Bar en el lobby

Opiniones sobre Holiday Inn Express Sunnyvale - Silicon Valley, an IHG Hotel

2.5 out of 5

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 178 de 240 opiniones" "
Evaluación: 8 - Bueno. 41 de 240 opiniones" "
Evaluación: 6 - Aceptable. 10 de 240 opiniones" "
Evaluación: 4 - Mediocre. 5 de 240 opiniones" "
Evaluación: 2 - Terrible. 6 de 240 opiniones" "

9,4/10

Limpieza

9,6/10

Personal y atención

9,0/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo el Personal atento y la limpieza muy bien Gracias
Respuesta de Elvin el 5 ene. 2023
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay here. We are very grateful for such a high score and appreciate your recognition of our service here which we will share with the whole staff. We hope that you will remember us again when you find yourself back in the bay area.

10/10 Excelente

Jose

Se hospedó 1 noche en enero de 2022
Respuesta de Noah Danner GM el 9 ene. 2022
Thank you very much for choosing to stay with us. I'ts been a pleasure caring for you.

10/10 Excelente

Gabriel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2021
Respuesta de Noah Danner GM el 5 oct. 2021
Thank you very much for staying with us. I'll tell the staff that you were pleased with their service.

6/10 Aceptable

CARLOS

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No es lo que se ofrece
la cama era Quuen y ofrecieron una king... el televisor no funcionaba correctamente, es intermitente y no era la señal del operador, el desayuno lo limitan a un producto y lo ofrecido era Buffet....
Se hospedó 1 noche en marzo de 2021
Respuesta de Noah Danner el 31 mar. 2021
I am sorry to hear your stay was disappointing. During the Covid-19 pandemic, Holiday Inn Express is limiting it's Breakfast service to 'Grab n' Go" bags hoping to avoid unecessary contact contamination. For this reason, we hand out a one page menu of selections from which you make choices creating a safe breakfast. I am not sure which room you stayed in but we only have rooms with single King size beds and those with 2 double beds. There are no Queen sized on the property. I did not see any notes in our communiction log about a room with tv problems. I apologize if your flat screen was not working properly. Should you choose to stay with us in the future, please notify the front desk agent who is trained in general tv repair.

10/10 Excelente

Ana Lilia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Súper Hotel
Hotel nuevo, habitaciones súper limpias,servicio excelente y área con muchos sitios para comer.
Se hospedó 1 noche en septiembre de 2018
Respuesta de AGM el 20 sept. 2018
Gracias por elegir quedarse con nosotros en el Holiday Inn Express Sunnyvale. Esperamos servirle de nuevo.

10/10 Excelente

shireen, Irvine

Se hospedó 2 noches en abril de 2024
Respuesta de Elvin el 10 may. 2024
Thank you very much for sharing your perfect score review. Your positive scores of recognition are truly meaningful to all of us here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with my staff and ownership group who will be very happy to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to seeving you back again soon when you are back in bayarea. Travel Safe!

10/10 Excelente

Jorge

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Elvin el 27 mar. 2024
Thank you very much for sharing your 5/5-star review for your recent stay here at Holiday Inn Express Sunnyvale. Your positive scores of recognitions are truly meaningful to us all here. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon to provide home away from home experience when you are back in the bay area. Travel Safe!

10/10 Excelente

Dao

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good, I will comeback
Se hospedó 3 noches en marzo de 2024
Respuesta de Elvin el 19 mar. 2024
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the kind words and the perfect score you have awarded us. We are glad to hear that your stay was good which I will share with all of my team members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Excelente

Teresa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was super friendly and helpful. The rooms were really clean, and believe me, I am a stickler for cleanliness. The rooms even smelled clean!
Se hospedó 1 noche en marzo de 2024
Respuesta de Elvin el 6 mar. 2024
Thank you for sharing your great feedback. We are happy to know that you enjoyed your most recent stay with us. Your kind words regarding the Cleanliness and the friendliness and helpfulness of staff mean a lot to our entire Team. We strive to provide the best experience for all of our guests and are very excited to have provided you a memorable stay. We hope to see you again soon when your next visit brings you back to the town.Travel Safe!

