Fachada de la propiedad

Opiniones sobre Amsterdam Inn & Suites Sussex

2 out of 5
Amsterdam Inn & Suites Sussex
143 Main Street, Sussex, NB

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 367 de 533 opiniones" "
Evaluación: 8 - Bueno. 126 de 533 opiniones" "
Evaluación: 6 - Aceptable. 22 de 533 opiniones" "
Evaluación: 4 - Mediocre. 8 de 533 opiniones" "
Evaluación: 2 - Terrible. 10 de 533 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Kim

Nice place to stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Vanessa Buchanan, Guest Relations Coordinator el 23 may. 2024
Thank you for taking the time to leave a review, Kim!We are thrilled to hear that you enjoyed your stay at our hotel. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are delighted that we were able to enhance your visit.We look forward to the opportunity to welcome you back in the future for another excellent stay.

8/10 Bueno

Leslie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not fancy but a comfortable stay.
Se hospedó 2 noches en mayo de 2024
Respuesta de Vanessa Buchanan, Guest Relations Coordinator el 23 may. 2024
Thank you, Leslie, for your positive review!We are delighted to have received positive feedback from you. It's rewarding to learn that your stay was enjoyable.We look forward to welcoming you back anytime you're in Sussex!

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Vanessa Buchanan, Guest Relations Coordinator el 23 may. 2024
Good day, Mark!Thank you for taking the time to share your experience with us.We appreciate your feedback and are glad you had a positive experience during your stay with us. We look forward to the opportunity to welcome you back in the future for another excellent stay.

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had an easy check in. The room was clean and comfortable. There were eggs, potatoes and bacon for breakfast.
Se hospedó 1 noche en mayo de 2024
Respuesta de Vanessa Buchanan, Guest Relations Coordinator el 13 may. 2024
Good day, Jennifer!Thank you for sharing your wonderful experience with us!We're delighted to know that our rooms met your expectations in terms of cleanliness and comfort. Our team prioritizes maintaining high cleanliness standards and your positive comment about your easy check-in process from our team is pleasing to hear.We are also thrilled that you found our breakfast to your liking. Providing a delicious and nourishing meal is a priority for us, and we're delighted it added to your overall enjoyment of your stay.We look forward to welcoming you back anytime you're in Sussex!

10/10 Excelente

Lorraine

No complaints
Se hospedó 1 noche en mayo de 2024
Respuesta de Vanessa Buchanan, Guest Relations Coordinator el 9 may. 2024
Thank you for taking the time to leave a review, Lorraine!We strive to provide exceptional service, and we're thrilled to have met your expectations.We can't wait to have the pleasure of welcoming you again and providing you with another excellent stay.

8/10 Bueno

Cindy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Rooms are spacious and comfortable. WiFi is good.
Se hospedó 5 noches en abril de 2024
Respuesta de Vanessa Buchanan, Guest Relations Coordinator el 9 may. 2024
Thank you, Cindy, for your positive review!We're grateful for your comments about our highspeed WIFI, spacious and comfortable rooms.We're committed to providing a comfortable and enjoyable experience for all our guests, and we're glad you enjoyed what we had to offer.We look forward to the opportunity to welcome you back in the future for another excellent stay.

6/10 Aceptable

Laura

Se hospedó 1 noche en abril de 2024
Respuesta de Vanessa Buchanan, Guest Relations Coordinator el 23 may. 2024
Thank you for sharing your feedback with us, Laura! We apologize that your experience didn't meet your expectations. Our goal is to provide each guest with a pleasant stay, and we deeply regret any inconvenience you may have experienced.We hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very helpful staff and lovely location!
Se hospedó 3 noches en abril de 2024
Respuesta de Vanessa Buchanan, Guest Relations Coordinator el 25 abr. 2024
Good day, Sarah!Thank you for choosing to stay with us and for taking the time to share your experience. We're thrilled to hear that you received very helpful service from our front desk agents, and enjoyed our location.Providing exceptional service to our guests is at the core of what we do, and we're delighted that our team members were able to make your stay memorable.We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay on your next visit to Sussex.

10/10 Excelente

Mandy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Vanessa Buchanan, Guest Relations Coordinator el 25 abr. 2024
Thank you for choosing to stay with us and for taking the time to rate your experience, Mandy! We're pleased to see that you had a perfect stay with us.We hope to have the pleasure of welcoming you back for another exceptional stay in the future.

