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Opiniones sobre Fairfield Inn & Suites by Marriott St. Louis Chesterfield

3 out of 5
Fairfield Inn & Suites by Marriott St. Louis Chesterfield
1065 Chesterfield Pkwy E, Chesterfield, MO

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 594 de 970 opiniones" "
Evaluación: 8 - Bueno. 281 de 970 opiniones" "
Evaluación: 6 - Aceptable. 62 de 970 opiniones" "
Evaluación: 4 - Mediocre. 18 de 970 opiniones" "
Evaluación: 2 - Terrible. 15 de 970 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

8,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Macarena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2018

10/10 Excelente

daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy comoda

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Tarunjot

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and looked like newly renovated. I enjoyed my stay.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Deb

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff, quiet, clean. Nice place to stay.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Michaela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sammy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The remodeling outside
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mark, Carmel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I think
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is amazing, they go above and beyond for their guest. You all are Rockstar's.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Lagel, Oak Park

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice property
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Dariusz

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Bruce

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All good.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Pililani

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Madeline

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really liked the nice ambience and feel as soon as I walked in, decorated nicely. The employee staff treated us very well. Also the heated pool was extraordinary, comfortably heated warmly. The location is very convenient to many stores and restaurants also near the highway so it’s steadfast to get to the airport! I would have liked a alarm/clock radio in our room, even though our people of the world rely on our smartphones!:) I especially liked the nice amenities in the bathroom/standup shower! Nice place for adults to stay! 👍😀
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Manuel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pretty good. Easy !!!
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Jessica

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Bailey

Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Gordon, Glenview

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
I have no idea how this property has such good ratings. It is old, tired, beds worns out, with rooms cramped and in disrepair. Our overall experience was poor. There are much better properties in this area. If I hadn't prepaid we would have been gone after one night..
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Amy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice staff
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

LESLIE, Cordova

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Charmaine

Le gustó: Estado de la propiedad e instalaciones
Convenient place for an overnight stay. Construction going on at the property. We a so it got noisy in our room at 8a from loud banging
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was friendly and helpful. Room was clean and everything worked. Only drawback was hotel expansion construction but that was to parking.
Se hospedó 2 noches en octubre de 2023
Respuesta de Operations Manager el 31 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

8/10 Bueno

Laura

Se hospedó 3 noches en octubre de 2023
Respuesta de Operations Manager el 31 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Linn

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Convert Stay
Checkin was delightful because of the friendliness of the employee!
Se hospedó 1 noche en octubre de 2023
Respuesta de Operations Manager el 31 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

6/10 Aceptable

Hannah

Viajó con su pareja
Le gustó: Limpieza
We booked a king room, but when we got there they put us in a queen. I wasn’t given any kind of compensation for the error on their part.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Kevin

Se hospedó 1 noche en octubre de 2023
Respuesta de Operations Manager el 31 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Mary

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Fairfield was very conveniently located and comfortable.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Operations Manager el 31 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Lisa

Viajó por negocios, Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Very clean, friendly staff. Excellent breakfast!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Operations Manager el 4 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

6/10 Aceptable

Jackie

Viajó con su familia
Le gustó: Personal y atención, servicios
Our room hadn’t been cleaned from the previous occupants. They got us a new room right away.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Operations Manager el 4 oct. 2023
Thank you for taking the time to go online and leave a review from your recent stay with us! We apologize that you was first put in a room that wasn't ready. I am glad that we was able to get you moved into a clean room after that. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Zoe

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023
Respuesta de Operations Manager el 4 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Operations Manager el 24 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Ardell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Operations Manager el 18 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Heather

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome!
I was at the hotel for business and every single staff member I had the pleasure of dealing with was super friendly. They remembered me every day. Some even asked if there was anything they could get me for breakfast even though I don’t think that is part of their job. I was very much impressed by the customer service- you don’t see good service like that much anymore l.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Operations Manager el 18 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

8/10 Bueno

Bill

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Remodeling
Se hospedó 1 noche en septiembre de 2023
Respuesta de Operations Manager el 18 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Denise

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My daughter stayed at Fairfield Inn Marriott and she loves it! She actually asked for this specific hotel because she has stayed there before. This review is based on her experience and what she has told me.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Operations Manager el 5 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Rory

Viajó con su pareja
Le gustó: Personal y atención
Overall everything was good
Se hospedó 2 noches en septiembre de 2023
Respuesta de Operations Manager el 5 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Theresa

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was cool. Didn't know pets were allowed. Not a big deal but u could smell the animals
Se hospedó 2 noches en agosto de 2023
Respuesta de Operations Manager el 5 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Cynthia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent breakfast, big room, comfy beds.clean and airy.
Se hospedó 1 noche en agosto de 2023
Respuesta de Operations Manager el 5 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Greg

Viajó con su pareja
Very clean and spacious. Our room was on a different floor than the dogs. Liked the consideration given to us.
Se hospedó 1 noche en julio de 2023
Respuesta de Amanda el 24 jul. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Lindsey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Would stay again
Great stay! Comfortable bed, nice shower, good location
Se hospedó 1 noche en julio de 2023
Respuesta de Amanda el 20 jul. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Marjorie

Se hospedó 2 noches en julio de 2023
Respuesta de Amanda el 20 jul. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Corey

Se hospedó 3 noches en julio de 2023
Respuesta de Amanda el 20 jul. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

james

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Amanda el 20 jul. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en junio de 2023
Respuesta de Amanda el 21 jun. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

8/10 Bueno

Cathi

Viajó con su familia
Le gustó: Personal y atención
We had to switch our first room. Smelled of smoke. Room size good. However, not as much counter, night stand space as we needed for 4 people. Bathroom-shower low water pressure, small vanity/sink counter, no hair dryer, needed additional towels/wash cloths even though we requested on our reservations. Only 3 pillows on each bed for 4 total people. Also, requested on our reservations. Not enough lighting. Quiet room, requested away from road noise, elevators & ice machines.
Se hospedó 1 noche en junio de 2023
Respuesta de Amanda el 21 jun. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk team and leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bueno

Robert

Viajó en grupo
Le gustó: Limpieza, personal y atención
Construction right outside window.
Se hospedó 1 noche en junio de 2023
Respuesta de Amanda el 13 jun. 2023
Thank you for taking the time to go online and leaving a review. I apologize that there is constructions going on during your stay, we are building another hotel. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Melissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property is really nice, convenient, clean property. The perfect place to stay if you are looking for peaceful time and convenience.
Se hospedó 2 noches en mayo de 2023
Respuesta de Amanda el 5 jun. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 Excelente

Ruth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2023
Respuesta de Amanda el 5 jun. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

8/10 Bueno

Cindy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Weekend stay
It was a great stay but we didn’t have any hot water and when I told them they didn’t do anything about it!
Se hospedó 1 noche en mayo de 2023
Respuesta de Amanda el 30 may. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk team and leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.