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Opiniones sobre Clayton Plaza Hotel & Extended Stay

3.5 out of 5
Clayton Plaza Hotel & Extended Stay
7750 Carondelet Avenue, St. Louis, MO

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 1770 de 2860 opiniones" "
Evaluación: 8 - Bueno. 700 de 2860 opiniones" "
Evaluación: 6 - Aceptable. 214 de 2860 opiniones" "
Evaluación: 4 - Mediocre. 97 de 2860 opiniones" "
Evaluación: 2 - Terrible. 79 de 2860 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Benjamin

Viajó con su familia
Le gustó: Servicios
Comodo
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Management el 28 nov. 2023
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 Excelente

amelia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo excelente.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Erielle Taylor el 24 nov. 2023
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 Excelente

Pol

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Calidad y comodidad.
La habitación, grande y limpia. La cama, muy cómoda. El personal, amable y atento. El desayuno, impecable: completo, variado y de calidad. Una estancia de 10/10.
Se hospedó 8 noches en agosto de 2023
Respuesta de Hotel Management el 23 ago. 2023
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 Excelente

Pol

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management el 4 ago. 2023
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

6/10 Aceptable

Erika

Se hospedó 2 noches en julio de 2023
Respuesta de Shana B. Front Desk Manager el 11 ago. 2023
Thank you for staying with us and we are glad you enjoyed your stay. We appreciate the feedback and look forward to you staying with us again!

4/10 Mediocre

Juan Antonio

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Decepcionante
La habitacion fue decepcionante, el aire acondicionado hacia mucho ruido y no habia solucion. Entre la puerta y el suelo habia dos dedos de hueco, por lo que el ruido y la luz entraban por debajo de la puerta. El desayuno no estaba bien organizado. La primera mañana que fuimos a desayunar, no mos querian dar una mesa normal, pretendian que desayunaramos en la barra o en mesa de silla alta, alegando que tenían mucha gente, y que por ser dos personas teniamos que irnos a la barra del bar, y ello con malos modales. No lo recomiendo en absoluto.
Se hospedó 2 noches en agosto de 2022
Respuesta de Hotel Management el 10 ago. 2022
Thanks for staying with us and I apologize that you did not enjoy your stay. We appreciate the feedback, if it was not for guest’s feedback then we would not be able to make differences to accommodate the guests. All matters will be addressed. Again thank you and hope you stay with us again.

8/10 Bueno

carlos

Viajó con su familia
Le gustó: Limpieza, personal y atención
Muy limpio todo
Se hospedó 1 noche en julio de 2022
Respuesta de Shana B. Front Desk Manager el 8 jul. 2022
Thank you so much for staying with us and we appreciate your feedback!

8/10 Bueno

Raul

Se hospedó 1 noche en julio de 2022
Respuesta de Tiara M. Front Desk Manager el 5 jul. 2022
Thank you so much for your feedback.

10/10 Excelente

Jesus

Se hospedó 2 noches en mayo de 2022
Respuesta de Shana B. Front Desk Manager el 14 may. 2022
Thank you so much for staying with us and we appreciate your feedback. Have a Great Day!

8/10 Bueno

Alejandro J.

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
La limpieza no fue buena había muchos cabellos en las camas como si no estuvieran lavadas las sábanas y algo de migajas
Se hospedó 1 noche en enero de 2022
Respuesta de Shana B. Front Desk Manager el 13 ene. 2022
I apologize for the cleanliness issues during your stay. We strive to give every guest the best experience while staying with us and I truly apologize that we did not meet your expectations. Thank you so much for bringing this to our attention and we thank you for staying with us.

10/10 Excelente

Elaine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Shana B. Front Desk Manager el 4 ene. 2022
Thank you for staying with us and we appreciate your feedback!

10/10 Excelente

Nancy

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente estancia :)
Me encantó el desayuno. La limpieza excelente, trato amable, el parking me costó 6USD. Sin duda lo recomiendo 100%
Se hospedó 2 noches en septiembre de 2021
Respuesta de Shana B. Front Desk Manager el 28 sept. 2021
¡Muchas gracias for quedarse con nosotros y apreciamos sus comentarios!

