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Opiniones sobre Torrington Hall

3.5 out of 5
Torrington Hall
47 Holywell Hill, St Albans, England

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 64 de 135 opiniones" "
Evaluación: 8 - Bueno. 47 de 135 opiniones" "
Evaluación: 6 - Aceptable. 12 de 135 opiniones" "
Evaluación: 4 - Mediocre. 4 de 135 opiniones" "
Evaluación: 2 - Terrible. 8 de 135 opiniones" "

9,2/10

Limpieza

8,6/10

Personal y atención

7,6/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Terry

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Large clean room. Lockbox key to room, no reception. Peeling paint in bathroom. Bed comfortable but squeaky!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

H

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Left comprehensive feedback on form for housekeeper at property.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

joshua

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Kristina

Viajó con su pareja
Great location
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Eileen

Viajó con su pareja
Brilliantly located, easy to access, clean, comfortable and with all the amenities we wanted. Only minor grumble was creaky floorboards so noise from the people walking about in the room above and doesn’t have a breakfast option but there are plenty of restaurants in the area.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Dennis, Cape Neddick

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It's a lovely well kept Victorian with beautiful interiors. I would have appreciated additional table tops or shelving for travel gear. I would definitely stay here again.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Sara

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Helen

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

ALAN

Viajó con su pareja
Le gustó: Limpieza, servicios
The good: good location, easy parking, nice big bedroom, cathedral view The not so good: small bathroom (St Alban - have stayed in other rooms here with bigger bathrooms), only one chair, everything feels a little bit tired and dated, one might be forgiven for expecting more for the premium prices being charged!
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Terence

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Boutique and modern rooms
A lovely boutique hotel (basically renovated rooms in a historic mansion). Rooms were comfortable and modern. Had a mini fridge in each room (which is rare), and access to a shared kitchen area for cooking etc. which was handy. Could do with some facial tissues in the room. Other than that, the check in/out process was contact-free and fuss-free. Would stay again in future!
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Mark

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Audrey

Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Loved the location! As a solo female staying there, I would have liked windows with better and working locking mechanisms (one was broken altogether and neither of them were very sturdy) as well as better lighting around the property at night. Since it was summer, windows needed to be open for air circulation but need a way to lock them in open position thats better. Everything else was fine.
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Nancy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful Georgian house with lovely spacious rooms. Added bonus of use of the kitchen so I could cater for myself. The one drawback is that it is on a main road and as my room was at the front of the property it was very noisy
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Nicola

Le gustó: Limpieza, estado de la propiedad e instalaciones
Beautiful location and I love the updates they’ve done to the house.
Se hospedó 5 noches en junio de 2023

2/10 Terrible

David

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Andrew

Le gustó: Comodidad de la habitación
Car park was littered with bedding and where tree cut down , not cleaned away.
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Martin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great room. Lumpy bed
Really nice apartment set in a lovely building. The room was spacious and well equipped with a small fridge and tea and coffee making facilities in the room. There was a shared kitchen also which was well equipped. The bed however was possibly the luckiest bed I’ve ever slept on.
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Graham

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
We had a good experience at this property the most difficult aspect was gaining entry. We would use this property again. It was warm pleasant and comfortable.
Se hospedó 2 noches en enero de 2023

10/10 Excelente

Frances

Se hospedó 1 noche en enero de 2023

6/10 Aceptable

Wendy

Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Disappointed
Paid £145 for a 1 night stay without breakfast, so expected this room to be a little bit special. Although a good size and comfy bed, there were so many details that would have made this better. Like the fridge was sitting on one bedside table so no room for much else on there. No shelf in room or bathroom (apart from small mantel piece) to put your toiletries/ makeup on, no long mirror to see what you looked like on a night out, lightbulbs missing and a couple kept flickering, safe not attached to wall and covered in dust, wardrobe tiny, battered and tired looking and dusty. Potential was there but finishing touches not. Also if you wanted normal TV channels out of luck as had to sign up for Britbox, which I didn't do as the last person's details were still up for me to see and didn't want mine left there for confidentiality reasons. Key box for room 6 key also hard to open even with code! No plugs near mirror to straighten hair (luckily mine had an extra long lead), iron was missing, door switches wrong side of entrance door, so had to find in dark, marks on carpet and walls even though it was stated that a £200 deposit was held to pay for stain cleaning and breakages!
Nearest plug to mirror
Carpet stain
Light gone
Bulbs gone
Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Anne

