2 restaurants, lunch, dinner served; American cuisine

Opiniones sobre Beach Retreat & Lodge at Tahoe

3.5 out of 5
Beach Retreat & Lodge at Tahoe
3411 Lake Tahoe Blvd, South Lake Tahoe, CA

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 384 de 1002 opiniones" "
Evaluación: 8 - Bueno. 268 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 184 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 93 de 1002 opiniones" "
Evaluación: 2 - Terrible. 73 de 1002 opiniones" "

7,6/10

Limpieza

8,0/10

Personal y atención

7,2/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 19 mar. 2024
Maria, thank you for choosing the Beach Retreat & Lodge at Tahoe. It's wonderful to know that your stay met your expectations and we're thrilled you've left a top rating. We hope to welcome you back in the near future. Thanks again!

10/10 Excelente

Ana

Le gustó: Servicios
😁😁😁
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 18 mar. 2024
Ana, it's wonderful to see your cheerful message! We're thrilled you had a fantastic experience at Beach Retreat & Lodge at Tahoe. We appreciate your stellar review and hope to have you with us again for more delightful memories!

10/10 Excelente

Luis

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 21 mar. 2024
Luis, it's great to hear that you had a wonderful experience at Beach Retreat & Lodge at Tahoe. Your high rating is a testament to our team members' dedication. We can't wait to welcome you back on your next visit!

2/10 Terrible

mario ricardo

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
dirty, old, terrible beds and terrible air conditioning, miniature bathrooms, the coffee maker was dirty, there was no microwave, not even a table, the pool was in poor condition, the room was very uncomfortable small, I felt like I was in a hotel on the road, and I've stayed in better up the road and for less than half the price, I felt ripped off. I felt terrible when I saw my children's face as soon as they saw the room, it was definitely disappointing ,,,and i was in the one with the lake view room, i dont even want to imagine the others, and about the elevator, no comments,,,,
Se hospedó 2 noches en agosto de 2023
Respuesta de Customer Service el 20 ago. 2023
Mario, your feedback is greatly appreciated. It seems your stay was not up to mark concerning the cleanliness, comfort, and amenities provided in your room. The condition of our premises, especially the pool, also appears to have not met your expectations. We're sorry to know that your experience did not match the value you anticipated, and it fell short of the family-friendly atmosphere we strive to offer. We are committed to improving and addressing the areas you've mentioned. We understand the importance of pleasant living space, especially when traveling with family. We hope the chance to serve you better in the future can be possible.

8/10 Bueno

dora

bueno😶
Se hospedó 3 noches en agosto de 2023
Respuesta de Front Desk Agent el 12 ago. 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

ELVIRA

Se hospedó 1 noche en julio de 2023
Respuesta de Front Desk Agent el 12 ago. 2023
Hello Elvira,Thank you for staying with us. We appreciate your feedback!

2/10 Terrible

Roxana

Viajó con su familia
No le gustó: Limpieza, personal y atención, comodidad de la habitación
Mala experiencia no vuelvo al hotel ese
Se hospedó 1 noche en julio de 2023
Respuesta de Front desk agent el 6 jul. 2023
I am sorry that you had a poor experience at the property.

10/10 Excelente

Sayda Janeth

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 1 noche en diciembre de 2022
Respuesta de Front Desk Agent el 26 dic. 2022
Hello Sayda Janeth,Thank you for your review! Hoping to see you soon!

10/10 Excelente

Blanca

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Me encanto que esta sercas de lago
Se hospedó 1 noche en octubre de 2022
Respuesta de Front Desk Agent el 18 oct. 2022
Blanca, Thank you for leaving a review of your recent stay with us. Please come back to stay again soon!

2/10 Terrible

Nohemi

Se hospedó 1 noche en octubre de 2022
Respuesta de Jordan Worthington- AGM el 10 oct. 2022
Hello Nohemi,We would like to hear more about your experience and what we can do to correct anything that occurred. Please contact us at frontdesk@tahoebeachretreat.com so we can connect.

