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Opiniones sobre Best Western Plus Franciscan Square Inn and Suites

2.5 out of 5
Best Western Plus Franciscan Square Inn and Suites
200 Franciscan Square, Steubenville, OH

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 523 de 694 opiniones" "
Evaluación: 8 - Bueno. 130 de 694 opiniones" "
Evaluación: 6 - Aceptable. 24 de 694 opiniones" "
Evaluación: 4 - Mediocre. 9 de 694 opiniones" "
Evaluación: 2 - Terrible. 8 de 694 opiniones" "

9,4/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Margarita Isabel, Merida

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El personal amable y habitación limpia
Se hospedó 1 noche en abril de 2023
Respuesta de Hotel Management el 15 may. 2023
Thank you for the review, We look forward to welcoming you back again soon!

6/10 Aceptable

Penny

Le gustó: Limpieza, personal y atención, servicios
Found the mattresses uncomfortable - there was a lot of noise over night from the atrium into the lobby. Staff were super nice.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Larry

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
I was extremely disappointed in the cleanliness of the room. There was a lot of dirt buildup in the corners
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

Larry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The bed was noisy. Bathroom door wouldn't stay open.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

STEVEN

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hot drink machine was a great feature.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Maria

Viajó con su familia
Very clean,comfortable and attractive. The bed was amazing! Slept great!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Andres

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent hotel - the absolutely best in town!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Meaghan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Always a nice place to stay when visiting my daughter at Franciscan. Place is very clean. Staff is accommodating.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Lori

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay while visiting Steubenville. Plenty of (well-lit) parking, a few places to eat right next door to the hotel, good breakfast included. The only downside was the noise above my room (heavy footsteps, scraping sounds of furniture being moved) which made it difficult to sleep for a couple of nights.
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Timothy

Se hospedó 1 noche en abril de 2024

8/10 Bueno

George, Chapel Hill

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Ronnie

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No issues. Staff and breakfast was great.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Rebecca

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not a suite
We booked a king suite, it was just a regular king size room definitely not a suite I’m used to. Other than the false advertising it was a good experience. Staff was friendly, room was clean, pool was nice for the kids, and breakfast was yummy.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Maureen

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Patrick

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property with friendly staff.
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Carolyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place!
Great place to stay! Clean and comfy. We loved the pool, and the breakfast was yummy!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Jeniffer

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very accommodating for my family. Friendly staff was immediate and throughout the whole time! We will definitely be back
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Tiffany

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Jerry

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good place. Would stay again!
A very nice place. Bed is comfortable. We appreciate the in-room features. Floor was not that clean. We felt the need to wipe our bare feet all the time. We also would have preferred a door on the shower. Over spray made the floor wet. The bed and linens were clean. That's the most important thing. I was lost on the "Eco-friendly" rating. Who is the guest that verifies those efficiencies? Travelers want a clean comfortable room.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Austin

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención
Decent hotel. Definitely the spot if your spawn is a Frany. Irish pub is solid
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Sarah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Raymond

Viajó por negocios
Le gustó: Servicios
The hotel is clean, inviting and well- maintained, with a great restaurant right across a little street. It has all the amenities anyone could want. Most of all, though, Nicole, at the reception desk, was super helpful on every topic and in every way! She is an outstanding representative for Best Western, and an all around great person. Would highly recommend a stay here!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We have stayed in every season and it is like coming home. The front desk Tim and Lisa have been super always smile never hurried. We will be returning to Steubenville in late summer and Best Western will be our first choice.
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Patrick

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and accommodating staff.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Michael

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Amber

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was friendly and helpful. Great location. Wish weather had cooperated so we could have tried the new ice rink.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Emily

Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Amber

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We stay here every time we visit Steubenville, love it.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jennifer, Pittsburgh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Aileen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

10/10 Excelente

Diana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

John

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Good enough for the night
I had a family member in the hospital and needed a place near by to stay. I picked this location based on location and reviews. I was on the first floor and the curtains didn't close all the way. As a woman traveling alone that made me a bit uncomfortable, paired with being given the room by the exit. I'm pretty forgiving when it comes to at lot of things but not cleanliness. The stand next to the bed has something that was previously spilled down the side of it there was noticable dirt throughout. The sheets felt like there was crumbs in them. The bed was comfy if you didn't want to sit on it because the middle sink in and when you turned in bed it made a loud noise. It was good enough for one night of much needed sleep, but I would not recommend for a longer stay and not at the price they charge.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Lori

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Sean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management el 4 dic. 2023
Thank you for the review, We look forward to seeing you again soon!