10/10 Excelente

Bethany

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and extremely comfortable bed and pillows.
Se hospedó 1 noche en abril de 2024
Respuesta de Vanessa Buchanan, Guest Relations Coordinator el 25 abr. 2024
Good day, Bethany! Thank you for choosing to stay with us and for sharing your 5/5 rating with us. We're delighted to hear that you found your room to be clean and comfortable to your needs. Maintaining a clean and comfortable environment is a top priority for us, and we're pleased that we met your expectations in this regard. We understand the importance of starting the day right with a satisfying night's sleep, and we're glad you found it enjoyable.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another pleasant stay soon.

2/10 Terrible

Tracey

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
False advertising. It says pool. There is no pool. You have to drive to another location on a different property. Staff seemed cold and unbothered with our concerns. Our tv didn’t work upon arrival.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 26 mar. 2024
Dear Tracey,We are sorry to hear about the issues you encountered during your stay, and we want to extend our sincerest apologies for any inconvenience and disappointment caused. Regarding the pool, we understand the frustration of finding out it is not located on-site as you had expected. We are taking immediate steps to ensure our advertising accurately reflects our amenities and their locations to prevent future misunderstandings.We apologize for any issues with the service provided by our staff. This is not the standard of service we aim to provide. We will address this feedback directly with our team to improve our responsiveness and customer care. Additionally, we apologize for the inconvenience with the TV in your room not working upon arrival. We hope to have the opportunity to provide you with a superior experience in the future.

8/10 Bueno

Michael

Se hospedó 2 noches en marzo de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 8 abr. 2024
Hello Michael, thank you for taking the time to rate your recent stay with us. We are glad to see that you had a positive experience overall. We hope to have the opportunity to welcome you back for an even better experience in the future.

6/10 Aceptable

Lesley joan

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Construction meant no pool, tacky look and workers shouting to one another. Staff seemed disgruntled by something (construction). Previous stays, we’d been warmly welcomed. This time, I felt like unwelcome intruders. When we got to room, we found former guests dirty socks left in drawer. Just lacklustre in every way.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 18 mar. 2024
Dear Lesley,Thank you for sharing your feedback with us. We are disappointed to hear about your recent experience and apologize for the inconvenience caused by the ongoing construction. We understand how important it is to feel welcomed and valued as our guest, and we regret that you did not receive the warm reception you had previously experienced.Additionally, we sincerely apologize for the oversight regarding the cleanliness of your room. This does not reflect our usual standards, and we will address this issue with our housekeeping team to ensure it does not happen again in the future. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.

8/10 Bueno

Lisa

Viajó con su familia
The hotel was under construction so it was not at its best. My room had pictures that were supposed to be on the wall laying on thr floor. Overall good value for thr price
Se hospedó 1 noche en marzo de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 12 mar. 2024
Thank you for your feedback, Lisa. We apologize for the inconvenience caused by the ongoing construction during your stay. We understand that this may have impacted your experience. Your comments are valuable to us and will help us improve. We're glad that despite this, you found our hotel to offer good value for the price. We hope you'll visit us again once the construction is completed for an even better experience.

10/10 Excelente

Douglas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great experience. Definitely rate A for cleanliness and staff services.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 21 feb. 2024
Douglas, thank you for choosing to stay with us and for taking the time to share your experience. We are thrilled to hear that you had a great stay and that our cleanliness and staff services met your expectations. Providing a clean and comfortable environment along with exceptional service is our top priority, and we are delighted that we could deliver on that promise during your visit. We would be thrilled to welcome you back for another outstanding stay in the future.

10/10 Excelente

Dale

Se hospedó 1 noche en febrero de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 21 feb. 2024
Good morning Dale, thank you for your perfect score and for choosing to stay with us! We are delighted to hear that you had a fantastic experience during your time here. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back for another exceptional visit in the future.

10/10 Excelente

Christine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 12 feb. 2024
Dear Christine,Thank you for taking the time to rate your recent stay with us. Your satisfaction is important to us, and we are delighted to see that you had an enjoyable stay at our property. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excelente

sheila

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed on the first level. I had an outside entrance which I didn’t expect. The convenience was appreciated
Se hospedó 2 noches en febrero de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 7 feb. 2024
Dear Sheila,Thank you for choosing to stay with us and for sharing your feedback on Expedia. We're glad to hear that you appreciated the convenience of the outside entrance on the first level of our hotel. Your comfort and satisfaction are important to us, and we're pleased that we could provide you with a positive experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 Excelente

