Departamento entero

2 Story Beachfront Condo with Resort Amenities

Galería de fotos de 2 Story Beachfront Condo with Resort Amenities

Una playa cerca
2 habitaciones, tabla de planchar con plancha y cuna de viaje
Smart TV
Piscina
Áreas de la propiedad

Opiniones

9,2 de 10
Magnífica

Departamento entero

2 habitaciones2 bañosCapacidad para 492 m²

Servicios principales

  • Vista al mar
  • Piscina
  • Hidromasaje
  • Cocina
  • Lavadora
  • Secadora

Agrega fechas para ver los precios

Acerca de esta propiedad

2 Story Beachfront Condo with Resort Amenities

  • Sapphire Dreams, where `tropical escapism` has been defined, is nestled in the highly, sought-after `Building A` of Sapphire Beach Resort. The mesmerizing views of the Caribbean awaits from the unique, double balconies of this two-story condo.

    Sapphire Dreams features all of the comforts of home with a fully equipped kitchen, in unit washer and dryer. Upstairs you will find the master bedroom with balcony, guest bedroom and one-bathroom. Another full bathroom and pull out sofa downstairs.

    Just a few steps away downstairs, lies Sapphire Beach, where guests can experience the convenience of reserved beach chairs, exclusively available to them, to rest on the pristine sands overlooking the crystal-clear waters. Sapphire Beach is known for incredible coral reefs that offer an incredible snorkeling experience! Guests will also enjoy exclusive access to a private, oceanfront pool—a serene oasis against the backdrop of the Caribbean Sea overlooking to St. John. There are multiple restaurant options available just steps from the sand with a beachfront bar that also delivers amazing live music on the weekends.
    A less than 5 minute drive to Red Hook opens up a world of local cuisine, ferry rides to St. John, and opportunities for island-wide exploration.

    Starting at $495 per night and varying by season, Sapphire Dreams in Building A of Sapphire Beach Resort epitomizes everything you`ve been DREAMING about in the Caribbean!



    Why Choose Island Luxury?

    When you vacation with Island Luxury, you are not only booking a top-of-the-line island accommodation but an entire Virgin Islands experience. Owners Brooke and Sydnee have over 15 years of combined experience serving St. Thomas/St. John in the hospitality industry and will assist with planning your trip every step of the way. From airport pickups to thrill-seeking adventures and relaxing days at sea, enjoy complimentary concierge services when you book your stay with Island Luxury and experience all that the Virgin Islands has to offer.

    From beachfront condos to private villa resorts, we offer a range of properties suited for every taste and need. All of our properties are thoroughly cleaned, inspected and stocked with all the basics prior to your arrival. Should you have any issues or questions about the property, we also offer around-the-clock maintenance and support for your convenience.

    If you have any questions or you’re not quite sure where to start, feel free to reach out to us anytime and we’d love to chat with you and help you plan the perfect Virgin Islands getaway.

    Our goal is to take the stress away from you when it comes to planning your perfect island vacation. Let us create the ultimate Island Luxury experience for you in the Virgin Islands. Your dream vacation awaits.
    All credit card transaction fees charged by the payment processor are non-refundable. In the event of a cancellation where a refund is granted, the processing fees typically 3-4% will be withheld from the refund total, as these fees have already been paid to the processor at the time of booking.

Servicios en la propiedad

Playa

  • Playa cercana

Piscina/spa

  • Bañera de hidromasaje
  • Masaje
  • Piscina compartida

Internet

  • Disponible en el apartamento: wifi gratis

Aparcamiento y servicios de transporte

  • Se recomienda coche
  • Aparcamiento en las instalaciones

Cocina

  • Cafetera y tetera
  • Especias
  • Frigorífico
  • Horno
  • Isla de cocina
  • Lavavajillas
  • Microondas
  • Placa de cocina
  • Tostadora
  • Vajilla y utensilios de cocina

