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Opiniones sobre Motel 6 Statesville, NC

2 out of 5
Motel 6 Statesville, NC
1137 Morland Dr, Statesville, NC

Opiniones

6,2
Evaluación: 10 - Excelente. 60 de 344 opiniones" "
Evaluación: 8 - Bueno. 78 de 344 opiniones" "
Evaluación: 6 - Aceptable. 90 de 344 opiniones" "
Evaluación: 4 - Mediocre. 55 de 344 opiniones" "
Evaluación: 2 - Terrible. 61 de 344 opiniones" "

6,6/10

Limpieza

6,4/10

Personal y atención

4,6/10

Servicios

6,2/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

louise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de manager el 29 abr. 2024
Thank you for taking time to share your feedback with us. We're glad that you enjoyed your stayed with us.

10/10 Excelente

STEVEN

Le gustó: Estado de la propiedad e instalaciones
Cool
Se hospedó 1 noche en abril de 2024
Respuesta de manager el 24 abr. 2024
Thank you so much for sharing your experience with us. We're glad that you enjoyed your stay with us.

8/10 Bueno

Jessica

Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kind staff, pet friendly, pretty clean. I like that they offer both smoking and non smoking rooms. From what I witnessed, people generally kept to their self. Overall 4/5 stars, would definitely stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de manager el 19 abr. 2024
Thank you Jessica for taking your time leaving feedback. We are glad to hear that you enjoy your stay with us. Looking forward to to see you again in future. Thank you.

8/10 Bueno

James

Se hospedó 1 noche en marzo de 2024
Respuesta de manager el 12 abr. 2024
Thank you James for taking time to give your feedback on your recent stay. We appreciate your time and honest review.

10/10 Excelente

Joyner

Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team el 28 mar. 2024
Hi Joyner,Thank you for the perfect rating!! Maz K.#Team6

4/10 Mediocre

LaTrisha

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza
The bed was very lumpy bc of what it was help in on under the bed. The pillows were very small and flat and the bathroom was rather dirty
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team el 27 feb. 2024
Hi LaTrisha,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Bueno

Tim

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Property Manager el 30 ene. 2024
Thank you taking time to share your feedback. Hope we have opportunity to serve you better in future.

8/10 Bueno

pat

Le gustó: Limpieza, personal y atención

6/10 Aceptable

Danny

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones

10/10 Excelente

Joy

Viajó con su familia
Le gustó: Personal y atención
Se hospedó 14 noches en noviembre de 2023

10/10 Excelente

Susanne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Motel 6
Would stay there again
Se hospedó 1 noche en noviembre de 2023
Respuesta de Property Manager el 30 nov. 2023
Thank you Susanne for your time to share a review. we hope to have an opportunity to serve you better in future.

8/10 Bueno

Tim

Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Amanda Jean

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel room was certainly not a non smoking room . The hallways smelled awful and I had to air out the room when we arrived. Late evening early morning we had people screaming outside. The come to the second floor floor where we were screaming and threatening staff . The person prior to that was trying to open my hotel room door along with others. When I spoke to the staff about it in the morning all that they said was sorry and didn't offer anything else. I most certainly will NEVER stay at this hotel again.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Mckinley

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 14 noches en noviembre de 2023
Respuesta de Property Manager el 21 nov. 2023
Thank you for time and feedback with us.

8/10 Bueno

Lee, Canton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was ok but didn’t feel comfortable
Se hospedó 1 noche en noviembre de 2023
Respuesta de Property Manager el 13 nov. 2023
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced.

8/10 Bueno

Michel

Se hospedó 1 noche en noviembre de 2023
Respuesta de Property Manager el 13 nov. 2023
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We hope to have the opportunity to serve you better in the future.

10/10 Excelente

Mckinley

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 14 noches en octubre de 2023
Respuesta de Property Manager el 6 nov. 2023
Thank you for taking the time to share your experience. We're glad that you liked our hospitality.

8/10 Bueno

Joseph

Se hospedó 1 noche en noviembre de 2023
Respuesta de Property Manager el 27 nov. 2023
Thank you for your feedback. We appreciate your time and to share your honest feedback.

10/10 Excelente

Aiyana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Property Manager el 6 nov. 2023
Thank you for taking the time to share your experience.

10/10 Excelente

Aiyana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Property Manager el 31 oct. 2023
Thank your taking your time to leave feedback.

8/10 Bueno

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Property Manager el 31 oct. 2023
Thank you for taking your time to share your experience.

10/10 Excelente

Aiyana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Property Manager el 31 oct. 2023
Hello Aiyana,Thank you for taking your time to share your experience. We appreciate your time and honest reviews.

4/10 Mediocre

Xuzun

Se hospedó 1 noche en octubre de 2023
Respuesta de Property Manager el 27 nov. 2023
Thank you for taking your time to share your experience. We're sorry that your recent visit wasn't up to your expectation. We apologize for any inconvenience and frustration you may have experienced.

10/10 Excelente

Tiffany

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Property Manager el 26 oct. 2023
Dear Tiffany,Thank you for taking the time to share your experience.

2/10 Terrible

Jennifer

Se hospedó 2 noches en octubre de 2023
Respuesta de Property Manager el 26 oct. 2023
Dear Jennifer,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.

10/10 Excelente

Darrius

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Property Manager el 23 oct. 2023
Thank you for you feedback.

10/10 Excelente

Joy

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Decent hotel
Very small room but decent for l the price and they allow animals which is awesome customer service people in the office are very very nice . had a couple lights that were out in room and bed had a stain on it but besides that pretty decent for the price like I said.
Se hospedó 14 noches en octubre de 2023
Respuesta de Property Manager el 23 oct. 2023
Thank you for your feedback and we really appreciate your time and concern during your stay with us.

