Caja de seguridad en la habitación y espacio para trabajar con laptop

Opiniones sobre SureStay Hotel by Best Western Summersville

2.5 out of 5
SureStay Hotel by Best Western Summersville
1203 Broad St, Summersville, WV

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 167 de 444 opiniones" "
Evaluación: 8 - Bueno. 162 de 444 opiniones" "
Evaluación: 6 - Aceptable. 72 de 444 opiniones" "
Evaluación: 4 - Mediocre. 26 de 444 opiniones" "
Evaluación: 2 - Terrible. 17 de 444 opiniones" "

8,2/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Hotel de paso. Estaba limpio y el desayuno bien. La zona un poco fea queda en la vía. Típico hotel de carretera.

10/10 Excelente

David W.

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was awesome
Se hospedó 1 noche en mayo de 2024
Respuesta de Ketul P el 16 may. 2024
Dear David,Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at SureStay by Best Western Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

10/10 Excelente

Betsy

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Ketul P el 13 may. 2024
Dear Betsy,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Excelente

James, uxbridge

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Ketul P el 9 may. 2024
Dear James,hank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at SureStay by Best Western Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

4/10 Mediocre

Danny, Bedford

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Its a nice motel but being on the 1st floor 2 nights was very noisy, sounded like they were coming through the ceiling, non stop 1st and 3rd night until almost 2 am a started again around 5:30 am.
Se hospedó 4 noches en mayo de 2024
Respuesta de Ketul P el 7 may. 2024
Dear Danny,Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced during your recent stay at our hotel. Your satisfaction is our top priority, and we take all feedback seriously. Your constructive comments are greatly appreciated as they will help us to identify areas where we can improve the guest experience. Rest assured that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience for our guests in the future. We value your business and hope to have the opportunity to welcome you back to our hotel soon. Sincerely, Ketul P. General Manager

10/10 Excelente

Joanne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was friendly and the room clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Ketul P el 29 abr. 2024
Dear Joanne,Thank you for staying at SureStay by Best Western Summersville and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Bueno

John, centereach

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Everything was fine the stuff was very nice the only issue was that the Tower was dirty but they were nice and they change it right away without a problem. My suggestion turn off the fridge otherwise you will not sleep very noisy fridge
Se hospedó 2 noches en abril de 2024
Respuesta de Ketul P el 29 abr. 2024
Dear John,I apologize that your recent stay at our hotel did not meet your expectations. We take all guest feedback seriously, and I want to assure you that our team is already working to address the issues you experienced. At our hotel, our top priorities are providing exceptional hospitality and ensuring that our guests feel comfortable and cared for.We are sorry for any inconvenience and frustration you may have encountered during your stay, and we are committed to making things suitable for you. We hope that you will consider staying with us again in the future so that we can provide you with the exceptional experience that you deserve.Thank you for taking the time to share your feedback with us. If there is anything else we can do to make your future stay more enjoyable, please do not hesitate to let us know. We value your feedback and appreciate your business.Sincerely,Ketul P.General Manager

10/10 Excelente

rosa

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
What can I say, this property is a great place and just off the highway, but the best is their honesty! We stopped here overnight while we were driving down to Myrtle beach, I left my phone in the room in the room. I only realized it 2 hours after we left. I contacted them with my friends phone and they found and put it away until the following Friday. ( when we were coming back home) the staff were amazing very honest! I would recommend this place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ketul P el 22 abr. 2024
Dear Rosa,Thank you so much for the kind words! We truly appreciate your business and we're happy to have helped! We look forward to have you back as our guest in the future!Sincerely,Ketul PGM

4/10 Mediocre

Pattie

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Ketul P el 20 abr. 2024
Dear Pattie, I am sorry you experienced issues during your stay with us. Thank you for bringing this to our attention, and please know that we take your feedback seriously. Our team is working diligently to ensure that we learn from our mistakes and improve our services in the future.We are committed to providing our guests with a comfortable and memorable experience, and we hope you will give us another opportunity to show you what we can do. Your satisfaction is our top priority, and we appreciate your understanding and patience.Thank you for choosing to stay with us, and we look forward to the chance to make things right.Sincerely,Ketul P.General Manager

10/10 Excelente

Brent

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second time staying there always a good experience
Se hospedó 1 noche en abril de 2024
Respuesta de Ketul P el 18 abr. 2024
Dear Brent,Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at SureStay by Best Western Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

6/10 Aceptable

Lyndsay

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean rooms. Front desk staff excellent. Breakfast basic. Great location off highway. Someone either hit or tried to steal my bikes on Vehicle. very disappointing to find that mess when trying to leave and get on highway for 10 hr drive.
Se hospedó 1 noche en abril de 2024
Respuesta de Ketul P el 15 abr. 2024
Dear Lyndsay,Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced during your recent stay at our hotel. I will watch the cameras and see if I can see anything to help you get the problem resolved. Your satisfaction is our top priority, and we take all feedback seriously. Your constructive comments are greatly appreciated as they will help us to identify areas where we can improve the guest experience. Rest assured that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience for our guests in the future. We value your business and hope to have the opportunity to welcome you back to our hotel soon. Sincerely, Ketul P. General Manage

