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Opiniones sobre Grand Hotel des Bains Kempinski

5 out of 5
Grand Hotel des Bains Kempinski
Via Mezdi 27, St. Moritz, GR

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 241 de 314 opiniones" "
Evaluación: 8 - Bueno. 57 de 314 opiniones" "
Evaluación: 6 - Aceptable. 10 de 314 opiniones" "
Evaluación: 4 - Mediocre. 4 de 314 opiniones" "
Evaluación: 2 - Terrible. 2 de 314 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,4/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan, Santiago

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelentes instalaciones con un gran servicio, muy grato para familias con niños
Se hospedó 7 noches en enero de 2020
Respuesta de Grand Hotel des Bains Kempinski el 2 feb. 2020
Dear Juan, Thank you very much for your kind feedback which is highly appreciated. We are happy to read that you and your family could enjoy your recent stay with us to the utmost of your satisfaction. We are looking forward to welcoming you back soon to our property in St. Moritz. Best regards, Konstantin Zeuke, General Manager

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
5 star service all the way. Great spa facilities and ski service.
Se hospedó 5 noches en marzo de 2019
Respuesta de Kempinski Grand Hotel des Bains el 21 mar. 2019
Dear Valued Guest, Thank you very much for your kind feedback which is highly appreciated. We are glad to read that you could enjoy your recent stay with us to the utmost of your satisfaction. We look forward to your upcoming stay with us. Best regards, Konstantin Zeuke, General Manager

10/10 Excelente

WILLY, Miami

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fabulosa experiencia de ski!!

10/10 Excelente

MAURICIO

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A
Se hospedó 1 noche en marzo de 2024
Respuesta de Rachele Corsi el 27 mar. 2024
Dear Mauricio,Thank you very much for your kind feedback. Looking forward to welcoming you soon.Best regards,Rachele CorsiFront Office Manager

10/10 Excelente

Antonia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Rachele Corsi el 28 mar. 2024
Dear Antonia,Thank you so much for your kind feedback.Looking forward to welcoming you soon. Best regards, Rachele Corsi Front Office Manager

10/10 Excelente

Darrel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The service was impeccable from the time my Wife and I was picked up at train station. I very highly recommend this hotel. The best service you will ever receive.
Respuesta de Rachele Corsi el 28 mar. 2024
Dear Darrel,Thank you so much for your kind feedback.Looking forward to welcoming you soon. Best regards, Rachele Corsi Front Office Manager

10/10 Excelente

Tom

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Urs

Se hospedó 1 noche en septiembre de 2023
Respuesta de Rachele Corsi el 28 mar. 2024
Dear Urs,Thank you so much for your kind feedback.Looking forward to welcoming you soon. Best regards, Rachele Corsi Front Office Manager

10/10 Excelente

Scott

Le gustó: Estado de la propiedad e instalaciones
Amazing staff, wonderful food and fantastic hotel in one of my favorites towns.
Se hospedó 4 noches en agosto de 2023
Respuesta de Konstantin Zeuke el 29 ago. 2023
Dear Scott, I would like to take the time to personally thank you for this wonderful comment. There is truly no better way to start the day then reading comments like yours, it gives us all the motivation that we need. We look forward to hosting you again. With kind regards, Konstantin Zeuke General Manager

10/10 Excelente

Bryon A

Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Scott, Park City

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Air conditioning wasn't available, so had to leave windows open at night. A little noise as a result. If it was any hotter, could have become a big problem. Room was spacious and enjoyable. Breakfast buffet was outstanding. Spa area was outstanding, including the five suana options. Primarily ate in the bar versus sitting down for dinner, liked eating in the bar lounge.
Se hospedó 2 noches en julio de 2023
Respuesta de Konstantin Zeuke el 18 ago. 2023
Dear Scott, I would like to take the time and give you my gratitude for writing this very kind yet constructive feedback. As proud representatives of the ''Earth Check'' certification we do not have air conditioning in our property for sustainability reasons. Therefore we always offer fans to all our guests upon requesting it. We hope you will decide to visit us again in the future. With kind regards, Konstantin ZeukeGeneral Manager

10/10 Excelente

Gary E.

