My family and I were elated when we found what we thought was a gem in Steamboat. The pictures were beautiful, I read the reviews and felt comfortable with the good and bad reviews. When we arrived, the “cleaning” crew was still there, as well as the spa cleaners, not a big deal! We had an errand to run, so we left for about an hour. When we returned, the “cleaners” were still there. At this point we we’re there 1 1/2 hours after the stated check in time. Once we we’re allowed in, we we’re greeted with an overwhelming dog urine smell, and several wet spots on the carpets throughout the home. There was also dog hair all over everything. We selected this home because it was pet friendly, but did not expect it to be as dirty as it was. We allowed our kids to have the upstairs rooms because the downstairs door didn’t lock properly and it made us uncomfortable. There’s NO A/C which would normally not be a big deal, except the majority of the windows in the house were inoperable which made it quite difficult to cool the house down. It was unusually warm while we were there so it was quite uncomfortable. The bed sheets on the upstairs beds were clean, but the downstairs bed, was quite obviously not. The sheets were obviously dirty and wrinkled as if they had been slept in and remade. The towels were also dirty and smelled like food. There was makeup on two of the towels. We ended up leaving a day early because we were so disheartened. Beautiful views, but needs work and DEEP CLEAN!