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Opiniones sobre Motel 6 Stephenville, TX

2 out of 5
Motel 6 Stephenville, TX
701 E South Loop, Hwy 377 & Hwy 281, Stephenville, TX

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 191 de 718 opiniones" "
Evaluación: 8 - Bueno. 206 de 718 opiniones" "
Evaluación: 6 - Aceptable. 134 de 718 opiniones" "
Evaluación: 4 - Mediocre. 101 de 718 opiniones" "
Evaluación: 2 - Terrible. 86 de 718 opiniones" "

7,0/10

Limpieza

8,0/10

Personal y atención

6,2/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Claudia

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Dirty room and insects in the room
Respuesta de Brand Experience Team el 17 ene. 2023
Hi Claudia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Amy

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Warning!! Bed bugs!
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Haley

No le gustó: Servicios, estado de la propiedad e instalaciones
Got out in a room that the door didnt work. They had to open it everytime! Very frustrating
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Carlotta

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property was very rundown. We stayed in room 120 and the room had a foul smell, paint was chipping, cigarette burns on sheets, dirt on the bed, shower head was broken/hanging off wall, there was a HUGE hole on the wall behind door stuffed with a towel, and the peep hole was stuffed with kind of tissue. There was trash all around the property. The pool was empty. The only upsides were we were able to sleep (for the most part) and we didn't see any roaches during our stay. Housekeeping did bang on our door at 9AM and kept trying to get in. I understand they have a job to do (not very well) BUT check out isn't until 11AM. They should know which rooms are occupied and move passed them.
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Eugene

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room floor dirty had not been mopped. Sink leaked. Had to pay for shampoo. No in room hair drier. Parking lot rough with potholes. Not stripped for parking
Se hospedó 2 noches en mayo de 2024

4/10 Mediocre

karim

No le gustó: Limpieza, estado de la propiedad e instalaciones
Poorly maintained motel, roachs in the bathroom, dirty smelly ac unit, dirty bathrooms with pee smell, the list is long but i am going to stop . The motel needs a total clean up.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

ELisa

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Anita

No le gustó: Estado de la propiedad e instalaciones
The property was one of the worst places I have ever stayed. Very dirty, stained sheets, room smelled weird, holes in the walls, pool was drained and looked nasty and there was no coffee in the morning as advertised. Just terrible!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Karl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stayed for graduation. Room clean and bed comfortable.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team el 20 may. 2024
Hi Karl,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

4/10 Mediocre

Rumalda, Houston

No le gustó: Limpieza, estado de la propiedad e instalaciones
Bathroom was dirty bed sheets dirty some fly in room smoke alarm beeping low battery
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team el 14 may. 2024
Hi Rumalda, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Aceptable

laura

Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Woman at check in was great and friendly. Unfortunately there was an angry, half naked man loitering and cussing all evening outside the front door (not hotel's fault). Good thing there was a storm, with that noise and the fan I was able to drown out the neighbors laughing and television. You get what you pay for I guess, and this is far from luxury! Clean and comfortable bed, nice hot shower. Not a place I would do more than sleep and get dressed at, however.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team el 14 may. 2024
Hi Laura, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

6/10 Aceptable

Michael

Viajó por negocios
No le gustó: Servicios, estado de la propiedad e instalaciones
The property is shabby. Holes in the wall, paint peeling on the bathroom door
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team el 14 may. 2024
Hi Michael, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie #Team6

2/10 Terrible

Bridgett

Le gustó: Personal y atención
No le gustó: Limpieza
Roaches
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 14 may. 2024
Hi Bridgett, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie#Team6

2/10 Terrible

Alex

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

John

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Property looked like it was closed down but was actually open. The first time I have been charged for soap and shampoo at a hotel. $3 for a tiny bottle of shampoo?? They are cutting every corner possible and the property is showing the results.
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team el 6 may. 2024
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excelente

Sanjuana

Le gustó: Limpieza, personal y atención
It was clean and stayed one night for a party. I would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y. el 2 may. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

Roger, Derby

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ranks well among motel 6’s
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y. el 2 may. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

Snow

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Rumalda, Houston

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Wayne

Se hospedó 2 noches en abril de 2024

8/10 Bueno

Slawomir

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Ok
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team el 17 abr. 2024
Hi Traveler,Thank you for positively rating your stay!Natalie #Team6

4/10 Mediocre

Mary

Viajó con su pareja
I knew it was an older motel building, and did not expect perfection. The vinyl floor is a good idea but needed cleaning. I cleaned it the best I could with some paper towels I had in our truck. The worst part was the noise from the room above us, since we were on the bottom floor. It wasn’t normal noise, it was like someone was moving furniture or a wheeled something just back and forth. It started at 11:00pm. There was a break from 2:30 to 4:30am and then started again.
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team el 17 abr. 2024
Hi Mary, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Carol

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walls were paper thin. Could hear guests above us walking around all night. Could hear the tv next door most of the night.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team el 17 abr. 2024
Hi Carol, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excelente

KWON

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I've been there and stayed there for 3months due to personal reason one and half year ago. It's very clean, safer area, and there are good staffs too. I visited there again with my family. It still so nice:)
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team el 9 abr. 2024
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 Mediocre

