Áreas de la propiedad
Ver disponibilidad

Opiniones sobre The Welcombe Hotel, BW Premier Collection

4 out of 5
The Welcombe Hotel, BW Premier Collection
Warwick Road, Stratford-upon-Avon, England

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 485 de 1000 opiniones" "
Evaluación: 8 - Bueno. 305 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 114 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 49 de 1000 opiniones" "
Evaluación: 2 - Terrible. 47 de 1000 opiniones" "

8,6/10

Limpieza

8,4/10

Personal y atención

8,2/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

A

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Mayra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It is a beautiful place. Beds are old.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Gavin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jardines de ensueño.
El hotel es muy bonito. Tuvieron un detalle muy bonito con las niñas a la llegada. Les dieron una carpeta de princesa para pintar y jugar. Las habitaciones muy bien. No pudimos disfrutar de la piscina porque el tiempo de niños en la piscina era muy limitado. Lo único que fue decepcionante fue la comida. El servicio de restaurante era malo y la comida peor. Recomiendo ir a ese hotel, disfrutar de sus jardines y comer o cenar fuera. El desayuno estuvo muy bien.
Se hospedó 1 noche en agosto de 2018
Respuesta de Daniel Graham el 20 ago. 2018
Thank you for the positive score and comments.

8/10 Bueno

Graciela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel está en un lugar de ensueño, con el mantenimiento posible en esas grandes casas costosisimas de mantener. El cuarto era bastante básico (no había heladera ni caja de seguridad), pero el precio no fue alto, por lo cual no se puede pretender lo mismo que cuando se paga una fortuna. El lugar es increíblemente bello y el personal amabilísimo.
Se hospedó 1 noche en agosto de 2018
Respuesta de Daniel Graham el 9 ago. 2018
Thank you for your positive comments in regards our team and location. We do try our best to keep on top of maintenance. We hope you will visit again.

8/10 Bueno

jirafa, España

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Entorno sorprendente
Precioso hotel. Grandes salones, gran habitación, un poco viejo pero cuidado. El personal amable y el entorno sorprendente. La única pega que había grandes arañas en la habitación y el baño.
Se hospedó 1 noche en julio de 2018
Respuesta de Daniel Graham el 7 ago. 2018
Thank you for posting this positive feedback, sorry about the spiders, we will look at this.

8/10 Bueno

MARTA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel Hallmark
El hotel es muy bonito, en un entorno verde espectacular.

8/10 Bueno

Hilary

Viajó con su pareja
Le gustó: Limpieza
The building is tired , stair carpet threadbare. A shame as it’s a beautiful building. Needs TLC. We found the staff ok but inexperienced, they need more training. Our room was clean and comfortable. Gardens stunning. At breakfast there was a lot of people without food as they said they had run out.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Megan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is a rural golf resort with very reasonable room prices. Lovely park like surroundings and gardens. Standard rooms had everything necessary including bottled water. 2 dining options, formal and casual bar meals. Bar meals were very nice. Had a table at the window with great views of the formal gardens and part of the golf course. The hotel is within a stately country manor, so while it was not an issue, there was no lift, and outside access doors were locked.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Absolutely beautiful spa and grounds
Se hospedó 2 noches en mayo de 2024

4/10 Mediocre

carl

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Room advertised was not available so moved to a different room that wasn’t the same standard as what was booked. Hotel asked us what exactly we wanted to which we replied what we booked. Hotel blamed Expedia for advertising the wrong room
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Christine

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Lovely staff especially Alyssa & Tristram on reception
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Margaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fine
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Terence

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

David, Sarasota

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jacob

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Brilliant stay, very welcoming service with every question and ask seen to rather quickly. Hotel is slightly out of Stratford which requires you to drive into the town centre which isn’t a major drama, but that coupled with road closures meant a 25 min delay in the drive back from the busy area of Stratford, which isn’t the hotels fault but is something to consider upon booking. The spa facilities which are included in the booking are top of the line and the very reason I selected this hotel, saunas and steam rooms as well as an indoor and outdoor hot tub made the stay truly worth it. The food and drinks on site at the hotel were very expensive so I recommend going into Stratford to eat and drink at a many number of nice restaurants and bars. Overall very nice stay and I would highly recommend it to couples planning a short get away.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tracey

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
4 of us had a fabulous stay at this beautiful hotel. The setting and gardens were amazing. The staff were very welcoming and I phoned in advance to request the Jane Room as it was my sisters birthday who’s name is Jane and the lady I spoke to was very accommodating. (I had read a previous review where a guest had stayed in this suite) My sister said it was a lovely room and a thoughtful touch. Our room was lovely, but a bit dated and tired in places, as was the rest of the hotel, but this didn’t detract from the wonderful stay we had. We ate in the restaurant in the evening and the food was plentiful and tasty, but nothing special. However, we will definitely return.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Andy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Opted for a short notice night away We knew the weather wasn’t going to be great, so we were looking for somewhere with a spa Has to be said, this is a lovely hotel with a fantastic spa Cracking value too The room was far better than I was expecting We will be back
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Leonard, Wallingford

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A completely disappointing experience. The entire place is past due for a total renovation, displaying clear signs of tiredness. The rooms are ok, but lack the attention to detail that they should have. The restaurant is atrocious, offering a mediocre selection, setting itself low standards and failing to achieve those. The spa, while functional, is also tired and needing redecoration. Ignore the claim of this being part of a “Premier Collection”: it is an unloved, three-star establishment at best, despite being in an impressive former family seat in lovely surrounds. I regret having booked this stay for should have been a happy celebration of a significant wedding anniversary.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sean

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Good value for multiple rooms.