Restaurante

  • Mesa de comedor
  • Servicio de chef

Dormitorios

  • 2 dormitorios
  • Se proporcionan sábanas
  • Sofá cama

Baño

  • 2 baños
  • Se proporcionan toallas
  • Secador de pelo

Zonas comunes

  • Mesa de comedor
  • Sala de estar
  • Zona de comedor independiente

Entretenimiento

  • Smart TV con canales por cable o satélite

Zonas al aire libre

  • Balcón

Servicios de lavandería

  • Lavadora
  • Lavandería

Confort

  • Aire acondicionado

Mascotas

  • No se admiten mascotas

Características especiales/accesibilidad

  • Alojamiento libre de humo

Servicios e instalaciones

  • Plancha o tabla de planchar
  • Servicio de entrega de comida
  • Servicios de conserjería

Aspectos destacados de la ubicación

  • Cerca de tiendas outlet
  • Cerca de un hospital
  • Cerca de un spa o balneario
  • Cerca del océano
  • Cerca del puerto deportivo
  • Frente al agua

Actividades

  • Barco
  • Kayak
  • Casino en las inmediaciones
  • Equitación en las inmediaciones
  • Esnórquel en las inmediaciones
  • Esquí acuático en las inmediaciones
  • Exploración de cuevas en las inmediaciones
  • Kayak en las inmediaciones
  • Lanchas motoras en las inmediaciones
  • Natación en las inmediaciones
  • Observación de aves en las inmediaciones
  • Paravelismo en las inmediaciones
  • Paseos en moto acuática en las inmediaciones
  • Paseos para ver animales salvajes en las inmediaciones
  • Pesca en las inmediaciones
  • Rafting en las inmediaciones
  • Rutas de senderismo/ciclismo en las inmediaciones
  • Rutas ecológicas en las inmediaciones
  • Submarinismo en las inmediaciones
  • Surf/bodyboard en las inmediaciones
  • Tubing acuático en las inmediaciones
  • Vela en las inmediaciones
  • Windsurf en las inmediaciones

Medidas de seguridad

  • Detector de monóxido de carbono (el propietario ha indicado que hay un detector de monóxido de carbono en el alojamiento)
  • Detector de humo (el propietario ha indicado que hay un detector de humo en el alojamiento)
  • Botiquín
  • Extintor

General

  • Alojamiento situado en un complejo turístico
  • Tamaño de la unidad: 92 metros cuadrados

Propiedades similares

Políticas

Check-in

Hora de inicio del check-in: 16:00

Check-in sin contacto

Edad mínima para hacer el check-in: 25 años

Check-out

Check-out antes de la(s) 10:00

Instrucciones especiales para el check-in

Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.

La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Mascotas

No se aceptan mascotas

Niños y camas adicionales

Los niños son bienvenidos.

No se permiten fiestas ni eventos

No se permiten fiestas ni eventos grupales.

Información importante

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
No se permiten fiestas ni eventos grupales.
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
Las medidas de seguridad de la propiedad incluyen extintor de incendios y botiquín de primeros auxilios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo electrónico de Vrbo con un enlace que te llevará a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.

Información adicional

Se recomienda acceder a este hospedaje en auto.

Información de la zona

Este departamento se encuentra a orillas del agua, en St. Thomas. La belleza natural del área puede apreciarse en Sapphire Beach y Playa de Coki. En la zona puedes practicar actividades como paseos en moto de agua y kayak, o disfrutar del aire libre mientras haces caminatas y ecotours. Visitar nuestra guía de viaje de Red Hook
Ver más departamentos en Red Hook
Mapa
St. Thomas, St. Thomas

Puntos de interés

  • Cabes Point
    Cabes Point
    1 min a pie - 0.0 km
  • Sapphire Beach
    Sapphire Beach
    5 min a pie - 0.5 km
  • Playa de la bahía de Smith
    Playa de la bahía de Smith
    18 min a pie - 1.6 km
  • American Yacht Harbor
    American Yacht Harbor
    19 min a pie - 1.6 km
  • Secret Harbor
    5 min en auto - 3.1 km