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The complimentary breakfast buffet is awesome; best we have ever experienced anywhere in the world! If in St. Moritz you must stay here.
Se hospedó 1 noche en agosto de 2023
Respuesta de Konstantin Zeuke el 7 ago. 2023
Dear Mr. Gary E,First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.I am glad to read that you have been totally satisfied with your recent stay with us. We appreciate your kind words about the breakfast buffet.Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards,Konstantin ZeukeGeneral Manager

10/10 Excelente

Philip, Chicago

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wow! Blown away by the details in this place and super clean. A light switch at your night stand to turn off ALL lights in the room at night. How wonderfully thought out! Every amenity. Spa, indoor pool. Wow, wow, wow.
Se hospedó 1 noche en julio de 2023
Respuesta de Konstantin Zeuke el 24 jul. 2023
Dear Philip, I would like to use this opportunity and give you my biggest thank you for such a positive and kind feedback of your most recent stay with us. We are beyond happy to read that you enjoyed your time with us and we hope you visit us again soon.With kind regards, Konstantin ZeukeGeneral Manager

10/10 Excelente

Henrique

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Michael

Se hospedó 2 noches en julio de 2023
Respuesta de Front Office el 30 jul. 2023
Dear Michael,Thank you very much for your feedback!Looking forward to welcoming you back. Best regards,

10/10 Excelente

Yusra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Swiss service at its best
The service at the hotel was excellent. The staff made us feel very welcoming. The team at breakfast were superb. We have cancelled one day in Urich and extended in Kempinski for this reason. Hope to come back soon
Se hospedó 1 noche en junio de 2023
Respuesta de Konstantin Zeuke el 30 jun. 2023
Dear Yusra, What an amazing feedback, I would like to use this opportunity to thank you for being so kind and honest with us. There is truly no better way to assure us that we are doing our job very well than to read comments like yours. We truly hope we will welcome you back at our beautiful property on top of the world. Kind regards, Konstantin ZeukeGeneral Manager

10/10 Excelente

Jessica

Se hospedó 1 noche en junio de 2023
Respuesta de Konstantin Zeuke el 2 jul. 2023
Dear Jessica,I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World.

10/10 Excelente

Meike

Se hospedó 3 noches en junio de 2023
Respuesta de Konstantin Zeuke el 2 jul. 2023
Dear Meike,I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World.

10/10 Excelente

Samuel

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Absolutely amazing stay. From the moment we arrived till the very end … Luxurious stay!
Se hospedó 3 noches en junio de 2023
Respuesta de Konstantin Zeuke el 30 jun. 2023
Dear Samuel, Allow me to use this opportunity to say a big thank you to you for being so kind and writing this feedback. We truly appreciate it and we are thrilled to read that your most recent stay with us was so amazing. We look forward to hosting you again on top of the world. Kind regards, Konstantin ZeukeGeneral Manager

10/10 Excelente

Victor

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Konstantin Zeuke el 2 jul. 2023
Dear Victor,I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World.

8/10 Bueno

Nilgun

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
like - *historic building with excellent facilities. *The dining options and restaurant staff are excellent. don't like - *tough walk for skiers to the lift. a property like this should make arrangements to transports skiers to lifts. I had blisters on my knees by the end of my stay. * there should be more options for kids to play games.
Se hospedó 5 noches en febrero de 2023
Respuesta de Konstantin Zeuke el 26 feb. 2023
Dear Mr. Nilgun,Firstly, let me express my sincere gratitude for choosing the Grand Hotel des Bains Kempinski as your preferred location to spend your valuable time and for taking the opportunity to share with us your thoughtful feedback.Your evaluation of our various services and facilities is very much appreciated, since it is only through valued guests, such as yourself, that we are able to make sure our standards correspond to our guests’ needs.Please be ensured that your remarks have been forwarded to the respective departments.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards,Konstantin ZeukeGeneral Manager

