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Opiniones sobre Hampton Inn & Suites Steamboat Springs

3.5 out of 5
Hampton Inn & Suites Steamboat Springs
Steamboat Springs, CO

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 239 de 498 opiniones" "
Evaluación: 8 - Bueno. 154 de 498 opiniones" "
Evaluación: 6 - Aceptable. 50 de 498 opiniones" "
Evaluación: 4 - Mediocre. 40 de 498 opiniones" "
Evaluación: 2 - Terrible. 15 de 498 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice stay
It was generally a very nice stay. The hotel was quiet when we visited. Room was spacious and beds were comfy. Breakfast was very good and they changed the food everyday! The staff were very friendly and helpful. Also nice pool and hot tubs. The only thing was that the carpet could use some cleaning at places, and the bathroom felt a bit outdated.
Breakfast
Se hospedó 2 noches en noviembre de 2021

6/10 Aceptable

James

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en noviembre de 2021
Respuesta de Diane White el 16 nov. 2021
Thank you James. We hope you give us another opportunity in the future to exceed your expectations

10/10 Excelente

David Wayne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very kind, nice fireplace in room, good breakfast, good hikes nearby, comfortable room
Se hospedó 2 noches en octubre de 2021
Respuesta de Diane White el 26 oct. 2021
Thank you so much David for the fantastic review! We hope to see you again next time!

10/10 Excelente

Jo Ellen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our suite was roomy and very well maintained. The guest laundry was clean. The only thing negative to say is the breakfast area was not maintained throughout our meal.
Se hospedó 1 noche en octubre de 2021
Respuesta de Diane White el 26 oct. 2021
Thank you so much Jo Ellen for the wonderful review! I will address your comments with the breakfast team as well. Thank you again and we hope to see you next time!

8/10 Bueno

Phuong

Se hospedó 3 noches en octubre de 2021

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beds and breakfast great. Staff was wonderful. Halls need to be cleaned. Confusion about refrigerator and microwave in our room. Was resolved with an upgrade. According to local paper hotel is being sold
Se hospedó 1 noche en octubre de 2021
Respuesta de Diane White el 26 oct. 2021
Thank you for the fantastic review! I will make sure to share your comments with the staff. As of right now, the hotel has not been sold and we are still open as a Hampton Inn & Suites. Thank you again and we hope to see you next time!

10/10 Excelente

Marisol

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent customer service. The room was clean and properly stocked. We could easily hear other people in near by rooms but not too bad. We enjoyed our stay. Breakfast was great!
Se hospedó 1 noche en octubre de 2021
Respuesta de Diane White el 26 oct. 2021
Thank you so much Marisol for the great review! We look forward to seeing you next time!

10/10 Excelente

Galin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
everything
Se hospedó 1 noche en octubre de 2021
Respuesta de Diane White el 26 oct. 2021
Thank you so much Galin for the fantastic review! We hope to see you next time!

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Centrally located for the activities that I wanted mountain biking, fishing, and golfing.
Se hospedó 2 noches en septiembre de 2021
Respuesta de Diane White el 8 oct. 2021
Thank you for the great review!

10/10 Excelente

zane

Se hospedó 1 noche en septiembre de 2021
Respuesta de Diane White el 8 oct. 2021
Thank you Zane!

8/10 Bueno

Brittany

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Decent place to stay
All staff we encountered were friendly and helpful. We had a suite with 3 king beds- room was huge! Layout was a bit awkward though- one big open room, huge walk- in closet that would've made a nice kitchenette space or extra bathroom. However, room was clean. Decor needed a bit of updating and our one bed wasn't very sturdy. Breakfast was sufficient. Great location- near the "main attractions" of our stay, yet out of the hustle and bustle. Also near a nice trail. Would stay again.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Diane White el 8 oct. 2021
Thank you for the great review! We will continue to work hard to exceed your expectations and hope to see you again next time!

