Terraza o patio
Ver disponibilidad

Opiniones sobre TownePlace Suites by Marriott St. Louis Chesterfield

3 out of 5
TownePlace Suites by Marriott St. Louis Chesterfield
748 Premium Way, Chesterfield, MO

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 122 de 184 opiniones" "
Evaluación: 8 - Bueno. 33 de 184 opiniones" "
Evaluación: 6 - Aceptable. 12 de 184 opiniones" "
Evaluación: 4 - Mediocre. 10 de 184 opiniones" "
Evaluación: 2 - Terrible. 7 de 184 opiniones" "

9,2/10

Limpieza

8,8/10

Personal y atención

9,2/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Francisco

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Exelente hotel lo recomiendo
Se hospedó 1 noche en mayo de 2020

10/10 Excelente

Shawn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay convenient locayion
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jjason

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Hotel was very clean and rooms were very spacious. The hotel staff was very kind.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Tiffany

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Would prefer some meat options with breakfast, as there was no bacon, sausage, ham, etc
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Donald

Viajó con su familia
New building and very clean; staff were great, good hot breakfast, excellent for sports teams travelling, restaurants in the area but are about a 3 km drive , but multitude of Choices once your there.
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Floyd, Granite City

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Proximity to the outlets was the main reason for booking this hotel. We have shopped on this weekend for over 30 years so always looking for a close place with breakfast and free parking. Comfortable beds and plenty of space.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jessica

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Caroline

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The overall experience was fine. But l, I was there for three nights and one of those days room service never cleaned the room. The bed was not made and towels were not replaced.
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Brianna

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Holly

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Very close to shopping and restaurant options. Would stay again
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Mary jo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en octubre de 2023
Respuesta de Ayesha el 23 oct. 2023
Hi Mary,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards,

10/10 Excelente

Terry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de Ayesha el 16 oct. 2023
Hi Terry,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Jp

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ayesha el 2 oct. 2023
Hi Jp,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I'll Be Back
Perfect solo self-care staycation spot. Across the street from the Premium Mall with food court options and on a strip with all the stores you want. The location was nice, but breakfast was a bit disappointing, especially on keto (powdered eggs and no meats), but I made it work by bringing my own food since I'm local. The room was perfect for my needs and the service was friendly and helpful. I'll definitely be back.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ayesha el 2 oct. 2023
Hi,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards

10/10 Excelente

Finney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ayesha el 25 sept. 2023
Hi,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ayesha el 2 oct. 2023
Hi Racheal,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Michael

Se hospedó 1 noche en septiembre de 2023
Respuesta de Ayesha el 16 oct. 2023
Hi Michael,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

8/10 Bueno

Mary Jo

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
It is a nice place. Location has restaurants a short drive away and shopping also. It was very quite on the weekend we were there. Bed was very comfortable.👍👍👍 AC is either cold or room is stuffy. Shower floor and around walls in shower could use MORE attention. Night stands need to be wiped down better. Shower head not good. Also I know the design of the shower is really stylish, however water sprays out on to the floor and wall. Not good design. Also they need exhaust fans in the bathrooms, to get humidity out. I always clean shower floors and laboratory area before using. Breakfast can be improved on, but ok. I have stayed at other locations similar issues. Over all I recommend good place to stay. Would stay again no problem. 👍👍 1/2 thumbs up out of 3 We used Expedia and it worked out ok.
Se hospedó 2 noches en agosto de 2023
Respuesta de Ayesha el 7 ago. 2023
Hi Mary Jo,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards.

10/10 Excelente

LaSha

Le gustó: Limpieza, estado de la propiedad e instalaciones
Respuesta de Ayesha el 26 jul. 2023
Hi LaSha,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Kelly

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en julio de 2023
Respuesta de Ayesha el 26 jul. 2023
Hi Kelly,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

6/10 Aceptable

David

Le gustó: Limpieza, comodidad de la habitación
Nice Room/ Horrible Breakfast
The room was clean and comfortable. The afternoon/evening desk clerk who checked us in acted like we were a bother and she did not want to be there. Not very welcoming but all the other staff was very friendly. The breakfast is horrible. It made both of us sick. Very little options if you are allergic to eggs like I am. Need more variety on breakfast options .
Se hospedó 2 noches en julio de 2023
Respuesta de Ayesha el 21 jul. 2023
Hi David, I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide.I hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Hamish, Christchurch

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property is a long way out from Central St Louis but easy enough to drive to Handy shopping in the area 30 minutes easy scenic drive to Six flags in Eureka Breakfast was ok but needed waffles for the kids Overall happy with the choice and stay
Respuesta de Ayesha el 26 jul. 2023
Hi Hamish,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Regards el 26 jul. 2023
I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.

