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Opiniones sobre Alt Hotel St. John's

3.5 out of 5
Alt Hotel St. John's
125 Water Street, St. John's, NL

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 746 de 993 opiniones" "
Evaluación: 8 - Bueno. 176 de 993 opiniones" "
Evaluación: 6 - Aceptable. 44 de 993 opiniones" "
Evaluación: 4 - Mediocre. 13 de 993 opiniones" "
Evaluación: 2 - Terrible. 14 de 993 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

9,0/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ruben Dario, Bradford

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
NI ce, clean, excellent customer services
Se hospedó 2 noches en junio de 2023
Respuesta de Clarah and the Alt Team el 12 jun. 2023
Thank you so much Ruben!

10/10 Excelente

Erin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We thought the hotel was great and a nice view. We made use of the 24 hour gym and overall really enjoyed the stay.
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Kera

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 27 may. 2024
Thank you for taking time to review us, Kera! We look forward to welcoming you back.

10/10 Excelente

Mario

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel and food.
Se hospedó 1 noche en mayo de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 26 may. 2024
Thank you for taking time to review us, Mario! We hope to see you again soon.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Lauren, Guest Services Manager el 25 may. 2024
Hi Robert, thank you for your feedback!

10/10 Excelente

debby

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great hotel! awesome location! staff was absolutely outstanding!!!!!! highly recommended!
Se hospedó 1 noche en mayo de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 22 may. 2024
Thank you for your kind words, Debby! We are truly in love with our location and are so proud of our team members for all their hard work. They truly create the magical atmosphere of our hotel!

10/10 Excelente

Sarah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a wonderful stay at Alt. It is definitely my go-to for hotels in St Johns. The rooms are modern and clean. They are pet-friendly. The cafe in the lobby has the best coffee in the city
Se hospedó 2 noches en abril de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 20 may. 2024
Thank you for taking time to review us, Sarah! We are truly pleased with your kind words and look forward to your next stay.

10/10 Excelente

Angus, Sooke

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Alt Hotel chain is easily our favourite in Canada for design, staff, and value.
Se hospedó 2 noches en abril de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 20 may. 2024
Thank you, Angus, for your kind words! We look forward to your next check-in.

10/10 Excelente

LI

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beds are comfortable, view is nice with the harbour view
Se hospedó 3 noches en mayo de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 20 may. 2024
Hi there, Li! Thank you so much for taking time to review us. We are also obsessed with our harbour views as well and look forward to welcoming you back again.

10/10 Excelente

natasha

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very polite friendly and helpful . They made sure we had a good stay.
Se hospedó 4 noches en mayo de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 20 may. 2024
Thank you for sharing this kind review!

10/10 Excelente

Nicholas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I have stayed here multiple times. Always a great stay. Clean, sleek, friendly and quiet at night. Rooms are perfect. Cafe is convenient in the morning.
Se hospedó 4 noches en mayo de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 20 may. 2024
Thank you for sharing this, Nicholas! We enjoy hosting you and are glad that you find our cafe so convenient in the morning. Looking forward to your next check-in!

10/10 Excelente

Stefan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good location. Walking distance to restaurants and shops. Convenient underground parking (extra $15 a night). Room very modern and clean. Fast Wi-Fi. We had a room with a great view onto the harbor. Overall: very satisfied.
Se hospedó 3 noches en mayo de 2024
Respuesta de Lauren, Guest Services Manager el 15 may. 2024
Greetings Stefan, thank you for your feedback! I am glad to hear of your pleasant experience and that you especially enjoyed the harbour view! We look forward to welcoming you back!

10/10 Excelente

Meghan

Viajó por negocios
Le gustó: Servicios
The staff is incredible. They go above and beyond. I would recommend this hotel to everyone I’ve ever met.
Se hospedó 1 noche en mayo de 2024
Respuesta de Lauren, Guest Services Manager el 15 may. 2024
Hi Meghan, thank you for your feedback! It's so wonderful to hear that you so thoroughly enjoyed your experience with us. We appreciate your kind words! Can't wait to welcome you back!