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Not a typicalHampton
The room was tiny and under some stairs. Good grief I know you need as many rooms as possible but under the stairs? The bedspread smelled like B.O. This Hamptons needs a refresh.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Diane White el 24 sept. 2021
Thank you for taking the time to leave a review. I am sorry to hear you did not enjoy your recent stay. If you choose to visit us again, please let us know in advance and we would be happy to reserve a room on the top floor for you. We have over 13 different room types that range up to 1200 sq ft and I am positive we can find a room that best fits your needs. Thank you again

6/10 Aceptable

John, Park City

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Not as nice as other Hampton Inns we have stayed at. Smaller room without a fridge or microwave. Smaller bathroom too.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Diane White el 15 sept. 2021
Thank you John for taking the time to leave a review. I am sorry to hear you were not 100% satisfied with your recent stay. If you choose to visit us again, please let us know. We have over 13 different room types that range up to 1200 sq ft and I am positive we can find a room that best fits your needs. Thank you again

10/10 Excelente

McKenzie

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was wonderful! Great amenities, clean and wonderful! We had a great stay!
Se hospedó 2 noches en septiembre de 2021
Respuesta de Diane White el 8 sept. 2021
Thank you so much!

8/10 Bueno

jose

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2021
Respuesta de Diane White el 15 sept. 2021
Thank you Jose!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean and very friendly! The staff is very helpful and accommodating! The hot tub was great after a long trip!
Se hospedó 1 noche en agosto de 2021
Respuesta de Diane White el 8 sept. 2021
Thank you so much for the great review! We will continue to work hard to exceed your expectations and hope to see you again next time!

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The front desk guy was a jerk. We arrived early and asked if we could get into a room at the earliest possible time. He said no one was ahead of us in waiting for a room. We waited two hours in the lobby and still no room available. Housekeeping staff were cleaning rooms but he never asked if they could get a room ready for us (2 queen beds). He told me "we're understaffed. I'm not usually a dishwasher, but I'm washing dishes. Housekeeping will get a room ready for you when they can". We gave up waiting and 10 minutes after we left the hotel he called with an available room. We needed the room so we could refrigerate some items while we walked to town. They nearly spoiled in the hot car because we were half way to town when the room finally became available, and we didn't want to race back to the hotel to check in. Thanks Hampton Inn. You really went the extra mile--Not!
Se hospedó 1 noche en agosto de 2021
Respuesta de Diane White el 8 sept. 2021
Thank you for taking the time to leave a review. I am sorry your room was not available for you before the usual check in time. I will speak with the front desk staff to do our best to accommodate the guests. Thank you again!

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Room stunk like body order. Bathroom was not clean. Toilet had hairs and urin on it. Hair and water still on the bathroom floor. Was awakened at 5:50 am from footsteps in the lobby as my room was underneath the lobby. That is a terrible design and no rooms should ever be located under a lobby! I will never recommend this hotel or ever stay there again. Way over priced for the experience and quality of the hotel. Was really disappointed.
Se hospedó 1 noche en agosto de 2021
Respuesta de Diane White el 8 sept. 2021
Thank you for taking the time to leave a review. I am sorry to hear you did not enjoy your recent stay. I have shared your comments with the rest of the team to make sure we fix these issues. Thank you again for bringing this to our attention.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room lighting was terrible for reading a book.
Se hospedó 1 noche en agosto de 2021
Respuesta de Diane White el 12 ago. 2021
Thank you for taking the time to leave a review. I am sorry the lighting was not up to your standards. I have shared your comments with the rest of the team and we will do our best to improve where we can. Thank you again and we hope to see you next time!

10/10 Excelente

Diane

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great stay with teens!
Perfect stay and room was lovely! Thank you to Tammy who was so helpful and all around fabulous! We loved it there away from the noise of downtown but close enough to easily get anywhere. Thanks!!!
Se hospedó 1 noche en agosto de 2021
Respuesta de Diane White el 4 ago. 2021
Thank you so much for the great review! I have shared your comments with the rest of the team and your kind words truly made their day! Thank you again and we hope to see you next time!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was clean and easy to access. The breakfast omelets and sausage were good and the pool was nice.
Se hospedó 1 noche en julio de 2021
Respuesta de Diane White el 4 ago. 2021
Thank you so much for the fantastic review! We will continue to work hard to exceed your expectations and hope to see you again next time!