10/10 Excelente

Julie

Se hospedó 2 noches en junio de 2023
Respuesta de Ayesha el 26 jul. 2023
Hi Julie,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

8/10 Bueno

Amy

Le gustó: Servicios, estado de la propiedad e instalaciones
Like the location-next to an outlet mall. Staff was friendly. Room was clean. Breakfast option was slightly lacking, but free food and free food.
Se hospedó 1 noche en junio de 2023
Respuesta de Ayesha el 3 jul. 2023
Hi Amy,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Sheila

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I loved the beds and pillows. Super comfortable. I felt very safe. Very pleased with the many amenities. Very courteous staff. Well kept.
Se hospedó 2 noches en junio de 2023
Respuesta de Ayesha el 27 jun. 2023
Hi Sheila,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards

10/10 Excelente

John

Se hospedó 3 noches en junio de 2023
Respuesta de Ayesha el 20 jun. 2023
Hi John,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Alan

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Ayesha el 20 jun. 2023
Hi Alan,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

6/10 Aceptable

Lana

Se hospedó 1 noche en junio de 2023
Respuesta de Ayesha el 26 jul. 2023
Hi Lana,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Shannon

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Love the outdoor area! Entire hotel visit was excellent!
Respuesta de Ayesha el 20 jun. 2023
Hi Shannon,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Michelle

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Everything was great
Se hospedó 1 noche en abril de 2023
Respuesta de Ayesha el 24 abr. 2023
HI Michelle,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Christine

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Great place to stay
The Positive: Great place to stay, very comfortable bed and great breakfast. Negative: there was 3 of us when we got a room with pull out sofa, no sheets or blankets supplied in the room had to call and only 2 towels and 2 wash clothes. If you see on your reservation list 3 people checking in and there is only one bed and a sofa bed you would assume covers would be needed along with at least 3 towels.
Se hospedó 1 noche en abril de 2023
Respuesta de Ayesha el 17 abr. 2023
Dear Christine,I recognize your time is valuable and appreciate the feedback you have provided. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide.I hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Chamaiporn

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Michael

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Close to outlet shopping and a great selection of restaurants for dining.
Se hospedó 1 noche en abril de 2023
Respuesta de Ayesha el 17 abr. 2023
Hi Michael, I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards

10/10 Excelente

Jeffry

Le gustó: Limpieza, comodidad de la habitación
Surprisingly nice.
This is a very new hotel and consequently in very good condition. It was the first time in a long time that my wife and I stayed in a "suites" hotel meaning it had a functional kitchenette, full-size microwave, standard refrigerator with freezer, a dishwasher, and a dining room table with four chairs. We were only staying for one night but will definitely consider a TownePlace Suites the next time we need a multiple-night stay in a hotel.
Se hospedó 1 noche en marzo de 2023
Respuesta de Ayesha el 17 abr. 2023
Hi Jeffry,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Best Regards.

10/10 Excelente

George

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en febrero de 2023
Respuesta de Ayesha el 20 feb. 2023
Dear George, I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Gerardo

Le gustó: Limpieza

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Just ok
My stay was ok the room was ok the heating system was very loud had to cut it off and stay under cover also pillows were horrible too soft and breakfast could have been hot had to warm up food
Se hospedó 2 noches en noviembre de 2022
Respuesta de Ayesha el 14 nov. 2022
Hi,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Mariely

Le gustó: Limpieza, comodidad de la habitación
Amazing!!
It was an awesome night! The room was super clean, the bathroom was super clean, and it came with all the amenities listed. It was a wonderful experience and will definitely be booking again!
Se hospedó 1 noche en noviembre de 2022
Respuesta de Ayesha el 14 nov. 2022
Hi Mariely,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.thank you and have a great day.

10/10 Excelente

Daniela

Se hospedó 3 noches en octubre de 2022
Respuesta de Ayesha el 24 oct. 2022
Dear Daniela,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

2/10 Terrible

Andrew

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
The location of the property was prime. The exterior of the building appeared new, clean, and well kept. I was checked in by a white male with red hair, wearing a white t-shirt, no name tag, and he greeted me with “I need and ID.” He tossed my ID on the counter after I handed it to him. His only words after that “Breakfast is six to nine.” He handed me keys and walked away. My wife and I walked down a dirty hallway, littered with food crumbs and who knows what else. We arrived to the room to find a disgusting dirty and filthy bathroom. *Pictures upon request* The bed was extremely uncomfortable and the road noise from the outside was disheartening as well. To say the least, after 2hrs of sleep, I will NEVER stay at this property again or recommend it to others. HUGE DISAPPOINTMENT.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Tammra

Viajó por negocios
Le gustó: Limpieza
Very clean. Breakfast was decent.
Se hospedó 1 noche en octubre de 2022
Respuesta de Ayesha el 24 oct. 2022
Hi Tamara,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

8/10 Bueno

George

Le gustó: Limpieza, comodidad de la habitación
Nice
Nice and clean place to stay. Sizable rooms. Would stay again.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Ayesha el 24 oct. 2022
Hi George,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards.

8/10 Bueno

Jac

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Aaron

Se hospedó 1 noche en septiembre de 2022
Respuesta de Ayesha el 24 oct. 2022
Hi Aaron,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

Amy

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Chris

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Easy check-in, Really nice room - clean and open design. Very good breakfast.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Ayesha el 24 oct. 2022
Hi Chris,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

8/10 Bueno

Natalie

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Breakfast was good, our kids had fun in the po
Se hospedó 2 noches en julio de 2022
Respuesta de Ayesha el 24 oct. 2022
Hi Natalie,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. I have shared your feedback with the associates, and hope you choose to stay with us again, whenever your travels bring you back to the area.Regards

10/10 Excelente

michael

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Jessica

Le gustó: Limpieza, comodidad de la habitación
Stay was great..just a funny smell in the hotel lobby and hallways couldn’t eat breakfast bc the smell was horrible.
Se hospedó 1 noche en agosto de 2022