8/10 Bueno

Silvia

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Se hospedó 2 noches en julio de 2022
Respuesta de Front Desk Agent el 3 ago. 2022
Thank you for reviewing your recent sty with us!

4/10 Mediocre

Sindi

Se hospedó 1 noche en abril de 2022

4/10 Mediocre

David

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
En el web ponen fotos que el lugar esta espectacular y nada que ver
Se hospedó 1 noche en febrero de 2022
Respuesta de Front Desk el 15 feb. 2022
I am sorry that the room's view didn't meet your expectations.

10/10 Excelente

Armando García

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La vista hacia la playa del lago
Se hospedó 2 noches en noviembre de 2021
Respuesta de Front desk el 30 nov. 2021
So glad you enjoyed that we are located along the shoreline here in Tahoe. We do have some pretty great views because of that!

4/10 Mediocre

Oscar

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
No avisaron de los incendios y cuando llegamos había evacuación y no les importó mandar un aviso antes del Viaje para no ir si estaba todo cerrado
Se hospedó 2 noches en agosto de 2021
Respuesta de Front desk el 14 sept. 2021
Hello Oscar, we did have information on the fires on our website and we sent out information about the fires and road closures in our welcome letter that you would have received 3 days prior to your check in date. It was also all over local and national new outlets.

10/10 Excelente

Martha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2021
Respuesta de Front Desk el 1 ago. 2021
Thanks for staying with us, we're thrilled you enjoyed your stay and we hope to see you again soon.

10/10 Excelente

marcos

Se hospedó 2 noches en julio de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención
Está cerca del lago
Se hospedó 1 noche en julio de 2021
Respuesta de Front desk el 15 jul. 2021
Thank you for taking the time to give us your feedback as it helps us improve guest satisfaction for future guests.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Para relajarse muy bueno
Limpió los cuartos buena zona pegado al lago exelente
Se hospedó 1 noche en junio de 2021
Respuesta de Front Desk el 19 ago. 2021
Thanks for the review!

8/10 Bueno

Nery I

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Buen lugar
Todo estuvo bien esperaba que el cuarto fuera un poco más grande pero estuvo todo bien
Se hospedó 2 noches en junio de 2021
Respuesta de Front Desk el 26 jun. 2021
Thank you for the positive review, we look forward to seeing you again soon!

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy mala atención del personal de limpieza habitaciones sucias en muy malas condiciones
Se hospedó 1 noche en junio de 2021
Respuesta de Front Desk el 20 jun. 2021
Thanks for the review your concerns have been passed to management.

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
👍
Se hospedó 2 noches en abril de 2021
Respuesta de Annastaysia R el 28 abr. 2021
Thanks for staying with us! We appreciate the review!

10/10 Excelente

Juan

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 1 may. 2024
Juan, thank you for rating Beach Retreat & Lodge at Tahoe so highly! We are thrilled to hear you had a delightful stay. We hope to see you again in the near future for another perfect retreat. Safe travels until then!

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very friendly and helpful.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 29 abr. 2024
David, it's wonderful to hear that our team members at Beach Retreat & Lodge at Tahoe were friendly and helpful during your stay. We strive to provide each guest with top-notch service and your feedback reaffirms our mission. We can't wait to welcome you back in the future.

10/10 Excelente

Christina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk was very accomidated and mindful of my needs
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 27 abr. 2024
Christina, thank you for taking the time to share your experience. We're delighted that our front desk team at Beach Retreat & Lodge at Tahoe was able to meet your needs. It's always our goal to make each guest's stay as comfortable as possible and we're thrilled to know we achieved this during your stay. We look forward to hosting you again in the future!

10/10 Excelente

faith

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk was helpful and friendly. Dog friendly. It was nice to have our dog with us and be able to take him anywhere on the property in compliance with California laws. We loved dining at the Boathourse on the Pier. The food was awesome, service was good and you can't beat the view and the pricing for the location.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Agent el 22 abr. 2024
Faith, I am so glad to hear that you had such a great stay! I hope your dog had a great time too! We look forward to seeing you again soon!

