When we arrived we couldn’t get in. Had to wait on the phone for 20mins trying to get ahold of someone. Once we got a person on the phone we kept telling them the batteries on the electronic lock were dead. They kept arguing that wasn’t the case because the cleaning crew had been there earlier that day. They finally gave us the code to the lock box for the keys and we got in. (Maintenance came the next day and replaced the batteries on the electronic lock and it was fixed) Upon entry the place was not clean. There was
Hair in both showers, washing machine was DISGUSTING, dryer looked like lint trap had never been cleaned. There were Ice cream wrappers and popsicle sticks in the night stand drawers. Trash in the closets. The Ice in the ice maker of the freezer was gross and littered with debris.
None of the bedroom doors closed. The master bathroom toilet was broken. The tub in the main bathroom had a huge crack in the bottom. Only one of 5 lights in the living room worked. The Balcony light was broken. The kitchen was lacking. No baking sheets, no pot holders, no salt & pepper, rusty silverware. No scissors. 10 digit code to get in was a little much, but that’s neither here nor there.
The amenities of the property itself were very nice. We enjoyed the pools and the close proximity to the beach. It was close to restaurants and entertainment. The staff was very nice.