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Opiniones sobre The Penn Stater Hotel and Conference Center

3.5 out of 5
The Penn Stater Hotel and Conference Center
215 Innovation Boulevard, State College, PA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 634 de 1000 opiniones" "
Evaluación: 8 - Bueno. 232 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 87 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 33 de 1000 opiniones" "
Evaluación: 2 - Terrible. 14 de 1000 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Samira K.

Se hospedó 6 noches en agosto de 2023
Respuesta de Ryan - GM el 9 sept. 2023
Thank you for your rating. We are sorry we did not meet your expectations. We hope that you will give us another chance some time

4/10 Mediocre

David

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
La atención del personal.
Se hospedó 1 noche en julio de 2023
Respuesta de Ryan - GM el 6 jul. 2023
Thank you for your review. We are sorry we missed the mark on your visit. We hope that you will come back and see us again to give us another chance.

10/10 Excelente

Carlos G.

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo bien.
Se hospedó 1 noche en marzo de 2023
Respuesta de Ryan - GM el 8 may. 2023
Thank you for your excellent review! We are so glad that you enjoyed your stay so much and we hope that you will come see us again.

8/10 Bueno

Vivianne Iglesias

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice overall
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

JUAN E

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recomendable
Buena experiencia y muy cómodas instalaciones Buena relación calidad precio. Ofrecen bebidas en recepción, pero no hubo mientras estuve hospedado
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Yasmin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en agosto de 2019

6/10 Aceptable

Laura

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Room was dates. Carpet and furniture was worn.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

norm

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Karl Jones el 11 may. 2024
Thank you for your feedback

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Karl Jones el 12 may. 2024
Thank you for your feedback

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Ryan - GM el 9 may. 2024
Thank you for your great review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

10/10 Excelente

frankie, St Louis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ryan - GM el 7 may. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

10/10 Excelente

Rita

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2024
Respuesta de Ryan - GM el 7 may. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

10/10 Excelente

Judy and Jerry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Works for us. Dinner at Champs sports bar a few miles away was great. Grabbed an Ice cream from the Berkey Creamery. Delicious. Great rate for the night a day after graduation.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ryan - GM el 6 may. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

10/10 Excelente

Eduard, River Vale

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice , quiet place , close to Penn State University.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ryan - GM el 6 may. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

10/10 Excelente

Attracta

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Carpet was very worn and stained. Beds were very small
Se hospedó 2 noches en abril de 2024
Respuesta de Ryan - GM el 3 may. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

8/10 Bueno

Mark

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Ryan - GM el 2 may. 2024
Thank you for your great review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

8/10 Bueno

Debra, Wexford

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Ryan - GM el 29 abr. 2024
Thank you for your great review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

6/10 Aceptable

Jawana

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The rooms and bathrooms need some serious upgrading specially for the price. Very outdated. Overall property was ok and close to the campus. Staff was pleasant.
Se hospedó 2 noches en abril de 2024
Respuesta de Ryan - GM el 29 abr. 2024
Thank you for your review. We are sorry we did not do more to ensure your comfort and satisfaction. We hope that you will come give us another chance some time.

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service. Shuttle safely got us to our event and picked us up.
Se hospedó 1 noche en abril de 2024
Respuesta de Karl Jones el 28 abr. 2024
Thank you for your feedback

10/10 Excelente

William

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Extremely convenient and easy to access
Se hospedó 3 noches en abril de 2024
Respuesta de Ryan - GM el 26 abr. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

6/10 Aceptable

David, Erie

Le gustó: Personal y atención
Se hospedó 3 noches en abril de 2024
Respuesta de Ryan - GM el 26 abr. 2024
Thank you for your review. We are sorry we did not do more to ensure your comfort and satisfaction. We hope that you will come give us another chance some time.

8/10 Bueno

brian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just outside the sports areas to make it quiet and relaxing.
Se hospedó 3 noches en abril de 2024
Respuesta de Ryan - GM el 22 abr. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

8/10 Bueno

Kyle, St. Petersburg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Karl Jones el 12 may. 2024
Thank you for your feedback

10/10 Excelente

Ryan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellence.
Se hospedó 3 noches en abril de 2024
Respuesta de Karl Jones el 22 abr. 2024
Thank you for your feedback

10/10 Excelente

Brian, Maple Glen

Se hospedó 1 noche en abril de 2024
Respuesta de Karl Jones el 11 may. 2024
Thank you for your feedback

10/10 Excelente

Alexandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Will stay here again!
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Lisa

Viajó con su familia, Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones
Restaurant was very good hotel room had wet bathmat, carpet was not vacuumed, bathroom small and door not in good conditiond
Se hospedó 2 noches en abril de 2024
Respuesta de Ryan - GM el 15 abr. 2024
Thank you for your review. We are sorry we did not do more to ensure your comfort and satisfaction. We hope that you will come give us another chance some time.

10/10 Excelente

Paul and Janice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Karl Jones el 11 abr. 2024
Thank you for your Feedback

10/10 Excelente

Balaji

Se hospedó 2 noches en marzo de 2024
Respuesta de Karl Jones el 28 abr. 2024
Thank you for your feedback

4/10 Mediocre

Becky

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
The heat did not work properly. The bathroom floor was sticky.
Se hospedó 1 noche en abril de 2024
Respuesta de Ryan - GM el 8 abr. 2024
Thank you for your review. We are sorry we did not do more to ensure your comfort and satisfaction. We hope that you will come give us another chance some time.

8/10 Bueno

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and quiet hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ryan - GM el 2 abr. 2024
Thank you for your great review. We are very glad that you enjoyed your visit so much and we hope that you will come see us again.

