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Opiniones sobre Marble Inn Resort

4.5 out of 5
Marble Inn Resort
51 Dogwood Dr, Steady Brook, NL

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 307 de 553 opiniones" "
Evaluación: 8 - Bueno. 190 de 553 opiniones" "
Evaluación: 6 - Aceptable. 35 de 553 opiniones" "
Evaluación: 4 - Mediocre. 11 de 553 opiniones" "
Evaluación: 2 - Terrible. 10 de 553 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Pablo, Monterrey

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Espectaculares vistas Personal muy amable Cabañas funcionales
Se hospedó 3 noches en diciembre de 2019
Respuesta de Front Desk el 29 dic. 2019
Thank you for the kind comments and choosing to stay with us.

8/10 Bueno

Cameron

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Heat/AC unit was abnormally loud. But the rest of the stay was as expected. Peaceful and extremely friendly place to stay.
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk el 9 feb. 2024
Hello Cameron, Thank you for sharing your experience. We always work on improving things, so your feedback helps.

10/10 Excelente

Detlef

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de Front Desk el 11 nov. 2023
We are glad you enjoyed your stay Detlef! Thank you for your feedback.

8/10 Bueno

Nicole

Viajó con su pareja
Le gustó: Limpieza
Was disappointed that the restaurant was closed. We couldn’t use the pool or sauna. So was happy about that. We should have gotten a discount. We didn’t get use the resort!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk el 17 oct. 2023
Hello Nicole, Thank you for sharing your experience. We always work on improving things, so your feedback helps.

10/10 Excelente

Brad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The pool was amazing
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk el 14 sept. 2023
Thank you for your feedback , Brad. we will be happy to host you again in near future.

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely gorgeous and stunning area.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Front Desk el 8 sept. 2023
Thank you for your feedback Daniel! We are pleased you had a nice stay.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk Diane was amazing lived up to the NFLD charm and friendliness that you hear about. Joe was exceptional as well and always smiling. So nice to go to to place where they learn your name and have a conversation with you. The continental breakfast at the Cove excellent!!
Respuesta de Front Desk el 5 sept. 2023
Hello David. Thank you for the kind words. We are very please you enjoyed your stay - and had a good introduction to the province! We try our best to make our guest's stay a memorable experience. Hopefully we will see you again in the future.Kindly,

10/10 Excelente

Henry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk el 2 sept. 2023
Thank you Kim, for the feedback, greatly appreciated! We will be happy to assist you in near future again.

10/10 Excelente

Jesse

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk el 3 sept. 2023
Thank you for your feedback Jesse! We are pleased you had a nice stay.

6/10 Aceptable

Jacqueline

Viajó con su pareja
The service was not great , had to ask for clean towels , vending macjines not working properly , restauarant not great !
Se hospedó 3 noches en agosto de 2023
Respuesta de Front Desk el 22 ago. 2023
Thank you for your feedback, we always aim to improve. Kindly,

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk el 23 ago. 2023
Thank you John for your feedback! Hope to see you again.

2/10 Terrible

Michael

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
Although it is a lovely property there were no available amenities for us at resort. 1. On check-in we were given wrong directions to nearest community 2. We requested to rent paddle boards at 3 in the afternoon and were told they guide wasn't available till early evening and the guide would contact us. We were called 6:45 and initally told the guide was not available. A few minutes later we were called and told we could go at 7:30. At this point we felt it was too late. 3. We asked if we could use the Spa in the evening and were told yes. When we returned from supper we were told the nordic Spa wasnt available at that time but that they would call us. Finally at 8:45 in the evening we decided to go down to pool as we had no call regarding the Nordic SPA.The worker at the from desk informed us the pool was closed at 9pm but would permit us to go in for a few minutes. We went to area only to discover that no one was using the SPA or pool. Not sure why we were not permitted. 4. The dining room was closed so we had to travel to Cornerbrook for supper. 5. Normally we do fitness in the morning. We requested to use the gym prior to our 0730 departure (we were catching a ferry) only to be told that staff do not come in till 0730 so we could not get access to the fitness center. 6. Our stay included breakfast but since staff would not be in till 0730 we were told breakfast would not be available. 7. The air conditioner in the room did not work properly Lorraine.dougan63@gmail.
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk el 15 ago. 2023
Thank you for the feedback Michael. This matter was forwarded to our general manager.Kindly,

8/10 Bueno

Eugene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk el 1 ago. 2023
Thank you for your feedback! We greatly appreciate it.