Jamie

Se hospedó 1 noche en febrero de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 20 mar. 2024
Dear Jamie,Thank you for taking the time to leave us a 5-star rating! We appreciate your feedback and are pleased to hear that you had a positive experience during your recent stay with us.Your satisfaction is important to us, and we are delighted that we were able to meet your expectations. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean Hot water good Good bed
Se hospedó 1 noche en enero de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 25 ene. 2024
Dear Richard,Thank you for choosing to stay with us and for taking the time to share your wonderful feedback! We are thrilled to hear that you had a fantastic experience during your recent visit.Maintaining a clean and comfortable environment is of utmost importance to us, and we are delighted that you found our facilities to meet your expectations. Providing reliable hot water and comfortable beds are essential elements of a great stay, and we're glad we could deliver on both fronts.Your positive comments mean the world to us, and we can't wait to welcome you back for another outstanding stay whenever your travels bring you our way!

6/10 Aceptable

Katherine

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Hotel was under construction which we were not aware of when booking. Had to switch rooms as the toilet was broken in the first room but the staff were very helpful.
Se hospedó 1 noche en enero de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 22 ene. 2024
Dear Katherine,Thank you for taking the time to share your experience with us. We appreciate your feedback.We sincerely apologize for any inconvenience caused by the ongoing construction, and we regret that it impacted your stay. Your comfort is a top priority for us, and we are glad our staff could assist promptly when issues arose.We are currently working to improve our facilities, and we appreciate your understanding during this period. We value your feedback and hope to have the opportunity to provide you with an enhanced experience on your next visit.

2/10 Terrible

Gordon

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
In the hotel description it claimed there was a pool in the facility, to our disapointment there was not. The false promotion of a pool and the unfriendly staff left a discomforting and ungreeting feeling when entering our room fpr the evening. The constant power flickering and noisy halls was enough to not book again.
Se hospedó 1 noche en enero de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 19 ene. 2024
Dear Gordon,Thank you for sharing your experience with us. We sincerely apologize for any disappointment you encountered during your stay. We understand the importance of accurate information, and we regret any confusion regarding the pool. Your feedback is valuable, and we will address this discrepancy promptly.We also apologize for any inconvenience caused by power flickering and noisy hallways. Please be assured that we take your comments seriously, and I have passed you feedback on to our management team for further review. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

10/10 Excelente

Tyler

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 19 ene. 2024
Dear Tyler,Thank you for choosing our hotel and taking the time to leave a perfect score! We are delighted to hear that you had a fantastic experience during your stay. Your positive feedback is truly appreciated. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.

8/10 Bueno

Laura

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Property filters as a hotel with a pool, but there isn’t actually a pool onsite, which gives a false impression of the amenities.
Se hospedó 1 noche en enero de 2024
Respuesta de Rhea McKnight, Guest Relations Manager el 11 ene. 2024
Dear Laura,Thank you for sharing your feedback from your recent stay with us. We appreciate you bringing the discrepancy regarding our pool information to our attention. We sincerely apologize for any confusion or inconvenience this may have caused.We have a partnership with the Civic Centre just minutes away. Our guests are welcome to enjoy complimentary access to the Civic Centre's pool facilities during their stay with us. We will review our property listing to ensure all information is accurate and up-to-date.We appreciate your understanding and look forward to the opportunity to welcome you back for an improved experience.

10/10 Excelente

Todd

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 4 ene. 2024
Dear Todd,Thank you for taking the time to share your positive feedback with us. We appreciate your support and are delighted to know that you had a great experience during your stay. We look forward to welcoming you back in the future.

10/10 Excelente

Carl

Se hospedó 1 noche en diciembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 4 ene. 2024
Dear Carl,We are thrilled to receive your perfect rating! Thank you for choosing our hotel and for sharing your positive experience. Your feedback will be shared with our team, and we hope to have the pleasure of welcoming you back for another excellent stay.

10/10 Excelente

Carl

Se hospedó 1 noche en diciembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 4 ene. 2024
Dear Carl,We are thrilled to receive your perfect rating! Thank you for choosing our hotel and for sharing your positive experience. Your feedback will be shared with our team, and we hope to have the pleasure of welcoming you back for another excellent stay.

10/10 Excelente

Tia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 4 ene. 2024
Dear Tia,Thank you for the fantastic rating! We are pleased to hear that you enjoyed your stay with us. Your positive feedback is appreciated, and we look forward to hosting you again whenever your travels bring you back to our area.

8/10 Bueno

Patrice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 22 dic. 2023
Dear Patrice,We extend our gratitude for your recent feedback about your stay with us. Your insights are truly appreciated, and we always welcome guest input to enhance our services. We look forward to the possibility of hosting you again at Amsterdam Inn & Suites.