8/10 Bueno

simon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Hotel was ok..room was large but a little tired. The bathroom seemed to have a problem with the plumbing and was a bit smelly . Only view was ove the bins .
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Dr Hsueh-Han

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were thrilled and amazed by how pretty the hotel and landscapig were. Staff were very friendly and services from checking in to dining were excellent. With special thanks to Alisa, she had made our stay unforgettable.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jane

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Takahiro

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Chris

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second time here, we returned to have a garden view to enhance our experience. We booked a garden view on expedia arrived and no garden view? this was down to expedia! The staff went above and beyond to alleviate our initial disappointment. We had a great experience, lovely setting and wonderful staff, shame about the view.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Nizar

Le gustó: Limpieza, estado de la propiedad e instalaciones
Top
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

kate

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely stay , great spa would definitely return
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Hazel

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The hotel is quite dated but this is made up for by helpful staff
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Adam

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

David

Great place
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Tom

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bath plug didn’t work but the room and it’s athletics was brilliant
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Michael

Se hospedó 1 noche en enero de 2024

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel and grounds. First visit and only stayed one night but will be back. Hotel was good value and enjoyed the restaurant and breakfast. Would appreciate lit signage at the hotel entrance (from both directions). We arrived at night, in the rain and a busy road so loads of oncoming car headlights. This made seeing the turn-off difficult. There is a lit sign for the golf club and chalets.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Heather

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel, immaculately clean. Helpful and friendly staff. Room was very spacious and comfortable. Spa/Pool area relaxing. Only a couple of minor issues - bathtub plug didn't work properly so water kept draining. Buffet style breakfast -food was a bit overcooked(bacon &fried eggs) Other than that it was a lovely, peaceful hotel to dteybin with lovely surroundings.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Mrs JMD

Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Rebecca

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Underwhelming
Overall very disappointed, so looking forward to going here but it fell way short of our expectations. Beautiful building that hasn't been made the most of. Complete lack of information, no explanation regarding how breakfast works, where to go in the spa, there is no room service menu in the room, no information on treatments available. Lovely pool but no cleaners in sight, people were leaving bottles around the pool and in the changing room someone had even left an apple core in the lancarium(?) We had room service the first night after googling the bar menu, the pizza was burnt to a crisp but after an hour of waiting we were starving. Went to the bar our second night, unfortunately no vegetarian burger so pizza again, just as blackened as the first night. Our room was in the furtherest wing possible and down 2 flights of stairs but there was no offer of help with any luggage. Our tea and milks weren't refreshed for the second night. Lots of small things that spoiled what should have been a nice break. Will not be back.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

susanne

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A fine Welcombe!
Room clean & tidy. Food and drink excellent. Checking in & out was efficient. Staff helpful and friendly.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Matthew

Viajó con su familia y niños pequeños, Viajó con su familia
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Alexandra

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Have driven by this hotel for years and finally got to stay. Absolutely fabulous. We will be back for longer.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Ariel

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Good overall
Gorgeous historic building which was magical to stay in during Christmastime. The staff in the whole were great, especially the wonderful restaurant staff. The spa had good facilities but is a little tired and could have been a lot cleaner and the changing rooms need refurbishing desperately. Food was great, bed very comfy but again the room whilst clean was a bit tired and could do with some TLC. The building itself is wonderful and I’d stay there again
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Mary

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

sera, Rainham

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel, tired in some places and some rooms in need of refurbishment but this doesn’t distract from the beauty of the building in any way, we had a fantastic two nights stay, all the staff were really friendly, polite and helpful. We only ate breakfast and dessert which were both of good quality ( fruit salad not the best) and plentiful. Wouldn’t hesitate to recommend or stay here again if in the area.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Dudley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

leslie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good but missing attention to some details
Great value and good parkland location just a few mins from stratford. Reception & bar staff were great. Let down a little by lack of detail in room prep - had to ask for soap & some bedding - while sofa bed was missing the cushion base. Bar meals were fine. The atmosphere was relaxing but would have been even better if the lounge & bar areas had real fires.
Se hospedó 4 noches en diciembre de 2023

2/10 Terrible

kelly

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Philip

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good hotel.
Very good hotel close to Stratford. Staff were excellent.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Reservations el 5 dic. 2023
Thank you so much for your great feedback, we do hope you can come to visit again.