Opciones de transporte

  • Santo Tomás ( SPB-St. Thomas Seaplane Base): 33 minutos en auto

Restaurantes

  • Tarpon’s Table
    17 min a pie
  • Sapphire Beach Bar  
    7 min a pie
  • Kween Vee Smoothies
    4 min en auto
  • Agave
    19 min a pie
  • Duffy's Love Shack
    4 min en auto

Preguntas frecuentes

¿Hay piscina en 2 Story Beachfront Condo with Resort Amenities?

Sí, hay piscina en la propiedad.

¿2 Story Beachfront Condo with Resort Amenities acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en 2 Story Beachfront Condo with Resort Amenities?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en 2 Story Beachfront Condo with Resort Amenities?

Hora de inicio de check-in: 16:00.

¿A qué hora es el check-out en 2 Story Beachfront Condo with Resort Amenities?

Check-out: 10:00.

¿Dónde se encuentra 2 Story Beachfront Condo with Resort Amenities?

A orillas del agua, este edificio se encuentra a unos pocos pasos de Cabes Point y Sapphire Beach. Lindquist Beach y American Yacht Harbor también se encuentran a 2 km.

Opiniones de 2 Story Beachfront Condo with Resort Amenities

Opiniones

Magnífico

Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.
Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 41 de 55 opiniones
Evaluación: 8 - Bueno. 9 de 55 opiniones
Evaluación: 6 - Aceptable. 2 de 55 opiniones
Evaluación: 4 - Mediocre. 3 de 55 opiniones
Evaluación: 2 - Terrible. 0 de 55 opiniones

9,2

Limpieza

9,6

Ubicación

Opiniones

Opinión verificada

10/10 Excelente

Kort G.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Beautiful views. Great location on the beach and convenient stroll to restaurants and bars while on the beach.
Se hospedó 7 noches en enero de 2026
Opinión verificada

8/10 Buena

allison w.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Beach vaca

Beautiful beach fantastic weather
Se hospedó 10 noches en febrero de 2025
Opinión verificada

10/10 Excelente

Kevin G.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Incredible!

If you’re looking for the perfect place to stay on your beach getaway, look no further! This place is perfect! From the views, the location, it doesn’t get any better than this!
Se hospedó 4 noches en agosto de 2024
Opinión verificada

10/10 Excelente

Daniel D.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
We loved the proximity to the beach. Snorkeling right from the shore was good with lots of variety. We used all three (4 if you count the coffee/cafe place) of the local restaurants. Lots of variety without having to get in the car. Towels, sheets, other bedding were all provided. Would definitely recommend to others.
Se hospedó 4 noches en octubre de 2025
Opinión verificada

10/10 Excelente

Bernie B.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Absolute pleasure!

Wonderful location and unit! Staff on site were wonderful, including awesome beach bar and Sea Salt restaurant-hope to get back soon!
Se hospedó 7 noches en abril de 2023
Opinión verificada

10/10 Excelente

Cassie S.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

We loved it!

Loveliest view with snorkeling off beach and great restaurants on property. Fantastic time!
Se hospedó 7 noches en noviembre de 2023
Opinión verificada

10/10 Excelente

Brian M.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Great time

Great time.
Se hospedó 5 noches en enero de 2023
Opinión verificada

10/10 Excelente

Megan g.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Great stay

Sapphire beach is beautiful. It was easy to take cabs to red hook or to the St. John ferry. Tacos, coffee and pizza next door. Great snorkeling.
Se hospedó 7 noches en marzo de 2024
Opinión verificada

10/10 Excelente

Natasha D.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Luxury with everything at your fingertips!

