Paseos en kayak

Opiniones sobre Quality Inn South Lake Tahoe

2.5 out of 5
Quality Inn South Lake Tahoe
4127 Pine Blvd, South Lake Tahoe, CA

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 384 de 1007 opiniones" "
Evaluación: 8 - Bueno. 318 de 1007 opiniones" "
Evaluación: 6 - Aceptable. 145 de 1007 opiniones" "
Evaluación: 4 - Mediocre. 94 de 1007 opiniones" "
Evaluación: 2 - Terrible. 66 de 1007 opiniones" "

7,8/10

Limpieza

8,4/10

Personal y atención

7,4/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Fernando Mauricio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
E
Respuesta de MP - Guest Relations Manager el 10 feb. 2024
Hello Fernando, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excelente

Geneyvar

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Los cuartos son pequeño pero muy limpio y confortbles
Se hospedó 1 noche en enero de 2024
Respuesta de MP - Guest Relations Manager el 16 ene. 2024
Hello Geneyvar, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bueno

Manuel

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager el 10 dic. 2023
Hello Manuel, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Bueno

Albino

Se hospedó 2 noches en octubre de 2023
Respuesta de MP - Guest Relations Manager el 19 nov. 2023
Hello Albino, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excelente

Elena

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente para hospedarte con familia
Excelente estancia, habitaciones amplias, limpias, desayuno muy bien. En general todo muy bien.
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager el 17 oct. 2023
Hello Elena, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

Francisco

Se hospedó 3 noches en octubre de 2023
Respuesta de MP - Guest Relations Manager el 7 nov. 2023
Hello Francisco, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bueno

Ascencion

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en septiembre de 2023
Respuesta de MP - Guest Relations Manager el 3 oct. 2023
Hello Ascension, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Bueno

Medith

Se hospedó 1 noche en septiembre de 2023
Respuesta de MP - Guest Relations Manager el 23 oct. 2023
Hello Medith, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Bueno

Gustavo

Se hospedó 1 noche en septiembre de 2023
Respuesta de MP - Guest Relations Manager el 7 oct. 2023
Hello Gustavo, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excelente

Ruben

Se hospedó 2 noches en agosto de 2023
Respuesta de MP - Guest Relations Manager el 28 ago. 2023
Hello Ruben, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Aceptable

Fredd

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Ice makers and vendors machines didn’t work, bad and incomplete breakfast comparing with the same brand of hotel in other places. Rooms didn’t have “mountain view” as they promised
Se hospedó 2 noches en junio de 2023
Respuesta de MP - Guest Relations Manager el 23 jun. 2023
Hello Fredd, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
El hotel esta bien ubicado, un buen desayuno, el desk realmente esta 24 horas. Llegamos a las 2:30 A.M. y el chico de la recepción fue muy amable. No hubo cobros adicionales. La cama es super comfort. La playa esta a 5 minutos caminando. Calificación 10.
Se hospedó 2 noches en mayo de 2023
Respuesta de MP - Guest Relations Manager el 9 jun. 2023
Hello Valued Customer, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excelente

Genoveva

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen servicio
Se hospedó 1 noche en abril de 2023
Respuesta de MP - Guest Relations Manager el 25 abr. 2023
Hello Genoveva, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Bueno

Aracely

Viajó con su familia
Le gustó: Personal y atención
Good
Se hospedó 1 noche en abril de 2023
Respuesta de MP - Guest Relations Manager el 25 abr. 2023
Hello Aracely, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bueno

Oscar Javier

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Aceptable
Se hospedó 1 noche en abril de 2023
Respuesta de MP- Guest Relations Manager el 18 abr. 2023
Hello Oscar, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excelente

Marvin S

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2023
Respuesta de MP - Guest Relations Manager el 8 may. 2023
Hello Marvin, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 Aceptable

Diego

Se hospedó 1 noche en marzo de 2023
Respuesta de MP- Guest Relations Manager el 17 abr. 2023
Hello Diego, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excelente

Manuel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente estancia
Muy buen servicio y ayuda del personal, muy amables. El desayuno estaba bueno
Se hospedó 1 noche en enero de 2023
Respuesta de Sincerely, MP - Guest Relations Manager el 4 feb. 2023
Hello Manuel, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excelente

Ivania

Se hospedó 1 noche en enero de 2023
Respuesta de Maria el 18 ene. 2023
Thank you for your feedback we are glad you enjoyed your stay with us.

