Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 271 de 1000 opiniones" "
10 - Excelente
271
Evaluación: 8 - Bueno. 354 de 1000 opiniones" "
8 - Bueno
354
Evaluación: 6 - Aceptable. 187 de 1000 opiniones" "
6 - Aceptable
187
Evaluación: 4 - Mediocre. 99 de 1000 opiniones" "
4 - Mediocre
99
Evaluación: 2 - Terrible. 89 de 1000 opiniones" "
2 - Terrible
89
7,4/10
Limpieza
8,0/10
Personal y atención
6,6/10
Servicios
7,0/10
Estado de la propiedad e instalaciones
6,8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Nevil
31 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Nevil
Se hospedó 1 noche en marzo de 2024
Respuesta de Chirell RediResponse Specialist el 1 abr. 2024
Dear Nevil,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
10/10 Excelente
Nevil
8 ene. 2024
Nevil
Se hospedó 1 noche en enero de 2024
Respuesta de Carla RediResponse Specialist el 10 ene. 2024
Hello Nevil, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Boston - Southborough/ Worcester and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist
10/10 Excelente
Nevil
7 ene. 2024
Nevil
Se hospedó 4 noches en diciembre de 2023
Respuesta de LaTunde RediResponse Specialist el 10 ene. 2024
Hello Nevil, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
10/10 Excelente
Nevil
4 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nevil
Se hospedó 1 noche en octubre de 2023
Respuesta de Carla Red Roof Management el 5 nov. 2023
Hello Nevil, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Boston - Southborough/ Worcester and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist
10/10 Excelente
Monica
Viajó con su pareja
14 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good service
Monica
Se hospedó 1 noche en septiembre de 2023
Respuesta de Carla Red Roof Management el 15 sept. 2023
Dear Monica,Thank you for taking the time to tell us about your experience at the Red Roof Inn Boston - Southborough/ Worcester. I am glad to read that you were pleased with the service that was provided, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist
10/10 Excelente
Christopher
26 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location and price
Christopher
Se hospedó 1 noche en agosto de 2023
Respuesta de Kamaria RediResponse Specialist el 27 ago. 2023
Dear Christopher,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist
10/10 Excelente
Sergio
26 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Sergio
Se hospedó 1 noche en julio de 2023
Respuesta de Chevanese RediResponse Specialist el 1 ago. 2023
Hello Sergio,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Boston Southborough/Worcester and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist
2/10 Terrible
CESAR
24 feb. 2023
CESAR
Se hospedó 1 noche en febrero de 2023
Respuesta de Red Roof Inn el 28 feb. 2023
We would like any information you could offer, so that we can make your stay more enjoyable in the future. We will continue to work at making all guests feel comfortable staying with us.
8/10 Bueno
Anita
Viajó en grupo
13 oct. 2022
Le gustó: Estado de la propiedad e instalaciones
Anita
Se hospedó 1 noche en octubre de 2022
Respuesta de Red Roof Inn el 15 oct. 2022
Thank you for taking time for a review. Please contact the front desk should you need anything.
2/10 Terrible
Fatima
29 sept. 2022
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Q
Fatima
Se hospedó 1 noche en septiembre de 2022
Respuesta de Red Roof Inn el 30 sept. 2022
If you have any issues while staying with us please let us know so we can try to make it right We are sorry you did not enjoy your stay.
10/10 Excelente
Doriane
26 jun. 2022
Doriane
Se hospedó 8 noches en junio de 2022
10/10 Excelente
Jose
26 mar. 2022
Jose
Se hospedó 2 noches en febrero de 2022
Respuesta de Red Roof Inn el 27 mar. 2022
Thank you so much for your review.
10/10 Excelente
Jose
Viajó por negocios
2 mar. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jose
Se hospedó 1 noche en marzo de 2022
Respuesta de Red Roof Inn el 7 mar. 2022
Thank you
10/10 Excelente
KENIA
Viajó con su pareja
26 ene. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente lugar muy limpio y seguro.!! Definitivo volvería
KENIA
Se hospedó 5 noches en enero de 2022
Respuesta de Red Roof Inn el 26 ene. 2022
Thank you
10/10 Excelente
Jose
Viajó por negocios
30 oct. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jose
Se hospedó 1 noche en octubre de 2021
Respuesta de Red Roof Southborough el 7 nov. 2021
Thank you for your review
2/10 Terrible
Ariarlyns
Viajó con su pareja, Viajó por negocios
1 oct. 2021
No le gustó: Personal y atención, servicios
Después que haces una reservación y vas a casi dos horas de camino para cuando llegues te digan que la cancelaron. Es una irresponsabilidad muy grande de su parte jugando con el tiempo de las personas
Ariarlyns
Se hospedó 1 noche en septiembre de 2021
Respuesta de Red Roof Southborough el 11 oct. 2021
Ariarlyns,
Thank you for taking the time to review our property. I am truly sorry for the issue you experienced with your reservation. I will review this situation with the front desk agents so we can minimize the chance of this occurring in the future.
