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Opiniones sobre Residence Inn by Marriott Clearwater Beach

3 out of 5
Residence Inn by Marriott Clearwater Beach
309 Coronado Drive, Clearwater Beach, FL

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 561 de 934 opiniones" "
Evaluación: 8 - Bueno. 212 de 934 opiniones" "
Evaluación: 6 - Aceptable. 79 de 934 opiniones" "
Evaluación: 4 - Mediocre. 46 de 934 opiniones" "
Evaluación: 2 - Terrible. 36 de 934 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Zuyin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente la habitación, solo no me gusto el sofá cama pienso que deberían de renovarlo cambiarlo por algo mejor .. de resto todo bello, el destino divino
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris el 27 sept. 2023
Greetings, Thank you for sharing your 5 star review of your recent stay with us. We are thrilled to hear that you had an good experience and found our service, location, and staff to be exceptional. We hope to welcome you back soon.Sincerely, Chris

10/10 Excelente

Wanda, Hawthorne

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My family and I liked it because it is located very close to the beach.
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager el 29 ago. 2023
Dear Wanda, Thank you for sharing your comments regarding your stay at Residence Inn Clearwater Beach. We are glad you and your family enjoyed your time here in our beautiful city, and we especially appreciate your comments on the ease of access to the beach. It was our pleasure having you as our guest, and we look forward to seeing you again soon.Sincerely,Chris HammonsGeneral Manager

10/10 Excelente

Jeylin

Se hospedó 1 noche en agosto de 2023
Respuesta de Chris el 8 ago. 2023
Greetings, Thank you for the review and perfect rating!Sincerely, Chris

10/10 Excelente

Carlos

Se hospedó 2 noches en agosto de 2022
Respuesta de General Manager el 17 ene. 2023
Dear Carlos, We are pleased your experience was a fantastic one, and we want to thank you for your excellent rating. All of us at Residence Inn Clearwater Beach look forward to your next visit.Sincerely,Chris Hammons,General Manager

10/10 Excelente

Jean Paúl, Doral

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente locacion, super centrico y la calidad y servicio del personal del hotel excelente!
Se hospedó 1 noche en julio de 2022
Respuesta de Chris el 3 ago. 2022
Greetings, Thank you for taking the time to review our hotel and give us such high regards. We hope to welcome you back soon! Sincerely, Chris

10/10 Excelente

Manuel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ubicacion perfecta
Se hospedó 1 noche en julio de 2022
Respuesta de Chris el 18 jul. 2022
Greetings, Thank you for the great review! We hope to welcome you back soon. Sincerely, Chris

10/10 Excelente

Byron

Se hospedó 3 noches en julio de 2022
Respuesta de Chris el 28 nov. 2022
Greetings, Thank you for taking the time to review our hotel. We hope to welcome you back soon.Sincerely, Chris

10/10 Excelente

Yadira

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 6 noches en junio de 2022
Respuesta de General Manager el 3 jul. 2022
Dear Yadira, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Clearwater Beach, and we look forward to welcoming you back soon. Sincerely, Chris Hammons, General Manager

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El departamento es muy cómodo y confortable
Se hospedó 3 noches en enero de 2022
Respuesta de Chris el 7 feb. 2022
Greetings, Thank you for taking the time to review our property and give us a perfect rating. We hope to welcome you back on your future travels to Clearwater Beach. Sincerely, Chris

8/10 Bueno

Maria Ximena

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo muy bien!! Pero muy caro el estacionamiento, lo demás excelente
Se hospedó 4 noches en septiembre de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location ! Plenty of food ! Plenty of towels, full equipped kitchen, steps to the beach. The only thing we did not liked was the sofa bed, extremely uncomfortable for grown up children.
Se hospedó 8 noches en julio de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Un lugar muy agradable, con linda vista y con una excelente ubicación. El personal muy amable.
Se hospedó 6 noches en junio de 2021

