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Opiniones sobre Super 8 by Wyndham Summersville

2 out of 5
Super 8 by Wyndham Summersville
306 Merchants Walk, Summersville, WV

Opiniones

7,2

Bueno

Evaluación: 10 - Excelente. 197 de 855 opiniones" "
Evaluación: 8 - Bueno. 289 de 855 opiniones" "
Evaluación: 6 - Aceptable. 213 de 855 opiniones" "
Evaluación: 4 - Mediocre. 99 de 855 opiniones" "
Evaluación: 2 - Terrible. 57 de 855 opiniones" "

7,4/10

Limpieza

8,2/10

Personal y atención

6,6/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

david

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Noise, and scetchy characters in the lobby upon arrival
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Steve

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean , friendly staff , would stay there agsin
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Steven

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Advertised on website for free breakfast , which at this time consisted of a granola bar , and juice and coffee , that is not breakfast in my opinion .
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jody

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Right off the highway and close to restaurants.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Robert

Viajó con mascotas
No le gustó: Servicios, estado de la propiedad e instalaciones
Promotes free breakfast…. There was a microwave and plastic cutlery but the only food choices was an apple and a granola bar Coffee was not bad Bathroom door would not close easily and the tub was in rough shape and badly needs to be replaced
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Geoffrey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Used to get proper breakfast here before covid. Should not advertise breakfast provided if only coffee, apple, granola bar and juice. I reserved room via Expedia. Paid $137 CAN. After I made reservation I kept getting pop-up ads saying Summerville Super 8 only $61 US. Everytime the ad popped up it reminded me I had been cheated. Suggest you correct this - it is bad marketing.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ronald

Good deal
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Jessica

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I thought this was going to be at least okay. We checked in, and the person was nice. We went up to our room, to find it already open and a sign that said “do not do tub in this room”. I guess they were doing renovations? Anyways, went back down to ask if it was the correct room - she said it was and not to worry about the sign. The room was ok, but I could hear everything outside - the window was definitely closed but clearly very thin. The bathtub was disgusting, and definitely needs a renovation. I laid down a towel on the bathtub because I did not want to step into it. Once I turned the shower head on, it rattled so hard I thought it might actually come off the wall. The towels had holes in them, and stains. The bed was ok. Very thin linen. I woke up to use the bathroom, and saw two cockroaches in the bathtub. I was very disgusted and disappointed. Also, there seemed to be some workers in the hallways who looked very dirty and were just eating in the hallway and stairwells. I couldn’t wait to leave.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

David James

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
Website promised breakfast and we only got old apples, sour OJ, granola bars. Walls have no insulation-we heard every car outside and neighbors inside. Super thin blankets squeeky beds =no sleep for 3 nights. Only 28 channels on tv, most was junk. Halls were dirty despite vacuuming. Red smear was on a stair wall the entire weekend (blood?). But staff was very friendly and helpful. Loved them.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Larry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean bathtub was a plus for me. Will be back again on my drive down south :) inexpensive too
Se hospedó 1 noche en abril de 2024

8/10 Bueno

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very quiet
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Anthony, Wauseon

Viajó con su familia
Le gustó: Limpieza, personal y atención
Stay here regularly. Beat price. Clean rooms and very friendly staff.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

David

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Firstly I would like to say that the front desk person was great and I have nothing bad to say about her or the checkin process. The room however was filthy and full of dog hair everywhere. We didn’t get past the door. We were given another room and it was “better”. We were tired after a 12hr drive from Florida and just wanted a place to crash. If that wasn’t the case we would’ve just left. The new rooms bathroom was gross, with peeling plaster, stains running down the wall, a dirty toilet seat and filthy floor. The bed itself was comfy. I would not recommend this hotel to anyone. Sorry.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is fine. Restaurant nearby. Room is nice. Not much choice on tv.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Elaine

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Kathleen

Viajó con mascotas
Le gustó: Servicios
Staff switched my room when requested for quieter room to keep pet quiet.
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Petr

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
Hallway smelled of smoke, room felt unclean.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Anthony, Wauseon

Viajó en grupo
Le gustó: Limpieza, personal y atención
Typical highway motel. Staff very friendly and helpful.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Paul

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Bob

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Crystal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was excellent
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Erwin

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The breakfast was not a continental breakfast.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Wayne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
These days it is hard to find employees who will do the job properly. However, i found that my room was incredibly clean! The only downside for the Super 8 in Summerville is the property layout. There is really no place to pull your car up annd unload your bags. Other than that, I'll say that I have stayed there before and will continue to do so. Kudos to the entire staff!
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Iris

