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Opiniones sobre Four Points by Sheraton Surabaya, Pakuwon Indah

4 out of 5
Four Points by Sheraton Surabaya, Pakuwon Indah
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 93 de 115 opiniones" "
Evaluación: 8 - Bueno. 15 de 115 opiniones" "
Evaluación: 6 - Aceptable. 7 de 115 opiniones" "
Evaluación: 4 - Mediocre. 0 de 115 opiniones" "
Evaluación: 2 - Terrible. 0 de 115 opiniones" "

9,8/10

Limpieza

9,8/10

Personal y atención

9,6/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

MASANORI

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
perfect
Se hospedó 1 noche en mayo de 2024
Respuesta de Febrian el 21 may. 2024
Dear Mr. Masanori, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Hannan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Service is excellent. Being upgraded to bigger room. The only issue is the area is very noisy. We also can hear banging from the top floor which I believe is a dismantling of event equipment. Other than that service is excellent and great location.
Se hospedó 2 noches en mayo de 2024
Respuesta de Febrian el 13 may. 2024
Dear Ms. Hannan, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

zhi qiang

Se hospedó 10 noches en abril de 2024
Respuesta de Febrian el 24 may. 2024
Dear Mr. Zhi Qiang Zhang, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Henry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly and helpful staff! Direct access to Pakuwan Mall! Nice Pool and fitness Center! We stay in this hotel every year and will come again!
Se hospedó 19 noches en abril de 2024
Respuesta de Febrian el 2 may. 2024
Dear Mr. Hendry, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Gina, South St. Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Outstanding and very comfortable!
Se hospedó 2 noches en marzo de 2024
Respuesta de Febrian el 1 abr. 2024
Dear Ms Gina, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

8/10 Bueno

Hideyuki

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is very good but the price is very high.
Se hospedó 1 noche en marzo de 2024
Respuesta de Febrian el 18 mar. 2024
Dear Mr. Hideyuki, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

8/10 Bueno

Yoshihiro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Febrian el 5 mar. 2024
Dear Mr. Yoshihiro, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Liong

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 3 noches en febrero de 2024
Respuesta de Febrian el 20 feb. 2024
Dear Mr. Liong, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Kim

Se hospedó 1 noche en febrero de 2024
Respuesta de Febrian el 13 feb. 2024
Dear Mr. Kim, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

pr.saitout

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So nice hospitality. Good room and clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de Febrian el 12 feb. 2024
Dear Mr. pr.saitout, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

ChangRuiChi

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Febrian el 18 ene. 2024
Dear Mr. Chang Rui Chi, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Leng teck

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Febrian el 9 ene. 2024
Dear Mr. Leng teck, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Adrian KimTju

Le gustó: Servicios
by the capabilities of chef M.Hidayat, great gourmet cook, came out to greet people , listened to our opinion, that made my one week stay so memorable, this is the second time that I stayed at Four Points Pakuwon, will stay there again if I am in Surabaya
Se hospedó 7 noches en diciembre de 2023
Respuesta de Febrian el 9 ene. 2024
Dear Mr. Adrian Kim Tju, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

HYUNWOO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Febrian el 2 ene. 2024
Dear Mr. Hyunwoo, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

6/10 Aceptable

Rafika

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Achmad Syaifudin el 28 dic. 2023
Dear Rafika,On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Four Points by Sheraton Surabaya, Pakuwon Indah.It is always encouraging to hear constructive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.We regret knowing that your stay was not fully satisfying. And I personally have been learning the inconvenience experience you have had which definitely not up to our standard. As you might aware, during the stay my team have been taking any action to recover the experience, however it seems not lead to a positive result for you. Hence, I have sent a personal email to you as an invitation for a better stay experience in the future. Rest assure that we will work on your feedback as a way for us to continuously improve time over time.Please note your feedback will be shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback.Best regards, Achmad SyaifudinHotel ManagerFour Points by Sheraton Surabaya, Pakuwon Indah

10/10 Excelente

BING HAO GILES

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Febrian el 19 dic. 2023
Dear Mr. Bing Hao Giles, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

BING HAO GILES

Se hospedó 4 noches en diciembre de 2023
Respuesta de Febrian el 19 dic. 2023
Dear Mr. Bing Hao Giles, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

OTA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Febrian el 7 dic. 2023
Dear OTA, Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Paul

