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Opiniones sobre Comfort Inn & Suites Statesville - Mooresville

2.5 out of 5
Comfort Inn & Suites Statesville - Mooresville
1214 Greenland Drive, Statesville, NC

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 273 de 932 opiniones" "
Evaluación: 8 - Bueno. 346 de 932 opiniones" "
Evaluación: 6 - Aceptable. 158 de 932 opiniones" "
Evaluación: 4 - Mediocre. 99 de 932 opiniones" "
Evaluación: 2 - Terrible. 56 de 932 opiniones" "

7,8/10

Limpieza

8,2/10

Personal y atención

7,2/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Ignacio

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

ANGELICA CASTRO

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ninguno
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Abner

Se hospedó 7 noches en junio de 2023
Respuesta de General Manager el 31 jul. 2023
Thank you for the 5 out of 5 review. We appreciate your business.

2/10 Terrible

Casey

Viajó con su pareja
No le gustó: Servicios
Everything about this hotel was terrible! The pool was closed, the gym had one piece of working equipment, the sauna wasn't working, the staff was absolutely terrible, got stuck in the staircase because the exit was locked which was the same exit for emergencies then room service came beating on the door at 9am and played their music as loud as they could in the hallway. Wouldn't recommend this place for anyone!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Janet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Deborah

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Staff was helpful and friendly. They had a pool and it looked clean and inviting. But it was closed. There was a hot breakfast but the early workers wiped it out before 7:30am and it didn’t get replenished. Bathroom upgrading. They are pet as we had our cat and you wouldn’t know it was as the rooms were clean and odor free. Dining close by and the morning waffles were delicious. I had strawberry batter. 😋
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Gary

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Laura

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great price for a safe hotel night stay.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Vicky

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in was fast easy. Breakfast was normal. Waffles, eggs, sausage gravy. Our room however had a moldy smell especially in the bathroom.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Thank you for the 5 out of 5 review and your feedback as we use our guest feedback to always improve upon every aspect of the hotel to ensure we continual to meet our guest expectations.

4/10 Mediocre

Haley

Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Thank you for taking the time to review us.

10/10 Excelente

Kristen, Caledonia

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place. Great breakfast!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
We do a wonderful breakfast as you shared. Thank you.

8/10 Bueno

Pam

Parts of the hotel looked dated and in need of decor improvements and paint job!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
We are nearing end of life of last renovation and already have another scheduled. Thank you for the 4 out of 5 review.

10/10 Excelente

Dixie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The breakfast bar had a great selection!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Our buffet exceeds many hotels of similar comparison.

8/10 Bueno

Aldo, Stouffville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Check-in in was easy and staff was very efficient. Rooms are very clean but a bit dated. Could use a major renovation.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Thank you for sharing we are clean and we do have a renovation scheduled for near future.

10/10 Excelente

Don

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Comfortable says it all. Thank you.

6/10 Aceptable

Donna

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Lori

Viajó con su familia, Viajó con mascotas
Unique dog park
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 30 abr. 2024
We do offer a large space for our fury guests that their owners appreciate.

8/10 Bueno

Claudette

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Thank you.

4/10 Mediocre

Susan

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
The hallway smells like an old musty hotel. The room smelled like old cigarettes. There was no way to open a window to get some fresh air. The refrigerator was loud, so we had to turn it off. A fire alarm went off at 10:30PM. The paint was peeling in the bathroom.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
We are a non smoking hotel but some guest choose to violate this policy. We appreciate guest who follow policy for the comfort of all guest. IT's a time consuming process to remove smoke from the property. It takes multiple cleaning applications. Fire safety is never an inconvenience no matter the situation.

8/10 Bueno

Richard

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient to the Interstate. Some roadside noise . Average breakfast
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Easy off/on access is very convenience to keep you traveling in your travels.

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff at check in and check out were very friendly and professional. The lobby and room very very clean. Lots of choices for breakfast. Nice comfortable room and no problems with the wifi.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 30 abr. 2024
We appreciate you sharing with us and others your exceptional stay.

6/10 Aceptable

Dave

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Smells old
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 3 abr. 2024
We are an older property but maintain a fresh clean hotel per Brand, AAA and Health Department inspections. We have an update scheduled to refresh and provide a new look in the near future.

6/10 Aceptable

theresa

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property said it has a bar and lounge and it was to closed.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 3 abr. 2024
We do have a bar and lounge but have experienced high turnover rate with bar tenders, and the bar closes in between the hotel recruiting a bar tender to fill this position. We apologize for any inconvenience this might of caused as we continue to work through this situation post covid which has resulted in challenging job retentions.

6/10 Aceptable

Ghislain

Viajó con su pareja
No le gustó: Servicios
I am sorry to say that I was disappointed in the room we had I can’t really say how clean it was since I didn’t take a shower there we streaks on the wall of the shower, there was rust at the bottom. The whole toilet paper holder came off the wall. There was a few other things but those were th worst. So I was not feeling I was in a clean room… I’m sad about it cause I always felt comfort was always my go to when I travel. Please keep you coffee, tea, hot water HOT for those leaving very early in the morning…
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 3 abr. 2024
While this guest was concerned about cleanliness, we have received exceptional cleanliness scores from Brand, AAA and Health Departments. We are an older property and at the end of lifespan of last renovation and do have another renovation scheduled for the near future. We wish this guest engaged our staff and we could of resolved this by providing another room. Our staff is here to assist with any needs or concerns our guest might have.

10/10 Excelente

Wendy

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Close to the highway easy parking and easy to check in. Friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 18 mar. 2024
Thank you for the positive review. We hope to see you again.

