Thank you for your review, we apologize that we did not meet your expectations. If you would like to give us a call we would be happy to hear some constructive criticism so we can try to improve our guest experience.

Thank you so much for the great review, we appreciate you choosing to stay with us and look forward to next time.

Thankyou so much for the great review, we appreciate you choosing to stay with us and hope to see you again very soon!

Thank you for the great review, we appreciate you choosing to stay with us and hope to see you again very soon.

Thank you so much for the great review, we appreciate you choosing to stay with us and hope to see you again soon.

Great! Thank you for the great review, we appreciate you choosing to stay with us and hope that we see you again very soon.

Thank you so much for the great review, we appreciate you choosing to stay with us and hope to see you again very soon.

Thank you for your feedback. We are sorry to hear you had issues during your stay. We want you to know this is not the type of experience we aim for our guests to have during their visit with us. We have passed your comments on to the appropriate leadership team for further follow up and correction. We hope you will give us the chance to make it up to you in the future should your travels bring you back to South Lake Tahoe.

Great! So glad that you enjoyed the stay, thank you for the review and we hope that you'll come visit us again soon.

Great! So glad you enjoyed the stay, thank you for the review and for choosing to stay with us, we appreciate you and hope to see you again soon.

Gracias! Thank you so much! We appreciate the feedback and hope to see you guys again very soon!

Hope you are having a great day, thank you for staying with us.

Great! Thank you for taking your time to let us know, we really appreciate it. So glad that you enjoyed the stay, hopefully we'll see you again very soon.

Good Morning Roberto! Thank you for taking your time to review our resort. We enjoyed having you guys with us and are so glad you had a good time, we hope that you can come see us again soon.

Thank you for your rating. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

Buenas tardes y gracias por quedarse con nosotros. Estamos muy contentos de saber que disfrutó de su estadía con nosotros y esperamos que regrese en el futuro.

Good Evening and thank you for your feed-back. We are happy to know you enjoyed your stay with us. Hope you will return soon, thank you again for vacationing with us.

Thank you for taking the time to provide feedback of your recent stay. We apologize for any inconvenience you experienced due to any issues occurring outside of the Resort. We would like you to be aware that we were allowing individuals to cancel or reschedule their vacation with no penalty; however it did require the guest to contact the Resort directly as some of our guests were still opting to visit the Resort as Lake Tahoe is still open for visitors. If you would like to further discuss this with management please feel free to reach out to the Resort directly. We hope to see you again in the future.

¡Estamos muy contentos de que se sienta como en casa! Gracias por estar con nosotros. 😀

Hi Eliezer, we're so glad to see you had a great visit!

Good Evening and thank you for staying with us. We appreciate your feed-back.

Buenas tardes y gracias por quedarse con nosotros. Por la seguridad de nuestros huéspedes y miembros del equipo, hemos suspendido el servicio de limpieza. Si un huésped necesita alguna de las comodidades de la habitación, podemos llamar al servicio de limpieza y ellos pueden entregar los artículos. Esperamos que vuelva pronto, agradecemos sus comentarios.

Thank you for taking time to provide feedback of your recent stay. We are happy to hear that you had an enjoyable experience and we look forward to seeing you again.

Thank you for taking the time to provide feedback of your recent stay. We are happy to hear that you had an enjoyable stay and we look forward to seeing you again in the future.

Muchas gracias por sus comentarios.

Good Evening and thank you for your feed-back. We are glad to see your stay with us, was a "10". Hope you will return in the future.

Good Morning, Thank you for taking the time to provide feedback of your recent stay. We are happy to hear that you had an overall enjoyable experience and we look forward to seeing you again in the future.

Good Morning, Thank you for taking the time to provide feedback of your recent stay. We are pleased to hear that you had an enjoyable experience and we look forward to seeing you again in the future.

Good Evening, Thank you for taking the time to provide feedback of your recent stay. We are happy to hear that you had an enjoyable experience and we look forward to seeing you again in the future.

Hello and good afternoon Time, hope you are having a great day. Thank you for rating us a five during your visit to Lake Tahoe! We hope you come back soon to visit take care.

Thank you so much for rating us a 5. We hope to see you soon, and have a wonderful day.

Thank you for the review, we apologize for the disturbance with our renovations going on, hopefully you are able to give us another try when we are finished and can see what we were able to update within our rooms.

Awesome! Thank you! So glad you enjoyed the stay, next time try one of the 1 or 2 bedrooms, they are much larger and you'll have a balcony and a full kitchen, hope that you can join us again soon!

Awesome! Thank you, we appreciate your feedback and are so glad you enjoyed your time with us, hope to see you again soon!

Great! Thank you, we appreciate your feedback and are so glad you enjoyed your stay with us, hope to see you again very soon!

Thank you! We appreciate your feedback and are so glad you enjoyed the stay, please came back again soon!

Awesome! Thanks for the great review, we appreciate your feedback and hope to see you again soon!

Thank you for your review, we apologized that we did not meet your expectations, if you would like to reach out maybe we can address your concerns and try to improve all of our guests experiences going forward.

Thank you for your review, we appreciate you choosing to stay with us and hope to see you again very soon!

Hello and good afternoon, Regina, hope you are having a wonderful day. So sorry for the mix up on your reservation at our property, sorry that it took some time to get setup in our system. Hopefully for future stays this does not happen again. I will reach out to our valet team to provide better service. Thank you for sharing your feedback as it helps us provide a better stay for our owners, members, and guests.

Hello and good afternoon Ka Chun hope you are having a wonderful day. Thank you for sharing your recent feedback during your trip to Lake Tahoe. I am so sorry that we did not meet the exceptions during your stay, I will be taking this feedback back to our teams to work on solutions to these concerns. We are always trying to provide the up most hospitality for our Owners, members, and Guest.

Hello and good morning Flordeliza hope you are doing well. We are so happy that you had a great time during your visit to Lake Tahoe, thank you for sharing your rating for your stay.

Thanks again Mr. Subia, we appreciate all of your feedback.

Great! Thank you, glad you enjoyed the stay, hope that you can join us again soon!

Thank you! We appreciate your feedback and hope that you can come back and visit us again very soon!