8/10 Bueno

Phuntsok

Se hospedó 6 noches en febrero de 2023

10/10 Excelente

susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely amazing!!!
Se hospedó 1 noche en febrero de 2023
Respuesta de Your recent stay at Grand Hotel des Bains Kempinsk el 15 feb. 2023
Dear Susan,First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards,Konstantin ZeukeGeneral Manager

6/10 Aceptable

MAURO DE ALMEIDA

Viajó con su familia
Le gustó: Limpieza, personal y atención
Longe da cidade e dificílimo conseguir transfer do hotel pra cidade, um hotel 5 estrelas sem oferecer esse serviço pros hóspedes o tempo todo é lamentável
Se hospedó 6 noches en enero de 2023
Respuesta de Konstantin Zeuke el 8 feb. 2023
Dear Mr. De Almeida,First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferred destination to spend your precious time and for the time taken to share your kind feedback with us.Your evaluation of our various services and facilities is very much appreciated, since it is only through valued guests, such as yourself, that we are able to make sure our standards correspond to our guests’ needs. We feel sorry to hear that we were not able to meet your expectations during your stay. . Kindly accept our apologies for any inconveniences caused.Despite the mentioned, I trust you could enjoy the rest of your stay and I hope that we will welcome you back in the near future to get the chance to make your next stay a wonderful and unforgettable one.Best regards,Konstantin Zeuke,General Manager

10/10 Excelente

Kunwoo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2023
Respuesta de Rachele Corsi el 28 mar. 2024
Dear Kunwoo,Thank you so much for your kind feedback.Looking forward to welcoming you soon. Best regards, Rachele Corsi Front Office Manager

10/10 Excelente

Christof

Se hospedó 3 noches en enero de 2023

10/10 Excelente

Marine

Se hospedó 9 noches en enero de 2023

10/10 Excelente

Volkan

Se hospedó 4 noches en enero de 2023

10/10 Excelente

Beatrice

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Massimo, Cernusco sul Naviglio

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel molto bello, posizione tranquilla. La struttura è molto ben tenuta, curata nei minimi particolari.
Se hospedó 1 noche en enero de 2023
Respuesta de Konstantin Zeuke el 24 ene. 2023
Dear Mr. Massimo,First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards,Konstantin ZeukeGeneral Manager

10/10 Excelente

Michael

Se hospedó 5 noches en enero de 2023

10/10 Excelente

Richelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Top 3 in the world!
One of the top 3 hotels I’ve stayed at. Could not fault anything about it. From the food, location, staff, facilities, quality, nothing was a problem. These guys set the standard in luxury hotel accommodation.
Se hospedó 5 noches en enero de 2023
Respuesta de kempinski el 15 ene. 2023
Dear Richelle,First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us.I am glad to read that you have been totally satisfied with your recent stay with us.Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards,Konstantin ZeukeGeneral Manager

6/10 Aceptable

Thierry

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en agosto de 2022

8/10 Bueno

Bader

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nic to vest this place and enjoy around
Se hospedó 2 noches en agosto de 2022
Respuesta de Reception el 11 ago. 2022
Dear Bader, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

10/10 Excelente

Hanspeter

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Beth

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely the best! Great service, hospitality and food!
Se hospedó 2 noches en julio de 2022
Respuesta de KZ el 26 jul. 2022
First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

10/10 Excelente

Silvana

Se hospedó 5 noches en junio de 2022
Respuesta de kempinski el 1 jul. 2022
Dear Mrs. Silvana, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