10/10 Excelente

Jaymie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 9 may. 2024
Thank you for your review, Jaymie!

8/10 Bueno

Jatinder

Le gustó: Limpieza, estado de la propiedad e instalaciones
Its good
Se hospedó 1 noche en mayo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 9 may. 2024
Thank you for taking time to review us, Jatinder!

10/10 Excelente

Ye

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place for stay, very friendly staff, modern design, comfortable bed, friendly parking, you can still park your car here even after check out. If you want to enjoy downtown St John’s, this is the perfect location to spend the night!
Se hospedó 1 noche en mayo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 9 may. 2024
Thank you for your thoughtful and kind words, Ye! We truly enjoyed hosting you. We hope to see you again soon!

10/10 Excelente

Angela, Toronto

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff and service were great. The room has a lot of great features like the control panel for lights, temperature and blinds, Nespresso machine and smart TV. However, some things weren’t ideal - like the painted/print glass panel separating the room and shower/bathroom. While it seems great and is most of the time, for a couple, if one person gets up early and showers while the other wants to sleep in, the noise of the water against the glass and the light shining into the bedroom is disruptive. Also, the room is small so the furniture is compact but the single chair in the corner with a swivel little table top does not swivel enough. Also there is only one drawer under the bed so if it’s a couple, who gets the drawer? And the closet is a shallow depth so clothing hangs facing out - so getting to clothing behind the first item isn’t ideal. There is also no in-room safe which I’m used to most hotels of this calibre having. Finally, there is no where to store a suitcase out of sight. Having said that I still liked it overall. Finally, the hotel restaurant was not open for breakfast because it is not tourist season yet (which I guess starts the May 2-4 weekend) but the little cafe with coffee and pastries was open.
Se hospedó 3 noches en abril de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 6 may. 2024
Hi there, Angela! Thank you so much for completing a review for our hotel. We enjoyed hosting you during your stay and are pleased that you largely enjoyed your your time here. I did want to touch base with you and thank you for your feedback regarding the glass panel, the swivel chair, drawer, closet space, and absence of a safe. All feedback is taken greatly into consideration for future improvements.Please know that we are happy to securely store anything you may need in our company safe. We truly look forward to your next visit!

10/10 Excelente

Philipp

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic hotel. Five stars.
Se hospedó 3 noches en abril de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 6 may. 2024
Hi there, Philipp! Thank you for your kind response.

10/10 Excelente

Brad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 6 may. 2024
Hi there, Brad! Thank you for taking the time to review us.

10/10 Excelente

Jaime

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 28 abr. 2024
Hi there, Jamie!Thank you for kind review. We enjoyed hosting you and truly look forward to your next visit!Kindly,

10/10 Excelente

Myer

Se hospedó 1 noche en abril de 2024
Respuesta de Lauren, Guest Services Manager el 15 may. 2024
Hi Myer, thank you for your feedback!

10/10 Excelente

Maxime

Se hospedó 2 noches en abril de 2024
Respuesta de Lauren, Guest Services Manager el 15 may. 2024
Hi Maxime, thank you for your feedback!

10/10 Excelente

Dennis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleanliness, staff, Puffins 🤗. All around our favorite place for a little get away.
Se hospedó 1 noche en abril de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 21 abr. 2024
Hi there, Dennis!We are so happy to hear that you enjoyed your most recent get-away. We want to thank you for your kind words and assure you that we are always happy to host you. We look forward to your next visit!Kindly,

8/10 Bueno

Dave

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very pleased with this hotel! The only issue was water wasn’t hot enough in shower for some reason?
Se hospedó 2 noches en abril de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 21 abr. 2024
Hi there, Dave!Thank you for your kind review. We suggest to reach out to our guest services team whenever you are in the hotel. Our maintenance department would be happy to assist you in reaching a water temperature that you are comfortable with!Kindly,

10/10 Excelente

JAMES

Se hospedó 1 noche en abril de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 12 may. 2024
Thank you for taking time to review us, James! We look forward to your next stay.