6/10 Aceptable

Daniel

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención
No vale la pena.
Lo más grave y de esto también es responsable Hoteles.com: al comenzar la búsqueda del hotel dice parking gratis, luego al reservar eso desparece y cuando llegas al hotel el parking es de pago. El personal del check in te atendía sin ganas, mala predisposición. Lo mismo con la persona que todas las mañanas entregaba la bolsa del desayuno ( era así x el COVID ). No había limpieza en las habitaciones x el COVID ( debería haber x regla y si tu no quieres la cancelas, no al revés y). El hotel no tenía dispenser de sanitizante, no tenía información clara de sus servicios. Habitación sin posibilidad de abrir ventana. Lo mejor su ubicación. No vuelvo.
Se hospedó 2 noches en noviembre de 2020
Respuesta de Daniel Flenniken el 5 dic. 2020
Hola Daniel, Gracias por quedarse con nosotros recientemente y brindarnos sus comentarios sobre su estadía. Me disculpo enormemente por el error que muestra el estacionamiento gratuito, pero quiero asegurarle que el error se ha solucionado desde que se quedó con nosotros. Debido al estacionamiento limitado en el área, nosotros, así como cualquier otro estacionamiento, cobramos el estacionamiento nocturno a un costo similar al nuestro, y algunos más. En cuanto a los dispensadores de desinfección, los tenemos repartidos por grandes áreas de congregación del hotel y me disculpo si eso no fue evidente. Agradecemos sus comentarios, ya que nos ayudan a mejorar nuestras prácticas de hospitalidad y agradecemos que se haya hospedado con nosotros recientemente. Espero que elija quedarse con nosotros nuevamente para que podamos mejorar su opinión sobre nuestro hotel.

8/10 Bueno

JanethBenitez

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La ubicación es excelente. Las instalaciones son buenas, las habitaciones amplias y las camas muy cómodas
Se hospedó 6 noches en mayo de 2019

10/10 Excelente

Andres

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

JJ, Jacksonville fl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exelente lugar muy buena atencion y personal muy tratable, muy buena estancia se los recomiendo a todos
Se hospedó 2 noches en mayo de 2018

10/10 Excelente

Janeth, Bogota, Colombia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Una excelente opción en Clearwater. Los empleados muy amables. Construcción nueva y limpia. La opción de desayuno es buena y puede mejorar.
Se hospedó 4 noches en mayo de 2018

2/10 Terrible

Nouha

We had horrible nights at the hotel. Could not sleep. Heavy metal concert was on going past midnight. I complained to the front desk and was told that all the suites were on the Coco bar side. I had to call the police for the music to stop. Expedia rating is overrated.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear Nouha, Thank you for taking the time to review your stay with us. We apologize for the noise issues you experienced and that we did not address them to your satisfaction. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. We strive to provide exceptional service to each and every guest; therefore, we regret not meeting your expectations. We appreciate your patience and hope you will give us another chance to show you the hospitality you deserve on your next visit to Florida.Sincerely,Chris HammonsGeneral Manager

6/10 Aceptable

kim

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Sad furniture in room that is broken down, tattered and stained!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 17 abr. 2024
Dear Kim, We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of your room. Your feedback is invaluable, and we will relay this to the appropriate individuals. We hope we can welcome you back on a future date.Sincerely,Chris Hammons,General Manager

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel and extremely friendly staff. Staff was always happy to assist and would always greet you every time they saw you. Room was clean, housekeeping was happy to accommodate of you had any special requests. Only a short three to five minute walk to the beach depending on the route you took. Five minute walk from the hotel Pier 60.
Se hospedó 15 noches en marzo de 2024

8/10 Bueno

Dennis

C
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Dear Dennis, On behalf of our team at Residence Inn Clearwater Beach, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate your rating for our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our city.Sincerely,Chris HammonsGeneral Manager

10/10 Excelente

Ronald

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Ronald, We are thrilled you had an excellent stay at Residence Inn Clearwater Beach, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Chris HammonsGeneral Manager

10/10 Excelente

Eimiel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Lindsey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Sameer

