You have to go to a completely different location to check in which was mildly inconvenient. There were lots of long black hairs on carpet, sheets, & towels. The couch sags & is super uncomfortable, the master bed is creaky, hard and bumpy. The TV is slow and has no apps except Amazon. The beds all had cheap, crunchy motel style sheets. The pool is great and the space was pleasant. I probably would have given 4 stars except for the privacy issue. Out first evening, we noticed one of the can lights had come loose and was hanging from the ceiling. We planned to call the rental company asap the next day. The next morning we went to breakfast then came back to the rental. my son watched some cartoons while I lay down. While I was in the bedroom, some random man put the door code in, opened the door and let himself in. My son was right on the couch in the front room but this guy just kept on walking in!! I came out of the bedroom and asked what he was doing, he said he was maintenance and had fixed the light. He said he came in while we were gone and just wanted to make sure it was staying put. He didnt knock before entering and even seeing my son on the couch didnt make him stop coming in. I called the company and they said maintenance just comes and goes as needed although he should have knocked. They said its standard for their employees to come and go in the rentals without contacting renters. Just assume people are coming into your space when you're not there.