10/10 Excelente

Candace

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff go above and beyond! Friendly and lovely location.. will be back again!
Se hospedó 1 noche en abril de 2024
Respuesta de Jenna Reynolds. Supervisor, Guest Services el 20 abr. 2024
Candace, Thank you so much for your very kind review, very much appreciated. We look forward to your next visit :)

10/10 Excelente

Angus, Sooke

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a great place. I love the modern design of the rooms and the high-tech conveniences. The beds are comfortable, and the bathrooms are not skimpy with the towels. The people who work here are the best, thoughtful, attentive, and responsive. I like Alt hotels generally, and this is a really good one!
Se hospedó 3 noches en abril de 2024
Respuesta de Jenna Reynolds. Supervisor, Guest Services el 18 abr. 2024
Hi there, AngusThank you so so much for your extremely kind review! We look forward to your next visit with us!

10/10 Excelente

David

Se hospedó 1 noche en abril de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 6 may. 2024
Hi there, David! Thank you so much for your review.

10/10 Excelente

Doriann, St Johns

Se hospedó 1 noche en abril de 2024
Respuesta de Justin Tobin | Supervisor, Guest Services el 6 may. 2024
Hi there, Doriann! Thank you for your kind response.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Small rooms but great downtown location
Se hospedó 2 noches en abril de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 14 abr. 2024
Hi there, Paul!Thank you for your review. We are also in love with our location. We look forward to your next visit.

8/10 Bueno

Joshua

Se hospedó 3 noches en abril de 2024

8/10 Bueno

Diane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was small but cozy. We had a partial view room but it had a lovely view of the harbour. Bed and pillows were so comfortable! Loved the rain shower but the water temperature must be regulated as I could not get the water quite hot enough for me. Nice to have onsite parking but having to pay extra for parking as a customer of the hotel still baffles me.
Se hospedó 1 noche en abril de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 14 abr. 2024
Hi there, Diane!Thank you for your thoughtful review. We are happy to hear that you largely enjoyed your stay and look forward to your next visit.

10/10 Excelente

Jaymie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
These guys are so awesome. I had the WORST flight experience and was delayed two days arriving. When I finally got there, this hotel was helpful, clean, friendly and centrally located. The front desk staff went above and beyond and were so kind, courteous and understanding. I would absolutely stay here again and highly recommend!
Se hospedó 3 noches en abril de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 14 abr. 2024
Hi there, Jaymie!We are so happy to hear that you enjoyed your experience with us! We understand how frustrating complications with airlines can be and we are proud to be a humble oasis for your relaxation. We look forward to your next check-in!

10/10 Excelente

Molly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing place!!
Se hospedó 1 noche en abril de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 14 abr. 2024
Hi there, Molly!Thank you for your kind review.

10/10 Excelente

Nicole

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing stay. Would definitely choose the Alt again!
Se hospedó 1 noche en abril de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 14 abr. 2024
Hi there, Nicole!Thank you for taking time to share this with us. We are thrilled to hear that you enjoyed your stay and we look forward to welcoming you again!

6/10 Aceptable

Brandon

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
No where to park
Se hospedó 2 noches en marzo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 14 abr. 2024
Hi there, Brandon!Thank you for sharing your concerns with us! Our hotel is proud to have an underground parking garage hosted by Indigo Parking. This includes two levels of underground parking for vehicles smaller than 6'2". Additionally, we have limited over-size parking at the rear of our building!