Accommodations are beautiful, beachy, and the access to the top beach on the island makes this spot worth every penny. Not only is this resort the place to be--this specific unit is the one you want. It's steps from the beach, restaurants, and there's easy parking. We really could not have had a better experience.
Se hospedó 3 noches en febrero de 2024
Opinión verificada

10/10 Excelente

Tamara M.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Perfect Getaway Location

My husband and I stayed here with our children. Spacious and comfortable enough for a family of 4. The location is perfect to get around the island or you can just stay on the property because the restaurant and bar is right next door to the condo. Some reviews I read said that it can get a little noisy at the bar but we didn’t experience this. We will absolutely book this property for our next stay in St. Thomas.
Se hospedó 4 noches en octubre de 2024
Opinión verificada

10/10 Excelente

Sharon L.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Great Condo, Great Location

This beautiful condo, just steps from Sapphire Beach, was everything we wanted. Amazing views from both balconies, right next to beach bar, coffee shop, restaurants. Five minute drive to Red Hook with grocery store, bars/restaurants, and the ferry. We couldn’t have asked for more!
Se hospedó 7 noches en julio de 2023
Opinión verificada

10/10 Excelente

Laura S.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Great location in St. Thomas

This property is on one of the best beaches in St. Thomas. Saphire beach is beautiful and clean. There are free lounge chairs and free parking. The marina at Saphire beach has plenty of excursions so you don’t even need to drive anywhere. Great restaurants with in walking from the condo. Meant of room for a family to spread out. Easy checkin. A great stay!!!
Se hospedó 5 noches en mayo de 2024
Opinión verificada

10/10 Excelente

James M.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Must see to believe.

I can’t say enough good things about our recent stay at this condo on Sapphire Beach. From the moment we arrived, everything was perfect. The condo is right on the beach—waking up to the sound of the waves and walking just a few steps to the sand each day was a dream. The place was spotless, comfortable, and had everything we needed.A huge thank you to Brooke, Sydnee, and Lynze, your hospitality was incredible. You made us feel so welcome and were always quick to respond if we had any questions. You really went above and beyond to make our trip smooth and memorable.Also, if you stay here, don’t miss Sea Salt Restaurant next door. The food, the views, the vibe—it was one of the best dining experiences we had on the island.Highly recommend this spot for anyone looking for a relaxing, beachfront escape. We’re already talking about coming back!
Se hospedó 5 noches en mayo de 2025
Opinión verificada

10/10 Excelente

DEREK E.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Great view and mostly quiet location.

We had a great time and the location served us perfectly as we explored St Thomas. The only complaint I have is not because of the actual condo. There were 4 cruise ships in port on the other side of the island, and they bused a ton of people to the fairly small beach that the property faces. We had to leave that day to find a much quieter beach.
Se hospedó 3 noches en junio de 2024
Opinión verificada

10/10 Excelente

CHAD O.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Exellent property

Was a little concerned due to some of the reviews but the property is great. the back room isn't small, a little colder but not bad at all. the rest of the property is better than expected. The resort with the beach bar is awesome. the washer and dryer are a plus. My family loved it I would definetly recomend this unit
Se hospedó 8 noches en diciembre de 2022
Opinión verificada

10/10 Excelente

Koko N.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Great View & Location

We had a wonderful vacation in St. Thomas! Loved drinking coffee on the ocean view patio in the morning! Great communication with the property manager. We wanted to have extra pillows and they brought new pillows right away. The washer worked great but dryer had some issues. The condo was close to everything - bar, restaurant & taxi pick up - easy access to everything. Overall, great property and we will come back again!
Se hospedó 5 noches en julio de 2023
Opinión verificada

8/10 Buena

Nicholas A.

