Home in good location ... but , in need of cleaning and repairs of multiple safety issues . SPI Rentals on the island contacted with our concerns ... manager noted all our concerns and sent maintenance to the home within an hour . Unfortunately , many of the safety issues require parts , replacement or removal and many issues were unable to be resolved during our stay . Maintenance revealed this was his first visit to this home and was surprised to see multiple safety issues . We appreciated the quick response to our concerns , but our experience at this VRBO property was disappointing . Our family has had multiple VRBO experiences ... all positive . Rentals in Palm Springs , Santa Fe , Hawaii , Hilton Head Island and Bald Head Island have all been as advertised - clean and safe . This family reunion we planned on cooking together and sharing many meals together . The expenses of food were wasted due to the oven not working ( temperature not accurate , oven door unable to shut / shoddy locking mechanism to keep door closed , oven made VERY loud banging noises for 30 minutes when shut off ) and the microwave was placed in an oversized opening in the wall , not secured and very unstable when opening . Hence , we ate out for our meals - an unexpected added expense for our family . The garbage disposal did not operate properly and backed up ... making the sink unusable .
First impressions are important ... excitement for seeing our vacation home were disappointing .... the front entry was filthy - walkway dirty with hose draped across the entrance and the door was very dirty . Disappointing first impression. The pool is beautiful and large .... the pool was dirty .... we realize this is the beach .... sand / palm debris issues .... this pool was bad ... no functional pool equipment available to assist with maintenance ... my family was in the swimming pool construction business for 50 years ... disappointing . The pool area had 4 damaged chairs / exposed rusty chicken wire covering the fence and the solar lights in the backyard were non operational and made night time pool time unsafe .
The VRBO listing was misleading with a photo of the bunk bed room having a usable closet ... the closet was full of mechanical equipment . Other rooms also didn’t have completed closets - portable clothing racks . The bunk bed room bathroom had a hole in the tub ... we were afraid to fill the tub fearing a flood . The list is longer ....