8/10 Bueno

Kody, Roachville

Se hospedó 1 noche en diciembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 22 dic. 2023
Dear Kody,Thank you for taking a moment to share your thoughts on your recent stay. Your feedback is valuable to us, and we appreciate you contributing to our ongoing efforts to improve. We hope to have the pleasure of welcoming you back soon.

10/10 Excelente

Jeremy

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean, tidy,
Se hospedó 2 noches en diciembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 19 dic. 2023
Dear Jeremy,Thank you for taking the time to share your feedback. We appreciate your perfect 5 out of 5 rating and are thrilled to hear that you found our accommodations clean and tidy. Your satisfaction is important to us, and we look forward to providing you with another excellent experience during your next stay.

10/10 Excelente

Donald

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome place to stay to ride the trails with your favourite buggy.
Respuesta de Rhea McKnight, Guest Relations Manager el 7 feb. 2024
Dear Donald,Thank you for choosing to stay with us and for sharing your feedback. We are thrilled to hear that you found our hotel to be an awesome place to stay for riding the trails with your favorite buggy! Your satisfaction is important to us, and we're delighted that you had a great experience with us.We hope to have the pleasure of welcoming you back for another fantastic stay whenever you are in the area!

10/10 Excelente

Doris

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean place. Friendly staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager el 28 nov. 2023
Dear Doris,We appreciate your positive feedback regarding your recent stay. It is wonderful to hear that you found our hotel nice and clean, and our staff friendly. Thank you for choosing our property, and we look forward to hosting you again in the future.

10/10 Excelente

William

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 28 nov. 2023
Dear William,Thank you for taking the time to share your positive experience. We are delighted to hear that you had a great stay with us. Our team works hard to ensure guests have a comfortable and enjoyable time, and we appreciate your kind words. We hope to welcome you back for another excellent stay in the future.

8/10 Bueno

Rino

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check-in was rapid and our room was ready to receive us. We stayed in a double queen bed room. The room was clean and nice. A mini-bar fridge was in the room. The only thing that was a bit annoying was all the regulations about having the dog with us. We had to sign a document that we we respect the about dozen regulations.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 28 nov. 2023
Dear Rino,We appreciate your feedback and are glad to hear that your check-in was smooth, and you found your room clean and comfortable. We understand that pet regulations can sometimes seem extensive, and we appreciate your cooperation in adhering to them. Our guests' comfort and safety, including those with pets, are of utmost importance to us.We sincerely hope to have the pleasure of welcoming you back in the future.

10/10 Excelente

Cody

Se hospedó 1 noche en noviembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 14 dic. 2023
Dear Cody,Thank you for taking the time to leave a positive review. We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back for another fantastic stay.

2/10 Terrible

Lana

Se hospedó 1 noche en noviembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 14 dic. 2023
Dear Lana,Thank you for providing feedback on your recent stay with us. We are disappointed to learn that your experience did not meet your expectations, and we sincerely apologize for any shortcomings during your recent stay. Our goal is for guests to always leave fully satisfied with their stay, and we apologize this was not the case. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

10/10 Excelente

Earle

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place too stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 22 nov. 2023
Dear Earle,Thank you for taking the time to share your positive feedback regarding your recent stay. We are delighted to receive your perfect rating and appreciate your kind words.It's fantastic to hear that you had a great experience at our hotel. Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we could meet your expectations.We value your input and look forward to welcoming you back for another excellent stay in the future.

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great night sleep, had to check out early and had no issue. Great staff, nice clean room, no noise. Coffee was descent as well. If you are near, stay here...:)
Se hospedó 5 noches en noviembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 20 nov. 2023
Dear David,Thank you for taking the time to share your positive experience. We are thrilled to hear that you had a great night's sleep and encountered no issues during your early check-out. It is fantastic to know that you found our staff great, the room clean and quiet, and the coffee descent. Your recommendation is appreciated, and we look forward to welcoming you back whenever you are in the area.

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall very beautiful property. Staff was very nice, room was very clean. Enjoyed the complimentary breakfast, lots to choose from.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 17 nov. 2023
Dear Gary,Thank you for sharing your positive experience. We are delighted to hear that you found our property beautiful, our staff very nice, and your room very clean. It is wonderful to know that you enjoyed the complimentary breakfast with plenty of options. We appreciate your kind words and look forward to the pleasure of hosting you again on your next visit.