4/10 Mediocre

Kerry

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was too small, not very clean and we found bugs. One was a very large ant crawling across the floor. No one wiped the tables at breakfast, our spot was sticky. The cranberry juice was mostly water. I would not recommend this place or stay here again
Se hospedó 1 noche en julio de 2021
Respuesta de Diane White el 4 ago. 2021
Thank you for taking the time to leave a review. I am truly sorry to hear of the issues you encountered during your recent stay. This is most certainly not a common occurrence and I will address these issues with the staff. Thank you again and we hope you give us another opportunity in the future!

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Our AC rattled and didn't work very well. The installed a new one that evening. (Impressive!) The room, however, wasn't cleaned very well. It's an old property showing some wear. Also, the lobby was so hot and muggy--I know it was a heatwave but checking in gave me a bad impression.
Se hospedó 1 noche en julio de 2021
Respuesta de Diane White el 4 ago. 2021
Thank you for taking the time to leave a review. I am sorry to hear of the issues you encountered during your recent stay. I have shared your comments with the rest of the team to make sure we fix these issues. Thank you for bringing this to our attention.

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Check in is up a flight of stairs on 2nd floor or you can walk about 20 feet down a hall to an elevator then go up to check in/main floor. They put us on the 3rd floor that did not have an elevator so we had to walk up yet another set of stairs…the hallways and elevators and entrances were horribly nasty and weren’t vacuumed or swept and mopped the three days we were there….but our room was clean. Go figure?!
Se hospedó 2 noches en julio de 2021
Respuesta de Diane White el 22 jul. 2021
Thank you for taking the time to leave a review. We do have a very unique hotel with the staircases and would be more than happy to reserve a room for you on the lower floor if you choose to visit us again. Thank you again and we hope you give us another opportunity to exceed your expectations!

2/10 Terrible

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
This property should be torn down. It is beyond remodeling.
Se hospedó 3 noches en julio de 2021
Respuesta de Diane White el 16 jul. 2021
Thank you for taking the time to leave a review. I am sorry to hear you did not enjoy your recent stay. If there is anything we can do, please feel free to reach out. Thank you again and have a great day!

4/10 Mediocre

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room wasn’t very clean- trash not emptied, dirty towel left behind, used bar of soap.
Se hospedó 1 noche en julio de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stay almost exclusively at Hampton Inns when I travel and this establishment is by no means representative of the company’s reputation. This place is filthy, terrible service, awful furniture, nothing was vacuumed, nothing sanitized…and just to reiterate, terrible service. Furniture in the room is by no means in line with what Hampton Inn is known for. Find a different place to spend your money.
Se hospedó 1 noche en julio de 2021

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I could hardly believe I was at a Hilton property. The entire property was dirty and in need of some serious updates. This was our first vacation in 18 months and this Hampton really was a huge disappointment.
Se hospedó 1 noche en julio de 2021
Respuesta de Diane White el 16 jul. 2021
Thank you for taking the time to leave a review. I am sorry to hear you did not enjoy your recent stay. I am happy to announce that we are looking at a remodel in the near future and I hope you can give us another opportunity after the updates are completed. Thank you again

10/10 Excelente

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Relaxing and family fun in Streamboat Springs
Quiet, peaceful, nice view from our window to the wooded area outside, liked that Breakfast options were great, totally enjoy the hot water, coffee area that is set up for all day use. Convenient location, easy access to all outdoor use. Also, GREAT housekeeping and maintenace staff, quick service. Do what you can to keep them, these employees are hard to come by. Our only complaints are the plumbing is old and we had plumbing problems and as this is an older hotel with an older air conditioning unit, we were not able to regulate the room temperature. However, all our issues were resolved quickly, aprreciate the customer servce.
Se hospedó 3 noches en junio de 2021
Respuesta de Diane White el 8 jul. 2021
Thank you so much for the great review! I have shared your comments with the rest of the team and your kind words truly made their day! Thank you again and we hope to see you next time!