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención
The room we were given, I felt was misrepresented. It was listed as a queen bed but was not. The room was very close to the lobby where all coming and going could be heard all night. The information listed a breakfast but an apple, granola bar and yogurt is not a breakfast. This was unfortunate as other hotels in same chain put on a lovely breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ketul el 5 mar. 2024
Dear Iris,I am sorry you experienced issues during your stay with us. Thank you for bringing this to our attention, and please know that we take your feedback seriously. Our team is working diligently to ensure that we learn from our mistakes and improve our services in the future.We are committed to providing our guests with a comfortable and memorable experience, and we hope you will give us another opportunity to show you what we can do. Your satisfaction is our top priority, and we appreciate your understanding and patience.Thank you for choosing to stay with us, and we look forward to the chance to make things right.Sincerely,Ketul P.General Manager

8/10 Bueno

Marc

Viajó con su pareja
Le gustó: Personal y atención
Due to VERY high cost of hotels, Super 8 saved us $50. and was an acceptable short, overnight stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ketul el 1 mar. 2024
Dear Marc, Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at Super 8 by Wyndham Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

4/10 Mediocre

Taquiya

Viajó con su pareja
No le gustó: Servicios
To start, the property description was a lie. they show this elegant building with tables for breakfast as if there going to make breakfast. They served granola bars and lies. I even inquired asking was it the same place and she preceded to say there were tables "2" very small located also in the lobby area. The hotel had no elevator so if you have a lot of luggage and/or are handicapped do not book. We were put on the 3rd floor so that was fun. The odd part was a lot of reviews has this place as excellent. Im confused as to how? idk maybe they got breakfast.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ketul el 28 feb. 2024
Dear Taquiya,Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you may have experienced during your stay. Please know that your satisfaction is important to us and we take all feedback seriously.We appreciate your valuable comments and suggestions as they help us to identify areas where we can improve the guest experience. We assure you that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience to all our guests in the future.We hope you will consider staying with us again and give us another chance to exceed your expectations. If you decide to book with us again, please don't hesitate to contact me directly so that I can ensure your stay is exceptional.Thank you again for your feedback, and we look forward to welcoming you back soon.Sincerely,Ketul P.General Manager

4/10 Mediocre

April

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Shower was dirty, beds are hard. Walls are thin can hear everything.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ketul el 28 feb. 2024
Dear April,I apologize that your recent stay at our hotel did not meet your expectations. We take all guest feedback seriously, and I want to assure you that our team is already working to address the issues you experienced. At our hotel, our top priorities are providing exceptional hospitality and ensuring that our guests feel comfortable and cared for.We are sorry for any inconvenience and frustration you may have encountered during your stay, and we are committed to making things suitable for you. We hope that you will consider staying with us again in the future so that we can provide you with the exceptional experience that you deserve.Thank you for taking the time to share your feedback with us. If there is anything else we can do to make your future stay more enjoyable, please do not hesitate to let us know. We value your feedback and appreciate your business.Sincerely,Ketul P.General Manager

6/10 Aceptable

sharon

Viajó con su pareja
Good price
Se hospedó 1 noche en febrero de 2024
Respuesta de Ketul el 28 feb. 2024
Dear Sharon,Thank you for choosing to stay at Super 8 by Wyndham Summersville and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Bueno

Hans

Se hospedó 1 noche en febrero de 2024
Respuesta de Ketul el 28 feb. 2024
Dear Hans,Thank you for taking the time to share your positive feedback with us. We are delighted that you and your family enjoyed your stay at Super 8 by Wyndham Summersville and that our services met your expectations. Our dedicated staff works tirelessly to ensure that our guests feel welcome and comfortable during their stay, and your kind words will encourage them to continue delivering exceptional service. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

8/10 Bueno

Lonnie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en febrero de 2024
Respuesta de Ketul el 28 feb. 2024
Dear Lonnie,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Summersville and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly staff. The room could have used a cushion chair.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ketul el 28 feb. 2024
Dear Daniel,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Summersville and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

8/10 Bueno

Kimberly

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Heather

Se hospedó 1 noche en enero de 2024
Respuesta de Ketul el 28 feb. 2024
Dear Heather, Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at Super 8 by Wyndham Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Not the greatest
Needs to be updated, bath towels extremely rough and small, hole in blankets from cigarettes, mold in bathroom, overall not the greatest place but stayed due to price and acceptance of pets. Would stay at La Quinta next time,
Se hospedó 1 noche en enero de 2024
Respuesta de Ketul el 28 feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced during your recent stay at our hotel. Your satisfaction is our top priority, and we take all feedback seriously. Your constructive comments are greatly appreciated as they will help us to identify areas where we can improve the guest experience. Rest assured that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience for our guests in the future. We value your business and hope to have the opportunity to welcome you back to our hotel soon. Sincerely, Ketul P. General Manager

