We’ve stayed at many VRBOs, and we have many complaints on this stay!! 1st, the heat did not work! The only heat source was the fireplace, which isn’t conducive to coming and going. Once informed, the owner did bring an HVAC repairman in, but it did not fix things till the end of our rental. 2nd, the shower on the main level did not work properly. When we finally rigged it to work on day 2, we stood in ankle deep water!! Ick!!! 3rd the hot tub was disgusting! 4th, the cabin was dirty; not terribly, but there were dead flies, bugs and dust ball under the furniture. Overall, it is a cute place with lots to offer, but the owners need to put money back into their investment. To make this right we feel we deserve a discounted rate or refund.