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Opiniones sobre AmericInn by Wyndham Spencer

2.5 out of 5
AmericInn by Wyndham Spencer
1005 13th Street SW, Spencer, IA

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 113 de 292 opiniones" "
Evaluación: 8 - Bueno. 87 de 292 opiniones" "
Evaluación: 6 - Aceptable. 40 de 292 opiniones" "
Evaluación: 4 - Mediocre. 41 de 292 opiniones" "
Evaluación: 2 - Terrible. 11 de 292 opiniones" "

8,2/10

Limpieza

8,4/10

Personal y atención

7,2/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Guillermo, Monterrey

No le gustó: Personal y atención
Good option for Spencer IA
Well old fashioned hotel in general.

8/10 Bueno

RUSS

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice trees
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

William

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Rhonda

Viajó con su familia
No le gustó: Personal y atención, servicios
Woke up for breakfast and there was nothing out there. When we asked if they were going to bring out more food we got attitude. Person did not want to do their job.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Desk Staff was very helpful
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Dena

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Bart

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Front desk employee was very good, nice and helpful. Continental breakfast was terrible. No milk for cereal, biscuits were very hard and dry. Prepackaged muffins were dry and stale
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Marc

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The powder eggs were burnt and cold. The worst breakfast area I have seen
Se hospedó 6 noches en diciembre de 2023

6/10 Aceptable

Miranda

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios
It wasnt unique. Rooms very dirty
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Kris

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean. The hottub was HOT but relaxing. Breakfast was eggs. Sausage and waffles.. with some breads and juices. Not a bad start to the day . Recommend staying here.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

william

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First. I was put into a handicap room. Definitely an older hotel. The shower was a stand up. Mold was in all of the tiles. Bathroom fixtures did not work. 1 light and the exhaust fan. Second. The bed was hard and very uncomfortable. Coffee machine didn’t work. Room was next to the office area. Constant noise from it. Also had Freon smell in the room from the ice maker outside of the room or refrigerator in the room. The bed one day was not made. The covers were just thrown up on the bed. Had discussed with the desk person. Was informed there was not another room to go to. The couch was old and cushions were flattened and sunk into the frame. Overall horrible room to pay for much less to think that a handicap person would stay there. Definitely not staying at this hotel again.
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Amber

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Nathan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front staff were great. Room was nice. Helpful location. Breakfast was simple but perfect. The only thing was my rooms floor was a little dirty. Needed a light vacuum run. Other then that no issues. I will stay again---
Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Wesley

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Angelique

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Valgene

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Poor breakfast
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Amy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great front desk staff.
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Brent

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Found a shoe and trash in the room when we checked in. The bath fans did not work and looks like mold on the walls. Bathroom area very small and not very clean. Pool was not heated. Our room keys seemed to reset everyday and had to go to front desk to get new ones 3 times in 4 night stay.
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

James

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

David

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Exhaust fan in bathroom not working. toilet so low to floor making it hard to stand up. Mattress very uncomfortable.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Rodger

Viajó con su familia
No le gustó: Personal y atención
The part i did not like was it seemed the front desk clerk was missing and i push the bell and called the phone and no answer for a long period of time. The place seemed deserted not a soul in sight.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

RYAN

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very helpful and friendly staff. They went above and beyond to make out stay amazing
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Marcia

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place, traveling for family business.
Se hospedó 1 noche en septiembre de 2023
Respuesta de staff el 22 sept. 2023
thanks for taking the time to rate your stay with us

2/10 Terrible

Cliente verificado

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Disgusting
The bathtub did not drain at all and there was a water leak coming from the ceiling in the restroom. Asked for a refund but no answer yet.
Se hospedó 1 noche en septiembre de 2023
Respuesta de -staff el 22 sept. 2023
We apologize your stay did not meet your expectaions. We have addressed the concerns you mentioned about the bathroom drain.

8/10 Bueno

Kyle

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de -staff el 22 sept. 2023
Thanks for taking the time to rate your stay with us.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We stay here a lot.
We stay here a lot because of my parent's living in a town near by. They are friendly rooms are clean and the pool is noce.
Se hospedó 2 noches en agosto de 2023
Respuesta de -staff el 4 sept. 2023
Thanks for the great review , it was a pleasure having you

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loose toilet seat
Everything was great except for the toilet seat. Upon my arrival for some reason it was loose. I tightened both screws and reported the issue to the front desk.
Se hospedó 1 noche en agosto de 2023
Respuesta de -staff el 4 sept. 2023
thank you for letting us know about hte loose toiler and also thanks for the great review

6/10 Aceptable

Don R

Le gustó: Personal y atención
Bed was hard and we had backaches daily. Breakfast was available but eggs were dry , juice machine did not work, and they ran out of syrup. The coffee was warm brown water with little coffee taste. Pool was closed for one day.
Se hospedó 3 noches en agosto de 2023
Respuesta de staff el 22 ago. 2023
thanks for taking the timne to rate your stay with us . We apologize for the issues you mentioned and are looking into alternatives as we speak

6/10 Aceptable

Cari

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The staff was excellent. Very friendly and helpful. The hotel is in need of updates. Room smelled musty and carpet damp. It was mostly "clean" but needs updates overall.
Se hospedó 3 noches en agosto de 2023
Respuesta de staff el 19 ago. 2023
thanks for rating your stay with us