8/10 Bueno

Randy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Karl Jones el 2 abr. 2024
Thank you for your feedback

6/10 Aceptable

Lauren

Viajó con su familia
Le gustó: Personal y atención
Hot tub broken.pool water cool 82 degrees,outdated and needed a good cleaning. Sad because we called ahead and drove hours to this particular hotel to soak in the hot tub. The manager was a sweet,handsome,young man and expressed understanding to my frustration and we got free meals.definatley needs up keep and while the rooms were basic and appeared clean the mattress didn't have a cover and was stained, ewww. Some broken tile in the bathroom and wallpaper coming off the walls in the room but after I did a thorough cleaning we were able to relax in our room. Customer service was good and I appreciate that. They mentioned they are doing an update on the hotel the end of 2024 so that is a positive and for sure needed. Loud refrigerator in the room, but kept cold. No microwave in the room we walked about 80 feet to get to a communal microwave. I
Se hospedó 2 noches en marzo de 2024
Respuesta de Ryan - GM el 1 abr. 2024
Thank you for your review. We are sorry we did not do more to ensure your comfort and satisfaction. We hope that you will come give us another chance some time.

10/10 Excelente

Cierra, Essex

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The stay was pretty cool! The only thing that bothered me was the bed, it was very uncomfortable and made my back hurt lol. Not funny but yeah that’s the only issue. Very nice staff and very clean! Outside and inside. There isn’t much around either, we stayed for the drake concert and left as soon as we woke up.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ryan - GM el 1 abr. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

8/10 Bueno

Shakira

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I only rate it 4 stars because restaurants, room service and gift shops were closed despite the information I was given when booking hotel. Everything from services, cleanliness, and location convenience to outside restaurants were great. Pool was well stocked with towels. Room was perfect. Staff was helpful. I'd book again
Se hospedó 1 noche en marzo de 2024
Respuesta de Ryan - GM el 1 abr. 2024
Thank you for your review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

6/10 Aceptable

Dwight

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Ryan - GM el 2 abr. 2024
Thank you for your review. We’re sorry we did not do more to ensure your comfort and satisfaction. We hope you will give us another chance some time.

4/10 Mediocre

Blair

No le gustó: Servicios
Se hospedó 2 noches en marzo de 2024
Respuesta de Karl Jones el 21 abr. 2024
Thank you for your feedback

6/10 Aceptable

Suzanne

Le gustó: Personal y atención
The Penn Stater needs a serious upgrade. The decor is old, my shower head dripped, and my carpet and wallpaper had seen better days. The bed was comfortable but I found a few little ants in my bathroom and the body wash in the shower wasn’t refilled so I didn’t have enough.
Se hospedó 2 noches en marzo de 2024
Respuesta de Ryan - GM el 1 abr. 2024
Thank you for your review. We are sorry we did not do more to ensure your comfort and satisfaction. We hope that you will come give us another chance some time.

8/10 Bueno

Siobhian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Ryan - GM el 1 abr. 2024
Thank you for your great review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

2/10 Terrible

Jeff

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
The Check-In was terrible….There was one person at the front desk at 4PM Check-in time. We were online for one hour. We left and came back at 8PM to Check -In again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ryan - GM el 18 mar. 2024
Thank you for your review. We are really sorry for the issues that you experienced during your visit. Thank you for making us aware so that we can address them.

10/10 Excelente

Debra

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hitel
Se hospedó 1 noche en marzo de 2024
Respuesta de Ryan - GM el 11 mar. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

6/10 Aceptable

Marnina, Breinigsville

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
Bathroom was not cleaned from prior guest thoroughly. We were walking on bath salts. Curtain rod was missing in main bedroom. No sheets on pull out bed and when asked for them to be supplied, was given folded sheets to put on myself.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ryan - GM el 11 mar. 2024
Thank you for your review. We are sorry we did not do more to ensure your comfort and satisfaction. We hope that you will come give us another chance some time.

10/10 Excelente

Sandy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent!
Se hospedó 1 noche en marzo de 2024
Respuesta de Ryan - GM el 11 mar. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

8/10 Bueno

Regina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Penn Stater is a big hotel with a restaurant, bar and gift shop. Room was big and surrounded by trees, which is so pretty to look out at. Definitely will go back!
Se hospedó 2 noches en febrero de 2024
Respuesta de Ryan - GM el 6 mar. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

8/10 Bueno

Theresa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan - GM el 6 mar. 2024
Thank you for your great review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

6/10 Aceptable

Janine

Viajó con su pareja
Le gustó: Limpieza
did online pre-check in but still had to wait in line 10 minutes to get room key card. mini fridge in room made jarring electrical noise so had to unplug it.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan - GM el 26 feb. 2024
Thank you for your review. We are sorry for the issues that you experienced. We appreciate you letting us know.

8/10 Bueno

Wanda

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I expected housekeeping to make the bed and remove the dirty hotel glasses that were use. The only thing the did was switched towels and emptied bathroom trash.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ryan - GM el 6 mar. 2024
Thank you for your review. We are really sorry that housekeeping did not do a better job during your visit. Thank you for making us aware.

10/10 Excelente

Gretchen

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the shuttle service. It was so convenient and saved us money!
Se hospedó 2 noches en febrero de 2024
Respuesta de Ryan - GM el 6 mar. 2024
Thank you for your excellent review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

8/10 Bueno

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay. Close to Penn State. Not walkable- maybe in summer. Has dining options.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ryan - GM el 26 feb. 2024
Thank you for your great review. We are so glad that you enjoyed your visit so much and we hope that you will come see us again.

10/10 Excelente

Ryan

Good place
Se hospedó 2 noches en febrero de 2024
Respuesta de Ryan - GM el 14 feb. 2024
Thank you so much for your excellent review! We’re so glad that you enjoyed your visit so much and we hope that you will come see us again