10/10 Excelente

THOMAS, Box Elder

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Grace

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay at St. Moritz Kempinski
A beautiful hotel with excellent facilities including a beautiful pool and spa. It is a short distance from town in a quiet area with nice walks to the lakes. The staff are very friendly and proactive. The room is large and very comfortable. The breakfast is amazing with wide selection of food and comes with complementary cook to order entrees. A nice surprise that our room rate comes with a free local travel pass which gives access to all local rides and mountain access. The concerige staff are very friendly and knowledgeable.
Se hospedó 3 noches en junio de 2022
Respuesta de Kempinski el 26 jun. 2022
Dear Grace, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
What's not to like. Best customer service we have ever experienced. One of the nicest stays we have ever had.
Se hospedó 2 noches en junio de 2022
Respuesta de Reception el 25 jun. 2022
Dear John, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

10/10 Excelente

haibin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en junio de 2022
Respuesta de Kempinski el 19 jun. 2022
Dear Haibin, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

10/10 Excelente

Bruno

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ótimo hotel, muito próximo da gôndola de esqui. Fica um pouco afastado do centro, mas tem ótimas opções de restaurante na propriedade. Equipe muito simpática.
Se hospedó 5 noches en febrero de 2022
Respuesta de Jana Hess el 10 mar. 2022
Dear Bruno, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time. I am glad to read that you have been totally satisfied with your recent stay with us. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Jana Hess Assistant Front Office Manager

10/10 Excelente

Vivian

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Marvelous hotel!
Our stay was excellent - the service was impeccable, the location was superb, the food was exquisite, and the spa was enchanting - everything you’d want from a 5 star ski hotel. The only area for improvement we found was the disagreeable mattress. Nevertheless, the experience was cherishable and it would be a pleasure to return.
Se hospedó 3 noches en febrero de 2022
Respuesta de Jana Hess el 22 feb. 2022
Dear Vivian, First of all, I would like to thank you very much for the time taken to share your kind feedback with us. I am glad to read that you have been satisfied with your recent stay with us. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Jana Hess Assistant Front Office Manager

10/10 Excelente

Barry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2022
Respuesta de Jana Hess el 14 feb. 2022
Dear Barry, Thank you very much for your wonderful comment! We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Jana Hess Assistant Front Office Manager

10/10 Excelente

nikolaj

Se hospedó 1 noche en enero de 2022

10/10 Excelente

petre

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ski en famille
Bonjour, on est venu en famille pour skier. L'hôtel est magnifique, les chambres confortables et bien isolées. La piscine est le SPA sont très bien aussi. Tout l'équipe est au top et très sympa. Les animaux sont accepté. On a hésité car l'hôtel n'est pas sur les pistes. Pour skier il faut marcher 300 mètres ou prendre la navette de l'hôtel. ça c'est très bien passé donc on espère retourner l'hiver prochain :)
Se hospedó 5 noches en diciembre de 2021
Respuesta de Grand Hotel des Bains Kempinski el 28 dic. 2021
Dear Petre, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us.I am glad to read that you have been satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager

8/10 Bueno

Agata

Se hospedó 5 noches en diciembre de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful family trip
Wonderful experience. Great amenities and staff
Se hospedó 3 noches en diciembre de 2021
Respuesta de Grand Hotel des Bains Kempinski el 28 dic. 2021
Dear Anonymous, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferable destination to spend your precious time and for the time taken to share your kind feedback with us.I am glad to read that you have been satisfied with your recent stay with us.Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team.We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards,Konstantin Zeuke General Manager

10/10 Excelente

Allen

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super friendly staff and very good facility. Kids loved it. The Spa was a great bonus too!
Se hospedó 7 noches en diciembre de 2021
Respuesta de Jana Hess el 20 dic. 2021
Dear Allen, Thank you very much for your positive comment! I am glad to read that you have been totally satisfied with your recent stay with us. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Jana Hess Assistant Front Office Manager

10/10 Excelente

S

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dreamy Winter Stay
Absolutely great - good food, super service, perfectly kept facilities. Perfect winter get away
Se hospedó 2 noches en diciembre de 2021
Respuesta de Jana Hess el 14 dic. 2021
Dear S, Thank you very much for your positive feedback! We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Jana Hess Assistant Front Office Manager