Viajó con su familia
Guest has to pay for the parking for no reason.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Sameer, Thank you for taking the time to review your stay with us. We regret the disappointment regarding the parking charges and the inconvenience caused. These fees are listed on our website, and we will share your comments appropriately. We appreciate your patience and hope you will revisit us in the near future.Sincerely,Chris HammonsGeneral Manager

10/10 Excelente

James

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall great property only drawback is if in the gulf view rooms have Coco’s club below and plays live music until Midnight.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Michael Farag

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was good, almost pleasant , except I was made to wait for check in . I opted to extend my stay for another night and charged an outrageous fee which was ridiculous.. Expedia wasn’t that much better. I wasn’t told about the parking situation which the car had to be valet’ed for the entire stay .
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 6 abr. 2024
Dear Mr. Farag, Thank you for being our guest at Residence Inn Clearwater Beach and for your kind feedback. We are pleased to know that your overall stay was satisfying. However, it is disappointing to learn of the issues you experienced with our front desk during check-in. We will share your remarks with our team to ensure this is not repeated. We are also sorry for the concerns you had with the charge for an additional night. We strive to ensure our rates are competitive and in line with area hotels, and published prices may vary daily based on average room demand. We feel we offer a great value for our guests with our great location, service, and amenities; therefore, we regret not meeting your expectations. We hope you will give us another chance to provide you with the flawless hospitality we are known for.Sincerely,Chris HammonsGeneral Manager

6/10 Aceptable

dario

Le gustó: Personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 3 abr. 2024
Dear Dairo, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Chris HammonsGeneral Manager

10/10 Excelente

Carie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the staff here were so friendly and helpful! Loved the complimentary breakfast as well. Short walk to the beach and near shopping, restaurants etc. Would recommend this location!
Se hospedó 6 noches en marzo de 2024
Respuesta de Chris el 1 abr. 2024
Greetings, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our staff friendly and helpful. It's wonderful to know that you appreciated the complimentary breakfast and our convenient location near the beach, shopping, and restaurants. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again soon.Sincerely, Chris

8/10 Bueno

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed it very much. Even if we could only stay for a day
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 26 mar. 2024
Dear Susan, Thank you for choosing Residence Inn Clearwater Beach for your overnight stay. We are pleased to know that you enjoyed every aspect of your visit. We are particularly glad that you loved our beautiful property and great hospitality. We appreciate your business and look forward to welcoming you back soon.Sincerely,Chris HammonsGeneral Manager

8/10 Bueno

Elena

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a cozy place
Se hospedó 1 noche en marzo de 2024
Respuesta de Chris el 1 abr. 2024
Greetings, Thank you for your review! We're delighted to hear that you found our place cozy. Creating a warm and inviting atmosphere for our guests is always our top priority. We hope to welcome you back soon for another cozy experience!Thank you, Chris

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Parking is $$
Se hospedó 7 noches en enero de 2024
Respuesta de General Manager el 23 mar. 2024
Dear Robert, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay as well as our parking facilities. It was our pleasure hosting you at Residence Inn Clearwater Beach; we hope to see you again soon. Sincerely,Chris HammonsGeneral Manager

10/10 Excelente

Darline Walters

Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 9 abr. 2024
Dear Ms. Walters, We are pleased to receive your generous rating for Residence Inn Clearwater Beach. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Chris HammonsGeneral Manager

8/10 Bueno

Brandon Alexander

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Shower had rust stains on the wall and wallpaper was coming off the wall. It was clean but I expected a little better
Se hospedó 3 noches en marzo de 2024
Respuesta de Chris el 18 mar. 2024
Greetings, I'm sorry to hear about the issues you encountered with the shower and wallpaper during your stay. Rust stains and peeling wallpaper can certainly detract from the overall experience, despite the cleanliness of the room. It's understandable to have expected better maintenance standards. Your feedback is valuable and we will address these issues right away. We hope to welcome you back on your future trips to Clearwater Beach.Sincerely, Chris