Easy access to Pakuwon Mall
Se hospedó 4 noches en noviembre de 2023
Respuesta de Febrian el 6 dic. 2023
Dear Paul, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Irwan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Febrian el 5 dic. 2023
Dear Mr. Irwan, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Boo Chua

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
Excellent service from all the staff I have met during my stay. Special mention for Mr. Yoga, the duty manager.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Febrian el 16 nov. 2023
Dear Boo Chua, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Henry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfekt! We stayed for 3 weeks! Already planning to come again next year! Direct acces to Mall! Many restaurants and shops! Very friendly and helpful staff!
Se hospedó 26 noches en octubre de 2023
Respuesta de Febrian el 14 nov. 2023
Dear Henry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

SANG HYUN

Se hospedó 1 noche en noviembre de 2023
Respuesta de Febrian el 9 nov. 2023
Dear Sang Hyun, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Richard

Se hospedó 2 noches en octubre de 2023
Respuesta de Febrian el 22 nov. 2023
Dear Richard, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
수라바야 비지니스 출장을 위한 최고의 선택
아주 완벽한 하룻밤이었습니다.
Se hospedó 1 noche en octubre de 2023
Respuesta de Febrian el 24 oct. 2023
Thank you for the magnificent review, we are more than happy that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 Excelente

RYUSEI

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
部屋は綺麗で過ごしやすく、かつ朝食も満足でした。 初宿泊でアップグレードして頂いたところもありがたかったです。
Se hospedó 2 noches en octubre de 2023
Respuesta de Febrian el 23 oct. 2023
Dear Ryusei, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services and cleanliness of room. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Eric, MISSISSAUGA

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff at all faculties are extremely friendly and polite, making the stay a very wonderful experience!
Se hospedó 3 noches en octubre de 2023
Respuesta de Febrian el 20 oct. 2023
Dear Eric, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
깨끗하고 편안한 분위기의 호텔이었습니다. 직원 분들은 매우 친절하였습니다. 호텔의 헬스장에는 필요한 운동기구가 잘 갖춰져 있고 수영장도 훌륭합니다. 인접 쇼핑몰에서 식사를 하기에도 좋습니다. 다음 출장 시에도 방문할 계획입니다.
Se hospedó 2 noches en octubre de 2023
Respuesta de Febrian el 16 oct. 2023
Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Hendry

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you for upgrading me to a spacious room. The included welcome drink and cake was also delicious. Slight downside is that I can hear noises from hallway quite clearly. Not sure if walls/door needs more soundproofing. Overall fantastic stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de Febrian el 12 oct. 2023
Dear Hendry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

8/10 Bueno

Yong Ting

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Minor need to be fix but hope to visit again
Se hospedó 8 noches en septiembre de 2023
Respuesta de Febrian el 2 oct. 2023
Dear Yong Ting , Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Chang Ming, Carey

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service and i totally enjoyed my stay!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Febi Febrian el 22 sept. 2023
Dear Chang Ming, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

William Mallory

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location was perfect for my business meetings and an easy ride from the airport. From the front desk to everyone we engaged with at the hotel, they were so friendly and made us genuinely feel welcomed. The accommodations and food were incredible. Being attached to the shopping center/mall also gave us a chance to browse with ease of walking. Great experience!!
Respuesta de Febi Febrian el 20 sept. 2023
Dear William Mallory, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

HITOSHI

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Especially the view from the bar was the best.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Febi Febrian el 19 sept. 2023
Dear Hitoshi, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Imam Fajri

Se hospedó 2 noches en septiembre de 2023
Respuesta de Febi Febrian el 15 sept. 2023
Dear Imam Fajri, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah's team

10/10 Excelente

Ishak Yonathan

Se hospedó 2 noches en agosto de 2023
Respuesta de Febi Febrian el 6 sept. 2023
Dear Ishak Yonathan, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 Excelente

LI

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
excellent hotel with clean room. staff are friendly and nice, they take care of guests , environment is convenient.
Se hospedó 3 noches en agosto de 2023
Respuesta de Febi Febrian el 21 ago. 2023
Dear LI, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 Excelente

Mia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing birthday stay for my mum
Four points team always goes above and beyond. We booked a stay to celebrate my mum's birthday and they made it so special, from the birthday decoration in the room when we checked it to a birthday cake. Thank you! My mum is so happy
Se hospedó 1 noche en agosto de 2023
Respuesta de Febi Febrian el 21 ago. 2023
Dear Mia, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Suraiya Haneem

