I never leave reviews. Card scanners were suboptimal, unable to check in when arrived late at night. (Several other occupants noted chronic scanner problems for building.) Called Turnkey vacation support twice and texted Turnkey support twice. They asked me to send them a picture of the nonworking card( what?). They said Home services would be available By NOON THE NEXT DAY?! (After an hour, I finally called local security, Strong Arm Security, they were awesome. Security arrived in 5 min and let my family and I in.) beautiful property, but awful awful support….so bad it was funny. Air Conditioning was very good. Prob 3 blocks from gondola loading area. Beds reminded me of back country tent camping (uncomfortable) . HOMEOWNER: Review your checkin process/switch management companies!!! emails keep saying “we will send you the door code”…the building doesn’t have key pads. And phone support, kept mentioning door code…talk about frustrating!