2/10 Terrible

Lillian

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 18 mar. 2024
Thank you for taking time to review us. We use guest feedback to continue to ensure we provide our guest with a satisfactory stay.

10/10 Excelente

Thomas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to areas we want to see.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 18 mar. 2024
Love the. 5 out of 5 review. Thank you.

10/10 Excelente

edward

Le gustó: Personal y atención, estado de la propiedad e instalaciones
good experience
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 6 mar. 2024
We love hearing about those great experiences. Thank you.

8/10 Bueno

Keith

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There is no truck parking which said there were
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 18 mar. 2024
Truck parking is very limited on main drive that parcels the hotel parking. Staff can assist when help is needed on where to park.

10/10 Excelente

Roger

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I actually can't find anything to improve on
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 6 mar. 2024
Thank you but we are always looking forward to further improve on our services to provide our guest with exceptional experiences. From the entire staff, thank you and we look forward to seeing you again.

6/10 Aceptable

Timothy

Viajó con su pareja
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Everything was amazing especially the bed except we saw a roach. WE got there late and they gave us late checkout which was very nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 18 mar. 2024
We’re glad everything was great but that tiny issue you mention. Our commercial provide that oversees that has been notified.

4/10 Mediocre

CATHY

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We felt safe, however the room smelled like your granma's powder. Wall in toom dirty. It was very easy to check in and out.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 18 mar. 2024
Safe is always important. Our room refreshers will be reviewed to ensure dispensed to leave a neutral smell that’s not overwhelming or under powered.

6/10 Aceptable

Glenn Rhinier

No le gustó: Estado de la propiedad e instalaciones
Hotel needs updated. It was clean but I would have expected it in better condition for a comfort inn
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 6 mar. 2024
We are nearing the end of lifetime for our last update and already have one for the future scheduled to provide a refreshed look. Thank you for acknowledging we was clean. Our staff appreciates that.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good value and quality
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 6 mar. 2024
Love seeing that 5 out of 5. We feel we do provide value, exceptional service with our warm friendly staff, and clean comfortable rooms. Thank you for sharing your experience.

8/10 Bueno

Terry

Viajó con su pareja
Le gustó: Personal y atención
Just looked ok only
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 18 mar. 2024
Thank you for the 4 out of 5 review.

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 6 mar. 2024
Love seeing that 10 out of 10. We look forward to welcoming you back in the future.

6/10 Aceptable

Patricia

No le gustó: Estado de la propiedad e instalaciones
Comfort Inn Statesville
We have stayed at this hotel for years while travelling to Florida. A noted decline in cleanliness and general upkeep was visible this time around. Taps leaked, sink was plugged. We had to move from our original room. New room was marginally better. Have new owners taken over?
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 18 mar. 2024
Our staff continues to strive for exceptional stays for our guest. We are an older property scheduled for an update in the near future but continue to provide exceptional clean rooms based our unannounced inspections from Brand, AAA and Health Department. We look forward to making strides to meet and exceed each guest expectation.

8/10 Bueno

Nancy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 6 mar. 2024
Thank you for the review. We enjoy hearing from our guest.

2/10 Terrible

Kate

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 6 mar. 2024
Thank you for taking the time to leave us a review. We value feedback so we may continue to provide services that meet and exceed our guest expectations.

8/10 Bueno

Virginia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfortable clean room. Nice staff. Hot and cold breakfast. Great value at great price. We'll be back.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 6 mar. 2024
We love hearing about our guest positive experience and we look forward to you returning. Thank you.

6/10 Aceptable

Stacy

Viajó con su pareja, Viajó con mascotas
Bar was not open.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 6 mar. 2024
Unfortunately, the bar is is the only area of hotel that we continue to experience a staffing issue with. The rest of the hotel has remained staff with many staff members being with hotel for an extended period of time. We are contently recruiting to fill the bar position. Thank you for your review.

6/10 Aceptable

John

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 6 mar. 2024
Thank you for reviewing us. We appreciate it.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The room was comfortable. The Shower had a problem, it didn't work properly. Otherwise, great place, will probably stay there again
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 6 mar. 2024
Thank you for sharing your experience with us and others. We hope you reported the shower issue to staff so this could be address. We have shared it from this review with our Maintenance to look into.

6/10 Aceptable

Sarah

Viajó con su pareja
Le gustó: Personal y atención
Convenient stay right off the interstate. Staff was very friendly and kind! The bed we stayed in had a large stain on the cover, which was a turn off. Also, lots of women’s hair all over the room, in the bed, etc. bathroom was very clean. Room was dated but the price reflects that. Overall an average place to stay.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Nicole

Viajó con su familia
No le gustó: Personal y atención, comodidad de la habitación
Read the reviews
Breakfast was disgusting and the worker are very rude
Se hospedó 5 noches en diciembre de 2023
Respuesta de General Manager el 4 ene. 2024
Always disappointing to hear of a less than ideal experience especially when numerus reviews state great breakfast and lovely host. We will continue to ensure we are doing our best to meet and exceed all of our guest experiences.

8/10 Bueno

Kimberly

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager el 18 mar. 2024
Thank you for you positive scored review.

8/10 Bueno

Selma

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Breakfast was pretty good, bed was comfortable, room was quiet.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 4 ene. 2024
We're delighted your expectations were met and exceeded. We look forward to seeing you again.

10/10 Excelente

Chandra

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de General Manager el 4 ene. 2024
We appreciate the 5 out of 5 review. Thank you.

10/10 Excelente

Chandra

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Respuesta de General Manager el 4 ene. 2024
5 out of 5 review. Thank you for your business.

6/10 Aceptable

Harish

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 4 ene. 2024
Thank you for taking the time to review us. We appreciate it.