10/10 Excelente

David, Mountain View

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
EVgo Chargers! Hot breakfast and convenient location!
Se hospedó 2 noches en marzo de 2024
Respuesta de Elvin el 5 mar. 2024
Thank you very much for sharing your 5/5-star review for your recent stay here at Holiday Inn Express Sunnyvale. Your positive words of recognition about the EVgo Chargers, Hot breakfast and convenient location are truly meaningful to us all here. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you are in the town. Travel Safe!

10/10 Excelente

Yoon Young

Se hospedó 2 noches en febrero de 2024
Respuesta de Elvin el 18 feb. 2024
Thank you very much for sharing your 10/10-star review. Your positive scores of recognition are truly meaningful to all of us here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon. Travel Safe!

10/10 Excelente

Kenichi

Se hospedó 1 noche en febrero de 2024
Respuesta de Elvin el 16 feb. 2024
Thank you for being our guest at Holiday Inn Express Sunnyvale/Silicon Valley and for your 10/10-star scores. We are delighted that you thoroughly enjoyed your stay with us. It will be our pleasure to share your kind compliments with the team and management acknowledging their devotion to enriching guest experiences. We look forward to having the pleasure of hosting you again in the future when you visit the Bay area again. Until then, we wish you safe travels!

10/10 Excelente

Jaime

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check-in & Check-out Experience ! Tanya Should Be The Trainer Across The Globe !!! Excellent Service ⭐️⭐️⭐️⭐️⭐️
Se hospedó 1 noche en febrero de 2024
Respuesta de Elvin el 11 feb. 2024
Thank you very much for sharing your 5/5-star review. Your positive words of recognition about checkin/checkout are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. Specially to Tania our front desk agent who gave you excellent service, and we are proud to have her. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon. Travel Safe!

8/10 Bueno

DAVID

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Elvin el 22 ene. 2024
Hello Mr. David, Thank you very much for sharing your feedback from your recent here at Holiday Inn Express Sunnyvale. Your positive scores of recognition are truly meaningful to all of us here which I will be sharing in our next meeting with our team. We sincerely value and appreciate you for staying and taking time to provide your insights about our hotel. We look forward to welcoming you back again soon when you find yourself back in the bay area and make your stay even more memorable. Travel Safe!

8/10 Bueno

Dewi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Elvin el 15 ene. 2024
Thank you very much for sharing your feedback. Your positive scores of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley which I will be sharing in our next meeting with our team who will be very excited to hear about your stay. We sincerely value and appreciate you for staying and taking time to provide your insights about our hotel. We look forward to welcoming you back again soon when you find yourself in the town.

10/10 Excelente

Gabriel

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Elvin el 11 feb. 2024
Thank you very much for sharing your 5/5-star review. Your positive scores of recognitions are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon. Travel Safe!

10/10 Excelente

Beth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfy
Ms. Tania took great care of us for our one-night stay. She was attentive and very helpful. Thanks!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Elvin el 17 dic. 2023
We are happy to know that you enjoyed your most recent stay here at Holiday Inn Express Sunnyvale/Silicon Valley. Your kind words about our Front Desk Staff member Tania will be personally shared with our team during our morning huddle. We sincerely value your loyalty to our hotel, and we look forward to being of service to you again soon. Travel Safe.

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was really polite and hospitable with a special mention to the breakfast lady, so warm and friendly and very good breakfast on top of that. Thank you, we will be back.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Elvin el 6 dic. 2023
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. I will also make sure to pass your kind words to Alicia out breakfst attendant. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you find yourself in the town.

10/10 Excelente

Ninad

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy access
Se hospedó 2 noches en noviembre de 2023
Respuesta de Elvin el 30 nov. 2023
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you find yourself in the town.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thumbs Up!
Friendly staff, clean room with fridge & microwave, free parking with onsite ev charger, good hot breakfast.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Elvin el 22 nov. 2023
Thank you for taking time to comment on your recent stay here at Holiday Inn Express Sunnyvale. We are glad to hear that you found your room clean, liked the interaction with staff, breakfast, amenities and our newly added amenities EV charger. We appreciate the kind words and the perfect score you have awarded us which I will share it with all my team members in our next meeting. We take pride in what we serve here and we look forward to serving you again when find yourself back in the bay area.

10/10 Excelente

Luigi

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de Elvin el 21 nov. 2023
Thank you very much for sharing your 10/10 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon when you find yourself in the bayarea.