8/10 Bueno

Jane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to everything
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 18 mar. 2024
Dear Jane, Thank you for sharing your comments regarding your stay at Residence Inn Clearwater Beach. We are glad you enjoyed our convenient location. It was our pleasure having you as our guest, and we hope to see you again soon.Sincerely,Chris HammonsGeneral Manager

10/10 Excelente

Stephanie Marie

Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Dear Ms. Marie, Thank you for your kind rating! We are glad you had such a positive experience during your time at Residence Inn Clearwater Beach, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Chris HammonsGeneral Manager

6/10 Aceptable

Kerilee, Duncan

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
It’s our own fault for booking here during spring break but very kindly, the staff moved us to a quiet section of the building. We were here for spring ball so next time we will drive here to visit and stay in Dunedin instead.
Se hospedó 5 noches en marzo de 2024
Respuesta de General Manager el 17 mar. 2024
Dear Kerilee, Thank you for choosing us for your visit to Clearwater Beach. We hope you will accept our apologies for any inconvenience you experienced due to visiting during our peak season and we appreciate you allowing us to resolve this while you were here. Thank you for your patience, and we hope you will reconsider and stay with us again, as we would like to provide you with the seamless visit you deserve. Sincerely,Chris HammonsGeneral Manager

8/10 Bueno

Jennifer

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Like others have said, there is a loud bar under the hotel which makes it hard to sleep. I knew this when booking as I read reviews and figured out family would be ok…but it was a lot louder than I imagined it would be. My husband & I slept ok—the kids took a long time to get to sleep. I def wouldn’t stay here if you need quiet to sleep. Apart from that, the hotel is very clean, spacious & the breakfast was amazing. I loved that they even had cold brew coffee along with the normal. We would prob stay here when it’s not spring break time—so possibly a little quieter as it wasn’t just the music that was loud but also the screaming drunk people lol.
Se hospedó 1 noche en marzo de 2024
Respuesta de Chris el 18 mar. 2024
Greetings, It sounds like you had a bit of a mixed experience with your stay due to the noise from the bar below the hotel. It's unfortunate that the noise level exceeded your expectations and made it difficult for your kids to sleep, especially during spring break when it might be particularly noisy. However, it's great to hear that you found the hotel to be clean, spacious, and enjoyed the amazing breakfast selection, including the cold brew coffee. Thank you for sharing your feedback, and if you have any further questions or concerns, feel free to let me know.Sincerely, Chris

8/10 Bueno

Haley

Viajó con su familia, Viajó en grupo
Great location.
Se hospedó 3 noches en marzo de 2024
Respuesta de Chris el 18 mar. 2024
Greetings, It's wonderful to hear that you found the location to be great! A convenient location can really enhance a stay and make it easier to explore and enjoy the surrounding area. Hopefully, the prime location added to the overall positive experience of your stay. If there's anything else you'd like to share about your experience or if you have any questions, feel free to let me know!Sincerely, Chris

6/10 Aceptable

Lisa, Chicago

Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Dear Lisa, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Chris HammonsGeneral Manager

8/10 Bueno

Kate

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Street side rooms are over a restaurant/bar with live music. Very loud until about midnight. Otherwise a great stay. Would stay here again but request room on opposite side.
Se hospedó 2 noches en febrero de 2024
Respuesta de Chris el 5 mar. 2024
Greetings, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay overall, despite the noise from the restaurant/bar with live music. Your feedback is valuable, and we appreciate your understanding. We'll certainly take note of your preference for a room on the opposite side for your next stay to ensure a more peaceful experience. We look forward to welcoming you back and providing an even more enjoyable stay in the future. If you have any other preferences or requests, feel free to let us know, and we'll do our best to accommodate them. Safe travels!Sincerely, Chris