8/10 Bueno

Jacquelyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was clean and very nice. My daughter loved staying in such a nice room. The bathroom was very nice and wverything was pretty clean. Just needed some regular maintenence like recaulking the shower. We picked this hotel because the other one nearby did not have a pool like this one. The pool was okay. It was not busy and we were able to use it on our night there. It was nice that they provided a shower in the pool area that you could rinse the chemicals off afterwards. However that water was very cold. The pool itself was not very warm either but at least it was not freezing cold like the shower. The phone in our room did not work so i had to walk to the main desk to ask for extra towels. Two girls with long hair need 2 towels each to shower. They were very friendly at the desk and quickly provided the extra towels. We were new to the area and asked the front desk staff questions on best places to park downtown, where to eat, etc. They were very friendly and very knowledgeable of the area. Very helpful to us. Check in and check out was very easy. Overall a very good hotel. I only wish the facilities out front had longer hours. They have a nice ice skating rink and some food places and shops right outside that you can walk to but they closed pretty early and were not open again u til after we had to checkout the next day.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 4 dic. 2023
Thank you for taking the time to provide feedback from your time spent with us. We look forward to welcoming you back again soon!

6/10 Aceptable

Mai Leen

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 4 dic. 2023
Thank you for the review, We look forward to seeing you again soon!

10/10 Excelente

Rosanna, Sammamishs

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Incredibly hospitable staff and superbly clean and comfortable accommodations made this place a favorite stay on our Midwest tour of college campuses. Thank you, Best Western Plus Franciscan Square Inn and Suites.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 4 dic. 2023
Thank you for the review, We look forward to seeing you again soon!

10/10 Excelente

Ryan

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel. I would stay again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 4 dic. 2023
Thank you for the review, We look forward to seeing you again soon!

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
EV charges not working
I have an electrical car. While there was a charger in the parking lot, it did not work.
Se hospedó 4 noches en octubre de 2023
Respuesta de Hotel Management el 2 nov. 2023
Hello Robert, Thank you for the review, we are aware of the charging station not working and are working with the company to get this correct. We look forward to welcoming you back again soon!

10/10 Excelente

Allisavet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management el 31 oct. 2023
Thank you for the 5 out of 5 rating!

10/10 Excelente

Jerome

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exceeded my expectations! I definitely would recommend it, and look forward to staying there again.
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management el 23 oct. 2023
Thank you, Jerome, for the feedback, we appreciate you choosing to stay with us.

10/10 Excelente

Tiffany

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 23 oct. 2023
Thank you for staying with us, We appreciate your business and look forward to welcoming you back again soon!

10/10 Excelente

Darla

Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management el 14 nov. 2023
Thank you Darla for the 5 out of 5! We look forward to seeing you again soon!

4/10 Mediocre

kristin

Viajó con su familia
Le gustó: Servicios
No le gustó: Limpieza, personal y atención
the first shift staff was very nice and check in was easy but we got in late due to a concert and the third shift staff was extremely rude about something as simple as buying a protein shake from the snack area… not only that but i found a fingernail under my bed sheets!! the outside scenery was very beautiful and had food options on the outside.. it was a place to sleep for the night but it was a slightly below average experience..
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 19 oct. 2023
Hi Kristin,Thank you for taking the time to provide feedback from your time with us. I apologize for the experience you had with our third shift team member. I hope that you can give us another chance to show you our true hospitality.

10/10 Excelente

Paul

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Place to Stay When Visiting Franciscan Univ.
A very good overall experience. The staff was very friendly and efficient. The room was very clean and comfortable. Thank you.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management el 19 oct. 2023
HI Paul,Thank you for providing feedback from your time with us. We look forward to welcoming you back again soon!

8/10 Bueno

Christine

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management el 19 oct. 2023
Thank you for providing feedback from your time with us!