10/10 Excelente

Donnie

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great
Se hospedó 1 noche en noviembre de 2023
Respuesta de Elvin el 10 nov. 2023
Thank you for staying here at Holiday Inn Express Sunnyvale and taking time to comment on your stay. We are glad to hear that your stay was great and we appreciate the perfect score you have awarded us which I will share it with my staff. We take pride in what we serve here and we look forward to serving you again when you are back to bay area.

10/10 Excelente

Wilbert

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and good service
Se hospedó 1 noche en noviembre de 2023
Respuesta de Elvin el 9 nov. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We are glad to hear that you liked our service and found your room during your stay clean. We take pride in what we serve here and I will makesure to pass your feedback to my team. We are home away from home and look forward to serve you again in the future when you find yourself back in bay area.

10/10 Excelente

Garry

Se hospedó 1 noche en noviembre de 2023
Respuesta de Elvin el 24 nov. 2023
Thank you very much for sharing your 5/5 star review. Your positive words of recognition are truly meaningful to us all here at Holiday Inn Express Sunnyvale/Silicon Valley. I will be sharing your review during our next meeting with our team and ownership who will be very excited to hear about your stay. We look forward to serving you back again soon when you find yourself in the bay area.

10/10 Excelente

Gustavo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was very helpful and welcoming.
Se hospedó 3 noches en octubre de 2023
Respuesta de Elvin el 13 oct. 2023
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the kind words and the perfect score you have awarded us. We are glad to hear that your stay was good which I will share with all of my team members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Excelente

Paula

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The front desk staff were the best! More like your sweet Auntie then hotel staff. I will return.
Respuesta de Elvin el 3 oct. 2023
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is extremely valuable to us, and we appreciate the kind words and the perfect score you have awarded us. We are glad to hear that your stay was good which I will share with all of my team members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Excelente

xiaobao

Se hospedó 2 noches en septiembre de 2023
Respuesta de Elvin el 30 sept. 2023
hank you very much for staying at Holiday Inn Express Sunnyvale and taking time to comment on your stay. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We are glad to hear that your stay was comfortable and up to your needs which I will share with all of my staff members here. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

4/10 Mediocre

Ghaith

Viajó por negocios
Le gustó: Personal y atención, servicios
Room smelled like socks after a long hike
Se hospedó 1 noche en septiembre de 2023
Respuesta de Elvin el 8 sept. 2023
Thank you for staying in Holiday Inn Express Sunnyvale and commenting on your stay. We are really sorry to hear that your room smelled which we absolutely do not intend for any guest as we take pride in what we serve here at our hotel. Should you give us another chance if you can let us know at the front desk so that we can fix the issue for you and make your stay in the future better by turning things around. I want to regain your faith should you give us another chance to accommodate you when you find yourself back in bay area.

10/10 Excelente

Christine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was extremely polite and rooms were clean . Liked that they had coffee in lobby 24 hours a day
Se hospedó 1 noche en agosto de 2023
Respuesta de Elvin el 7 sept. 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is valuable to us, and we appreciate the perfect score and the recognition of our service here which I will share it with my team. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Elvin el 1 sept. 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is valuable to us, and we appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excelente

christian

Se hospedó 1 noche en agosto de 2023
Respuesta de Elvin el 8 ago. 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay. Please know that your feedback is valuable to us, and we appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

8/10 Bueno

Tu

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel is clean although the room seems a little small. If you stay there to sleep, there is no problem. But if you want to stay at the hotel for a long period of time, find a larger hotel room. Breakfast is decent. Overall, it's 4/5. I will be happy to come back and stay there if I need to.
Se hospedó 1 noche en agosto de 2023
Respuesta de Elvin el 8 ago. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. We take pride in what we serve here and Sorry that you found the room small, but next time we will do our best to keep you in different room type so that you can try other room type. We hope that you will give us second chance to turn things around when you find yourself back at the bay area.

10/10 Excelente

Dawn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff
Se hospedó 2 noches en agosto de 2023
Respuesta de Elvin el 13 ago. 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your recent stay here. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We take pride in what we serve here, and I and my team are glad to hear that your stay was good. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Excelente

Donna, Atlanta

Se hospedó 1 noche en julio de 2023
Respuesta de Elvin el 30 ago. 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your stay here. Please know that your feedback is extremely valuable to us, and we appreciate the perfect score you have awarded us. We take pride in what we serve here, and I and my team are glad to hear that your stay was good. We are home away from home and look forward to accommodating you again in the future when you find yourself back in bay area.