8/10 Bueno
Awilda
Viajó con su familia
17 jul. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awilda
Se hospedó 4 noches en julio de 2021
Respuesta de Red Roof Southborough el 19 jul. 2021
Thank you so much for your review
10/10 Excelente
Mario
Viajó por negocios
7 feb. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mario
Se hospedó 1 noche en febrero de 2021
Respuesta de Red Roof Southborough el 10 feb. 2021
Thank you so much for your review
10/10 Excelente
Mario
Viajó en grupo
7 feb. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mario
Se hospedó 1 noche en febrero de 2021
Respuesta de Red Roof Southborough el 10 feb. 2021
Thank you for taking time to review Red Roof Inn Southborough.
10/10 Excelente
Cliente verificado
17 may. 2020
Cliente verificado
Se hospedó 7 noches en mayo de 2020
Respuesta de Red Roof Inn el 15 jun. 2020
Thank you!
10/10 Excelente
Jose
Viajó por negocios
2 may. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jose
Se hospedó 2 noches en abril de 2020
Respuesta de Red Roof Inn el 15 jun. 2020
Thank you
10/10 Excelente
Juan
29 jul. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fue algo muy agradable
Juan
Se hospedó 1 noche en julio de 2019
Respuesta de Shawna K. -GM el 30 jul. 2019
Thank you for the time you spent leaving us positive feedback! It is so kind of you and I will pass it along to the team! Travel safe and hope to see you next time!
6/10 Aceptable
Hernan
21 abr. 2019
Le gustó: Personal y atención, comodidad de la habitación
OK para dormir una noche
Es un hotel típico de ruta; está OK para pasar la noche. En las fotos se ve mucho mas lindo de lo que en realidad es (sobre todo la habitación). La atención buena, la cama relativamente cómoda, ducha, wifi y TV funcionaba bien. Lo usamos de camino a NYC para dormir y seguir de viaje.
Hernan
Se hospedó 1 noche en abril de 2019
Respuesta de Shawna Kirby- GM el 22 abr. 2019
Thank you for taking the time to leave us a review!
8/10 Bueno
Katterinne
21 abr. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy lindo el hotel pero por lo general el red roof. Siempre tiene microondas y nevera en la habitación y este no lo tenía pero este tipo de hoteles me encantan. Muy bien servicio no hablan español pero el señor muy paciente se hizo entender
Katterinne
Se hospedó 1 noche en abril de 2019
Respuesta de Shawna Kirby- GM el 22 abr. 2019
Thank you so very much for your review! We look forward to seeing you next time!
8/10 Bueno
Cliente verificado
5 ago. 2018
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel correcto para el precio pagado.Es tipo motel, se entra a las habitaciones por fuera, estuvimos en la más barata y lo único que eché en falta fue un secador de pelo. No ofrece desayuno pero hay café gratis en recepción.
Lo utilizamos en una noche de paso pero esta a unos 35-40 minutos del centro de Boston. Si se dispone de coche puede ser una opción para ahorrarse los precios del centro de la ciudad.
Cliente verificado
Se hospedó 1 noche en agosto de 2018
8/10 Bueno
Daniel
23 abr. 2018
Le gustó: Limpieza, personal y atención
Bien pero esperaba algo mejor
Daniel
10/10 Excelente
Henrry, worcester
10 jul. 2017
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Acogedor excelente muy agradable
Hotel bien ubicado excelente muy limpio personal q nos atendio muy agradable y atento.
Henrry
Se hospedó 1 noche en julio de 2017
10/10 Excelente
Luz, Worcester Ma
24 mar. 2017
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel agradable muy relajante
Lo mas que me gusta es la comodidad y la limpieza..que hay en la habitacion..todo limpio.y en su lugar..me encanta..
Luz
8/10 Bueno
Johan
26 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Johan
Se hospedó 1 noche en abril de 2024
Respuesta de Adraine Rediresponse Specialist el 28 abr. 2024
Hello Johan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
8/10 Bueno
Julian
15 abr. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Julian
Se hospedó 2 noches en abril de 2024
Respuesta de Dannielle Rediresponse Specialist el 21 abr. 2024
Hello Julian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
10/10 Excelente
Bradley
Viajó en grupo
14 abr. 2024
Le gustó: Servicios
I liked the easy location to use.
