Dear Carlos,We are disappointed to see that you were not a fan of your stay. Please know that we are committed to providing a clean and comfortable experience. We will pass along your comments to housekeeping. You can be certain that we can do better and welcome another chance to prove this.

It was such a pleasure to welcome you to Best Western Plus St. Simons. Thank you for your fantastic remarks; we're delighted that you enjoyed our lovely hotel and the great value we provide. Our team trusts you had an exceptional experience, and it would be a privilege to serve you again.

Dear Keith,Thank you for your wonderful 5-star review! We're thrilled to hear that your experience at our Best Western exceeded your expectations. It's fantastic to know that you found our location convenient, our facilities clean and quiet, and our staff top-notch. We'll be sure to pass along your compliments to the team, including the lunch facility staff and the engaging manager. Your kind words mean a lot to us, and we're grateful for your support. We look forward to welcoming you back for another fantastic stay in the future! Sincerely, Hotel Manager

Dear Sandra,Thank you for your positive feedback. We're glad to hear that you found your stay easy and convenient, and we appreciate your kind words about our staff. We're committed to providing excellent service, and we hope to welcome you back for another pleasant experience in the future.Sincerely, Hotel Manager

Dear Mary,We sincerely apologize for the disappointment caused by the unexpected closure of our pool and jacuzzi during your stay. We take real pride in providing the best experience in the area and regret any ways in which we let you down. We hope you will give us another chance to satisfy you the next time you're in the area and make sure that better experience. Please visit us again.Sincerely, Hotel Manager

Dear Guest,Thank you for your stay. We're glad to hear that you enjoyed your stay with us and that you found your renovated room to be very nice and comfortable. We're also pleased that you enjoyed our breakfast buffet and found the coffee to be very good. We apologize for any inconvenience caused by the ongoing renovation and the closure of the pool area. Your satisfaction is important to us, and we appreciate your understanding during this time. We hope to welcome you back again in the future for another enjoyable stay.Sincerely, Hotel Manager

Dear Sandra,Thank you for taking the time to share your thoughts. We appreciate your positive comments about the comfortable bed and the resolution of the TV service issue. However, we sincerely apologize for the inconvenience caused by the toilet and the presence of bugs. Your feedback is valuable, and we will address these concerns promptly to enhance the overall guest experience. Please visit us again.Sincerely, Hotel Manager

Dear Tabitha,Thank you for your glowing review! We're delighted to hear that you had a wonderful experience at our place and that our staff made a positive impression. Your kind words mean a lot to us, and we appreciate your appreciation. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

Dear Guest,At this moment, we have noted your concerns as mentioned for further review and investigation. Please allow us time till we do the necessary verification of your claims. Nevertheless, we will reach out to the appropriate team leader concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Sincerely, Hotel Manager

Dear Guillermo,Thank you for sharing your feedback. We appreciate your acknowledgment of our efforts to maintain cleanliness in our older hotel. Your satisfaction is important to us, and we'll continue to strive for excellence in providing a clean and comfortable environment for our guests. We look forward to welcoming you again in the future.Sincerely, Hotel Manager

Dear Kim,We have taken note of your comments and will review and investigate them further. Please give us some time so that we can verify your claims. We apologize for any inconvenience.Sincerely, Hotel Manager

Dear Nathan,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

hey good morning Mr. Robert just wanted to stop by and let you know that we appreciate you stopping by and staying here at the best western plus of SSI we look forward to seeing you again have a great day

Dear Michelle,Thank you for your feedback. We're glad to hear that your experience was acceptable, and we appreciate your consideration of staying with us again. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

Dear Moni,Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed your stay at our nice and quiet hotel. Providing a peaceful environment for our guests is important to us, and we're glad to know we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

Dear Linda,We are sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and we realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate action. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager

Dear Ozzie,Thank you for your stay. We're delighted to hear that you enjoyed your stay and that you found the staff friendly, and the room clean with a very comfortable bed. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

Dear Deanna,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Request your understanding and future consideration for a visit.Sincerely, Hotel Manager

Dear Jeff,Thank you for your understanding. We apologize for the disturbance you experienced during your stay and the lack of resolution when you contacted the front desk. Your feedback is important, and we'll address this issue with our team to prevent similar incidents in the future. We understand the impact on your stay, and we appreciate you bringing this to our attention. We hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Manager

Dear Robyn,Thank you for your kind feedback. We appreciate your understanding and cooperation when the heat in your original room wasn't working. It's good to know that the issue was promptly addressed by providing you with another room. We apologize for the disturbance caused by people running in the hallway. Your feedback is valuable, and we will address this matter to ensure a more peaceful stay for our guests. We hope to have the opportunity to welcome you back for a more comfortable experience in the future. Sincerely, Hotel Manager

Dear LORI,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

Dear cally,Thank you for taking the time to your comments about our hotel. We are glad you like our hotel staff. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we will work on it and that improvement can be seen during your next stay.Sincerely, Hotel Manager

Dear Wanda,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

Dear Guest,We sincerely apologize for the disappointment you experienced during your stay, as reflected in your rating on Hotels.com. Your feedback is important to us, and we would like to understand more about the specific issues you encountered to address them effectively. If you could kindly share additional details about your concerns, it would greatly assist us in improving our services. We value your input and hope to have the opportunity to regain your trust on any future visits.Sincerely, Hotel Manager

Dear Patrick,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

Dear Kathy,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

Hello Kevin,Thank you for the stay and the feedback. I am confident that you had a satisfactory stay looking at the four stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again.Sincerely,Hotel Manager.

Dear Lucille,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Dalton,Thank you for the stay and your rating of 6 out of 10. Please let us know your opinion, which can help us improve our hotel service from 6 to 10. We appreciate your feedback. Hope you will visit us again soon.Sincerely, Hotel Manager

Dear David,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager