I am sorry to report that due to a once in a lifetime storm that hit the Sierra Mountains and Lake Tahoe region which cancelled hundreds of flights and closed major highways and created hazardous and unsafe situations for thousands of people, we never made it to our rental.
Please beware about working with Lake Tahoe Accommodations as over the dozen of calls and texts I have made to try and follow-up on how they may be willing to work with us- a partial refund or credit, the management has not returned any messages. The staff is respectful and try's to be understanding but in the end it is the management that will make the final call and despite staff saying that management will respond- they do not!
You would hope that given situations beyond ones control, like a snow storm that accumulated around 200 inches of snow in the month of December, and under conditions where we were turned around at check-points due to safety concerns, that a company would be more understanding.
Save yourself from the headache of working with them. Here is an article from that week and the epic conditions that the region was experiencing.....
https://www.rgj.com/story/news/2021/12/27/sierra-storm-pounds-lake-tahoe-ski-resorts-nev-calif-highways-still-closed-road-conditions-weather/9028549002/