I didnt mind anything.
Bradley
Se hospedó 1 noche en abril de 2024
Respuesta de Xao RediResponse Specialist el 15 abr. 2024
Hi Bradley,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Boston - Southborough/ Worcester with us. It was so rewarding to see that we earned your perfect score. We were also happy to know that our location was easy to use and that you didn't mind anything. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist
4/10 Mediocre
RIcky
Viajó con su familia
12 abr. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Bed was rock hard, and the pillows were flat as a pancake.
RIcky
Se hospedó 1 noche en abril de 2024
Respuesta de Nishaye RediResponse Specialist el 13 abr. 2024
Hello Ricky, Thank you for taking the time to tell us about your stay at the Red Roof Inn Boston - Southborough/ Worcester. I am disappointed that your experience did not meet your expectations due to the comfort of the bed and the pillows not being to your liking. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
4/10 Mediocre
Angela
Viajó con su familia
8 abr. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The bathroom was dirty. The tub was filthy, I had to clean it myself. The walls were dirty too. The staff was friendly but it definitely did not look like pictures in listing.
Angela
Se hospedó 2 noches en abril de 2024
Respuesta de Adraine Rediresponse Specialist el 8 abr. 2024
Hello Angela, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON -SOUTHBOROUGH/ WORCESTER and I are disappointed in your 2/5 score following your stay. It is great to read that you found the staff to be friendly. Please accept our sincerest apologies for the lack of cleanliness of the bathroom, the walls and tub. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we wish you the very best in your future travels. Sincerely,AdraineRed Roof Management Rediresponse Specialist
6/10 Aceptable
Patricia
6 abr. 2024
It was fine for the price. Clean and the dog could stay with us, and Cumberland farms close to property. No complaints we got what we paid for.
Patricia
Se hospedó 2 noches en abril de 2024
Respuesta de Adraine Rediresponse Specialist el 7 abr. 2024
Dear Patricia, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. We appreciate your positive feedback and are thrilled to know that the cleanliness and pet friendliness of the hotel contributed to a great experience. It's always rewarding to hear when our guests have a pleasant experience.It would be our pleasure to host you again, and we look forward to your next visit at Red Roof. Sincerely,AdraineRed Roof ManagementRediresponse Specialist
2/10 Terrible
Peter A.
29 mar. 2024
No le gustó: Personal y atención
I called the night before (3/28), spoke to the front desk attendant, and requested a 3am Wake Up Call for Friday 3/29.... ... It never came.
The lock on the door for Room 239 is broken and needs repair.
Peter A.
Se hospedó 2 noches en marzo de 2024
2/10 Terrible
Denise
Viajó con su pareja
25 mar. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
There was blood splattered on a wall, old dried dog pee on the floor, mice in the room. When we called the office they said ok and hung up.
Denise
Se hospedó 1 noche en marzo de 2024
Respuesta de Tianna RediResponse Specialist el 27 mar. 2024
Dear Denise,Thank you for taking the time to tell us about your experience at the Red Roof Inn Boston - Southborough/ Worcester. I am sorry that your experience did not meet your expectations. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the cleanliness of the room did not meet your expectations. We apologize for the uncleanliness of the room and the less than ideal encounter you had with the staff. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist
2/10 Terrible
Ileana
25 mar. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ileana
Se hospedó 6 noches en marzo de 2024
Respuesta de Gabrielle RediResponse Specialist el 26 mar. 2024
Thank you for taking a moment to leave a review, Ileana. The staff and I at the Red Roof Inn Boston - Southborough/ Worcester were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof ManagementRediResponse Specialist
10/10 Excelente
Thomas
23 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thomas
Se hospedó 2 noches en marzo de 2024
Respuesta de Gabrielle RediResponse Specialist el 25 mar. 2024
Thank you for taking a moment to leave a review, Thomas. The staff and I at the Red Roof Inn Boston - Southborough/ Worcester appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
6/10 Aceptable
Julie
23 mar. 2024
Le gustó: Limpieza, personal y atención
Julie
Se hospedó 1 noche en marzo de 2024
Respuesta de Gabrielle RediResponse Specialist el 25 mar. 2024
Thank you for taking a moment to leave a review, Julie. The staff and I at the Red Roof Inn Boston - Southborough/ Worcester appreciates your 3/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist
4/10 Mediocre
Reginald
Viajó con su pareja
17 mar. 2024
No le gustó: Limpieza, personal y atención
I didn’t like the whole experience. Key malfunctioned.