8/10 Bueno

Joseph

Le gustó: Limpieza, personal y atención
Proximity to hwy. Clean, pet friendly. Quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Ketul P el 18 abr. 2024
Dear Joseph,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Excelente

Anthony, Wauseon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A step above the most basic stays in Summerville. worth the extra $20!0
Se hospedó 1 noche en abril de 2024
Respuesta de Ketul P el 8 abr. 2024
Dear Anthony,Thank you for staying at SureStay by Best Western Summersville and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Bueno

Ron

Se hospedó 1 noche en abril de 2024
Respuesta de Ketul P el 29 abr. 2024
Dear Ron,Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at SureStay by Best Western Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

10/10 Excelente

Siong

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I just like it so much nice and clean
Se hospedó 1 noche en abril de 2024
Respuesta de Ketul P el 2 abr. 2024
Dear Siong,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Excelente

Carlos

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Ketul P el 2 abr. 2024
Dear Carlos,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

8/10 Bueno

Don, Mississauga

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Didn’t like big dogs running around room over top of me
Se hospedó 1 noche en marzo de 2024
Respuesta de Ketul P el 1 abr. 2024
Dear Don,Thank you for your review of SureStay by Best Western Summersville! This is a pet friendly hotel, but I do apologize for the noise. We appreciate your business and look forward to having you back as our guest in the future.Sincerely,Ketul PGM

10/10 Excelente

Eric

Se hospedó 1 noche en marzo de 2024
Respuesta de Ketul P el 20 abr. 2024
Dear Eric,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Excelente

deborah, Goose Creek

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fast and friendly check in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ketul P el 1 abr. 2024
Dear Deborah,Thank you for staying at SureStay by Best Western Summersville and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

10/10 Excelente

Victor Benoit

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
we like everything
Se hospedó 1 noche en marzo de 2024
Respuesta de Ketul P el 21 mar. 2024
Dear Victor,Thank you for staying at SureStay by Best Western Summersville and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Bueno

Marlene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall good
Se hospedó 1 noche en marzo de 2024
Respuesta de Ketul P el 18 mar. 2024
Dear Marlene,Thank you for staying at SureStay by Best Western Summersville and sharing your feedback. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Bueno

John

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Older property but decent. Quiet.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ketul P el 8 mar. 2024
Dear John,Thank you for your review of SureStay by Best Western Summersville! We're glad you enjoyed your stay with us and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bueno

gary

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Ketul P el 4 mar. 2024
Dear Gary,Thank you for your review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Excelente

Ted

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Impressively refurbished hotel. Clean, comfortable room. Attractive room rate. Friendly, helpful front desk check-in staff (lady).
Se hospedó 1 noche en febrero de 2024
Respuesta de Ketul P el 22 feb. 2024
Dear Ted,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

8/10 Bueno

Hugh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was clean,well located and very quiet. Would definitely stay there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ketul P el 22 feb. 2024
Dear Hugh,Thank you for taking the time to share your excellent review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Excelente

Chris

Le gustó: Limpieza, estado de la propiedad e instalaciones
Great people, clean, friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de Ketul P el 7 feb. 2024
Dear Chris,Thank you for your great review of SureStay by Best Western Summersville! We appreciate the kind words and are glad to hear how much you enjoyed your stay. We look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Ketul P el 22 ene. 2024
Dear James,Thank you for your great review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Excelente

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Ketul P el 4 ene. 2024
Dear Charles,Thank you for your great review of SureStay by Best Western Summersville! We're glad you enjoyed your stay with us and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Excelente

Danie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very easy check in. The Receptionist was extremely friendly and explained everything in detail. We will be back.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ketul P el 21 dic. 2023
Dear Danie,Thank you so much for your great review of SureStay by Best Western Summersville! I appreciate your business and look forward to your return stay with us!Sincerely,Ketul PGM

6/10 Aceptable

Barry

Se hospedó 1 noche en diciembre de 2023
Respuesta de Ketul P el 19 dic. 2023
Dear Barry,Thank you for your review of SureStay by Best Western Summersville. I would like to apologize for failing to exceed your expectations. We hope you give us another chance to provide you with the exceptional customer service that I know we here at SureStay are capable of.Sincerely,Ketul PGM

10/10 Excelente

Lynda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ketul P el 7 dic. 2023
Dear Lynda,Thank you for your excellent review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Excelente

Shawn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in, clean big spacious room, and easy check out. Exactly what we needed
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ketul P el 30 nov. 2023
Dear Shawn,Thank you so much for your great review of SureStay by Best Western Summersville! We're so happy to hear how much you enjoyed your stay and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Excelente

Brent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ketul P el 30 nov. 2023
Dear Brent,Thank you for your great review of SureStay by Best Western Summersville! We appreciate your business and hope to have you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bueno