2/10 Terrible

carlos

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Pues no deben de anunciarce en Expedia si no tienen servicio
Se hospedó 1 noche en diciembre de 2022
Respuesta de Maria el 19 dic. 2022
Pues puede ser mas claro a que tipo de servicio?El dia domingo Toda la ciudad de Lake Tahoe No Tenia Luz por la tormenta de nieve No sabemos si se refiere a esto

10/10 Excelente

Cristian

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente atención de los empleados
Se hospedó 1 noche en agosto de 2022
Respuesta de Annie el 23 ago. 2022
Dear Christian,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

6/10 Aceptable

Maria

Viajó con su familia
😏
Se hospedó 1 noche en agosto de 2022
Respuesta de Mike el 15 ago. 2022
thank you for your feedback

8/10 Bueno

Maria

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Me gustó que está cercas del lago y puedes caminar al centro de la ciudad.. lo que no me gustó que el cuarto estaba muy escondido no tenía mucha vista.. gracias
Se hospedó 2 noches en junio de 2022
Respuesta de Front Desk el 28 jun. 2022
Thank you for staying at the Quality Inn we hope to see you again!

8/10 Bueno

Claudia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was basic but clean and confortable. Good complimentary breakfast. The girl at the front desk very helpful and friendly. It's a good option if you're traveling on a budget.
Se hospedó 1 noche en mayo de 2022
Respuesta de mike mand el 21 may. 2022
Thank you for taking the time to give us your feedback. we are glad you enjoyed your stay with us. we hope to see you on your next visit to Lake Tahoe.

8/10 Bueno

Guillermo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2022
Respuesta de Maria el 8 may. 2022
Thank You For Your Feedback

10/10 Excelente

Anais

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Agradable
Se hospedó 1 noche en abril de 2022
Respuesta de Front Desk el 13 abr. 2022
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

8/10 Bueno

Sidar

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Esta muy bonito y familiar y limpio
Se hospedó 1 noche en marzo de 2022
Respuesta de Front Desk el 13 abr. 2022
Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

Carmen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Erick

Se hospedó 1 noche en agosto de 2021

4/10 Mediocre

Cliente verificado

Viajó con su familia y niños pequeños
No le gustó: Limpieza, estado de la propiedad e instalaciones
Hotel sucio, habitación incómoda, ni siquiera tiene closet, alfombra muy sucia, baño sucio e incómodo. No me gustó para nada.
Se hospedó 2 noches en julio de 2021
Respuesta de Maria. el 9 ago. 2021
Lo Sentimos Y Si Nuestras Habitaciones Si Tienen Closet. Si Su Habitacion No Estaba Nada Comoda Nos Pudo Avisar En La Oficina Para Poder Ayudarle.

2/10 Terrible

Cliente verificado

Se hospedó 3 noches en junio de 2021
Respuesta de Maria el 10 ago. 2021
Thank you for your feedback.

8/10 Bueno

Najib

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen lugar, buena ubicación y excelente precio
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Andres

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2021
Respuesta de Maria el 3 may. 2021
Thank You For Taking The Time To Leave A Review We Appreciate Your Business. We Hope You Choose To Stay With Us Again!.

10/10 Excelente

Sara D

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Una estancia confortable
Mi estancia en el hotel Quality Inn, fue muy buena, el personal es profesional, cortes, al registrar mi entrada fue rápido y fácil, al registrar mi salida también fue rápida, cortes y fácil, durante mi estancia mi cuarto fue limpiado, me pusieron toallas limpias.
Se hospedó 2 noches en marzo de 2021
Respuesta de FRONT DESK el 4 abr. 2021
Thank you for your positive feedback, we really appreciate it and we hope to see you again!

2/10 Terrible

Angelina

Viajó con su pareja
Nothing unique, woman at desk wasn’t very helpful. Told several times we need to call ahead if booking a room with a view to ensure they actually have it. Same with hot tub, which is completely out of order.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

James

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Property was decent area needs work, but I see working in progress
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Raina

Le gustó: Limpieza
Nice clean rooms. My building had an elevator, but not all buildings do. This should be clearly advertised but isn't. Staff is helpful (24/7 at the front desk). Have microwave and fridge which is useful.
Se hospedó 2 noches en abril de 2024
Respuesta de CC - Guest Relations Manager el 3 may. 2024
Hi Raina! Thank you for your review and for highlighting the cleanliness and amenities of our rooms. We appreciate your feedback regarding the elevator accessibility, and we'll certainly take this into consideration for our advertising materials to ensure clarity for future guests. It's wonderful to hear that our staff provided helpful assistance throughout your stay, and we're glad you found the microwave and fridge convenient. We strive to make every guest's experience comfortable and enjoyable, and we hope to welcome you back again soon for another pleasant stay.

10/10 Excelente

Nathaniel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, short walk to the Heavenly gondola and town. Breakfast was better than expected. Enjoyed the stay!
Se hospedó 7 noches en marzo de 2024
Respuesta de CC - Guest Relations Manager el 3 may. 2024
Hi Nathaniel! Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our convenient location near the Heavenly gondola and town, as well as our breakfast offerings. It's always rewarding to know that we exceeded your expectations during your stay. We look forward to welcoming you back for another enjoyable visit in the future!