Reginald
Se hospedó 1 noche en febrero de 2024
Respuesta de Oshane RediResponse Specialist el 17 mar. 2024
Dear Reginald, Thank you for taking the time to tell us about your experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issue highlighted with the key. Please feel free to reach out to the front desk in real time to have your concerns mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your core. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist
10/10 Excelente
Donna
16 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Donna
Se hospedó 1 noche en marzo de 2024
Respuesta de Oshane RediResponse Specialist el 18 mar. 2024
Hello Donna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALBANY AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
8/10 Bueno
Carolyn
Viajó con su pareja
12 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Needed to use Google for directions to location. Then it was easy to find
Carolyn
Se hospedó 1 noche en marzo de 2024
Respuesta de Sharma RediResponse Specialist el 12 mar. 2024
Thank you for taking the time to write about experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. Carolyn, You indicated that you had difficulties locating our hotel and I am sorry for your experience. However, I am happy to hear that you were able to locate it using google. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely, Sharma Red Roof Management RediResponse Specialist
8/10 Bueno
Mark
Viajó con su pareja, Viajó por negocios
9 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very helpful and personable. A lot of "activity" from other rooms throughout the day and night.
Mark
Se hospedó 3 noches en marzo de 2024
Respuesta de Red Roof Management el 11 mar. 2024
Dear Mark,Thank you for taking the time to tell us about your experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. I am happy you were pleased with our personable and helpful staff. However, you indicated that there was a lot of activity was coming from the rooms throughout the day and night, resulting in your experience being hindered. This was truly disheartening to hear, and we do sincerely apologize. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure you're comfortable. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your feedback and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediresponse Specialist
8/10 Bueno
Evan
Viajó por negocios
9 mar. 2024
Le gustó: Limpieza, personal y atención
Adequate accommodations at a very reasonable rate. Not the best area or the thickest walls but if you need a cheap room with good access to main roadways this is your place.
Evan
Se hospedó 4 noches en marzo de 2024
Respuesta de Red Roof Management el 9 mar. 2024
The team at our Red Roof Inn Boston - Southborough/ Worcester would like to thank you for sharing your feedback with us, Evan. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our reasonable rates and our good access to the main roadways delighted our staff. In relation to the walls not being the thickest and the area not being the best, this may be taken into account.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist
8/10 Bueno
Donna
Viajó con mascotas
8 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pet friendly. No pet fee. Easy parking right outside my door. No long corridors to navigate with my dog and luggage. Room to walk my dog that i travel with. The same faces at check in year after year. Always responsive to the few concerns i have had . It is my go to motel when traveling to competitions
Donna
Se hospedó 2 noches en marzo de 2024
Respuesta de Red Roof Management el 9 mar. 2024
Thanks for sharing your feedback with us, Donna. The staff at our Red Roof Inn Boston - Southborough/ Worcester was elated to see that we earned your 4/5 score. You mentioned some highlights, such as our pet-friendliness and the parking's convenience to your room door, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist
10/10 Excelente
Kissila
3 mar. 2024
Kissila
Se hospedó 1 noche en marzo de 2024
Respuesta de Tianna RediResponse Specialist el 26 mar. 2024
Hello Kissila, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Boston - Southborough/ Worcester and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Our aim is to deliver a positive experience for all our guests and we’re happy to have achieved that with your stay.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
6/10 Aceptable
Wesley
2 mar. 2024
Ok
Wesley
Se hospedó 1 noche en marzo de 2024
Respuesta de Tianna RediResponse Specialist el 3 mar. 2024
Dear Wesley,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Boston - Southborough/ Worcester. It's good to see we earned your 3/5 score following your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
10/10 Excelente
Adriano
26 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Adriano
Se hospedó 1 noche en febrero de 2024
Respuesta de Nishaye RediResponse Specialist el 27 feb. 2024
Hello Adriano, The staff at the Red Roof Inn Boston - Southborough/ Worcester and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
10/10 Excelente
deanna
Viajó con su pareja
19 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service. Room was spacious and spotless. Highly recommended this location.
deanna
Se hospedó 2 noches en febrero de 2024
Respuesta de Xao RediResponse Specialist el 21 feb. 2024
Thanks for sharing your feedback with us, Deanna. The staff at our Red Roof Inn Boston - Southborough/ Worcester was elated to see that we earned your 5/5 score. You mentioned some highlights, such as our excellent service, along with our spacious and spotless rooms, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management
8/10 Bueno
Edgar
19 feb. 2024
Le gustó: Limpieza
Edgar
Se hospedó 1 noche en febrero de 2024
Respuesta de Xao RediResponse Specialist el 21 feb. 2024
Thank you for sharing your 4/5 rating with us, Edgar. Our staff at the Red Roof Inn Boston - Southborough/ Worcester was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management