8/10 Bueno

Chris

Se hospedó 1 noche en enero de 2024

10/10 Excelente

David

Se hospedó 1 noche en enero de 2024
Respuesta de Ketul el 28 feb. 2024
Dear David, Thank you for taking the time to share your excellent review of Super 8 by Wyndham Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

6/10 Aceptable

Corey

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Respuesta de Ketul el 19 feb. 2024
Dear Corey Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at Super 8 by Wyndham Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

6/10 Aceptable

Ned

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Loud due to nearby highway. Depends on where your room is situated. Nothing fancy about the hotel. OK place to stay for the night while travelling.
Respuesta de Ketul el 19 feb. 2024
Dear Ned, Thank you for taking the time to share your positive feedback with us. We are delighted that you and your family enjoyed your stay at Super 8 by Wyndham Summersville and that our services met your expectations. Our dedicated staff works tirelessly to ensure that our guests feel welcome and comfortable during their stay, and your kind words will encourage them to continue delivering exceptional service. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

6/10 Aceptable

Al

Viajó con su pareja
Excellent thick bed Several dogs in rooms next door with barks Noise in hall late No elevator so may be hard for some guests Yogurt Quaker bars apple fir breakfast Good value for $ spent Lots good options walking distance
Se hospedó 1 noche en enero de 2024
Respuesta de Ketul el 19 feb. 2024
Dear Al, Thank you for choosing to stay at Super 8 by Wyndham Summersville and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

4/10 Mediocre

Ed

We could not use the room. There was a large storm comming and we decided to not use the room and we informed the front desk that they could sell the room to another person if they were stranded by storm. We just wanted to stay ahead of the storm and that worked out very well.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Matthew

Se hospedó 1 noche en diciembre de 2023
Respuesta de Ketul el 4 ene. 2024
Dear Matthew,Thank you for taking the time to share your positive feedback with us. We are delighted that you and your family enjoyed your stay at Super 8 by Wyndham Summersville and that our services met your expectations. Our dedicated staff works tirelessly to ensure that our guests feel welcome and comfortable during their stay, and your kind words will encourage them to continue delivering exceptional service. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

10/10 Excelente

harish

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, conveniently located near the highway, close by dining, gas, walmart. A great place to stay and rest while passing by.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ketul el 4 ene. 2024
Dear Harish, Thank you for taking the time to share your kind words with us. We are thrilled that you enjoyed your stay at our hotel and that our accommodations and services exceeded your expectations. Our team takes great pride in providing exceptional service to our guests, and we are delighted to hear that our efforts did not go unnoticed. We appreciate your business and look forward to welcoming you back to our hotel. Thank you again for your kind words and for staying with us. Sincerely, Ketul P. General Manager

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ketul el 4 ene. 2024
Dear David,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Summersville and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

10/10 Excelente

Benjamin

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ketul el 25 dic. 2023
Dear Benjamin,Thank you for taking the time to share your positive feedback with us. We are delighted that you and your family enjoyed your stay at Super 8 by Wyndham Summersville and that our services met your expectations. Our dedicated staff works tirelessly to ensure that our guests feel welcome and comfortable during their stay, and your kind words will encourage them to continue delivering exceptional service. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

10/10 Excelente

Teresa

Se hospedó 1 noche en diciembre de 2023
Respuesta de Ketul el 25 dic. 2023
Dear Teresa, Thank you for choosing to stay at Super 8 by Wyndham Summersville and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ketul el 25 dic. 2023
Dear Jason,Thank you for taking the time to share your excellent review of Super 8 by Wyndham Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Excelente

Karen

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and friendly staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ketul el 19 dic. 2023
Dear Karen,Thank you for choosing to stay at Super 8 by Wyndham Summersville and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

10/10 Excelente

Roger

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean and nice property. The lady that checked us in was helpful and nice.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ketul el 19 dic. 2023
Dear Roger, Thank you for taking the time to share your kind words with us. We are thrilled that you enjoyed your stay at our hotel and that our accommodations and services exceeded your expectations. Our team takes great pride in providing exceptional service to our guests, and we are delighted to hear that our efforts did not go unnoticed. We appreciate your business and look forward to welcoming you back to our hotel. Thank you again for your kind words and for staying with us. Sincerely, Ketul P. General Manager