2/10 Terrible
Neil L.
15 ago. 2025
No le gustó: Limpieza
I have never provided a bad review of any hotel, restaurant or business before however due to the management company and the owner not responding nor acting to make the unit safe or habitable, this review seems necessary. The unit had a moldy washing machine, the sink drain was disconnected and the dishwasher got soapy water all over the unit and there were poisonous caterpillars in the unit for multiple days as well as the occasional cockroach.The management company took 5 days to get a plumber on site to fix the drain. The management company took 10 days to get the washing machine fixed.Ownership did not approve of repairs in a timely manner which lead to the long repair times, the property management company did not communicate or express interest in keeping us informed and in their own words "dropped the ball". We had to leave the unit prior to the end of our reservation and find somewhere else to stay. The photos of the mold are after they attempted to "clean" the mold.
Neil L.
Se hospedó 14 noches en julio de 2025