Terry, Ligonier

Viajó con mascotas
Le gustó: Servicios
Busy motel, but my room was really clean and check in was friendly and a breeze. Well worth the money.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ketul P el 24 nov. 2023
Dear Terry,Thank you for your review of SureStay by Best Western Summersville! I'm so glad to hear you enjoyed your stay with us! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bueno

Scott

Se hospedó 1 noche en noviembre de 2023
Respuesta de Ketul P el 20 nov. 2023
Dear Scott,Thank you for your review of SureStay by Best Western Summersville! We appreciate your business and hope to have you back as our guest in the future!Sincerely,Ketul PGM

10/10 Excelente

John Bernard

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to highway which is excellent, however some might find it noisy.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ketul P el 14 nov. 2023
Dear John,Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at SureStay by Best Western Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

8/10 Bueno

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Parking lot needs repaving
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ketul P el 6 nov. 2023
Dear Robert,Thank you for your review of SureStay by Best Western Summersville. We have recently redone our parking lot. I would like to apologize for failing to exceed your expectations. We appreciate your business and look forward to having you back in the future.Sincerely,Ketul PGM

10/10 Excelente

Jenny

Se hospedó 1 noche en noviembre de 2023
Respuesta de Ketul P el 6 nov. 2023
Dear Jenny,Thank you for your excellent review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bueno

Paul

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Rooms were maybe a bit dated but clean and staff was excellent!
Se hospedó 1 noche en octubre de 2023
Respuesta de Ketul P el 26 oct. 2023
Dear Paul,Thank you for taking the time to share your review of SureStay by Best Western Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Excelente

David A

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to our route. Clean room
Se hospedó 1 noche en octubre de 2023
Respuesta de Ketul P el 23 oct. 2023
Dear David,We're glad to hear you enjoyed your stay with us! We appreciate your business and hope to have you back as our guest in the future!Sincerely,Ketul PGM

2/10 Terrible

Kimberly

Se hospedó 2 noches en octubre de 2023
Respuesta de Ketul P el 14 nov. 2023
Dear Kimberly,I apologize that your recent stay at our hotel did not meet your expectations. We take all guest feedback seriously, and I want to assure you that our team is already working to address the issues you experienced. At our hotel, our top priorities are providing exceptional hospitality and ensuring that our guests feel comfortable and cared for.We are sorry for any inconvenience and frustration you may have encountered during your stay, and we are committed to making things suitable for you. We hope that you will consider staying with us again in the future so that we can provide you with the exceptional experience that you deserve.Thank you for taking the time to share your feedback with us. If there is anything else we can do to make your future stay more enjoyable, please do not hesitate to let us know. We value your feedback and appreciate your business.Sincerely,Ketul P.General Manager

10/10 Excelente

Venugopal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Ketul P el 23 oct. 2023
Thank you for your excellent review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location
Location was great for our needs of stay. Staff was great. Beds were a little uncomfortable, but they work.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ketul P el 18 oct. 2023
Thank you for your review of SureStay by Best Western Summersville! Glad to hear you enjoyed your stay! Will relay the team compliment! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

10/10 Excelente

Catherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Ketul P el 18 oct. 2023
Dear Catherine,Thank you for your great review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bueno

Edgar

Se hospedó 1 noche en octubre de 2023
Respuesta de Ketul P el 13 oct. 2023
Dear Edgar,Thank you for your review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

6/10 Aceptable

Faith

Viajó con su pareja
Housekeeping was not the best. Requested linen service did not get the service. Had to retrieve our own towels. We were told by the desk clerk “oh that happens”. Not a place we will revisit.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ketul el 9 oct. 2023
Dear Faith,I would like to apologize for failing to exceed your expectations. We appreciate your business and hope you change your mind and give us another chance to provide you with the exceptional customer service I know we here at SureStay by Best Western are capable of.Sincerely,Ketul PGM

6/10 Aceptable

David

Le gustó: Personal y atención
Not so great
Stayed here on a Friday and Saturday night. Friday was fine, Saturday night was loud people and music. This hotel offers weekly and monthly rates so they attract a certain crowd. The room was mostly clean, the carpet was very dirty. The staff was friendly and helpful. Convenient to stores and restaurants.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ketul el 9 oct. 2023
Dear David,I would like to apologize for failing to exceed your expectations. We appreciate your business and hope you will give us another chance to provide you with the exceptional service I know we here at SureStay by Best Western are capable of. Sincerely,Ketul PGM

10/10 Excelente

Gilbert

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ketul P el 4 oct. 2023
Dear Gilbert,Thank you for your excellent review of SureStay by Best Western Summersville! It was a pleasure having you as our guest and we hope to have you back in the future!Sincerely,Ketul PGM

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good stay
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ketul el 3 oct. 2023
Dear David,Thank you for your great review of SureStay by Best Western Summersville! We appreciate your business and look forward to having you back as our guest in the future!Sincerely,Ketul PGM

8/10 Bueno

john

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ketul P el 2 oct. 2023
Dear John,Thank you for taking the time to leave us a review. We appreciate your business and look forward to having you back as our guest in the future.Sincerely,Ketul PGM