6/10 Aceptable

donna

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 24 abr. 2024
Donna, thank you for taking the time to leave a rating. We understand that there are areas where we could improve to meet your expectations. Your feedback is valuable to us and helps guide our continuous enhancement. We hope to have the opportunity to offer you a more enjoyable experience in the future.

10/10 Excelente

Lizbet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 23 abr. 2024
Lizbet, thank you for your fantastic score on Expedia. We're thrilled to know you had a great experience at Beach Retreat & Lodge at Tahoe. Our team is dedicated to ensuring our guests have an enjoyable time. We look forward to welcoming you back in the future!

10/10 Excelente

Maxwell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 21 abr. 2024
Maxwell, thank you for taking the time to rate Beach Retreat & Lodge at Tahoe on Expedia. We're pleased to hear that your experience with us was a positive one. We truly value your patronage and can't wait to welcome you back in the future. Safe travels until then!

10/10 Excelente

Mizael Cesario

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 15 abr. 2024
Thank you for the wonderful rating, Mizael!It's fantastic you enjoyed your time at Beach Retreat & Lodge at Tahoe so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Excelente

Donna

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved this space. A beautiful location in every way!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 12 abr. 2024
Donna, we're delighted to know you enjoyed your stay at Beach Retreat & Lodge at Tahoe. It brings us joy to hear that our beautiful location added so much to your experience. We hope to see you back again soon for more memorable moments!

10/10 Excelente

Brett, San Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 12 abr. 2024
Thanks for the outstanding rating, Brett!We're delighted your time at Beach Retreat & Lodge at Tahoe was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excelente

Shannon

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 29 abr. 2024
Thanks for the amazing rating, Shannon!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Beach Retreat & Lodge at Tahoe!

10/10 Excelente

Dibyendu

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing stay
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 9 abr. 2024
Dibyendu, it's wonderful to hear you had an amazing stay at Beach Retreat & Lodge at Tahoe. We strive to offer memorable experiences, and it appears we hit the mark with you! Your kind words are sincerely appreciated and we hope to host you again for another great stay.

8/10 Bueno

Lucia

Viajó con su familia y niños pequeños, Viajó con mascotas
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
pros: location was perfect. minute from the lake. pet friendly. the fireplace in room, awesome. we were warm enough. food options on property. the cons: the pillow case was dirty. we were placed on the third floor per the check in clerk suggestion that my husband agreed to, being on the third floor with a 5year old, and a dog, plus luggage no elevator….. the 2nd story view would have been fine. 😂 would come again. would check the cleanliness of the room before we get settled in.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 8 abr. 2024
Lucia, thank you for sharing your experience at the Beach Retreat & Lodge at Tahoe. We're thrilled to hear how much you appreciated our prime location and the pet-friendly atmosphere. We're also glad you enjoyed the warmth of the in-room fireplace and our variety of food options.However, we are genuinely sorry to hear about the challenges you faced in terms of room cleanliness and location. Ensuring our guests' comfort and satisfaction is vital to us, and we will certainly take your feedback into account.We are glad to hear of your intent to return and we will strive to deliver an even better experience next time. We are looking forward to your next stay with us.

10/10 Excelente

ANGELICA

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was clean. Easy check in and out.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 5 abr. 2024
Angelica, we're delighted to hear you appreciated the cleanliness of your room at Beach Retreat & Lodge at Tahoe. It's pleasing to know the check-in and check-out process was smooth for you. We'll be looking forward to welcoming you back for another hassle-free experience.

10/10 Excelente

Mahafrin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very well maintained. Isaac was super helpful at check in
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 4 abr. 2024
Mahafrin, it's fantastic to hear that your stay at Beach Retreat & Lodge at Tahoe was positively impacted by the pristine nature of our property and the assistance you received. Isaac, like all our team members, strives to make our guests' experiences enjoyable. We'll forward your lovely compliment to him. We appreciate your review and eagerly await your return visit.