10/10 Excelente

Curtis

Se hospedó 2 noches en junio de 2021
Respuesta de Diane White el 23 jun. 2021
Thank you for the great review!

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were satisfied
Se hospedó 1 noche en junio de 2021
Respuesta de Diane White el 23 jun. 2021
Thank you for the great review!

4/10 Mediocre

Mallie

This hotel is WAY overpriced
Se hospedó 1 noche en junio de 2021
Respuesta de Diane White el 23 jun. 2021
Thank you for taking the time to leave a review. I am sorry to hear you did not fully enjoy your recent stay. We will continue to work hard to exceed your expectations and hope you give us another opportunity in the future.

8/10 Bueno

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2021
Respuesta de Diane White el 18 jun. 2021
Thank you for the review. We hope you give us another opportunity in the future to exceed your expectations

4/10 Mediocre

Sue

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Disappointing Stay
This stay was quite disappointing in several respect. First, though, the evening manager tried to make it right by comping our room, which is much appreciated. The saga began when we arrived early from Estes Park, and requested early check-in, which is usually available. Our room was not ready, and the day manager Craig, didn't understand why we would be disappointed since "everyone wants an early check-in and a high floor.' His flip response was not appreciated. Our room was not ready by check-in time. We returned to the hotel about 5:30 and were allowed to check in. However, our room did not have a small fridge and micorwave as stated on our confirmation documents. Apparently, only the suites include these items. The room was OK, reasonably clean, but very dated. We do appreciate the comp but would advise others not to expect an early check-in unless they have an elite status with the hotel. Also, the lack of fridges and microwaves is quite out of step with most medium level accomodations.
Se hospedó 1 noche en junio de 2021
Respuesta de Diane White el 18 jun. 2021
Thank you for taking the time to leave a review. I am sorry to hear you did not enjoy your recent stay. If you choose to visit us again in the future, please let us know in advance and we would be more than happy to reserve a room for you that would better accommodate your needs. Thank you again and we hope you give us another opportunity in the future to exceed your expectations.

8/10 Bueno

Cliente verificado

Viajó con su familia
The rooms are a little dated. Soda machine ate our money. Breakfast area was not clean. Our shower was not fully cleaned. Front desk staff was nice and helpful.
Se hospedó 1 noche en mayo de 2021
Respuesta de Diane White el 1 jun. 2021
Thank you for taking the time to leave a review. We will address the issues you encountered during your recent stay. Thank you again and we hope to see you next time!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2021
Respuesta de Diane White el 1 jun. 2021
Thank you for the fantastic review!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en mayo de 2021
Respuesta de Diane White el 10 jun. 2021
Thank you for the great review!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Diane White el 10 jun. 2021
Thank you for the great review!

2/10 Terrible

Susan

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Horrible stay
I’ve always stay at a Hampton Inn wherever I go but this was not up to Hampton Inn standards. I had booked two nights and we left after one night. I asked for the manager and I told her why we were leaving. The hallway carpet was smelly as well as the elevator. The chair in our room was stained, toilet was filthy, bathroom floor was sticky. The entire room was extremely small. When you went into the bathroom it was hard to shut the door the room was so small. They advertised a breakfast and they gave you a box with prepackaged items to microwave. Awful experience. The manager said she would try to get our money back for the second night. No refund yet.
Se hospedó 2 noches en mayo de 2021
Respuesta de Diane White el 1 jun. 2021
Thank you for taking the time to leave a review. I am sorry to hear of the issues you encountered during your stay. We have addressed these issues and hope you can give us another opportunity in the future to exceed your expectations. Thank you again.

10/10 Excelente

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tammy was very accommodating after. We travelled a very long exhausting day. She upgraded our room. Very nice!
Se hospedó 2 noches en mayo de 2021
Respuesta de Diane White el 18 may. 2021
Thank you so much for the great review! I have shared your comments with Tammy and you truly made her day! Thank you again and we hope to see you next time.