6/10 Aceptable

Rebecca

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The rain & wind on the windows/metal structure outside was SUPER loud all night & reception couldn’t offer any solution to the problem - poor design of a building by the sea…!
Se hospedó 1 noche en marzo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 14 abr. 2024
Hi there, Rebecca!Thank you for taking time to share this with us. We can see that you stayed during a particularly stormy night. We are so sorry to hear about the disruption to your sleep and encourage you to reach out to our team so we can remedy this before your next visit!

10/10 Excelente

Kelsey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and easy parking
Se hospedó 1 noche en abril de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 3 abr. 2024
Thank you so much for your kind review, Kelsey! We hope to see you again soon.

10/10 Excelente

Finn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good rooms and great area. There was a cafe that was kind of expensive but food was good. Would definitely stay there again
Se hospedó 3 noches en marzo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 1 abr. 2024
Thank you for your candid review, Finn! We look forward to welcoming you again.

10/10 Excelente

Jamie

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved this hotel. Would stay again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenna Reynolds. Team Lead, Guest Services el 31 mar. 2024
Thank you Jamie! We look forward to welcoming you back :)

8/10 Bueno

Lorna

Viajó con su pareja
The property is great. Nice location with comfortable bed, parking good restaurants options. The only improvement- I would suggest upgrading the TV system. Still using cable with no streaming services seems outdated. It was fine for one night but would be an issue for a longer stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 31 mar. 2024
Thank you for your well written response, Lorna! We appreciate you taking the time to provide your feedback and look forward to checking you in again soon!

10/10 Excelente

Natasha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were amazing and very welcoming. The only thing we did not like about our stay was the restaurant. We found it very very pricy for the amount of food and quality. They wanted 85.00 for beer can chicken. We found other restaurants in the area for much cheaper.
Se hospedó 5 noches en marzo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 31 mar. 2024
Thank you for taking time to provide your insights, Natasha! We are glad to hear that you enjoyed your stay and were able to find nearby shops and restaurants that you enjoyed!

10/10 Excelente

Alyssa

Viajó con su pareja
Le gustó: Servicios
Really nice !
Se hospedó 1 noche en marzo de 2024
Respuesta de Justin Tobin. Team Lead, Guest Services el 31 mar. 2024
And we enjoyed having you, Alyssa!

6/10 Aceptable

Jenny

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Jordon the staff member is great! Hands down the best customer service
Se hospedó 2 noches en marzo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 31 mar. 2024
Thank you for your review, Jenny! We also adore working with Jordan as she is a fabulous member of our team.

10/10 Excelente

Philip

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en marzo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 31 mar. 2024
Thank you for your review, Phillip!

8/10 Bueno

Christina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terre restaurant is amazing!!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 31 mar. 2024
We are so glad to hear that you enjoyed your time in our hotel and at Terre. Christina!

10/10 Excelente

Robert George

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Never slept so good away from home... and the staff was by far the best.
Se hospedó 3 noches en marzo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 31 mar. 2024
Thank you for your candid review, Robert George! We adore our comfy beds too and look forward to your next check-in!

10/10 Excelente

Haley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 31 mar. 2024
Thank you for your review, Haley!

10/10 Excelente

susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a lovely hotel with accommodating, friendly staff. The attached restaurant is absolutely fabulous!
Se hospedó 1 noche en febrero de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 1 abr. 2024
Thank you for your kind review, Susan! We also adore our team-members and restaurant. We are happy to hear that you had a good time and look forward to your next visit.

6/10 Aceptable

Jarrett

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Never got much sleep while there. There was a loud noise outside the window that sounded like metal hitting metal for the entire night. I was also surprised she I got there and they didn’t have a fridge in the room or even wine glasses which I common things in most hotel rooms.
Se hospedó 1 noche en febrero de 2024
Respuesta de Justin Tobin. Supervisor, Guest Services el 1 abr. 2024
Thank you for taking the time to review us, Jarrett! We are so sorry to hear about the poor sleep you had during the stormy night in which you stayed. To maximize your comfort during your next visit, please know that fridges and wine glasses are available upon request. Simply reach out to our team and we will be happy to assist you.