4/10 Mediocre

Cathy

No le gustó: Personal y atención
Dirty rooms
when we arrived in our room, the soap dish had soap residue caked in it. the carpet has not been vacuumed around the edges in a long, long time as around ever edge of every piece of furniture, was at least an inch of gray dust with many flecks of debris. I tried to call the front desk buy the phone didn't work. The end was broken off. When I went to the front desk she gave me a key to the only other room that had a king bed. That room was no cleaner as in the same issue with not being vacuumed. There were dead bugs along the wall and other debris. the bed had some sort of debris on it that looked like lint. Breakfast was okay but no one paid any attention to detail there either as they were out of items...coffee...sausage...etc. No one had cleaned up the counters or tables as they were left dirty from other visitors. Lobby had a container for cookies as pictured in the hotel description but there were never any in it during our two day stay. There was a lemonade container that was also full when we arrived but empty the rest of the stay which was fine as it was disgusting...line after line of white lines...like lime scale. Pool area was closed although no one informed us of it until we asked why the door was locked. When we arrived back to our room the 2nd night our keys wouldn't open our room. It took several minutes for the attendent to get it to reset. Will NEVER stay here again. We come to this area to visit family and have never had issues at other hote
Se hospedó 2 noches en agosto de 2023
Respuesta de front desk el 19 ago. 2023
THanks for taking the ttime to rate your stay with us . The issues you have mentioned are being looked in to immediatly

10/10 Excelente

Kristin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very friendly and accomodsting. Made for a relaxing stay.
Se hospedó 4 noches en agosto de 2023
Respuesta de -staff el 9 ago. 2023
thanks for the great review

8/10 Bueno

DALE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great stay !
Se hospedó 1 noche en agosto de 2023
Respuesta de -staff el 9 ago. 2023
Thanks for the great review

10/10 Excelente

Claudia

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
staff was very nice. Our granddaughter loved the pool
Se hospedó 1 noche en agosto de 2023
Respuesta de -staff el 9 ago. 2023
Thanks for taking the tiem to rate your stay with us .

6/10 Aceptable

Myrna and Chuck

No decaf coffee for 2 dollars days and very limited breakfast items. Think a dog had been in the room before and chewed on the furniture.
Se hospedó 2 noches en julio de 2023
Respuesta de -staff el 1 ago. 2023
We apologize your stay did not meet your expectations

4/10 Mediocre

danijel

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de AmericInn Team el 1 ago. 2023
Thanks for the review

10/10 Excelente

Edward

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property.
Se hospedó 1 noche en julio de 2023
Respuesta de AmericInn Team el 1 ago. 2023
thanks!!

8/10 Bueno

Deepak

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Cheers 👍👍👍
Nice guest service.
Se hospedó 1 noche en julio de 2023
Respuesta de AmericInn Team el 1 ago. 2023
Thanks for the great review

10/10 Excelente

Danijela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel review
Stay was great. There was front desk lady that was amazing last night . Super sweet and very helpful. Hotel was clean , but hair dryer did not work. Great location. If I come that way again I will for sure book with this hotel
Se hospedó 1 noche en julio de 2023
Respuesta de -front desk el 1 ago. 2023
Thank you and we look forward to seeing you the next time you are in the area!

8/10 Bueno

Jill

Viajó con su familia
Le gustó: Servicios
Nice hotel
Se hospedó 1 noche en julio de 2023
Respuesta de AmericInn Team el 1 ago. 2023
Thanks a bunch!

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en julio de 2023
Respuesta de -front desk el 1 ago. 2023
Thank you!

10/10 Excelente

Doris

Se hospedó 1 noche en julio de 2023
Respuesta de -staff el 9 ago. 2023
THanks for the great review!!

10/10 Excelente

Joann

Se hospedó 2 noches en julio de 2023
Respuesta de -Jamie el 1 ago. 2023
Thank you!

8/10 Bueno

Adam

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de -jamie el 11 jul. 2023
thank you for taking the tiime to rate your stay with us.

10/10 Excelente

Gregory

Se hospedó 1 noche en julio de 2023
Respuesta de -Jamie el 1 ago. 2023
Thanks for the review!

2/10 Terrible

wendi

Se hospedó 1 noche en julio de 2023
Respuesta de -front desk el 25 jul. 2023
We would like to chat with you more about how we could have made your stay better

6/10 Aceptable

Dan, Pleasant Hill

Viajó con su familia
Le gustó: Personal y atención
Average in all areas, bed was comfortable, hotel was quiet, room was so so on cleanliness, breakfast was nothing special
Se hospedó 1 noche en junio de 2023
Respuesta de -staff el 20 jun. 2023
Thanks for taking the time to rate your stay with us

6/10 Aceptable

dan

No le gustó: Personal y atención
Desk clerk lied to me about nonfunctioning bathroom fan. Claimed it was some super magic silent fan. I held a tissue to it. Apparently the magic includes not moving air. I didn't really care about the fan, but never lie to me. Breakfast was typical cheap hotel powdered eggs. It's fuel for human beings, but not anything else. I miss hotels with attached restaurants.
Se hospedó 3 noches en junio de 2023
Respuesta de -staff el 20 jun. 2023
Thank you for taking the time to rate your stay with us. I apologize for the issues you mentioned and we have addressed them to the appropritate staff.

8/10 Bueno

Lisa

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent pool, staff was very friendly
Se hospedó 2 noches en abril de 2023
Respuesta de -Jamie el 6 may. 2023
THanks for the great review! i will share your comments with the rest of the staff

10/10 Excelente

Frank

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No problems, staff members were very friendly and helpful
Se hospedó 1 noche en abril de 2023
Respuesta de -staff el 17 abr. 2023
thanks for the great review!

8/10 Bueno

Cindy

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2023
Respuesta de Michelle el 22 feb. 2023
Glad to see you enjoyed your stay with us here at AmericInn and thank you for taking the time to do a review. Looking forward to your next stay with us.