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Opiniones sobre Holiday Inn Express Hotel & Suites Sunbury - Columbus Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Sunbury - Columbus Area, an IHG Hotel
7301 E State Route 37, Sunbury, OH

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 205 de 422 opiniones" "
Evaluación: 8 - Bueno. 131 de 422 opiniones" "
Evaluación: 6 - Aceptable. 59 de 422 opiniones" "
Evaluación: 4 - Mediocre. 17 de 422 opiniones" "
Evaluación: 2 - Terrible. 10 de 422 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Beth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, comfortable rooms. Wonderful staff. Great breakfast! Best stay out of many hotel stops.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

George, Louisville

Le gustó: Personal y atención
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Christopher

Viajó con su familia
Le gustó: Servicios
Pool was in rough shape and not heated or was not working.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Martin

Viajó con su pareja, Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Staff could have been nicer. Making making breakfast was wonderful everyone else was less than ok.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

STEVEN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A nice clean place to stay. Good parking with a very well lit parking lot. Lots of kids in the pool area, and running the halls, so not quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Katrina el 18 abr. 2024
Thank you for staying with us and taking time to provide feedback. We hope to see you again soon.

6/10 Aceptable

Mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024
Respuesta de Katrina el 18 abr. 2024
Thank you for staying with us and taking time to provide a rating.

8/10 Bueno

Sharon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, comfortable…excellent staff. Bathroom ceiling in need of repainting
Se hospedó 1 noche en abril de 2024
Respuesta de Katrina el 18 abr. 2024
Thank you so much for staying with us and taking time to provide feedback! We are in the process of "touching up" all of our rooms, starting with the bathrooms. We hope to see you again soon!

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina el 18 abr. 2024
Thank you for the rating!

10/10 Excelente

Darlene, BURLINGTON

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
We only stopped for the one night. Everything was wonderful. Easy check in, comfy beds, and delicious breakfast in the morning. Staff were all very friendly too.
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina el 18 abr. 2024
Thank you for staying with us and taking time to provide feedback! We loved having you and are thrilled you enjoyed your stay. We hope to see you again in the future.

10/10 Excelente

Barbara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very impressed ..very clean..staff was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina el 18 abr. 2024
Thank you for staying with us and taking time to provide feedback. We hope to see you again in the future.

10/10 Excelente

Hannah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina el 18 abr. 2024
Thank you for staying with us and providing feedback!

8/10 Bueno

Jacqueline

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very friendly and professional. The Tanger Outlet Mall was literally 5 min drive, which was great. The room was clean with the exception of the bathroom wall which needed to be scraped and painted. Also there were no hooks in the bathroom. The breakfast food was ok.
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina el 18 abr. 2024
Thank you for staying with us and taking time to provide feedback. We hope to see you again in the future.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina el 18 abr. 2024
Thankyou for staying with us and well as providing feedback. We hope to see you again soon.

10/10 Excelente

Vicki, Bidwell

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina el 18 abr. 2024
Thank you for staying with us.

10/10 Excelente

Sara

Easy all the way around
Se hospedó 1 noche en marzo de 2024
Respuesta de Katrina el 18 abr. 2024
Thank you for staying with us and providing feedback!

8/10 Bueno

Audra

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was not warm and did not taste good.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Dawn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful crew at this location!! Especially the young man on the evening shift on Saturday! Nice to have a conversation with ! Very clean property! Great breakfast! Will for sure stay here again !
Se hospedó 1 noche en febrero de 2024
Respuesta de Katrina el 18 abr. 2024
Thank you for staying with us and taking time to provide feedback! We are very pleased you enjoyed your stay and hope to see you again soon.

8/10 Bueno

Joel, Grand Rapids

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Denniel

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Richard, Holliston

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Ross

Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Katrina el 12 dic. 2023
Thank you for staying with us and taking time to provide feedback.

8/10 Bueno

Vatogna

Se hospedó 4 noches en noviembre de 2023
Respuesta de Katrina el 12 dic. 2023
Thank you for staying with us and taking time to provide feedback! We loved having you and hope to see you again.

10/10 Excelente

Scott

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Niki

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean! Great breakfast
Se hospedó 1 noche en noviembre de 2023
Respuesta de Katrina el 19 nov. 2023
Thank you for staying with us and taking time to provide feedback! We hope to see you again soon.

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Business as usual
Recently painted and upgraded. Always comfortable.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Katrina el 19 nov. 2023
Thank you for the feedback! We hope to see you again.

10/10 Excelente

Deborah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was clean and comfortable.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Katrina el 19 nov. 2023
Thank you for staying with us as well as providing feedback! We hope to see you again soon.

10/10 Excelente

Faith

Se hospedó 1 noche en octubre de 2023
Respuesta de Katrina el 12 dic. 2023
Thank you for staying with us and taking time to provide feedback! We loved having you and hope to see you again.

10/10 Excelente

Richard, Columbus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It is a clean nice hotel in a quiet area but close to easily accessible restaurants
Se hospedó 1 noche en octubre de 2023
Respuesta de Katrina el 19 nov. 2023
Thank you for staying with us and taking time to provide feedback! We hope to see you again soon.

10/10 Excelente

Dina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Katrina el 19 nov. 2023
Thank you for staying with us and taking time to provide feedback. We hope to see you again in the future.

8/10 Bueno

steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very convenient to I71
Se hospedó 1 noche en octubre de 2023
Respuesta de Katrina el 21 oct. 2023
Thank you for staying with us and taking time to provide feedback! We hope to see you again in the future.

10/10 Excelente

Jill

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent and easy check in, room clean, several chain restaurants within walking distance, directly off the thruway
Se hospedó 1 noche en octubre de 2023
Respuesta de Katrina el 13 oct. 2023
Thank you for staying with us and taking time to provide feedback from your stay. We hope to see you again in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Katrina el 9 oct. 2023
Thank you for staying with us and taking time to provide feedback! We hope to see you again in the future.

