My two sisters families and my own traveled up here for a funeral. Both my sisters rooms are completely brand new, updated, comfortable, clean. My room that cost more than theirs for whatever reason, looks 70 years old. The master bed sheets have something red stained on them, the comforter is all stained yellow. The master sink is leaking all underneath all over the floor. Both my girls needed to shower after the pool and only my first daughter had hot water for 20 minutes so my other child had to take a cold shower. There was no hot water from the sink so I had to wash my face in ice cold water. The fire place was a box of old and rusty junk which did not look safe to use, meanwhile my sisters rooms both had brand new built in the wall fireplaces. We had no washer and dryer like their room has. We had no TVs in the bedrooms like their rooms all had. Their rooms all had brand new down comforter bedding, brand new everything. We tried going out on the balcony but there was several huge hornets all over the outside door so there must be a nest in there making us not able to go out there. The beds were rock hard and extremely old. I can’t even believe the difference of rooms we were put in when we paid more. I’m incredibly disappointed especially for how much this costs and I would never go back after this experience. I also have many pictures and videos for proof if needed. I hope someone contacts me in regards to this awful experience. Thank you.