4/10 Mediocre

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
Hotel was ok, no refrigerator and breakfast was horrible along with the coffee.
Se hospedó 1 noche en mayo de 2021
Respuesta de Diane White el 5 may. 2021
Thank you for taking the time to leave a review. I am sorry to hear you did not enjoy our grab and go breakfast options. We will do our best to improve and hope you give us another opportunity in the future

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en marzo de 2021
Respuesta de Diane White el 15 abr. 2021
Thank you for the great review!

6/10 Aceptable

Timothy

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Good service at at dated hotel.
We stayed for two nights and it was a nice stay. We had some issues with a flickering lights and remote to the TV not working but they were fixed quickly. The hotel could have been a bit cleaner like vacuuming wise. The hotel is definitely dated some of the wallpaper is bubbling and pealing.
Se hospedó 2 noches en marzo de 2021
Respuesta de Diane White el 15 abr. 2021
Thank you for taking the time to leave a review. I have shared your comments with the rest of the staff and do our best to fix the issues you encountered. Thank you again and we hope to see you next time!

10/10 Excelente

Mae

Se hospedó 1 noche en febrero de 2021
Respuesta de Diane White el 12 mar. 2021
Thank you for the great review!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing place, comfortable, yummy food!
Se hospedó 3 noches en febrero de 2021
Respuesta de Diane White el 12 mar. 2021
Thank you for the great review!

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super clean and great service! I would never expect this great of a hotel for such a low cost.
Se hospedó 4 noches en febrero de 2021
Respuesta de Diane White el 22 feb. 2021
Thank you so much for the wonderful review! It was a delight having you with us! We will continue to work hard to exceed your expectations and hope to see you again next time!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was cozy and it was easy to adjust to. dislike- the hot water took some time to get to hot.
Se hospedó 3 noches en febrero de 2021
Respuesta de Diane White el 22 feb. 2021
Thank you for the great review! We will continue to work hard to exceed your expectations and hope to see you again next time!

8/10 Bueno

Jacob

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thank You
Charlie and Tyler were phenomenal. We stayed for our honeymoon and had to book at the last minute. They were extremely accommodating. I was a little disappointed in the breakfast options and 2 years ago there were fresh cookies each night. No cookies this trip. Overall would come back, but possibly after Covid, when breakfast and cookies return. Charlie and Tyler deserve a raise, 10/10 hosts.
Se hospedó 3 noches en febrero de 2021
Respuesta de Diane White el 17 feb. 2021
Thank you so much for the great review! I have shared your comments with the rest of the staff and your kind words made their day! Thank you! Unfortunately with COVID restrictions, our breakfast options and the cookies have been limited or restricted. We are all hoping we can supply more products in the near future. Thank you again and we hope to see you next time!

10/10 Excelente

Wendi

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice large room
Se hospedó 1 noche en diciembre de 2020
Respuesta de Diane White el 5 ene. 2021
Thank you for the great review! We hope to see you next time!

4/10 Mediocre

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza
The staff at check-in were teriffic. I was upgraded to a slightly larger roon than I booked, which wasn't really needed as we were only there one night and there were only 2 of us. The room was on the 3rd level which isn't really a floor, they just have the rooms up at the top of strange little private staircases that the housekeepers can't take their cleaning carts up. It was the dirtiest room ive ever stayed in. Thankfully the bed seemed cleaner than anything else and we were exhausted so we just slept and then left. Literally every other surface in the room was dirty, filthy carpet, filthy windows, curtains, bathroom, tables, everything! Feont desk agent was above and beyond, I'm sure they would've moved us had we asked but we were too tired. I should've asked for a refund.
Se hospedó 1 noche en diciembre de 2020
Respuesta de Diane White el 21 dic. 2020
Thank you for taking the time to leave a review. I am sorry to hear you did not enjoy your recent stay. This is most certainly not a common occurrence and I will approach the housekeeping about this oversight. Thank you for bringing this to our attention and we hope you give us another opportunity in the future to exceed your expectations.