8/10 Bueno

Theodore

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really liked my seven-day stay. Six nights were quiet, but numerous guests talked loudly in the hallway well past midnight on Saturday night. Breakfasts were great, food-wise. But on Saturday and Sunday morning, there were no free tables, and I ate on a wet bench outside.
Se hospedó 7 noches en abril de 2024
Respuesta de CC - Guest Relations Manager el 3 may. 2024
Hi Theodore! Thank you for sharing your feedback on your recent seven-day stay. We're delighted to hear that you enjoyed the majority of your visit, particularly the breakfast offerings. However, we regret any inconvenience caused by the noise disturbance on Saturday night and the lack of available seating during breakfast hours on the weekend. Rest assured, we'll address these concerns with our team to ensure a more consistent and enjoyable experience for all our guests. We appreciate your valuable input and hope to welcome you back for an even more seamless stay in the future.

10/10 Excelente

Kameron

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk woman graciously changed our room upon request. Much appreciated. Excellent service.
Se hospedó 1 noche en abril de 2024
Respuesta de CC - Guest Relations Manager el 29 abr. 2024
Hello Kameron! Thank you for your kind words. We're pleased to hear that our front desk staff provided excellent service and accommodated your request to change rooms graciously. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and we're glad that we could assist you promptly. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future.

8/10 Bueno

Timothy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de CC - Guest Relations Manager el 23 abr. 2024
Dear Timothy, Thank you for rating us 4/5. Your business is very important to us and your satisfaction is what we aim for. We commit to continuously strive in order to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Gregorio, Chicago

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lot of juice choices, but no plain water at breakfast. Other than that small detail, everything was great.
Se hospedó 4 noches en abril de 2024
Respuesta de CC - Guest Relations Manager el 22 abr. 2024
Dear Gregorio,Thank you for your feedback, and we're delighted to hear that you had a great experience overall. We appreciate your suggestion regarding the availability of plain water at breakfast, and we'll certainly take it into consideration as we strive to enhance our offerings for guests. Your satisfaction is important to us, and we're grateful for your valuable input. If there's anything else we can do to improve your stay in the future, please don't hesitate to let us know. We look forward to welcoming you back again soon!

6/10 Aceptable

Susie

Viajó con su familia y niños pequeños
No le gustó: Estado de la propiedad e instalaciones
The continental breakfast was more than expected! They had a good variety of breakfast items along with breakfast drinks- coffee, tea, oj, apple juice and other flavored juices. Our son loved making us waffles with their waffle maker. That was a huge plus! The room was just ok. They need to hire a better contractor to do better patch work and coverings around the walls. It makes the room look unpleasant. The bed was pretty amazing and comfortable. The floors outside of our room were damaged and stained black. I hope they replace it. It was gross. This hotel also allows pets so if you have children traveling with you that are allergic, this place isn’t for you. We could sometimes hear dogs barking at night. Overall, the pros were breakfast (waffle maker), warm running water, heater that worked very well and a great bed, and cons were all the above. Hope they fix the issues or at least make it look more presentable.
Se hospedó 2 noches en abril de 2024
Respuesta de CC - Guest Relations Manager el 15 abr. 2024
Dear Susie,Thank you for sharing your thoughts on your recent stay. We are glad to hear that the variety and quality of our continental breakfast exceeded your expectations, and that the waffle maker was a particular highlight for your family. It's also reassuring to know you found the bed comfortable and the room amenities like the heater and hot water satisfactory.We appreciate your feedback regarding the room's aesthetics and the condition of the carpets outside your room. We are continuously working on improving our facilities and your comments are invaluable as part of this process. Please be assured that we are taking steps to address these issues to enhance the overall guest experience. We also understand the concerns regarding pet allergies and aim to ensure all guests have a comfortable stay. We hope to have another opportunity to serve you better in the future.Sincerely,

4/10 Mediocre

Z-

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de CC - Guest Relations Manager el 17 abr. 2024
Dear Z-, Thank you for leaving us a rating. I would like to apologize if you have expectations that we have failed to meet. If you can, please send us your feedback or contact our front desk directly if there's anything about your stay that you would like to talk to us about. Sincerely,

10/10 Excelente

Jesus De la

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Allyson

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de CC - Guest Relations Manager el 15 abr. 2024
Dear Allyson, Your business is very important to us and your satisfaction is our number one goal. We take pride in knowing that we have served you to your satisfaction, and we will keep on striving to offer you and all our guests a great experience every time. We hope you will come back and see us again soon.Sincerely,

10/10 Excelente

amie

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en abril de 2024
Respuesta de CC - Guest Relations Manager el 14 abr. 2024
Dear amie, Thank you for leaving us a review. I am pleased to know that you had a nice stay. We are happy to have served you and we look forward to the next time that we can serve you again.Sincerely,

10/10 Excelente

nha trang

Se hospedó 1 noche en abril de 2024
Respuesta de CC - Guest Relations Manager el 3 may. 2024
Hi nha trang! I am very pleased that you left us a positive survey rating. This means so much to us at it shows that you had a satisfactory experience and that our hard work has paid off. We hope to see you again!

10/10 Excelente

Sitaram

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de CC - Guest Relations Manager el 14 abr. 2024
Dear Sitaram,Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,