6/10 Aceptable

William

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Beautiful surroundings. Accommodations are dated and could use an upgrading. Very limited breakfast options. Water was brown and not drinkable but yet no alternative water source was provided.
Se hospedó 3 noches en julio de 2023
Respuesta de Front Desk el 31 jul. 2023
Thank you very much William for you review. The yellow color to the water is the tannins from all the clay in Steady Brook. The water is drinkable but most people prefer to buy bottled water. We are sorry to hear that breakfast option was not good for you. We have taken your feedback on board, and we will address it accordingly. We hope you have a safe trip home.

8/10 Bueno

Adam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our room was clean and the staff were friendly
Se hospedó 3 noches en julio de 2023
Respuesta de Front Desk el 29 jul. 2023
Thank you for the review.

8/10 Bueno

Matt

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay, clean and friendly staff. Was disappointed with the breakfast. Only toast and cereal, coffee was always empty.
Se hospedó 2 noches en julio de 2023
Respuesta de Front Desk el 29 jul. 2023
Thank you for the review

10/10 Excelente

Cheng

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk el 22 jul. 2023
Thank you for your review, greatly appreciated! Hope to serve you again in the future.

4/10 Mediocre

George

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The rooms were ok. The property was not maintained well. The pool area was dirty and was in need of maintenance. They wanted to charge an extra $20 to use the hot tub and you had to schedule a swim time. It seemed like they were trying to discourage you from using the pool area. There was nobody at the front desk in the morning and when you called the number they provided it went directly to voicemail. It was generally a disappointment.
Se hospedó 2 noches en julio de 2023
Respuesta de Front Desk el 21 jul. 2023
Hello George. We encourage guests to book a swim time to make sure every guest gets at least one swim time a day in our busy season, which many guests seem to enjoy. Our pool and dry sauna are free of charge, the extra fee is for additional services. Our front desk hours are 7:30am which could be the reason why the phone went straight to voice mall - as after7:30 in the morning we have 2 lines where we can communicate with guests. We appreciate your feedback as it helps us grow and improve.

8/10 Bueno

Marcel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk el 22 jul. 2023
Dear Marcel, Thank you for your nice review. Glad to hear to enjoyed. we hope to see you again.

6/10 Aceptable

Crystal

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice hotel but I wouldnt go as far to say it is a resort. When i booked online it gave me 2 options. I could either get 2 twin beds or 1 king bed. I selected king bed and that showed on my receipt. When i arrived they told me i had 2 twin beds, which was not what i requested. The man at reception went to check and came back and said the issue was resolved. When we got to our room it was 2 twin beds pushed together. The beds were SUPER comfy but it was not an error on my part....they shouldnt give options if they are not going to follow thru. For a resort i expected much better views than what we had. Too much brush and trees blocking views to mountain and out our window all we could see was a car shelter tent and nothing else. We also could hear water running upstairs somewhere all night. I had a great nights sleep but for the price it is not worth it.
Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk el 20 jul. 2023
Thank you for your feedback Crystal. We apologize for the confusion on the room set-up. We try to make sure the name Split-King Suite describes the type of room you can except. We will keep improving our service.

4/10 Mediocre

Saraha

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We were turned away from the restaurant after our flight due to lack of staff. Pool during the day was too cold and the rooms in the main building need a balcony
Se hospedó 4 noches en julio de 2023
Respuesta de Front Desk el 20 jul. 2023
We are sorry to hear you had those issues. Thank you for your feedback as it helps us improve.

4/10 Mediocre

eunhee

Viajó con su familia
No le gustó: Comodidad de la habitación
Water issue
Water condition is terrible. We couldn't take a shower because color of water. Couldn't use tap water cause the water color is brown... They must explain this to customers or refund for discomfort of not being use water.
Se hospedó 2 noches en julio de 2023
Respuesta de Rahul el 12 jul. 2023
Dear Guest, the water here appears yellow in color because of minerals we have in this particular area. The water is otherwise safe to consume and use.

10/10 Excelente

Cameron

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pool and services are fantastic. The property even has some live chickens roaming!
Se hospedó 2 noches en julio de 2023
Respuesta de Front Desk el 6 jul. 2023
Hi Cameron! Thank you again for your kind words and feedback. We are very pleased you enjoyed your stay. Hope to see you again in the future.Kindly.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Front Desk el 22 jun. 2023
Thank you for your review, greatly appreciated!Hope to serve you again in the future.