10/10 Excelente

Darrius

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Property Manager el 15 oct. 2023
Thank you so much for taking the time and leave us feedback!

10/10 Excelente

Joy

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 14 noches en septiembre de 2023
Respuesta de Property Manager el 15 oct. 2023
Thank you so much for sharing your experience with us.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My stay was great. Staff all friendly and helpful. My room was clean and comfortable. I will definitely stay here again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Property Manager el 8 oct. 2023
Hi Elizabeth,Thank you for taking your time to leave us feedback. We're glad that you enjoy your stay and hope to see you again.

10/10 Excelente

Darrius

Se hospedó 1 noche en octubre de 2023
Respuesta de Property Manager el 8 oct. 2023
Hi Darrius,Thank you so much for taking your time to leave us feedback.

2/10 Terrible

Tina

Viajó con su familia y niños pequeños, Viajó por negocios, Viajó con su familia, Viajó con mascotas
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was dirty!! There were roaches in the room… Disgusting!! Drug deals going on in the parking lot but the 2 guys that worked there were very nice and friendly!! There’s a red roof plus a couple miles up the road that was way better!!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brand Experience Team el 6 oct. 2023
Hi Tina,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Bueno

Joy

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 14 noches en septiembre de 2023
Respuesta de Property Manager el 1 oct. 2023
Thank you so much for sharing your experience with us!

10/10 Excelente

lewis

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Property Manager el 1 oct. 2023
Thank you so much for sharing your experience with us!

6/10 Aceptable

Veronica

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Friendly staff but the room could have been cleaner, the ac didn't work, the marijuana smell was very strong to the point that it was very nauseating.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team el 28 sept. 2023
Hi Veronica,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excelente

Amber

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome understanding Employees💋
Respuesta de Brand Experience Team el 18 sept. 2023
Hi Amber,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Mediocre

Elaine

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Get what you pay for
The front desk clerk was nice. The maid was very rude and unfriendly. The rooms cleanliness was satisfactory, with the exception of the roaches. And there were homeless people staying in the parking lot along with people hanging around the dumpster behins the hotel. Very uncomfortable place to stay
Se hospedó 2 noches en septiembre de 2023
Respuesta de Property Manager el 11 sept. 2023
Thank you for sharing your experience from your recent stay, Elaine. First and foremost accept my sincerest apologies for the unsatisfactory experience you had during your time with us. We always want to create welcoming, positive and safe hotel experience and we're disheartened to learn of your disappointment. I hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.

8/10 Bueno

Stanley

Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Property Manager el 11 sept. 2023
We're so grateful the you took the time to share your feedback with us. Since your feedback wasn't detailed, we would love to hear more about you stay with us. If there's anything which we can do to serve you better or improve our service, feel free to let us know!Have a great day.

6/10 Aceptable

Marie

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Its been a good stay
Se hospedó 1 noche en septiembre de 2023
Respuesta de Property Manager el 5 sept. 2023
Thank you for staying with us. We appreciate your feedback!

6/10 Aceptable

Marie

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza
No le gustó: Personal y atención
Ok
Se hospedó 1 noche en agosto de 2023
Respuesta de Property Manager el 9 sept. 2023
Thank you for your feedback.

8/10 Bueno

Marie

Ok
Se hospedó 1 noche en agosto de 2023
Respuesta de Property Manager el 9 sept. 2023
Thank you for your feedback.

6/10 Aceptable

Marie

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Kool
Se hospedó 2 noches en agosto de 2023
Respuesta de Property Manager el 9 sept. 2023
Thank you for your feedback.

8/10 Bueno

Marie

Viajó con su familia, Viajó con mascotas
No le gustó: Limpieza, personal y atención
Ok
Se hospedó 1 noche en agosto de 2023
Respuesta de Property Manager el 9 sept. 2023
Thank you for your feedback.

8/10 Bueno

Marie

Le gustó: Limpieza, personal y atención
Nice
Se hospedó 3 noches en agosto de 2023
Respuesta de Property Manager el 9 sept. 2023
Thank you for your feedback.

2/10 Terrible

Amber

Se hospedó 3 noches en agosto de 2023
Respuesta de Property Manager el 18 sept. 2023
Sorry to hear that we could not make you happy during your stay with us. If you can tell more about your stay and inconvenience, we can see where needs to work on. Here is our email: M64078BO@6franchise.com.We're sorry for the inconvenience, and we'll do everything we can to fix the issues.

8/10 Bueno

Marie

Viajó con su pareja
No le gustó: Servicios
For most of all its ok.
Se hospedó 1 noche en agosto de 2023
Respuesta de Property Manager el 30 ago. 2023
Hi Guest, Thank you very much for making time to give us feedback. Let us know what we can do better.

2/10 Terrible

Deborah

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was dirty, very poor cleaning, no soap or shampoo. No toliet paper holder, shower/tub was extremely slippery, no mat. Hard to understand the Associate/Owner? at check in. Ice machine was broken
Se hospedó 1 noche en agosto de 2023
Respuesta de Property Manager el 18 ago. 2023
Hi Deborah, Thank you very much for making time to give us feedback. We're really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again.

8/10 Bueno

Joel

Se hospedó 1 noche en agosto de 2023
Respuesta de Property Manager el 18 ago. 2023
Thank you for your time and feedback.

2/10 Terrible

Nathan

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Ravi el 27 ago. 2023
Hi Guest, Thank you very much for making time to give us feedback. We're really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Minor issues
A/C unit was very load. Also watching TV, the mattress kept sliding down. We had to keep pushing it up several times. Also no cell service or internet on my phone. Wi-Fi was available. Room was remodeled and clean.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team el 25 jul. 2023
Hi Traveler, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6