4/10 Mediocre
Jane F., Deephaven, USA
12 abr. 2025
Would not recommend
We would not recommend. The place is very dated, the pictures make it look much nicer than it is. Overall we had a very bad experience. When we checked in it very hot, 79 degrees, and we discovered the AC was not working. We reported it, they sent and HVAC person the next day, he said it needed to be replaced. I then spent that day of vacation working with the property management person on figuring out if the owner would replace it or not. Quite frankly not what I should have to do while on vacation. They replaced it the following day, but it still wasn't working. They had to send the HVAC person again. So we didn't have AC until mid 4th day of our stay. Also, they were missing basic things, kitchen linens, kitchen sponges were old and gross, pots and pans that were usable, toaster, dishwasher detergent, dish soap, basic bathroom toiletries, etc. I reported and they did drop some items off, not all, which I than had to wash. Making me do laundry (no laundry soap provided) and dishes that I didn't use. The basement bath was half renovated, both the upstairs hall bath and basement bath toilets didn't flush fully, they sent someone to fix them, said they were, but they weren't and wanted to come back again. At that point I just didn't want anyone else in and out of the place. It was more work and inconvience for me, so tols them just to fix them after we checked out. They have a lot to fix before they should rent this place. While they did give us a discount for 3 nights with
Jane F.
Se hospedó 7 noches en marzo de 2025