10/10 Excelente

Marco

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelent hotel staff, very clean, incredible location
Se hospedó 1 noche en septiembre de 2021
Respuesta de Tiara M. Front Desk Manager el 24 sept. 2021
Thank you so much for staying, your feed back is really important to us.

10/10 Excelente

David

Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2021
Respuesta de Hotel Management el 3 jun. 2021
Thank you for staying with us. We appreciate the positive review and look forward to you stay with us again.

8/10 Bueno

Judy, Champaign

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We have stayed at this hotel several times this past year since our son attended WashU. If you are looking for something close to campus, and a good value, this is a great hotel. It is no frills & a little “tired,” but is clean and the staff is amazing. Since we just want a place to sleep, this works great for us!
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotel Management el 14 may. 2024
Welcome back and thank you!!!!Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

8/10 Bueno

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Management el 14 may. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 Excelente

Montero

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really loved this hotel. Sure,the workout may need an update .. but the rooms were so spacious and clean! Fancy tech tub/shower. Refrigerator, microwave, coffee maker. Everything i needed. Bed very clean and comfy. Staff was wonderful. Highly recommend.
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotel Management el 13 may. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 Excelente

Shawn

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Staff was friendly.
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Management el 13 may. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 Excelente

Marc

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 13 may. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 Excelente

Razvan

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 9 may. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

8/10 Bueno

Max

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great value for money
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Management el 7 may. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

8/10 Bueno

Sean

Le gustó: Limpieza, personal y atención
Good price hotel. I would only negatively comment on the pool/game room. Most games arent usable, and the pool was a bit dirty. Other than that, great stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 7 may. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again! We have sent info to our manager of those departments

10/10 Excelente

Kathleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I always stay here where I’m in St. Louis
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management el 6 may. 2024
WELCOME BACK!!!! Thanks so much for your feedback and we are glad you enjoyed your stay with us. We enjoy seeing our return guests. See you again!

10/10 Excelente

ronald

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super cool shower. Large room with quiet air conditioning that kept my room at 67 degrees. Breakfast awesome!
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 6 may. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 Excelente

Samantha

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The service here was 10 out 10 always and made it feel like your were a luxurious hotel.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 Excelente

Megan

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clayton Hotel was super cute! The staff was friendly, free breakfast as well with lots of options to choose from. The parking was free (over the weekend) and the parking garage was clean. Definitely recommend staying here! only 5 mins from downtown St. Louis and walking distance to a VERY good restaurant called CJ Muggs. The room was clean when we arrived. The shower was pretty cool too once you figured out what buttons went to which shower head. Overall, we will be back to visit this hotel many more times!
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

8/10 Bueno

Almi

Excellent location.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

4/10 Mediocre

Micheal

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
They literally closed the pool 30 minutes after we checked in. We saw people swimming and then came down to hotel attendants telling us it was closed. That was the whole reason we went to the hotel. The rooms were dated and the furniture was stained. The breakfast on the other hand was excellent!! 10/10.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Thank you so much for your feedback; if it wasn’t for guests like you to express your stay then we could not make things better. We apologize for the inconveniences you experienced and these have been sent to all department managers. Again thank you and hope to see you back again

4/10 Mediocre

Jana

Viajó con su familia y niños pequeños
No le gustó: Servicios, estado de la propiedad e instalaciones
Hotel is inexpensive and conveniently located. Hotel has a poor layout, our room had an obnoxiously high bed, it smelled of marijuana throughout the hotel and the noise was excessive.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Thank you so much for your feedback; if it wasn’t for guests like you to express your stay then we could not make things better. We apologize for the inconveniences you experienced and these have been sent to all department managers. Again thank you and hope to see you back again

10/10 Excelente

Laura, Mount Vernon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
When we come to St Louis we always stay here. Came for a friends wedding reception several years ago, which was wonderful- and now it’s our spot. They also have a wonderful breakfast which is included. Location is great proximity to many things. Love it
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 Excelente

