First impressions mean a lot. When we first arrived to the property we were greeted by a dirty entry area with a dirty rug. Dirty rugs became a theme throughout the condo from the master bedroom to the back door. I believe nobody stayed at the property at least a few days prior to our visit and what should've happened was the cleaning crew coming over the day of our arrival and touching things up like a quick sweep of the entry and back patio. Both were filthy. As for the remainder of the condo, it felt like you were going to stay at a friends house not a rental property. The towels were old, and multi colored. I feel like towels in rentals should all be white like hotels so they can be bleached and cleaned to the extreme. Attention to detail is not a strength of the owner or cleaning company at this property. Under sinks were dirty and things just thrown under with no regard to organization. There's a "junk drawer" in the kitchen??? Master closet had several other things that don't belong in an condo you should want to feel like a hotel like old blankets and towels. Master bed sheets also had a couple brown stains.
While the kitchen and bathrooms have some updates this place still feels like it needs a deep scrub. The grout in the kitchen is extremely dirty and the floors felt the same so we kept our shoes on inside. Another knock on the cleaning crew, the dining chairs were dirty as well with crusted food left behind on the padded chairs.
While the location and views from this condo are great the back patio again was just dirty. One new dining set doesn't make up for the filthy old chairs in the sitting area. We were hoping for those to be a nice comfy spot to catch the sunset but no way were we going to sit on them.
Communication with management was quick but not always effective as they offered to send someone out to clean but we weren't comfortable with having people come in given the current COVID conditions. Wifi info in the unit was all wrong as well as the gate code to the pier. We had to get that from a neighbor. Again, no attention to detail.
This place has potential but there needs to be some attention to detail in the cleaning and appointments. Buy new towels, and get rid of the rugs. Make this place feel more like a hotel and not grandmas house.