8/10 Bueno

Hauna

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Large spacious room. Easy check-in/check-out.
Se hospedó 3 noches en abril de 2023
Respuesta de Front Desk el 17 abr. 2023
Thank you for visiting us, hope you come again.

10/10 Excelente

Colin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful place.
Great room and stay. Incredible dining experience. Well worth your time. A Plus.
Se hospedó 2 noches en marzo de 2023
Respuesta de Front Desk at the Marble Inn Resort el 28 mar. 2023
Hello Colin, Thank you for your review. Happy to hear you enjoyed your stay Incredible dining experience, we look forward to seeing you again!

10/10 Excelente

Ashley

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was absolutely beautiful. It was a walking distance to Marble Mountain ski resort. The hotel itself was clean, quiet, and the staff were helpful and friendly. There was also a pool with a thermal spa. I would definitely recommend booking an evening in the thermal spa. The pool is refreshing, the Labradorite mineral bath is so relaxing, and the saunas were absolutely perfect after a cold day of skiing. If you're looking for somewhere to stay that's close to Marble Mountain, and the Humber River, I would definitely recommend this place.
Respuesta de Joe el 12 mar. 2023
We are grateful for you trusting us with your accommodation and vacation needs. We hope you can come again in the near future and experience more of our hospitality. We strive to make every stay as restful and enjoyable as possible.

8/10 Bueno

Shawn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice spot close to marble mountain. Overall pretty clean and nice.
Se hospedó 1 noche en octubre de 2022
Respuesta de Front Desk at the Marble Inn Resort el 23 oct. 2022
Dear Shawn, Thank you for your nice review. Glad to hear to enjoyed. we hope to see you again.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2022
Respuesta de Front Desk at the Marble Inn Resort el 9 oct. 2022
Thank you for visiting us, hope you come again

10/10 Excelente

Tim

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I stay during the off-season, it was nice and quiet. I thoroughly enjoyed a meal in the restaurant. The staff was super friendly. Definitely would stay again.
Se hospedó 2 noches en octubre de 2022
Respuesta de Front Desk at the Marble Inn Resort el 8 oct. 2022
Thank you Tim. It was a pleasure having you stay!

10/10 Excelente

Debbie

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Jack

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Sadaf

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing staff and very clean and safe area. Very pleased with our stay
Se hospedó 3 noches en septiembre de 2022
Respuesta de Front Desk at the Marble Inn Resort el 25 sept. 2022
Hello Sadaf,Thank you for you review. We are happy to hear you enjoyed your stay, we look forward to welcoming you again.

10/10 Excelente

A J

Se hospedó 1 noche en septiembre de 2022
Respuesta de Front Desk at the Marble Inn Resort el 26 sept. 2022
Thank you for your review. We are happy to see you enjoyed your stay with us.

10/10 Excelente

Martin

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice! Will book again
Se hospedó 2 noches en septiembre de 2022
Respuesta de Front Desk at the Marble Inn Resort el 15 sept. 2022
Hello Martin,Thank you for your review. Happy to hear you enjoyed your stay, we look forward to seeing you again!

10/10 Excelente

Vickie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful place clean & friendly service
Se hospedó 3 noches en septiembre de 2022
Respuesta de Front Desk at the Marble Inn Resort el 12 sept. 2022
Thank you for your review Vickie. We are happy to hear you enjoyed your stay.

8/10 Bueno

Eva

Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Faron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2022
Respuesta de Front Desk at the Marble Inn Resort el 10 sept. 2022
Thank you for your feedback.

10/10 Excelente

hesam

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing place to stay
Se hospedó 1 noche en septiembre de 2022
Respuesta de Front Desk at the Marble Inn Resort el 10 sept. 2022
Hi Hesam, thank you for the review. It was a pleasure having you stay with us, we look forward to your next visit. Take care

10/10 Excelente

Maciej

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay and explore Gros Morne
Great place to stay and explore Gros Morne. Had a 1 bedroom suite with fully equipped kitchen, it's spacious and comfy with a nice mountain view.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Front Desk at the Marble Inn Resort el 7 sept. 2022
Hello Maciej. Thank you for taking your time to provide your feedback! We are very glad you enjoyed your stay. Kind regards,

8/10 Bueno

Frank

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Lisa

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Was a grrat place to lay our heads but unsatisfied with having to go to the front desk continually to ask for the extra items we needed as I clearly stated there were 2 adults & 1 child, we were supplied enough bedding, towels, toiletries for even 1 person We had just travelled from a resort that had cleaning staff daily who happily replenished our items needed
Se hospedó 3 noches en agosto de 2022
Respuesta de Front Desk at the Marble Inn Resort el 6 sept. 2022
Thank you for your review Lisa, we appreciate your feedback.