8/10 Bueno

Nancy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly and helpful staff, huge breakfast buffet each morning, well-located to all the beautiful sights, a lovely pool area, straightforward path to and from Tampa International and Dunedin/Blue Jays’ ballpark! One wish is for upgraded sofa bed mattresses.
Se hospedó 4 noches en febrero de 2024
Respuesta de General Manager el 4 mar. 2024
Dear Nancy, Thank you for being our guest at Residence Inn Clearwater Beach. We are pleased you enjoyed our delicious breakfast and the courteous service provided by our associates. It is also delightful to know you liked our convenient location and refreshing pool area. We look forward to your next visit. Sincerely,Chris HammonsGeneral Manager

2/10 Terrible

james

Viajó con su pareja, Viajó por negocios
No le gustó: Personal y atención
Noise!!!!
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager el 2 mar. 2024
Dear James, Thank you for choosing us for your visit to Clearwater Beach. Please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a great travel experience; therefore, we are disappointed that we did not meet our expectations. We would like to provide you with the seamless visit you deserve. Sincerely,Chris HammonsGeneral Manager

4/10 Mediocre

Sharda

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not updated. Food was terrible
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 28 feb. 2024
Dear Sharda, Thank you for reviewing your stay. We are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. We also regret our food did not meet your expectations. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope to see you soon.Sincerely,Chris HammonsGeneral Manager

10/10 Excelente

Lori

Viajó por negocios
Le gustó: Limpieza, servicios
Hotel was excellent! Clean, quiet and location was perfect!
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager el 19 feb. 2024
Dear Lori, Thank you for sharing your comments regarding your stay at Residence Inn Clearwater Beach. We are glad you enjoyed our convenient location and relaxing accommodations. It was our pleasure having you as our guest, and we hope to see you again soon.Sincerely,Chris HammonsGeneral Manager

10/10 Excelente

Andy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Chris el 27 feb. 2024
Greetings, Thank you for the review!Sincerely, Chris

10/10 Excelente

Ricardo

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked it very much
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 31 ene. 2024
Dear Ricardo, Thank you for taking the time to share your comments about your stay at Residence Inn Clearwater Beach. We are thrilled to learn that your experience with us was exceptional. Our aim is to provide a perfect getaway, and we are delighted to have successfully fulfilled that commitment. It was truly our pleasure to have you as our guest, and we look forward to welcoming you again soon.Sincerely, Chris Hammons General Manager

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great scenery from our balcony. Very clean rooms. Excellent and friendly staff. Definitely will stay here again!
Se hospedó 7 noches en enero de 2024
Respuesta de Chris el 27 feb. 2024
Greetings, We're thrilled to hear about your positive experience. It's wonderful that you enjoyed the great scenery from your balcony, found the rooms to be very clean, and appreciated the excellent and friendly staff. We take pride in providing a comfortable and welcoming environment for our guests. Your kind words motivate us to maintain our high standards of service. We look forward to hosting you again in the future and ensuring that your next stay is just as enjoyable as this one. Thank you for choosing our hotel.Sincerely, Chris

4/10 Mediocre

Giovanni

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loud music played EVERY NIGHT until past midnight, right in front of the hotel. Not acceptable for a business trip.
Se hospedó 3 noches en enero de 2024
Respuesta de General Manager el 29 ene. 2024
Dear Giovanni, Thank you for reviewing your stay. We hope you will accept our apologies for the disturbances you had due to noise from outside the hotel. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve.Sincerely,Chris Hammons,General Manager

8/10 Bueno

Fahad

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location
The hotel location is very close to the beach. The hot breakfast was excellent with lots of options for children. The only reason for 4 star review is that there is a restaurant right below with open air section and live entertainment which is quite noisy till late hours, not ideal when you are trying to get some sleep, especially for families with young children.
Se hospedó 4 noches en enero de 2024
Respuesta de Chris el 27 feb. 2024
Greetings,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the hotel's proximity to the beach and the excellent hot breakfast with plenty of options for children. We understand that the noise from the restaurant's open-air section and live entertainment posed a challenge for a peaceful night's sleep, particularly for families with young children. We sincerely apologize for any inconvenience this may have caused. Your input is valuable to us, and we will explore ways to address and minimize the noise disturbances to enhance our guests' overall experience. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay in the future.Sincerely, Chris