Le gustó: Limpieza, check-in, comunicación, ubicación

Mr. A

Enjoyed St. Thomas. Beautiful island chain and beaches. People friendly and happy. Main problem was the electric on the island is not reliable and went in and out consistently. The Condo is on the 3rd and 4th floor and is an issue for elderly who have problems with climbing steps, particularly schlepping luggage. The condo was a little dated, but right on the beach with a great view. Cab rides require cash. There is a bus for a dollar that runs regularly, but you'll have to climb a steep hill to get to the main road to catch it.
Se hospedó 6 noches en abril de 2025
Opinión verificada

8/10 Buena

Jeffery R.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Could not ask for a better location

The title says it all about the property. With Red Hook close and great food on the property you can stay “at home” or venture out via ferry to St John or the BVI. We did a charter with Stormy Pirate to The Baths and it was exceptional. The only negative was property maintenance. The AC has some technical and maintenance problems that were highlighted in a Jan 24 review by Manny M. Those remain.
Se hospedó 6 noches en mayo de 2024
Opinión verificada

10/10 Excelente

Janet B.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Wonderful place

The view from this place was amazing. Probably the most beautiful sunrises I've ever seen. The condo had everything we needed and the kitchen was so well stocked. Loved that it was close to the bar, restaurant and taxi stand. Also appreciated that beach chairs were provided. The only negative (for us) that I would report is that the a/c upstairs struggled to keep us as cool as we would have liked (we like to sleep cool). There was a ceiling fan and also a portable fan which helped. Of course, the positives outweigh that negative. We had a wonderful, relaxing trip.
Se hospedó 4 noches en febrero de 2024
Opinión verificada

4/10 Mala

Philip P.

Le gustó: Check-in, ubicación
No le gustó: Comunicación, veracidad del anuncio

No generator as advertised flooding under front door had to clean several times

Advertisement of generator water flooded under front door had to keep cleaning up they put back porch table in living room never came back to take out.Lost my insulin because of no generator all food in refrigerator not happy at all
Se hospedó 5 noches en agosto de 2024
Opinión verificada

10/10 Excelente

Kelly M.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Gorgeous!!!!

Our stay at the beachfront condo in St. Thomas was nothing short of spectacular. The location is unbeatable, situated directly on the beach with stunning ocean views right from the window. The accessibility to Redhook was excellent, with a quick 3 to 4-minute taxi ride costing just six dollars per person. For everyday needs, Moe’s grocery store is conveniently located about 3 miles away and has everything you might need. The condo’s proximity to local amenities is a huge plus. Within a minute or two of walking, you’ll find a charming little bar, a local restaurant, and a boutique. The pool, just a minute’s walk to the right of the condo, is perfect for a refreshing dip. Additionally, the boarding dock for boats and jet skis is also nearby, offering reasonably priced hourly and daily rentals. This setup makes it incredibly easy to enjoy the water activities that St. Thomas is famous for. The condo itself was perfect!! We loved using the 2 patios facing the beautiful views and a cute eating area off of one of the decks—-met all of our needs. It was so comfortable and well-equipped that I could easily see myself living there permanently. Overall, this little slice of heaven truly feels like paradise. We highly recommend it for anyone looking to enjoy the best of what St. Thomas has to offer.
Se hospedó 5 noches en julio de 2024
Opinión verificada

6/10 Aceptable

Kitty H.

Le gustó: Check-in, ubicación
No le gustó: Limpieza, veracidad del anuncio

Not a luxury rental

Stayed here for 3 days, the location was beautiful, on site food options were good, bartenders poured a good drink. We arrived at 4 pm as cleaning crew was exiting. We did find the unit not very clean in some areas. There was not many utensils or glassware for all 4 of us who checked in. My husband and I had the upstairs master which had magnificent views. My sister on the other hand had a much, much smaller bedroom with no view, no tv and no closet. Although the thermostats throughout the unit were set on 72 the second bedroom was unbearably cold. The mattress in the second bedroom was extremely squeaky at every movement and my sister changed her plans and left early. I contacted the hosts about the cleanliness and the state of the mattress and tried to send them a video of the sounds of the second bed with no luck.
Se hospedó 3 noches en marzo de 2023
Opinión verificada

10/10 Excelente

Sarah H.

Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio

Spectacular View and Perfect Location

We had a wonderful stay in this condo. Entering the complex was through a security gate, and the check-in was easy. We were sent instructions for unlocking the condo the day of check-in. Cooking/baking/meal supplies (incl.paper towels), some cleaning supplies, and extra bedding were provided. There were some beach items provided - towels, noodles, and toys for children. One of the bathrooms had a hair dryer and both bathrooms had body wash. There was also a washer and dryer. The view of this condo, because it was on the 3rd floor, was amazing. There are two balconies - one on each floor - and each has a pergola to let sun in but keep some sun out. From the balconies, we could see the variation in color of the turquoise waters, St John, and some of the British Isles. This condo was a very short walking distance to 3 on-property restaurants and 1 on-property coffee/quick shop. Very basic items were for purchase: Advil, Tylenol, feminine products, snacks. The condo wasn't close to the pool, but we floated in the clear-water ocean during the day - the ocean was also steps away from the condo. As a patron of Sapphire Beach Club, we got free beach chairs. Going to town is an 8/7 min cab ride (Red Hook ferry, grocery, ice cream, market). The downside for someone with health issues, is there are two flights of steps up to the condo and one in the condo. We had a couple maintenance issues, but they were handled promptly. Otherwise, it's a wonderful place to stay! Highly recommended!
Se hospedó 4 noches en julio de 2025
Opinión verificada

4/10 Mala

Manny M.

Le gustó: Ubicación
No le gustó: Limpieza, comunicación

Location 5stars condo 2 stars

We love sapphire beach, the location is great but the condo is terrible. I’m not sure where to start, the ac vents had mold on them and one of them was leaking on top of the second bed. We had our daughter sleeping on it and she couldn’t go back to sleep. We mentioned it to the host and they sent someone day before our last day to check I guess the leak. There are cockroaches in the downstairs bathroom and kitchen. The host for some reason did not charge us for the trip until the 5th day of our stay, we had no idea because in the past they split your payment into 2 or 3. They did not give us any heads up about it. My debit card would not authorize a large sum, because debit cards have daily limit on them, so while we are on a excursion they called me 15 times and sent me a message saying they will call the authorities on us. So while on our excursion I had to find a 2 separate cards to split the bill for the full stay. Overall horrible condo, great location I would avoid using this unit and the other ones they own. Not sure what kind of shenanigans they are running. If you can find other unit at this location you would be much better off.
Se hospedó 7 noches en enero de 2024
Opinión verificada

8/10 Buena

Melissa C.

Le gustó: Limpieza, ubicación, veracidad del anuncio
No le gustó: Check-in, comunicación

Great location, poor communication & check-in experience

We've stayed at Sapphire Beach multiple times in different units, and the location and amenities can't be beat. However, our recent stay was marred by significant issues, primarily stemming from poor communication during check-in. Despite repeated requests, we received no response regarding early check-in confirmation and instructions, leaving us frustrated and anxious. After multiple attempts from us and from VRBO, we finally reached the management company, who seemed unaware of our prior communication efforts and failed to provide updates as promised. On a positive note, the unit itself was well-maintained and modern, with comfortable beds, ample towels, and modern amenities like good TVs and a well-equipped kitchen. However, we encountered small cockroaches initially, and the absence of advertised beach chairs was disappointing. Though pest control was dispatched promptly, it didn't fully address the issue for the following days. Additionally, the upstairs AC was ineffective compared to the downstairs unit. To improve the guest experience, we suggest the management company provide travel toiletries, beach chairs, and consider a small welcome gesture like water or wine. Reevaluating the furniture layout downstairs for better TV viewing comfort would also enhance the stay. Overall, improved communication is crucial for a property of this caliber to maintain its reputation and ensure a satisfactory experience for guests.
Se hospedó 3 noches en abril de 2024