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Jerry

Se hospedó 1 noche en noviembre de 2022

4/10 Mediocre

Trevor

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A Serviced apartment NOT a guesthouse
Torrington Hall is a serviced apartment, not a guesthouse. My review may have been higher had I booked a serviced apartment. There is no lighting outside and the house is set in a courtyard off the street, so I had to use the light from my phone to put in the code to enter the property (at 7pm). Incredibly unsafe. There is no-one on site. You get your key from a keybox and look after yourself. My room had a rickety door and was right next to the communal kitchen (this is basically a house that has been converted into 6 "apartments". Bed was horrendous - it dips so low you sleep in a "v" shape. None of the furniture matched and a lot of it smelled (especially the closet, which I didn't feel happy putting clothes in). The bathroom was massive and there was at least hot water with decent pressure. The TV is small and so far away from the bed it's unwatchable (because the room is so big).
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Ben

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good value with parking. Lovely shower and excellent location for Town Centre. But…bed not that comfortable (old, springy mattress) and a little too noisy with road noise.
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Kevin

Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location just a short 5 min walk to the main section of downtown. Spacious room and bathroom.
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Paul

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Room beautiful very spacious bed very comfortable very good welcome staff very helpful
Se hospedó 1 noche en junio de 2022

8/10 Bueno

Luciano

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Comodo e spazioso
Ottima sistemazione e pulizia iniziale. Per tutto il periodo, 5 notti, nessun servizio in camera (pulizia, riordino o cambio biancheria)
Se hospedó 5 noches en junio de 2022

10/10 Excelente

Kyle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en junio de 2022

10/10 Excelente

Chris

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect for a overnight stay
Se hospedó 1 noche en junio de 2022

2/10 Terrible

James

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Well worth it for city centre stay
Easy to find. Grounds looked a bit untidy. Inside all was clean and tidy. Few small niggles. (Knobs on the end of the bed loose. Nowhere to put your potions in the shower. Shower a bit fierce and shot over the top of the enclosure) but very spacious room and comfortable bed. Very close to Even if a bit of a steep hill.
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Xenia

Se hospedó 1 noche en febrero de 2022

6/10 Aceptable

Keith

Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Rebecca

Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Brad

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2021

2/10 Terrible

Kate

No le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2021

2/10 Terrible

Michael

Viajó con su familia
Disaster! Hotels.com had not made the booking.
I can’t comment on the stay because we didn’t have one! We visited St Albans to attend a friend’s wedding. Upon arrival at Torrington Hall, after a 5 hour journey we were informed that the booking we had made in March through Hotels.com, and had paid for, had not been made with the hotel. The member of staff at the hotel was very apologetic and clearly this was an issue with Hotels.com, and not Torrington Hall, as they knew nothing about our booking. The member of staff was aware there were no vacancies anywhere in St Albans that evening, because earlier that day she had been helping someone else whose booking had also not been made by Hotels.com. The only option she could suggest was a £320 a night room in Hemel Hempstead. With an hour to go, Torrington Hall allowed us to get changed in their toilet. We were left with no alternative but to attend the wedding, not drink (from the free bar!), leave early and drive through the night returning home at 3.50am. We had been looking forward to this weekend for months and Hotels.com ruined it. Someone has my money for the booking but it’s obviously not Torrington Hall! I’d like it back please, with compensation.
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Andrew

Se hospedó 1 noche en julio de 2021

2/10 Terrible

Rachel

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Don't book
Well we didn't even get in! We were double-booked apparently. No answer from anyone at 5 pm and along with another couple we stood waiting for over 20 mins, rang the number on the door and left 3 messages. Then we returned at 9.15 pm to be told there was no room left so in the rain we had to get another room. Hotels.com had a 3 hour wait on the phone for help. And again this morning, no reply and a 2.5 hour wait. Don't book.
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Patricia, Dorset

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Large room lovely building and staff very attentive
Se hospedó 1 noche en octubre de 2020

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Warm and welcoming
We went as a family of three and the welcome was lovely with lots of tips where to get dinner and breakfast. The room was quiet, had an en-suite and a view out on to the cathedral. The hotel is right in the centre of town and bars, Cafés and shops only a few steps away.
Se hospedó 1 noche en enero de 2020
Respuesta de Sophie el 11 ene. 2020
Thank you for your kind review, we are glad you have enjoyed your stay.

10/10 Excelente

ANDREW

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A great find
Room was super, very boutique style - room had been heated for arrival and lovely friendly lady providing welcome service and check in
Se hospedó 1 noche en diciembre de 2019
Respuesta de Ben el 20 dic. 2019
Thank you for your wonderful review, we are glad you enjoyed your stay.

4/10 Mediocre

Darren

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Nice room , shame about everything else
Amazing nice room very clean and big, comfortable and warm. Poor reception and welcome, did not realise it was a shared bathroom that was very busy, road noise, all in all very overpriced.
Se hospedó 1 noche en octubre de 2019
Respuesta de alison el 15 oct. 2019
Thank you for your review.

8/10 Bueno

Bronda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great position with car parking
We had a very good stay, and the hotel is in an excellent position to visit the town centre.
Se hospedó 1 noche en septiembre de 2019
Respuesta de alison el 15 oct. 2019
Thank you for your review.