8/10 Bueno

Chad

Se hospedó 1 noche en septiembre de 2023
Respuesta de Katrina el 9 oct. 2023
Thank you for staying with us and providing feedback from your stay. We hope to see you again in the future.

8/10 Bueno

Crystal

Se hospedó 3 noches en septiembre de 2023
Respuesta de Katrina el 9 oct. 2023
Thank you for staying with us and taking time to provide feedback from your stay. We loved having you and hope to see you again in the future.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and quiet. Helpful staff.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Katrina el 8 sept. 2023
Thank you for staying with us and taking time to provide feedback! We hope to see you again.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Comodidad de la habitación
Horrible luggage carts. Pool was beyond nasty and I will be reporting it to the state health department. Room was comfortable and quiet.
Se hospedó 1 noche en agosto de 2023
Respuesta de Katrina el 21 ago. 2023
thank you for staying with us. we do apologize that you did not enjoy your stay.

10/10 Excelente

Nancy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Katrina el 13 ago. 2023
Thank you for staying with us and taking time to provide feedback. We hope to see you again soon.

2/10 Terrible

Reiny

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Old dated,peeling paint mold around bath drain in bath and sink did not work torn carpet,
Se hospedó 2 noches en agosto de 2023
Respuesta de Katrina el 13 ago. 2023
thank you for staying with us and taking time to provide feedback. We do apologize for the issues during your stay and hope you give us another chance.

10/10 Excelente

JOAN, toledo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice area.
Se hospedó 1 noche en julio de 2023
Respuesta de Katrina el 7 ago. 2023
Thank you for staying with us and taking time to provide feedback! We hope to see you again in the future.

4/10 Mediocre

Dorothy

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Fire alarm, no safety protocol.
Nice hotel, very clean and recently updated. A problem in the kitchen caused the fire alarm to go off at 4:43 AM waking the entire hotel. We were not informed of the problem until we went downstair to ask. No one was evacuated. The safety protocol was nonexistent. The staff seemed unsure of how to work the kitchen or what to do next. We immediately left the hotel.
Se hospedó 1 noche en julio de 2023
Respuesta de Katrina el 3 ago. 2023
Hello, Thank you for staying with us and taking time to provide feedback. During your stay, the fire alarm did unfortunately go off due to steam in the kitchen area. For hotels, the safety protocol is not for staff to evacuate the building, that is what the fire alarm is for. Hotel staff are actually supposed to take the "in house guest list" and the cordless phone and wait outside for the fire department to come. It is not up to the hotel staff to evacuate the building after the alarm sounds, that would be the responsibility of the guests to evacuate when they hear it, or for the fire department upon their arrival. Now, in a case like this, when the fire panel tells them it is going off in the kitchen, and they know there is no fire, they are allowed to stay in the building while they wait for the fire department to come and officially "clear" the scene. Anytime the full fire alarms are activated, it is state law that the fire department does have to come and "clear" the scene. I do apologize that this was inconvenient to you, however, all safety protocols put in place by the state were followed as they should have been.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The cleanliness of the room was great. The hotel seems to be old. I expected more from a holiday inn and suites
Se hospedó 1 noche en julio de 2023
Respuesta de Katrina el 3 ago. 2023
Thank you for staying with us and taking time to provide feedback.

10/10 Excelente

Jeremy

Se hospedó 1 noche en julio de 2023
Respuesta de Katrina el 13 ago. 2023
Thank you for staying with us and taking time to provide feedback! We hope to see you again in the future.

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Neat and very clean inside and out.
Se hospedó 1 noche en junio de 2023
Respuesta de Katrina el 7 jul. 2023
Thank you for staying with us and taking time to provide feedback! We hope to see you again soon.

10/10 Excelente

Donald

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Katrina el 7 jul. 2023
Thank you for staying with us as well as providing feedback from your stay! We hope to see you again in the future.

8/10 Bueno

donald

Viajó con su pareja
Le gustó: Limpieza, personal y atención
clean
Se hospedó 2 noches en junio de 2023
Respuesta de Katrina el 27 jun. 2023
Thank you for staying with us and taking time to provide feedback! We hope to see you again!

4/10 Mediocre

MARK, SEATTLE

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Check in was very slow due to technical problems.
Se hospedó 1 noche en junio de 2023
Respuesta de Katrina el 16 jun. 2023
Thank you for staying with us and taking time to provide feedback. We do apologize that the check inn process took a little longer than usual while we were experiencing computer issues.

10/10 Excelente

Maureen

Se hospedó 2 noches en junio de 2023
Respuesta de Katrina el 7 jul. 2023
Thank you for staying with us and taking time to provide feedback. We hope to see you again soon.

6/10 Aceptable

marie

Viajó con su familia
When we arrived the first person we encountered made me want to change hotels completely, she was not friendly at all. The man who checked us in was great and super nice. Breakfast was ok, standard. Room was clean but too much air freshener
Se hospedó 2 noches en junio de 2023
Respuesta de Katrina el 5 jun. 2023
Thank you for staying with us and taking time to provide feedback

10/10 Excelente

Sharon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A
Se hospedó 1 noche en mayo de 2023
Respuesta de Katrina el 29 may. 2023
Thank you for staying with us and taking time to provide feedback! We hope to see you again.

10/10 Excelente

Grace

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Room was nice. Bed was very comfortable!! Everyone was nice and quick!! Price was great!!
Se hospedó 1 noche en mayo de 2023
Respuesta de Katrina el 29 may. 2023
Thank you for staying with us and taking time to provide feedback! We are very happy that you enjoyed your stay. We hope to see you again.