Chloe

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

2/10 Terrible

Kevin

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Pool was down which sucked because that's the main reason we picked this hotel. Sofa bed was broken when we tried to get it set up for the night. We ended up getting a rollaway bed that we were told was a little smaller than a queen sized bed but ended up being about the size of a twin. Then they tried to charge us for the rollaway bed. Could see people smoking weed just outside of the door in the parking garage and smell it outside of the rooms. Staff were friendly and breakfast was good but the hotel overall was a 0 rating for us. Would not recommend unless you are desperate.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Thank you so much for your feedback; if it wasn’t for guests like you to express your stay then we could not make things better. We apologize for the inconveniences you experienced and please understand that our hotel is a non-smoking hotel. The parking garage is owned by the company behind the hotel and they do have security that walks each level throughout the evening. Again thank you and hope to see you back again

10/10 Excelente

Cindy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was amazed this was in the center of town but didn't feel noisy. The staff and facilities were amazing! And the breakfast opportunity was unbelievable! So many tasty options in a friendly atmosphere. This was a wonderful stay and great way to start my trip!
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 Excelente

joshua

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 30 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again!

10/10 Excelente

Daniel, Louisville

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent overall. I will be back! Thanks.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 26 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again

10/10 Excelente

Staci, Louisville

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel and in a really nice area. The staff were so friendly and welcoming. The next time we are in St. Louis we will be returning.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 25 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 Excelente

John

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 26 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again

10/10 Excelente

Scott

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the absence of carpet and luxury plank flooring. Friendly helpful staff and big rooms with a free sit down breakfast. Loved it. I will be back.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 24 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. See you again soon

8/10 Bueno

Umesh

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location. Clean rooms. Quiet. Breakfast is awesome. Lots of varieties, delicious omelettes made to order. The shower was equipped with a modern widget to control hand-held or shower water temperature. It didn't quite work as desired. It started well but kept oscillating between 85-102 deg F which kind of gave a funny and not so pleasant experience with the water temp fluctuation. Maybe it was only in my room.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 23 abr. 2024
Thank you for your response and glad you stay was good. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you

10/10 Excelente

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 23 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 Excelente

Doug

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 23 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 Excelente

Lois

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 23 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

8/10 Bueno

Subba

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 23 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

6/10 Aceptable

Michael, Sherman Oaks

Viajó en grupo
Le gustó: Personal y atención
A bit expensive for what it is.
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Team el 22 abr. 2024
Thank you for your response and apologize that your stay was not met to your expectation. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you

10/10 Excelente

Leslie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is our favorite place to stay in St. Louis. We don't stay overnight often, but when we do we want to atay here.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 22 abr. 2024
Welcome Back and thanks so much for your feedback and we are glad you enjoyed your stay with us.

10/10 Excelente

Joby

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Economy feel but new or newly renovated and clean
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 22 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.

6/10 Aceptable

Sierra

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Team el 19 abr. 2024
Thank you for your response and apologize that your stay was not met to your expectation. Feedback is very important so we can address the areas of concerns to our management company. If you have anything further please reach out to our hotel manager. Thank you

8/10 Bueno

Whitney

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I REALLY liked the shower with multiple shower heads and able to control the water temp electrically with screen in the shower. However, the shower design was flawed because water would flow along the edge and out onto the floor. We immediately called to report it so that we didnt get charged for anything crazy. Breakfast was wonderful. Buffet with omelette and waffle station!
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Management el 16 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us. Your feedback about showers has been forwarded.

8/10 Bueno

Brigitte

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Metro in wenigen Minuten zu erreichen; sehr gutes Frühstück mit frisch zubereiteten Omeletts; am Wochenende kostenloses Parken; nettes Personal
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 16 abr. 2024
Vielen Dank für Ihr Feedback und wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben.

10/10 Excelente

John, Chamblee

Le gustó: Limpieza, estado de la propiedad e instalaciones
As advertised. Pleasant stay.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Management el 16 abr. 2024
Thanks so much for your feedback and we are glad you enjoyed your stay with us.