Heather

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very quite location but should step up on the cleaniess of the room, found hair all over bed that didn't belong to me. Spots all over sheets, a/c unit noisy in room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team el 9 abr. 2024
Hi Heather,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Bradley

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Bennie

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Smelled loke smoke Poor condition.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team el 26 mar. 2024
Hi Bennie,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Mediocre

kathi

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Tommy

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
I've stayed here previously and it's close to the concert venue we go to otherwise I would not stay here. It feels and looks old run down and not clean. The sheets and bathtub are good but the rest of the room is dirty and gross. Broken stuff in every room. Just looks like the owners do not care about the property to fix things properly or at least look like they are trying.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y. el 5 mar. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Rachel

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Clean, no frills stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team el 20 feb. 2024
Hi Rachael,Thank you for the excellent rating!! Maz K.#Team6

4/10 Mediocre

Bryan

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Tv didn’t work in the room. Water drained out the shower very slow
Se hospedó 7 noches en febrero de 2024
Respuesta de Brand Experience Team el 20 feb. 2024
Hi Bryan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Mediocre

Rachael

Viajó con su familia
No le gustó: Limpieza, servicios
The young lady at the front was very welcoming. We knew we were taking a chance on a lower ended chain when we booked but I am never ok with a used bar of soap left behind an ooen shower curtain and pubic hair in the shower. The coffee was cold at the front office. The bed was comfy and everything else was pretty clean.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Tina

Viajó con su familia
Le gustó: Personal y atención
There is a smell in the room and the bathroom light doesn’t work. I didn’t realize it didn’t work until I was fixing to get in the shower.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nancy Y. el 13 feb. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Edward

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Dirty
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team el 6 feb. 2024
Hi Edward,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Jane

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Motel 6 in Stephenville, TX Sucks!
The room was visibly dirty, hair on the bathroom counter and sheets, sheets were stained, floor hadn't been cleaned in ages, sheet were stained, no guest wi-fi, coke machine, snack machine and ice machine were not working, a big hole in the ceiling above the shower. Grossest hotel by far that we've ever stayed in. It was awful and didn't come close to what we expect from a Motel 6. Truly disgusting. They should have paid me to stay there.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team el 8 ene. 2024
Hi Jane,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excelente

Martin

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Lee

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 7 noches en diciembre de 2023
Respuesta de Nancy Y. el 2 ene. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Mi Kayla

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Brenda

Le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Douglas

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
The sheets were dirty and the bathroom was dirty.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team el 7 dic. 2023
Hi Douglas,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excelente

Cheyenne

Nice staff!
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Justin

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Gross bathroom. Dingy baseboards. Shower dirty. If this review is brief its because I refuse to put more effort in than the Motel did. Front desk was friendly, helpful, and great though.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brand Experience Team el 5 dic. 2023
Hi Justin,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Mediocre

Sharon

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Glenda

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Questionable rooms
Hotel was in a decent location, it appears it’s under renovation. The renovated rooms were on the other side of the building and about 1/2 empty and we were stuck in a room that hasn’t been renovated yet. I felt like we were housed in the area of permanent residents rooms. Upon arrival, the door had a wide gap between it and the frame on the bottom 1/3rd, the room was barely furnished and the flooring was loose and moved as you walked. No luggage stand, nothing to hang clothes in or on, the so called clothes rack was missing hangers and bar. The renovated rooms looked very nice when we looked inside while waiting on other family with our group to get ready to attend the event we were in town for.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brand Experience Team el 20 nov. 2023
Hi TravelerThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Bueno

jennifer

Viajó con su familia, Viajó con mascotas, Viajó en grupo
Le gustó: Personal y atención
No le gustó: Servicios
It was a decent size room. Not too loud outside. Airconditioner workwd great. Bath/shower was nice. Just didnt have coffee maker and stickers in the grass for dogs to walk in.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Brand Experience Team el 14 nov. 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Kathryn

Viajó con su pareja, Viajó con mascotas
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Stayed here because I had dogs with me. Waste receptacle in lawn area was out of bags and was OVERFLOWING with bags full of waste. Room was pretty torn up from previous pets. Charge a deposit and keep it to repair damage if done - don’t make others pay full price for a decent room and be put in a dump because you’ve got dogs who are clean and well behaved with you. Seriously - $80 a night for a dump with a flat pillow and walls full of holes? Not cool.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brand Experience Team el 14 nov. 2023
Hi Kathryn,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Bret

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Terrible spot save your money
Absolute worst hotel we have experienced. First night wasn’t bad left the second day being there to come back to all bathroom essentials and fiancés makeup gone. They ended up bringing back some stuff and saying they don’t know what happened to the rest so about 60$ worth of stuff gone. After dealing with that and about to go to sleep for the night we had a roach run around across our 4 year olds foot. Worst place to stay in Stephenville
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brand Experience Team el 14 nov. 2023
Hi Bret,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excelente

Barb

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
On my route
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team el 14 nov. 2023
Hi Barb,Thank you for the excellent rating!! Maz K.#Team6

4/10 Mediocre

Cliente verificado

Viajó con su familia
Room was dirty. Toilet was disgusting. Shower was nasty. Towels were gray, not white.
Se hospedó 2 noches en octubre de 2023