10/10 Excelente

Chung Kong

Se hospedó 1 noche en julio de 2023
Respuesta de Elvin el 24 jul. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excelente

Zhongqi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Elvin el 9 jul. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

8/10 Bueno

Phanu

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A bit noisy, can hear people one floor above walking. AC making loud noises.
Se hospedó 1 noche en julio de 2023
Respuesta de Elvin el 4 jul. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. Sorry that you had a noise issues, but next time we will try to keep you on the top floor so that you will not have to worry about such problem. We hope that you will give us second chance to turn things around when you find yourself back at the bay area.

10/10 Excelente

Donna, Atlanta

Se hospedó 1 noche en junio de 2023
Respuesta de Elvin el 16 jul. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We take pride in what we serve here and are very glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excelente

Donna, Atlanta

Se hospedó 1 noche en junio de 2023
Respuesta de Elvin el 13 jul. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We take pride in what we serve here and are very glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en junio de 2023
Respuesta de Elvin el 22 jun. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the score, and we hope that you remember us in the future again when you find yourself back in bay area.

2/10 Terrible

Haihua

Se hospedó 1 noche en junio de 2023
Respuesta de Elvin el 10 jul. 2023
Hello Thank you for staying in Holiday Inn Express Sunnyvale and commenting on your stay. We are really sorry to hear that you did not have the stay upto your like and we absolutely do not intend for any guest as we take pride in what we serve here at our hotel. If would please let us know what happened so that we can fix it and make your stay in the future better by turning things around. I want to regain your faith should you give us another chance to accommodate you when you find yourself back in bayarea.

10/10 Excelente

Daniel

Se hospedó 1 noche en junio de 2023
Respuesta de Elvin el 5 jul. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Elvin el 3 jun. 2023
Thank you for staying at HIE Sunnyvale and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with all of our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

10/10 Excelente

Angir

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We stayed three nights; the staff was very accomodating and respectful.
Se hospedó 3 noches en mayo de 2023
Respuesta de Elvin el 29 may. 2023
Thank you for staying at HIE Sunnyvale, and commenting on your recent stay. We appreciate the perfect score and the recognition of our service here which I will share it with our staff. We are glad to hear that your stay was up to your like. We look forward to accommodating you in the future again when you find yourself back in bay area.

6/10 Aceptable

Vanessa

Se hospedó 1 noche en mayo de 2023
Respuesta de Elvin el 16 may. 2023
Thank you for staying at Holiday Inn Express Sunnyvale and taking time to comment on your stay. We hope you will remember us again when you find yourself back at the bay area.

10/10 Excelente

KIRK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 2 noches en mayo de 2023
Respuesta de Elvin el 8 may. 2023
Thank you for staying at the HIE Sunnyvale and taking time to comment on your recent stay. We appreciate the high score and glad to know that you had a comfortable stay. We hope you will remember us again when you find yourself back at the bay area.

8/10 Bueno

Ranae

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One night stay
The hotel is very nice. One thing the people upstair were very noisey and walls are thin
Se hospedó 1 noche en marzo de 2023
Respuesta de Elvin el 22 mar. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. Sorry that you had a noisy neighbor upstairs, but next time we will try to keep you on the top floor so that you will not have to worry about such problem. We hope that you will remember us again when you find yourself back at the bay area.

10/10 Excelente

Chanbum

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
friendly staffs
Se hospedó 3 noches en febrero de 2023
Respuesta de Elvin el 9 mar. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. We are very grateful for such a high score and appreciate your recognition of our service here which we will share with the whole staff. We hope that you will remember us again when you find yourself back at the bay area.

10/10 Excelente

Jacqueline

Se hospedó 1 noche en febrero de 2023
Respuesta de Elvin el 18 mar. 2023
Thank you for staying at HIE Sunnyvale and taking time to comment on your recent stay here at HIE Sunnyvale. We are very grateful for such a high score and appreciate your recognition of our service here which we will share with the whole staff. We hope that you will remember us again when you find yourself back at the bay area.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2023
Respuesta de Elvin el 10 feb. 2023
Thank you very much for staying at HIE Sunnyvale and taking time to comment on your recent stay here. We are very grateful for such a high score and appreciate your recognition of our service here which we will share with the whole staff here. We hope that you will remember us again when you find yourself back in the bay area.