4/10
Room115 bathroom door won’t stay closed, landline doesn’t work
Room 118, door safety latch loose missing screw, toilet bolts aren’t bolted enough, toilet rocks, sticky carpet, landline is non functioning, guts are missing, outlet covers missing and not attached just hanging, screens ripped off and smashed rain gutters and tubing left laying outside window, everyday when coming back to the room our keys didn’t work and had to go to front desk and get fixed, back security door wasn’t locking and staff did fix it the first night,no mention on website pool was under construction, wouldn’t have stayed if we knew, mouse trap in breakfast room, ac in dining room wasn’t cooling very well, very warm, breakfast- 2 juices were out and not refilled.
Staff was friendly, said they would leave a note for housekeeping to fix our door Latch- never fixed. We realize it’s an older hotel, if we had known the condition it was in we would’ve booked somewhere else. On the bright side, the beds we’re comfortable and the hotel was pretty quiet.
Catherine
Se hospedó 3 noches en junio de 2025