderful hotel! Spectacular view. Restaurant is convenient and good, ask for Brittany! Hotel has everything U need, plus a view. I stay there every Bridge Day I attend.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM el 3 nov. 2023
Hello,I am glad you enjoyed your stay and we hope to see you again on your future travels.

6/10 Aceptable

Rebecca

No le gustó: Servicios, estado de la propiedad e instalaciones
Needs remodeled Shower curtain rod coming out of wall Pillows too huge Staff could be friendlier
Se hospedó 1 noche en octubre de 2023
Respuesta de GM el 3 nov. 2023
Thank You for the review, we appreciate your feedback.

6/10 Aceptable

Yu

Viajó con su familia
Le gustó: Limpieza, personal y atención
The room was clean, the bed was comfortable, the pressure of shower was very good, the bathroom need to be updated. There were two lights. Each light had only one bulb on (should be 2). Called front desk, no one came to fix it.
Se hospedó 1 noche en octubre de 2023
Respuesta de Lori Hooks~General Manager el 8 nov. 2023
Thank You for your review, we appreciate your feedback!

6/10 Aceptable

Judith

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
We were there for a Scrapbook retreat, there were far too many restrictions on using the Conference Rooms to make it enjoyable. No one was overly friendly.
Se hospedó 3 noches en octubre de 2023
Respuesta de Lori Hooks~ General Manager el 8 nov. 2023
Thank You for your review, we appreciate your feedback.

10/10 Excelente

LISA

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Donna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean , nice parking & convenient!
Se hospedó 1 noche en octubre de 2023
Respuesta de GM el 3 nov. 2023
Thank You for the review and we hope to see you again on your future travels

8/10 Bueno

Edmond

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Lori Hooks~ General Manager el 8 nov. 2023
Thank You for your review, we appreciate your feedback.

2/10 Terrible

Jo Ann

Viajó en grupo
No le gustó: Personal y atención
TERRIBLE! Beds are worn out. Tub are VERY slick. We were in the conference room and made to leave by midnight. I personally had thousands of $$ in that room and it does not lock. We were not allowed ANY food, snacks or drinks other than water in the room. We weren’t allowed to bring food into the conference area to eat unless it was from restaurant which only had hours of 6:30 A to 9:30A and closed until 5P until 7P. How can we get food for lunch that we can eat inside the hotel when the restaurant is closed? This place sucks!!!!! In more ways than one.
Se hospedó 3 noches en octubre de 2023
Respuesta de GM el 3 nov. 2023
Hello,I wanted to thank you for taking the time to write a review. We do have a conference director that does go over the policies of renting out a conference room. We have contracts drawn up that go over the specific times for those rentals. We do have a catering staff that does accommodate food service for conference rentals, I am assuming this was not an added feature that someone wanted when they rented out the conference room. Our Dining hours are 5pm to 9pm

10/10 Excelente

Becky

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Sandra, Berkeley Springs

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
From check in to check out my experience at the Days Inn in Flatwoods, WV was excellent. Breakfast was delicious and the biscuits were especially good. I enjoyed my time at the Days Inn.
Se hospedó 2 noches en octubre de 2023
Respuesta de GM el 3 nov. 2023
Thank you for your feedback and we hope to see you again on your future travels.

2/10 Terrible

Donna, Atlanta

Se hospedó 2 noches en octubre de 2023
Respuesta de Lori Hooks ~ General Manager el 8 nov. 2023
Thank You for your review, we are not quite sure why you gave us a low rating, but would like know. If you could please let us know what areas we need to improve for your future stay.

8/10 Bueno

Phil

Se hospedó 2 noches en octubre de 2023
Respuesta de Lori Hooks ~General Manager el 8 nov. 2023
Thank You for your rating for this hotel.

8/10 Bueno

Philip, Palmetto

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Large hotel with a spacious lobby. We were in the North tower. Room was quiet but the furniture was dated and worn. Bath did not have any grab bars. Breakfast was not appealing. Entry to our room was difficult due to lock and handle issue.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM el 3 nov. 2023
Hello,Thank You for your review, we appreciate your feedback. We do have grip bars in the rooms designated to guests who need that extra assistance, however they are not in every room. We hope that you stay with us again in the future.

8/10 Bueno

Edward

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I would stay there again
Very nice hotel with restaurant on site. The only problem was almost no WiFi.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM el 3 nov. 2023
Hello,Thank You for the review and we hope to see you again on your future visit to the area. The Wifi has been updated since your stay.

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice clean room and nice staff
Se hospedó 1 noche en octubre de 2023
Respuesta de GM el 3 nov. 2023
Thank You for your review and we hope to see you again on your future stays.