10/10 Excelente

ANDRES

Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 16 abr. 2024
Andres, thank you for choosing to stay at Beach Retreat & Lodge at Tahoe. We're thrilled to hear that you had a wonderful experience. Your feedback is extremely valuable to us. We hope to see you again soon, making more unforgettable memories in Tahoe. Safe travels!

10/10 Excelente

Martha

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly and curteous, easy check in and out. Very clean and the staff did a great job in the room.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 25 mar. 2024
Martha, we're thrilled you had such a pleasant experience at Beach Retreat & Lodge at Tahoe! It's fantastic to know our easy check-in/out process and cleanliness impressed you. Our team members are always thrilled to see guests having a wonderful time. We'd love to welcome you back next time you're in Tahoe.

10/10 Excelente

Andy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, easy parking. Really loved that you can take a nice walk to heavenly village. Also right next to their beach almost right out your door.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Agent el 28 mar. 2024
Andy,I am so glad that you had such a great stay with us! We look forward to seeing you again soon!

10/10 Excelente

Emilio

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing property and a great view. Amazing customer service
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 20 mar. 2024
Emilio, thank you for your lovely words about Beach Retreat & Lodge at Tahoe. We're thrilled you relished the beautiful views and were highly satisfied with our top-notch customer service. Our team appreciates your feedback and looks forward to welcoming you back for another delightful stay.

4/10 Mediocre

Edwardo, Modesto

Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 21 mar. 2024
We appreciate the feedback, Edwardo.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

8/10 Bueno

Sofia, Castro valley

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
What I can say about the view is that in front of the view there was a large tent which covers the entire view which is beautiful but the tent was terrible
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Agent el 18 mar. 2024
Sofia,I am sorry that you did not get to enjoy the view as much because of the tent. We hope you stay again soon to try out a different area of the property.

6/10 Aceptable

Jayakanthan

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 7 abr. 2024
We appreciate you leaving your feedback with us, Jayakanthan.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

6/10 Aceptable

Garima

Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 7 abr. 2024
We appreciate you leaving your feedback with us, Garima.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 Excelente

Greg

Viajó con su pareja
Le gustó: Servicios
beautiful spot ! Love it! Right on the water!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 17 mar. 2024
Greg, it's fantastic to hear that you enjoyed your stay at Beach Retreat & Lodge at Tahoe. We're delighted to learn that our waterfront location added to your lovely experience. It would be a pleasure to welcome you back the next time your travels bring you to Tahoe.

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dog friendly, walk to water , cozy room
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 17 mar. 2024
Maria, it's wonderful to hear that you appreciated our pet-accommodating policy at Beach Retreat & Lodge at Tahoe. We're delighted to know you enjoyed our proximity to the water and the comfort of your room. We hope you'll visit again soon for another serene stay with your four-legged friend.

10/10 Excelente

Praneeth

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stay was good but beaches were pooped
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 15 mar. 2024
Praneeth, we're thrilled to hear your overall stay at the Beach Retreat & Lodge at Tahoe was pleasing. We understand that the cleanliness of the beach was not up to mark during your visit. Our team always aims to maintain all areas in pristine conditions for the comfort of our guests. Your feedback is critical, and we've flagged your concerns to the relevant colleagues to ensure improvements. Thank you for taking the time to give us your insight. We look forward to hosting you again soon.

2/10 Terrible

Jian

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 13 mar. 2024
Jian, it's disheartening to learn that your experience didn't meet expectations. We value feedback and yours serves to help us improve. We remain committed to providing a memorable stay for our guests, and we sincerely hope we have an opportunity in the future to show you how seriously we take your concerns.

8/10 Bueno

Martin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location is nice Property needs some remodeling, finishing touches.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 11 mar. 2024
Martin, thank you for sharing your experiences with us. We're delighted to hear that the location of Beach Retreat & Lodge at Tahoe suited your needs. We are constantly aiming to improve upon the guest experience and your feedback is beneficial to that effort. We look forward to the chance to win your full approval on your next stay with us.