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Near to shopping mall.
Se hospedó 4 noches en agosto de 2023
Respuesta de Febi Febrian el 10 ago. 2023
Dear Suraiya Haneem, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

6/10 Aceptable

MEI CHU

Se hospedó 2 noches en junio de 2023
Respuesta de Febi Febrian el 21 jul. 2023
Dear Mei Chu, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah's team

10/10 Excelente

MEI CHU

Se hospedó 1 noche en junio de 2023
Respuesta de Febi Febrian el 21 jul. 2023
Dear Mei Chu, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 Excelente

Shaoju, JIAXING

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very good hotel
Se hospedó 1 noche en julio de 2023
Respuesta de Febi Febrian el 3 jul. 2023
Dear Shaoju, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

6/10 Aceptable

VIJAY

Se hospedó 1 noche en junio de 2023
Respuesta de Febi Febrian el 23 jun. 2023
Dear Vijay, Salam dari Surabaya! Terima kasih atas ulasannya yang berharga, kami sangat senang Anda senang tinggal bersama kami terutama layanan rekanan, kebersihan, dan tim di restoran kami. Kami tunggu kedatangan Anda kembali di Surabaya!

8/10 Bueno

Hendiono

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Febi Febrian el 23 jun. 2023
Dear Hendiono, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

8/10 Bueno

Hendiono

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing..
Lokasi strategis krn nempel dengan mall, kamar bersih, nyaman, makanannya mantabb, varian banyak, bisa pesen indomie buat yg suka.. overall mantab..
Se hospedó 2 noches en junio de 2023
Respuesta de Febi Febrian el 23 jun. 2023
Dear Hendiono, Salam hangat dari Surabaya! Terima kasih atas ulasan Anda yang berharga, kami sangat senang Anda menikmati masa staycation bersama kami terutama layanan rekanan, kebersihan, dan tim di restoran kami. Kami tunggu kedatangan Anda kembali di Surabaya!

10/10 Excelente

Daniel

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
First and foremost this hotel is located in a very convenient location for access to shops and restaurants in the connecting Pakuwan Mall (Indonesia's largest mall). I travelled with a family with two small children and it was overall very convenient to get groceries, take the kids to the playground, or go out for dinner / lunch. The hotel itself has a modern and clean feel (at time of writing) and the room are well designed, spacious, with large windows with a great view. But I'm giving this hotel a high rating especially because of the positive attitude the staff had towards customer service. I feel like the staff were given autonomy to be their most friendly and helpful they could be. Want to say thanks in particular to Jennifer (Reception), Arnold, Habib, Bima, Ikhlas, Amir and Diah at the restaurant at breakfast time, (actually everyone was very helpful and professional, but we interacted with these the most). The food at the breakfast was really good as well with so many options. So all I would say is, keep doing what you are doing, and please don't let the hotel fall into disrepair or give up on the positive staff working culture.
Se hospedó 4 noches en junio de 2023
Respuesta de Febi Febrian el 15 jun. 2023
Dear Daniel, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Access to the mall for dining and shopping
Se hospedó 4 noches en mayo de 2023
Respuesta de Febi Febrian el 2 jun. 2023
Dear Paul, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Lynn

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Memorable stay at Four Points Sheraton Pakumon
Nice location with Pakumon mall besides! Very clean and comfortable room.. Definitely my place to stay on my next trip in Surabaya.
Se hospedó 4 noches en mayo de 2023
Respuesta de Febi Febrian el 15 may. 2023
Dear Lynn, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

Henry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Schönes Hotel! Direkter Zugang zur Mall! Sehr freundliches Personal! Schöner Pool! Großer sauberer Fitnessbereich!
Se hospedó 7 noches en marzo de 2023
Respuesta de Febi Febrian el 3 abr. 2023
Dear Henry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Excelente

hoonseob

Se hospedó 1 noche en marzo de 2023
Respuesta de Febi Febrian el 4 abr. 2023
Dear Hoonseob, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah's team

10/10 Excelente

Henry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Schönes Zimmer! Direkter Zugang zur Mall! Freundliches Personal! Die Klimaanlage im Hotel ist extrem kalt! Etwas zu kalt in Lobby, Flur, Aufzug!
Se hospedó 7 noches en marzo de 2023
Respuesta de Four Points by Sheraton Surabaya, Pakuwon Indah el 31 mar. 2023
Dear Henry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!