6/10 Aceptable
Sally P.
31 ago. 2025
Acton Manor is a magnificent country house with extensive outside space and has the added advantage of a games room and, at an additional charge, a hot tub. Most of the bedrooms are large with four poster beds and it was clean and fairly comfortably furnished. However, the overall impression is that of being tired and poorly maintained which give rise to a number of faults that require attention, and left us with a feeling of disappointment about our short stay here. The major problems included a mattress on the top bunk which we had to supplement with a duvet, heating that could not be turned off in some rooms (during a heatwave!), and the key and locks on the exit doors frequently jammed. The dishwasher bottom drawer is broken and there was no welcome pack. A call to the manager resulted in some missing items like bin liners and dishwasher tablets being provided and a maintenance man to assist with the doors. Outside, there were insufficient garden chairs, the store for cushions was dirty, the cushions mouldy and the few toys were dirty and broken. The barbecue and patio are a good size but the gas ran out halfway through cooking. The outdoor play equipment was dangerously decrepit, with large rusty nails sticking out and broken climbing equipment. This property has so much potential and a bit of care and attention could bring it up to the standard which would be worthy of the cost to hire. As it is, it leaves an impression of being past its best.
Sally P.
Se hospedó 4 noches en agosto de 2025