10/10 Excelente

Linda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cmfortable beds..friendly staff
Se hospedó 2 noches en noviembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 14 nov. 2023
Dear Linda,Thank you for your positive review. We are thrilled to hear that you found our beds comfortable and our staff friendly. Providing a pleasant experience for our guests is always our priority. We look forward to welcoming you back for another comfortable stay.

4/10 Mediocre

Eric, Dsl de Drummond

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 14 nov. 2023
Dear Eric,Thank you for taking the time to share your feedback with us. We are sorry to see that your experience did not meet your expectations. If there are any specific areas where we can improve or if you have any concerns you would like to discuss, please feel free to reach out. We value your input and hope to have the opportunity to better serve you in the future.

10/10 Excelente

Chadwick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Outstanding
An especially pleasant one-night stay at an inn that did everything right. Learned that they have other locations in NB. Don't hesitate to stay with them.
Se hospedó 1 noche en octubre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 7 nov. 2023
Thank you, Chadwick, for taking the time to share your feedback and your outstanding experience during your one-night stay at our hotel. We are thrilled to hear that you had such a pleasant stay and that we did everything right. It's great to know that you have learned about our other locations in New Brunswick, and we appreciate your recommendation. We can not wait to welcome you back to our inn or any of our other locations in the future!

10/10 Excelente

Andrea

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great service, delicious breakfast, and comfy bed!
We checked in late (close to midnight) and were greeted by a friendly and accommodating staff member. The beds were extremely comfortable, and the room was immaculate. The following day, we were treated to a complimentary hot breakfast, which was delicious! We will definitely stay again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 7 nov. 2023
Good morning Andrea, thank you for choosing our hotel and for sharing your feedback. We are delighted to hear about your great experience at our hotel. We are happy to know that our staff made your arrival friendly and accommodating. It's also fantastic that you found the beds extremely comfortable and the room immaculate. We take pride in providing clean and comfortable accommodations. The fact that you enjoyed the complimentary hot breakfast is wonderful news! We look forward to having you as our guest again, and we appreciate your kind words.

6/10 Aceptable

Leonard, Bedford

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
It was under some construction so looked rather rundown. Breakfast is not very good. But room clean and we a great sleep
Se hospedó 1 noche en octubre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 3 nov. 2023
Thank you, Leonard, for your review and feedback. We apologize for any inconvenience caused by the ongoing minor construction, and we appreciate your understanding during this process. Your comments about the breakfast are duly noted, and we will look into ways to improve it. We are glad to hear that you had a great night's sleep and found the room clean. Your feedback helps us enhance our guests' experiences. We hope you will consider staying with us again in the future.Sincerely,Rhea McKnight Guest Relations ManagerAmsterdam Inn & Suites

6/10 Aceptable

Cindy

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
property is dated, walls thin, but location isn't the worst.
Se hospedó 4 noches en octubre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 1 nov. 2023
Thank you for sharing your feedback, Cindy. We appreciate your comments about our hotel. We continually strive to improve our guests' experiences, and your input is essential to this process. We will take your comments about the property into consideration, and we will use them to enhance the quality of our services. We hope to provide a better experience for you in the future.

10/10 Excelente

Candace

Se hospedó 2 noches en octubre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 17 oct. 2023
Good morning, Candace! Thank you for taking the time to leave a perfect 10/10 review. We are thrilled to hear about your positive experience during your stay. Your satisfaction is what we aim for, and we hope to welcome you back again soon.Sincerely,Rhea McKnight Guest Relations ManagerAmsterdam Inn & Suites

8/10 Bueno

John

Se hospedó 1 noche en octubre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 3 nov. 2023
Thank you for taking the time to leave a review, John. We appreciate your feedback and are delighted to hear that you had a satisfactory stay. We hope to welcome you back for another stay whenever your travels bring you to the area.Sincerely,Rhea McKnight Guest Relations ManagerAmsterdam Inn & Suites

10/10 Excelente

Patricia, Sherburne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very Clean and helpful staff
Se hospedó 1 noche en octubre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 16 oct. 2023
Thank you, Patricia, for sharing your positive review. We are delighted to hear that you found our hotel very clean and our staff helpful. Your satisfaction is important to us, and we look forward to welcoming you back again!Sincerely,Rhea McKnight Guest Relations ManagerAmsterdam Inn & Suites

10/10 Excelente

Gail

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Rhea McKnight, Guest Relations Manager el 16 oct. 2023
Thank you, Gail, for your perfect rating. We are thrilled to see that you had a wonderful experience during your stay. If you ever have any specific feedback or suggestions to share, please don't hesitate to let us know. Your feedback is valuable to us, and we look forward to serving you again in the future.