10/10 Excelente

Rick

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful place to stay. Would definitely stay at the Marble Inn again
Se hospedó 2 noches en septiembre de 2022
Respuesta de Front Desk at the Marble Inn Resort el 5 sept. 2022
Dear Rick,Thank you for taking the time to leave a review. We look forward to welcoming you again.

10/10 Excelente

Timothy, Nepean

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful place to base our family for a week in western Newfoundland. The 10-year old condos look as though they were built yesterday. The restaurant is top quality. The manager/owner was always around and gave us lots of tips. Kayaking and swimming in the River was great, as was relaxing in the sauna and indoor salt pool. We enjoyed the nearby ziplining and mountain hikes. We twice went Northeast to Gros Morne National Park for superb hiking, and we also went west to Blow Me Down Provincial Park and Bottle Cove (the latter a hidden gem). Basing ourselves just east of Corner Brook was a great decision as it allowed so many options that were not too far from the ferry to/from Nova Scotia.
Se hospedó 5 noches en agosto de 2022
Respuesta de Front Desk at the Marble Inn Resort el 4 sept. 2022
Hello Timothy!We are very pleased you were happy with your stay. Sounds like you had a great trip!Hopefully you visit us again next year.Kind regards!

8/10 Bueno

Jamie

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was great. I only have 2 small complaints. The pull out couch bed was very uncomfortable, and the toilet paper was single ply. It maybe more eco friendly or easier on the sewer, however it is way to flimsy and you end up using twice as much. Everything else was great!
Se hospedó 4 noches en agosto de 2022
Respuesta de Front Desk at the Marble Inn Resort el 30 ago. 2022
We are glad you enjoyed your stay Jamie! Thank you for the feedback, we will take your comments into consideration.

8/10 Bueno

Sean

Se hospedó 4 noches en agosto de 2022

8/10 Bueno

Roxanne

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios
There were a lot of amenities there but we couldn’t use any except a pool that wasn’t even filled. The towels in the room weren’t enough of all of us and they were like sand paper they were so rough
Se hospedó 2 noches en agosto de 2022
Respuesta de Front Desk at the Marble Inn Resort el 30 ago. 2022
Roxanne, we are sorry you faced some issues with your stay. Thank you for your feedback.

10/10 Excelente

George

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The river lookout was fabulous. Loved watching the people floating down the river. Loved the deck on the room. The restaurant food was excellent. The two bedroom condo was very nice, bathrooms were updated and well appointed. It was a great experience.
Se hospedó 4 noches en agosto de 2022
Respuesta de Front Desk at the Marble Inn Resort el 28 ago. 2022
We are happy to hear you enjoyed your stay! Thank you George.

6/10 Aceptable

Sandra

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Nice but disappointing
Although beautiful and well-maintained, we had a few concerns. Knowing we had booked for 3 people (2 adults and 1 child) in a suite with a bed and a pull-out couch, I never would have guessed that we would be expected to make the pull-out bed ourselves. We also had to ask for another bath towel since only 2 were left in our room. Again, we booked 3 people... With the A/C in the bedroom and the door closed while sleeping, the outer area with the couch was stifling for my son. Opening the window was not an option with the highway noise. When we went for dinner, we were asked if we had a reservation. (When we registered, the girl at the desk merely told us when the restaurant opened.) After responding that we did not, the server/hostess said it would have been a good idea. We were in no position to drive as we had had a few drinks in our room. I believe that is the only reason she said she would find us something. On the way to our table, she told another employee not to accept anymore "walk-ins", like we were the plague. The restaurant was pretty empty at that point. The server/hostess never returned to ask about our meals, but she did for others. When finished, I had to go look for her for our bill because she never came back to our table. When we left, the restaurant was not even half full (reservation needed?). When we returned to our room, my husband made himself a pb&j sandwich because, " I have never left a restaurant hungry". Tiny portions, big prices and poor service.
Se hospedó 1 noche en agosto de 2022
Respuesta de Front Desk at the Marble Inn Resort el 28 ago. 2022
Hello Sandra,Thank you for your feedback. This review will be addressed to our Manager.Regards

8/10 Bueno

Robert

Se hospedó 1 noche en agosto de 2022