#1- We specifically rented this home for the heated pool. When we called to get the pool warm for our arrival,,we were told the pool could not be heated until it was 65. When it got to 65 we called to get it turned on, and then we were told it had to be above 85! I believe as well as did the maintenance man, that the heater probably doesn’t work and the owner pretends it does. It’s very old, and in poor shape and leaks badly. Why does anyone heat a pool at 85!? (This situation was actually a very long, drawn out one, but we’re trying to simplify it here. )
#2 We lost control of the upstairs thermostat on day 2, Tuesday. We called at 7 am Wednesday because it was so hot (85!)and asked that someone come out and also fix the drain in the tub and a sink. They said they’d call us back when they heard back from someone. We came back from the beach about 1 pm to find the maintenance man standing in the yard on the phone to Vacasa. He said he had already been in the house but thought he heard someone upstairs and came back out. He said he was told we’d ok’d anyone to just go on in. We had NEVER given our permission to allow anyone in, nor had Vacasa tried to call us back. Everyone’s personal stuff, purses, and wallet’s were all sitting out there while we were at the beach! Besides having someone in our house without our knowledge or permission, he wasn’t allowed to have the 4 digit pin needed to get the thermostat going again. We had no thermostat for over 48 hours. No call back either. Communication with the owner and Vacasa was terrible!
#3- it’s listed as having 3 King beds. Another fraudulent statement. 2 beds are actually Twin beds shoved together! And cheap, very squeaky ones at that.
#4-There are cameras everywhere! No privacy if you’re anywhere outside, including cameras on the rooftop deck . Beware, you’re being watched!
#5-The upstairs deck chairs, and lounge chairs are in bad shape. There is mold and rips on most of them. There are also 3 old, nasty, rugs on the rooftop deck. Not very attractive.
#6-The only room with a ensuite has a very small ( about 24”) sink and a cheap shower curtain. It’s a very tiny room. Hardly the” Upscale furnishings” they stated.
#7-The place just wasn’t very clean. Plus, you’ll find a few Roaches every day.
We were very disappointed to say the least.